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    Serverless Framework

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    Deployed on AWS
    Serverless Framework is a leading serverless development, deployment, management, and observability tool. Use the Serverless Framework to easily deploy APIs, scheduled tasks, workflows and event-driven apps to AWS Lambda. Credits purchased via AWS Marketplace can be used for deploying service/extension instances, and monitoring.
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    Overview

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    IMPORTANT: After subscribing, you MUST click on the [set up your account] link to link your Serverless org.

    Serverless Framework is a leading serverless development, deployment, management, and observability tool. Use the Serverless Framework to easily deploy APIs, scheduled tasks, workflows and event-driven apps to AWS Lambda. Use the Serverless Dashboard for advanced features like monitoring and troubleshooting serverless functions, including real-time tracing and metrics, managing credentials, managing parameters, and CICD.

    Serverless Framework v4 requires a subscription to credits to deployed Service Instances and Extension Instances. Some exceptions apply, so please read the pricing page for details. The credit subscriptions are also used to pay for service instances in Serverless Dashboard, Traces, and Metrics.

    This listing supports both pay-as-you-go and reserved options, offering greater flexibility to meet your needs. The standard price is $3.5 per reserved credit, and $4 per overage credit. If you need to reserve more than 50 credits, contact us at awsmarketplace@serverless.com  for a discounted private offer.

    Small businesses, and nonprofits qualify for the Small Business Discounts of up to 50%. A business qualifies if they have less than $5M in revenue, less than $5M in capital raised, and fewer than 30 employees. To receive this discount, please contact us at awsmarketplace@serverless.com  for a private offer.

    Highlights

    • Develop - Simplifies serverless development on AWS Lambda by allowing users to define applications as functions and events, deploy infrastructure and code with a single command, and extend capabilities with plugins and extensions.
    • Troubleshoot - Provides built-in top-tier debugging tools, including metrics and alerts for tracking performance and errors, and the ability to query and inspect every request for detailed issue analysis.
    • Collaborate - Facilitates team collaboration by managing all serverless applications in one place, securely sharing secrets, outputs, and AWS accounts, and sharing AWS Lambda function tests.

    Details

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    Deployed on AWS
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    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Serverless Framework

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

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    Dimension
    Description
    Cost/month
    Monthly Reserved Credits
    The number of credits that you want to reserve each month. IMPORTANT: After subscribing, you MUST click on the [set up your account] link to link your Serverless org.
    $3.50

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Overage Credits
    The number of credits you used beyond your reserved monthly credits.
    $4.00

    AI Insights

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    Dimensions summary

    This subscription bills through credits, and you buy them in two ways. You commit to a set number of Monthly Reserved Credits each month under your contract. If your usage passes that reserved amount, you pay for Overage Credits at a per-unit rate. Each credit covers one deployed Service Instance active more than 10 days, or a set volume of traces or metrics. Reserved Credits form your baseline commitment, while Overage Credits handle usage above it. After subscribing, you must link your Serverless org to activate the account.

    Top-of-mind questions for buyers

    One credit equals one deployed Service Instance active more than 10 days in a month. A Service Instance is a serverless.yml deployed to a specific stage and region, matching one CloudFormation stack. Alternatively, one credit covers 50,000 traces or 4 million metrics in the Dashboard.
    No. A Service Instance is only charged if it exists for 10 or more cumulative days within a single month. Temporary instances used for testing or previews are not billed if removed before reaching that threshold. Removing an instance within 10 days stops it from counting.
    Usage above your reserved amount bills as Overage Credits at a per-unit rate, and the tool keeps working without interruption. Reserved Credits reset each billing cycle and do not roll over. Unused reserved credits are forfeited at month-end, so you start fresh each period.
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    This service is a pay-as-you-go monthly service. Refunds are not available. Please visit https://app.serverless.com/  for more payment schedule options.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    For support, please contact us at awsmarketplace@serverless.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    3.9
    34 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    35%
    59%
    0%
    0%
    6%
    24 AWS reviews
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    10 external reviews
    External reviews are from G2  and PeerSpot .
    Ahmed Raza Ch

    Automation has reduced manual work and real-time processing lets teams focus on high-impact tasks

    Reviewed on Aug 16, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use cases for Serverless include automation or chatbot implementations and real-time media processing.

    A specific example of how I used Serverless for automation or media processing is a project in which we had to gather all the emails regarding our users that subscribed to our product. We get those emails from a third party and add them into our marketing system to use that for daily marketing, making a funnel for different scenarios in our product according to different people that subscribed based on our plan.

    What is most valuable?

    Serverless offers easy scalability whenever I want it, with no problem when there are many requests. I really appreciate that there is mostly no management of the servers that I have to do and that it is basically available all the time. Automatic scaling is another key feature that I really value as it helps manage resources whenever my project or audience grows over time.

    Automatic scaling and always-on availability have helped me in my day-to-day work and on specific projects because without Serverless, I would not have been able to handle everything on my own. With Serverless, since I have to do no server management and do not need a specific person for DevOps, it becomes easy for me to focus my energy on the high-end tasks that I really want to do. Regarding automatic scaling, it really helps the resources to scale up or down instantly based on incoming traffic, and it also addresses our budget constraints since we do not have to buy a large server initially, but rather it helps extend the time.

    Serverless has positively impacted my organization concerning constraints, as we teach everyone about DevOps and how it will scale. Now we need fewer people to perform the types of tasks that Serverless could easily manage and execute, allowing us to take advantage and do the work we have to do in our specific spaces and focus on high-impact tasks rather than working on things that would not be as impactful.

    What needs improvement?

    In my opinion, Serverless could improve its performance regarding the major drawbacks when functions are idle, as it takes a bit of time to start over and begin a new container. This delay could really help performance. Another consideration is cost since if your team does not have experience with the financial implications of DevOps, the high volume could end up being more expensive compared to buying a dedicated server. I also feel vendor lock-in is an issue that is not very large but can become a problem if teams become overly reliant on one cloud service, making migration more difficult in the future. If this aspect could be managed properly, it would be great.

    Regarding the needed improvements related to developer experience, debugging, or monitoring, it is easy to start things out, but tracing errors across distributed third-party functions can be challenging without special tools. Cold starts, unexpected costs, vendor lock-in, and debugging difficulties are major issues that we have to address.

    Other improvements needed for Serverless include performance enhancements across various cloud server providers. Every Serverless company has its benefits, pros, and cons. Some may not scale well with AI and GPU integration right now, while others, such as Cloudflare, perform exceptionally well. It really depends on what you want to achieve, and there are numerous Serverless providers you can utilize to meet specific use cases.

    For how long have I used the solution?

    I have been working in my current field for almost six years.

    What do I think about the stability of the solution?

    Serverless is stable in my experience.

    What do I think about the scalability of the solution?

    Serverless's scalability is really easy for me.

    How are customer service and support?

    Customer support does not tend to help quickly, typically taking three to four hours in my experience.

    Which solution did I use previously and why did I switch?

    I previously used containers and virtual private servers (VPS), which I still have, when we were building demo products and small or medium persistent applications. When things became complex, involving more microservices, I would use Kubernetes, depending on the service or the specifics of what we wanted to create.

    What was our ROI?

    Regarding return on investment, I think AWS offers numerous resources when we need to start a new product, which has greatly assisted us.

    What's my experience with pricing, setup cost, and licensing?

    There is nothing to consider regarding pricing, setup costs, or licensing as you do not need traditional software licenses or computing engines with Serverless; you simply pay as you go.

    Which other solutions did I evaluate?

    Before choosing Serverless, I evaluated other options, and it really depends on the project I am working on because their constraints vary. If the constraints require a product that can scale easily and uncertainty about potential breakdowns exists, I would lean toward Serverless. However, if the project had different constraints, I would consider other options, as it all comes down to use cases and budget.

    What other advice do I have?

    I rate Serverless an eight out of ten.

    I give it an eight because it is working for me, and I am fully invested in it. I use it directly every day and have not encountered many difficult tasks that I need to manage, either directly or indirectly.

    Regarding Serverless's AI capabilities, I think there would obviously be automated guardrails, and if we talk about AWS, they monitor runtime, identity access, and prompt injection strictly. They really provide good Serverless capabilities while acknowledging there are security risks and controls.

    I consider Serverless reliable concerning accuracy and output for my specific needs, as I did not see any issues with the services I am utilizing. However, I faced some issues with vendor lock-in since all of our infrastructure was managed in one account. When that account was temporarily blocked for an unjustified reason on their side, it became an issue for our whole project and caused significant costs and loss of users because of that single incident.

    My advice for others looking into using Serverless is that you should not use Serverless if you do not understand its constraints, such as cost and scalability with respect to cold starts and vendor lock-in. If you are completely new, you should first learn about your use case and then proceed carefully. My overall rating for Serverless is eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    reviewer2837100

    Serverless hosting has reduced costs and effort but still needs better support for large apps

    Reviewed on May 09, 2026
    Review from a verified AWS customer

    What is our primary use case?

    I am using Serverless to deploy small applications in the cloud. I am deploying small applications with Serverless. Normal functional applications such as calculators and similar tools are what I am building with my small applications using Serverless. I am using Serverless for hosting small applications that I am developing.

    How has it helped my organization?

    Serverless has saved me a lot of money and time in my organization.

    The workflow time and cost improve with Serverless because previously we had to assign a person to manage the server, but currently, there is no server, so no management is required.

    What is most valuable?

    Serverless is helpful because it completely eliminates the need to manage a cloud VM and control panel and manage the server. I only have to host the application and do not need to manage everything else.

    What needs improvement?

    Serverless is not completely effective for large-scale applications. For large-scale applications, Serverless will not work well. If it were possible to improve that, then it would completely replace the server.

    For how long have I used the solution?

    I have been using Serverless for the last six months.

    What do I think about the stability of the solution?

    Serverless is stable in my experience.

    What do I think about the scalability of the solution?

    The scalability of Serverless for my applications is good.

    How are customer service and support?

    I did not connect with customer support for Serverless, so I do not have feedback about that.

    Which solution did I use previously and why did I switch?

    I did not use any previous solution other than the native VM. Serverless is good now and will replace the server.

    How was the initial setup?

    I purchased Serverless through the AWS Marketplace.

    What about the implementation team?

    I did not evaluate another option before choosing Serverless.

    What was our ROI?

    Serverless has saved me a lot of money and time in my organization.

    Serverless will save time and reduce the number of employees needed because previously, we had to manage the server, which is not necessary now.

    What's my experience with pricing, setup cost, and licensing?

    Serverless is helpful because it completely eliminates the need to manage a cloud VM and control panel and manage the server. I only have to host the application and do not need to manage everything else.

    Which other solutions did I evaluate?

    I did not evaluate another option before choosing Serverless.

    What other advice do I have?

    I rate Serverless seven out of ten because it is good and performs well for small applications, but it does not perform well for large applications.

    I will advise anyone considering Serverless that if you have a small application running on a server, you can switch it to Serverless, and that will save you significant effort and money. My overall rating for this product is seven out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Amazon Web Services (AWS)
    surajku32

    Serverless deployment has cut idle costs and now needs to handle larger applications better

    Reviewed on May 08, 2026
    Review provided by PeerSpot

    What is our primary use case?

    My main use case for Serverless is to deploy the application and save the cost of the servers. I have deployed some simple React-based applications and React and Node-based applications using Serverless. I have developed some extractors such as Google extractor in our team, which will be hosted in Serverless to save the cost of the server.

    What is most valuable?

    The best feature of Serverless is cost; when the application is in use, then it will incur cost, unlike traditional servers where it is the cost of all the uptime. Using Serverless saves the cost of my team. Serverless has positively impacted my organization by doing cost cutting, as we had achieved cost cutting of more than 50,000 using this.

    We achieved that cost cutting mainly through less maintenance, and it incurs cost only during the running time, not during idle time as normal servers do.

    What needs improvement?

    Serverless can be improved by effectively handling large scale applications, as large scale applications would save more money.

    For how long have I used the solution?

    In my current field, I have been working for more than five years. I have been using Serverless since one year.

    What do I think about the stability of the solution?

    Serverless is stable.

    What do I think about the scalability of the solution?

    Serverless scalability is very good; however, for large applications, I think it is not working well, but for small functions and small applications, it is very good.

    How are customer service and support?

    I did not attend any customer support yet because it does not require, as my IT team handles it very well.

    Which solution did I use previously and why did I switch?

    Previously, I was using servers and VMs for hosting the application, and we switched due to cost cutting.

    What was our ROI?

    I have seen a return on investment, as Serverless saves a lot of idle time money.

    What's my experience with pricing, setup cost, and licensing?

    I do not know about the pricing, setup cost, and licensing, as that is handled by the sales team, my other team.

    Which other solutions did I evaluate?

    We did not evaluate another option before choosing Serverless because we had taken all of the demos and it was very cost effective for us.

    What other advice do I have?

    Serverless is good for small based applications, but for large applications, it will not perform very well. If you have any small application, then you can go ahead with Serverless, as it will save you a lot of money and a lot of effort in managing and securing servers; you only need to secure hosting the application. I would rate this product a 7.

    Goliveira Ind

    Event-driven platform has handled real-time financial workflows and delivers faster with smaller teams

    Reviewed on Apr 29, 2026
    Review from a verified AWS customer

    What is our primary use case?

    In my current project, my main use case for Serverless at Gateway Ticket System is a financial platform, and in one of my previous projects, we built a high-scalable financial platform that processed a large volume of events every day while needing to react almost in real-time to different business events, such as customer actions, account updates, transactions changes, and integration messages from other services. Everything was good with my use case and my experience with Serverless in this project.

    What is most valuable?

    I find working with AWS Lambda for this kind of event-driven platform has benefits such as scalability where we don't need to manually manage the services or worry too much about the infrastructure capacity. One of the best features Serverless offers is automatic scalability because you don't need to worry about that, and no server management is another big plus since we don't need to manage instances, patch, runtime services, or capacity planning.

    Serverless has positively impacted my organization because the outcome was very positive in most of the projects we used it, especially with the fast delivery made possible by clear boundaries for each function and the ability to resize the team constantly without needing to think too much about that, while the price remains very reasonable.

    When mentioning faster delivery and resizing teams, we noticed specific improvements in project timelines and cost savings. We initially had about twenty developers and after building out the necessary infrastructure, we could focus our team on individual tasks and reduce to around eight developers, achieving a reduction of about forty percent in our overall costs.

    What needs improvement?

    Serverless could be improved if we had more flexibility in how we use memory and could manage memory usage ourselves, especially for background tasks.

    What surprised me is not a feature, but more a problem that I faced, especially when using Serverless in the old version of Lambda before having the AWS Proxy to connect with RDS or any other kind of database.

    For how long have I used the solution?

    For my entire career, I have been using Serverless for probably six years, but here at this company, I have just used it for four or five months in a very specific project.

    How are customer service and support?

    I rate customer service a four out of ten.

    What other advice do I have?

    I do not have any improvements needed for Serverless that I have not mentioned yet. I do not have anything else to add about the needed improvements and will not expand on observability or debugging. My advice for others looking into using Serverless is to be cautious with your database connection and try not to use prior connections inside your handler while being a good documentation reader. I rate Serverless an eight out of ten.

    Sachith Delaga

    Serverless workflows have boosted rapid AWS development but still need better CI and automation

    Reviewed on Apr 20, 2026
    Review from a verified AWS customer

    What is our primary use case?

    My main use case for Serverless is that I mainly worked on Node.js serverless applications for my platforms, and I have worked with different domains, spanning three or four domains with Serverless.

    A specific example of how I used Serverless in one of those domains is that I mainly worked with AWS infrastructure using the AWS stack, including S3, AWS Auth, and Cognito. I use several AWS services with Serverless and Node.js.

    What is most valuable?

    Serverless helps me with data processing in AWS by making infrastructure deployment very easy. With a single click, it automates everything when I am working inside AWS infrastructure. The development is also very fast and easy to implement, and it is not a complex architecture compared to Spring Boot, MVC, or other infrastructures.

    The best features Serverless offers for me include automated deployments, which are very smooth and interesting. As a full-stack engineer, Serverless really helps me to reduce my DevOps cost. Another valuable feature is the offline mechanism, and I have used AWS LocalStack with Serverless Offline, which is really interesting and helps me to simulate cloud infrastructure without any cost on my machine.

    Automated deployments and the offline mechanism impact my workflow positively because when I configure the Serverless application in the serverless.yml file, I can configure everything, such as AWS services I have used in my application, including S3 configuration, Cognito configurations, and database configuration as separate YAML files integrated into one Serverless file. Then I just click on the NPM deploy, develop, or any staging option, and it automatically deploys to my AWS CloudFormation stack, creating the entire service.

    Serverless positively impacts my organization by allowing us to work as a startup with very limited resources and costs. When we go with a Serverless infrastructure, we reduce the need for specialized resources, especially on the DevOps side, because everything becomes automated, enabling our full-stack engineers to perform that work. Reducing resources means we reduce cost as well, and it is time-saving since deployment does not take hours but rather depends on our network speed.

    Serverless helps with scaling my applications as the organization grows by not restricting the inclusion of more components or modules in the Serverless applications. However, there can be some restrictions. For example, AWS S3 only supports a maximum file upload of 250 MB using Serverless. Despite a few concerns, from a Serverless point of view, integration and implementation of our logic into applications remain very easy.

    What needs improvement?

    Serverless has many advantages, and it is very easy to handle with a cloud solution. However, there are a few concerns about the limitations. Especially when I work with Lambdas, there are maximum Lambda timeouts. Likewise, there are several things from Serverless, such as maximum file uploads.

    Serverless can be improved by addressing the challenges faced when we have the first infrastructure. Sometimes it is hard because we need to manually create things such as Cognito pools. While 90 percent of the time is automated, more automation would be better. If Serverless provided CI/CD capabilities, that would also be great, as currently it only allows for manual deployments. Additionally, when working with cloud services, Serverless allows the use of LocalStack or Serverless Dev, but I think Serverless Dev might need simplification for easy access without organization registration.

    When considering needed improvements, I get frustrated with Lambda time and similar issues, which are actually not related to Serverless but rather are AWS issues. However, when discussing Serverless, the main points I see require improvement from the Serverless end.

    For how long have I used the solution?

    I have been using Serverless for almost close to two years.

    What do I think about the stability of the solution?

    Serverless is stable. With the arrival of Serverless v4, I observe it has good features and improvements over the past few years, hence it appears stable for specific domains and applications.

    What do I think about the scalability of the solution?

    Serverless helps with scaling my applications as the organization grows by not restricting the inclusion of more components or modules in Serverless applications. However, there can be some restrictions. For example, AWS S3 only supports a maximum file upload of 250 MB using Serverless. Despite a few concerns, from a Serverless point of view, integration and implementation of our logic into applications remain very easy.

    Which solution did I use previously and why did I switch?

    I have used several solution frameworks previously, including Java Spring Boot and NestJS with EC2, among others. The decision to switch to Serverless is based on the project or company requirements. If I was working in a very large enterprise application, I would choose Java over Serverless. However, for this startup, we determined that Serverless was the most suitable framework, and I am open to switching frameworks in the future as per the architecture needs of the application.

    What was our ROI?

    In terms of time or cost saved compared to before using Serverless, I save approximately 60 percent of my development time because everything is very lightweight and gives me the freedom to work within Serverless. Similarly, regarding cost, when I reduce time, I should automatically reduce cost as well. About deployment, we handle deployment more than 80 percent faster, so we do not need to have a specialized DevOps engineer as my full-stack skills cover it.

    What's my experience with pricing, setup cost, and licensing?

    Regarding pricing, setup cost, and licensing experience, I find the application to be very cost-effective. The headcount needed is much lower compared to supporting services in software development, particularly in DevOps or technical writing roles. Overall, it is lightweight and should be cost-effective compared to other frameworks, which is why we choose Serverless for its suitability in small applications that need to be lightweight and quickly delivered.

    Which other solutions did I evaluate?

    Before choosing Serverless, I considered other solutions such as Express with AppRunners, but I found that version to be time-consuming compared to traditional Serverless with more manual interference, especially regarding deployment and DevOps. I also checked Spring Boot, but it did not match our application needs, focusing instead on AppRunners with Express as a viable alternative.

    What other advice do I have?

    Serverless affects my team's productivity and collaboration by presenting some challenges. For instance, when we work in parallel, deploying two different versions at the same time can lead to issues or conflicts, where resources may not be generated successfully. However, these challenges are manageable since we typically avoid deploying two versions at the same time in actual production development.

    Serverless handles monitoring and troubleshooting effectively by integrating with CloudWatch, allowing for easier understanding of logs. Serverless also possesses extensive documentation and references, making it easy to resolve any issues related to its functionality, although logic issues might require different handling.

    My advice to others looking into using Serverless is that you need to understand your requirements and ensure Serverless aligns with your solutions. It depends on your application, the cloud solution being utilized, and the services required. Throughout my experience with Lambda, I always tie it back to that. While it works for me, others might have different needs or infrastructures, hence it is crucial to have an open mindset and determine what framework truly suits you rather than sticking to one blindly, as that could lead to frustrations. I would rate my overall experience with Serverless as a seven out of ten.

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