Sold by: Dell Technologies
Deployed on AWS
APEX AIOps is an AI-driven observability and management SaaS suite for assuring the highest levels of IT infrastructure integrity and application reliability.
Overview
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AIOps Incident Management
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AIOps Incident Management
APEX AIOps Incident Management optimizes the availability of your digital infrastructure through AI driven incident lifecycle workflows by reducing event and alert noise from your multi-vendor/multicloud IT ecosystem, identifying root cause, improving collaboration across IT disciplines and automating remediation. By streamlining IT operations, it can yield:
- 99+ percent event noise reduction3
- 50+ percent reduction in tickets
- 93 percent reduction in customer reported
Its situation room enables efficient collaboration across IT teams, immediately associates current incidents with similar historical incidents and how they were resolved. Integration with 100+ third party IT tools automatically processes enterprise wide operational information and triggers notification, ticketing and automated remediation through supervised resolution and self-healing.
For custom pricing, EULA, or a private contract, please contact aws.team@dell.com for assistance.
Highlights
- Reduce operations costs while improving the quality, stability and performance of business-critical digital services.
- Faster time to action, simplify your operations across the service chain and significantly reduce MTTD, MTTA, and MTTR.
- AI enables increased Agility to support higher frequency changes and digital transformation.
Details
Sold by
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Delivery method
Deployed on AWS
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
50,000 Events per month | Pricing based upon data ingested. Data volume measured in units of monitoring events per month. | $39,286.00 |
100,000 Events per month | Pricing based upon data ingested. Data volume measured in units of monitoring events per month. | $72,857.00 |
Vendor refund policy
Please contact your Dell Account Manager
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
http://www.support.dell.com/ Dell Support (800)782 4362
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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