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Reviews from AWS customer

13 AWS reviews

External reviews

175 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sanket M.

Palo Alto Next Genration Firewall

  • January 22, 2024
  • Review provided by G2

What do you like best about the product?
The packet inspection process and all the content inspection is very effective feature.
regarding URL Filtering also best feature daily sync up with the Database.
Daily updates regarding the software updates and bug fixes.
Easy to implementation and configuration, also if we want to iintegrate with the LDAP it is also easy.
What do you dislike about the product?
The TAC Support is not good.
Some time one urgent basis TAC Team is not supporting.
What problems is the product solving and how is that benefiting you?
providing clear visibility regarding the user traffic it was easy to understand the user behaviour.


    Ahmed_Shalaby

A stable and secure firewall solution that is easy to implement and operate

  • January 18, 2024
  • Review provided by PeerSpot

What is our primary use case?

The solution is used to protect some servers and access their traffic in a virtualization environment.

What is most valuable?

The most valuable features of the solution are its stability, ease of implementation, ease of operation, and security.

What needs improvement?

It is not very easy to scale up the solution.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series for one year.

What do I think about the stability of the solution?

I rate the solution a nine out of ten for stability.

What do I think about the scalability of the solution?

I rate the solution a seven out of ten for scalability.

How are customer service and support?

The solution’s technical support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution’s initial setup is very easy.

What about the implementation team?

Palo Alto Networks VM-Series can be deployed in a day or two.

What's my experience with pricing, setup cost, and licensing?

The solution is a little bit expensive compared to other vendors.

What other advice do I have?

I would recommend the solution to other users because it is a good firewall.

Overall, I rate Palo Alto Networks VM-Series a nine out of ten.


    Aashima K.

A great addition for your security

  • December 14, 2023
  • Review provided by G2

What do you like best about the product?
Prisma sase consistently secure all app used by our hybrid workforce
What do you dislike about the product?
sometimes is gives issues with internet connectivity
What problems is the product solving and how is that benefiting you?
It's providing security in the workspace and makes us a reliable tool


    Nestor Azael O.

Palo Alto NGFW: Critical and professional security for global infrastructures.

  • December 13, 2023
  • Review provided by G2

What do you like best about the product?
Its dashboards and interface are usually simple, but the large number of different configurations that can be made and applied in the menus of these devices is quite precise.
The potential and scope that these equipment can have compared to other manufacturers and also the security that can be applied, showing multiple protection options in each area.
It can be implemented physically and virtually both offer professional monitoring of the traffic and data passing through the equipment.
What do you dislike about the product?
It tends to be a little complex from time to time if you do not have knowledge, so you have to constantly train.
Some updates and versions can be a bit complex, some setbacks may occur depending on the infrastructure you are working with.
What problems is the product solving and how is that benefiting you?
NG FW Palo Alto equipment fulfills the need to provide customer service by creating policies, rules, VPNs, data filtering, secure connections, depending on the customer's needs and infrastructure and the services they offer.


    Consulting

Prisma Review

  • December 11, 2023
  • Review provided by G2

What do you like best about the product?
SaaS infrastructure, centralized control.
What do you dislike about the product?
Complex configuration maintenance, limited topology type
What problems is the product solving and how is that benefiting you?
Scalability and monitoring real time


    Monica Gorasia

A stable solution that is complex to work with

  • December 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use the product on our Azure network firewalls.

What needs improvement?

Palo Alto Networks VM-Series is a complex product to work with.

What do I think about the stability of the solution?

Palo Alto Networks VM-Series is stable.

What do I think about the scalability of the solution?

I rate the solution's scalability a nine out of ten. We have 100 users for the product.

How are customer service and support?

We encountered quality issues over support.

How would you rate customer service and support?

Neutral

How was the initial setup?

The tool's deployment is simple.

What's my experience with pricing, setup cost, and licensing?

Palo Alto Networks VM-Series is an expensive product but the best one in the market.

What other advice do I have?

I rate the product a ten out of ten.


    Nasir Akbar

A stable and affordable product that enables organizations to enforce security policies

  • December 04, 2023
  • Review from a verified AWS customer

What is our primary use case?

I have completed ten projects. The solution is used for network security, application control, and enforcement of policies on end-user devices.

What is most valuable?

The solution enables organizations to enforce policies. We can control every endpoint that is connected to the network.

What needs improvement?

The vendor must improve the way it advertises and markets the product.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

I did not find any bugs in the tool. However, we'll face some issues if we do not configure it properly.

What do I think about the scalability of the solution?

Almost 25 customers in Riyadh migrated from Juniper to Palo Alto this year. Before buying the product, we must know the number of users who will be using it. We must buy the model that best suits our needs.

How are customer service and support?

Some people do not know how to open a case with the support team. When a customer contacts the support team, the team must help the customer to open a case. After a case is opened, the support team must respond within 15 to 20 minutes. However, the team takes three to four hours to respond. There is no proper support channel to follow up on cases.

How was the initial setup?

Deploying a firewall is not easy until we have a basic knowledge of routing and security. If we have the knowledge, we can find the proper document on the website and do it easily. We should know the basic configuration. The deployment process is user-friendly. We can configure it easily.

What's my experience with pricing, setup cost, and licensing?

The product is cheaper than the on-premise version.

Which other solutions did I evaluate?

When compared with FortiGate, Palo Alto has more security products. However, Palo Alto did not publish the security profile for the end-users or partners. They must explain to their end users why they are better than FortiGate.

What other advice do I have?

People considering implementing the product must consider investing in the on-premise solution instead. If someone has a good experience with VMs, I suggest they choose VM, as it is cheaper than on-premises. Overall, I rate the tool a nine out of ten.


    Hendrik-Du Plooy

Stable product with a valuable feature for environment visibility

  • November 17, 2023
  • Review from a verified AWS customer

What is our primary use case?

Our corporate clients use the product to secure cloud environments.

What is most valuable?

Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment.

What needs improvement?

The product's AIOps process needs improvement.

For how long have I used the solution?

We have been using Palo Alto Networks VM-Series for two years.

What do I think about the stability of the solution?

I rate the product's stability a ten out of ten.

What do I think about the scalability of the solution?

We have 5000 Palo Alto Networks VM-Series users as our clients. I rate its scalability a ten out of ten.

How was the initial setup?

I rate the initial setup process a nine. It takes a few hours to complete.

What's my experience with pricing, setup cost, and licensing?

I rate Palo Alto Networks VM-Series pricing an eight out of ten.

What other advice do I have?

I rate Palo Alto Networks VM-Series a nine out of ten.


    Aaron S.

PAN provides a great NGFW. I have managed/deployed PAN firewalls throughout my career

  • November 10, 2023
  • Review provided by G2

What do you like best about the product?
I like the management UI and I like how they have maintained a consistency when it comes to the layout so that you are not relearning things constantly and know just where to go. Of course having App-ID to create policies and the ability to integrate with AD has always been a huge plus. Centralized management through Panorama or Prisma makes it super easy to deploy and manage at scale. Palo has the best firewall in my personal opinion.
What do you dislike about the product?
I can't think of anything I dislike really. It does what it's supposed to do and does it well. You can even integrate it with Menlo Security's secure cloud browser seamlessly as a transparent proxy and then you have ultimate protection from the firewall for your org and users via the browser.
What problems is the product solving and how is that benefiting you?
Allows me to see exactly what is coming and going from an app usage perspective and allows me to secure access to/from our assets.


    San Naing O.

Palo Alto NGFW

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
Palo Alto NGFW is rich in features that I like.

1. Palo Alto NGFW provides a user-friendly web UI to configure and manage security policies and settings. So, it is easily implemented and integrated with third-party vendors.

2. The panorama management platform is good for centralized management and policy distribution of larger Organizations.

3. Palo Alto Networks provides customer support and assistance during the implementation process. it is beneficial in resolving technical issues.

4. For most of the projects, we recommended using and explaining the benefits and security of Palo Alto NGFW.
What do you dislike about the product?
- This cost needs to be considered for some smaller organizations or budgets.

- Migrating away from a Palo Alto Networks NGFW to a different vendor or solution can be challenging due to vendor-specific configurations and policies.
What problems is the product solving and how is that benefiting you?
- to prevent antivirus, intrusion prevention, and prevention.
- to detect and block ransomware and other malicious.
- to restrict the malicious or compromised websites.
- to prevent users from inadvertently downloading ransomware from malicious websites.
- to restrict access and actions based on user roles and permissions, reducing the risk of ransomware infections.
- to prevent the use of potentially risky or unauthorized file-sharing and download services.
- to enhance your security posture and protect against known ransomware threats.