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Reviews from AWS customer

13 AWS reviews

External reviews

177 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Gerald Rodrigues

Experience robust security with fast and efficient VPN and antivirus capabilities

  • December 17, 2024
  • Review provided by PeerSpot

What is our primary use case?

The main gateway for my organization is Palo Alto because my SAP data is hosted there. My staff operates behind Palo Alto, and numerous software applications and websites are hosted on it. I wanted a strong product for security, particularly for ransomware, malware, and a strong VPN for accessing SAP through VPN and CloudProtect.

What is most valuable?

Palo Alto offers excellent security, with features such as email scanning, malware protection, and efficient VPN and antivirus capabilities. There is no latency, making it faster compared to my previous solutions. The services are hosted and run quickly, which enhances our operations. The security against DDoS attacks has also been improved significantly.

What needs improvement?

There is a need for two-factor authentication, particularly for VPN and CloudProtect. It would enhance security further. The individual certificate feature where a unique certificate is attached to each user would also be valuable. If Palo Alto adopts this, they would excel.

For how long have I used the solution?

I have been using Palo Alto for the last three months.

What do I think about the stability of the solution?

Palo Alto is very stable. I would rate it ten out of ten.

What do I think about the scalability of the solution?

It is very scalable. If I were to rate it on a scale, it would receive nine out of ten, and with two-factor authentication, it would be ten.

How are customer service and support?

The technical support is very good. I rate it nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I was previously using Sophos. The switch to Palo Alto was driven by the need for a product that could manage all my in-house data and offer superior security. Sophos was not offering the class A level of service that Palo Alto provides.

How was the initial setup?

The initial setup of Palo Alto was straightforward as the vendor completed it efficiently in one day.

What about the implementation team?

The product was installed by our vendor.

What was our ROI?

As of now, I am content with the pricing. Although the price might seem high, it reflects the quality of the product similar to the difference between Android and Apple products.

What's my experience with pricing, setup cost, and licensing?

The pricing is reasonable and reflects the quality of the product. There are no issues with the cost, as it is commensurate with the quality received.

What other advice do I have?

My overall rating for Palo Alto Networks VM-Series is nine points out of ten.

The solution effectively handles security issues and ensures data safety.


    Nikolaos L.

Excellent great interface

  • December 16, 2024
  • Review provided by G2

What do you like best about the product?
Great interface nice and easy policy management
What do you dislike about the product?
Deep inspection has issues with Microsoft needs great effort to resolve them
What problems is the product solving and how is that benefiting you?
Nice traffic monitoring


    Ahmed G.

Very likely

  • December 15, 2024
  • Review provided by G2

What do you like best about the product?
The most thing I like about Palo alto it's engin and reliability, easy configuration
What do you dislike about the product?
Little bugs and GUI it's confusing me
Updates when upgrade box
What problems is the product solving and how is that benefiting you?
Secure my company, control and make restrictions to employees, wildfire analytics it's more important


    Omar G.

Lead projects related to PAM (Privileged Access Management) and DevSecOps, and design activities involving expertise and architectural concerns.

  • December 15, 2024
  • Review provided by G2

What do you like best about the product?
Application-Centric Approach, Advanced Threat Prevention, Automation and Integration, Scalability and Performance, and Cloud and Hybrid Environment Support
What do you dislike about the product?
High Cost, Complexity in Configuration, and Performance Impact
What problems is the product solving and how is that benefiting you?
Palo Alto Networks Next-Generation Firewalls (NGFWs) address a wide range of network security challenges, providing solutions that enhance visibility, control, and protection in modern IT environments.


    Chandan P.

very secure and robust, but also easy to use.

  • December 12, 2024
  • Review provided by G2

What do you like best about the product?
The UI makes it very easy to what you want to do with the configurations, easy to toggle and understand. The amount of different security features are way more than the competition.
What do you dislike about the product?
At times, the configartions can ask to many parameter's. So for a non technical person, it can get difficult to understand.
What problems is the product solving and how is that benefiting you?
security policies in the palo alto firewalls help me to block all the applications that are not neccessory to the company or that department.


    Tareq M.

Network administrator

  • December 12, 2024
  • Review provided by G2

What do you like best about the product?
Paloalto have alot of security features that help me to manage and organize my network
What do you dislike about the product?
Some time its block traffic and hard to monitor or teace the root cose and why its drop or blocked
What problems is the product solving and how is that benefiting you?
Manage the traffic in more detail


    Brenton N.

short application that was simple to fill out

  • December 11, 2024
  • Review provided by G2

What do you like best about the product?
I love the GUI compared to other firewalls
What do you dislike about the product?
Not a fan of the user side of things. Just is not as reliable as others
What problems is the product solving and how is that benefiting you?
It helps protect our business


    Newspapers

A pretty efficient with Panorama.

  • December 08, 2024
  • Review provided by G2

What do you like best about the product?
Pretty impressed by by the Panorama feature. Its easy to navigate around and monitor using its reporting functionalities. The App-ID works pretty well in tamdem with other features.
What do you dislike about the product?
Browsing through documentation is not hard but an LLM designed to answer specific questions can help.
What problems is the product solving and how is that benefiting you?
Centralized control is something that eases administration of multiple firewalls, basically acting as a single point of management. App ID also offers a good control over network traffic. The best thing it does is sort by priority level of applications.


    Information Technology and Services

good training and support for NGFW

  • December 06, 2024
  • Review provided by G2

What do you like best about the product?
Easy to use interface, comprehensive documentation & support teams. Best practice assessment makes implementation quick.
What do you dislike about the product?
If you have too many vsys on a single firewall the config size can get too big and cause the slow down of the user interface.
What problems is the product solving and how is that benefiting you?
Intrusion prevention & secure access service edge


    Lucas C.

Best firewall brand I've used so far

  • December 03, 2024
  • Review provided by G2

What do you like best about the product?
I've used Sonicwall, Fortigate and Palo Alto. Palo by far has the best interface. Things are in locations that make sense. Also the documentation is great. Specifically the monitoring logs of all type of by FAR the best of any brand I've used.
What do you dislike about the product?
SD-Wan solution is a bit lacking. It works for basics, but that's it
What problems is the product solving and how is that benefiting you?
Securely moving and inspecting traffic. Ability to distribute traffic based on AD users and groups.