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Reviews from AWS customer

5 AWS reviews

External reviews

59 reviews
from and

External reviews are not included in the AWS star rating for the product.


    William Onet

Reliable security has boosted application performance and supports remote connectivity

  • February 19, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Barracuda CloudGen Firewall is as a combined solution for application performance boost and secure SD-WAN, which I typically rely on to boost application performance by ensuring reliable connectivity to remote sites and users.

There are rush hours where traffic from cloud apps and off-network users increases and crowds the network. With Barracuda CloudGen Firewall, we are able to boost performance of crucial apps and high-priority projects in a very secure manner. This way, my top-priority ports do not experience downtimes.

Barracuda CloudGen Firewall helps me boost application performance specifically by being capable of directly sending internet traffic with appropriate security inspection within no backhauls, whether it is SaaS or internet-bound traffic.

In my department, we have achieved consistent network link pooling and data caching optimization for both handling critical workloads, thereby saving a lot of work. There is always enough bandwidth for applications with Barracuda CloudGen Firewall optimization. We are, however, not completely satisfied with their link redundancy handling capabilities.

I use Barracuda CloudGen Firewall as a router and firewall in all of our organization globally, which is to terminate all management VPN tunnels to our organization and within the same country to avoid problems with long-distance internet connections.

What is most valuable?

The best features Barracuda CloudGen Firewall offers, in my experience, include its ability to scale dynamically, dispatch traffic to match workloads, utilize next-gen firewalls to assure data security, and provide great routing, firewall, and network management.

Barracuda CloudGen Firewall's next-gen firewall capabilities increase the level of network protection against threats, visibility, and control of applications that users access. I also appreciate the URL filtering to block unauthorized or prohibited websites on the internal corporate network, protection against diverse malware at the edge of the network, and firewall redundancy with another backup appliance.

Barracuda CloudGen Firewall has positively impacted my organization by increasing the level of network protection against threats from twenty percent to forty-five percent. It has enhanced visibility and control of applications that users access. It prevents cyberattacks and optimizes network and user management, making security more reliable over the past years.

I measured the improvement from twenty percent to forty-five percent based on fewer incidents of data breaches and also robust hardware that supports more than eighty thousand simultaneous connections, thereby being very stable.

What needs improvement?

To improve Barracuda CloudGen Firewall, it would be great to manage all firewalls in one pane of glass without charging more for this, get better push notifications, and also have better online documentation to make the learning curve much easier and smooth.

Barracuda CloudGen Firewall still cannot combat link redundancy speedily. One time a network link failed, and it took a while before restoring traffic from the backup link, so this should be highly improved.

I chose an eight out of ten because Barracuda CloudGen Firewall cannot combat link redundancy speedily, while a ten rating is warranted as it has mainly boosted our application performance by ensuring reliable connectivity to remote sites and users.

For how long have I used the solution?

I have been using Barracuda CloudGen Firewall for almost five years.

What do I think about the stability of the solution?

In my experience, Barracuda CloudGen Firewall has been reliable and very high performing. I have not noticed any lagging or downtime.

What do I think about the scalability of the solution?

Barracuda CloudGen Firewall's scalability is great, as it can handle growth easily.

How are customer service and support?

I have reached out to the customer support team a few times, and they have been very responsive and proactive.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I previously used a different solution called Smoothwall SWG.

I decided to switch from Smoothwall SWG to Barracuda CloudGen Firewall because Smoothwall SWG was more costly compared to Barracuda CloudGen Firewall, and it had many complicated features.

How was the initial setup?

Barracuda CloudGen Firewall is very easy to set up and manage VPN connections, and it has great customization options.

It is very easy to manage Barracuda CloudGen Firewall. The dashboard allows us to configure all our need-to-see options, and the user interface is easily navigated and customized.

What was our ROI?

Since we started using Barracuda CloudGen Firewall, security has greatly improved, which is a notable return on investment.

What's my experience with pricing, setup cost, and licensing?

My experience with pricing is that while the licensing cost can be reduced and is somewhat costly, the price is good and affordable.

Which other solutions did I evaluate?

Before choosing Barracuda CloudGen Firewall, I evaluated other options, including Panda Adaptive Defense 360.

What other advice do I have?

My advice to others looking into using Barracuda CloudGen Firewall is that it is perfect for any size of organization to help remote workers connect seamlessly with the VPN product, boosting security and preventing data breaches, so the network is made stable. I gave this product a rating of eight out of ten.


    Verified User

Dependable Network Protection with Great Support

  • February 10, 2026
  • Review provided by G2

What do you like best about the product?
I find Barracuda CloudGen Firewall valuable for monitoring and controlling our network traffic. The technical support is always top notch and available, which really helps us. The initial setup was very easy, making it straightforward right from the start.
What do you dislike about the product?
I think an improvement could have to do with having some sort of log review by AI to determine if there are issues with the firewalls that are not being seen with the monitor.
What problems is the product solving and how is that benefiting you?
Barracuda CloudGen Firewall provides a single portal for firewall protection information and supports the monitoring and controlling of our network traffic.


    Rajan S.

Simplified Control Centre Management with Powerful SDWAN TINA Tunnel

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
1. Simplified Management using control centre.
2. Separate management and data plane.
3. SDWAN feature with TINA Tunnel
What do you dislike about the product?
1. Frequent software update causing service inconsistency.
2. Complex Configuration for new users.
What problems is the product solving and how is that benefiting you?
1. Branch to Central Side connectivity dependency on the pure MPLS based Technology to use of Any broadband connectivity for Site to Site SDWAN VPN tunnel.
2. Simplified management for Enterprise grade network infra.


    Nar Kaji G.

Advanced Security + SD-WAN with Centralized Management and Strong VPN

  • February 05, 2026
  • Review provided by G2

What do you like best about the product?
1. Advanced Security features(IPS, Web Filtering, antimalware) along with SDWAN.
2. Cetralized Management(Seperate data and management plane)
3. VPN, SDWAN along with its own TINA VPN tunnel has added advantages.
What do you dislike about the product?
1. Licencing and subscription model quite expensive.
2. Bugs on SDWAN features with friquent software update for bug fixing seems inconsistent.
3. Initial configuration seems quite complicated.
What problems is the product solving and how is that benefiting you?
1. Branch to Central side connectivity made easy by using any broadband connection rather than depending on traditional MPLS based connectivity.
2. Clear visibiltiy of the traffic on each firewall.
3. Centralized management using controller helps efficient management.


    Sonal Ankita

Remote work security has improved and web filtering now protects users from risky sites

  • February 04, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for Barracuda CloudGen Firewall is that we purchased it to replace our current Cisco firewall tool. We have always suffered issues trying to manage the Cisco firewall, which is the reason why we switched from it. Barracuda CloudGen Firewall is user-friendly, much more intuitive, and more cost-effective. We started using CudaLaunch to begin with as a necessity from the ongoing pandemic, and it has saved us time. Being that we are new to Barracuda CloudGen Firewall, we have not yet moved all of our firewall settings over to it and implemented the firewall portion fully, but we intend to do that very soon.

A quick specific example of how I'm using Barracuda CloudGen Firewall right now is that since we have only implemented Barracuda CloudGen Firewall a few months ago, we only started using the CudaLaunch VPN portion of the firewall. We had used several other VPN utilities, and they had all had issues over time, mostly with disconnecting the user. With this tool, we have not had any issue with Barracuda CloudGen Firewall CudaLaunch VPN at all in the months we have been using it. With the pandemic, we have been using it heavily over the past few months.

When we began using Barracuda CloudGen Firewall for the traditional edge firewall use case, it does very well in this role. The virtual services hosting modality, even with an on-premises appliance, provides really great flexibility to meet our specific needs. It also allows us to easily update the firewalls to adjust to changing needs within our organization.

What is most valuable?

The best features Barracuda CloudGen Firewall offers in my opinion are flexibility in deployment, basic SD-WAN, edge firewall, and application visibility and web filtering.

Out of flexibility in deployment, SD-WAN, edge firewall, application visibility, and web filtering, the one that has had the biggest impact for my team is basic web filtering to back up on devices.

Barracuda CloudGen Firewall offers a cost-effective SD-WAN for our small organization, even for the smaller sites.

Barracuda CloudGen Firewall has positively impacted my organization by serving as both our primary edge firewalls and our SD-WAN concentrator and endpoints. We have noticed some return on investments, especially since it is very cost-effective for any type of organization. It prevents IBR attacks and has helped us during this pandemic. It has a good, easy-to-use interface.

What needs improvement?

One of the main challenges that we face with Barracuda CloudGen Firewall is that the URL filtering and application control license are not perpetual and need to be renewed every year, so it can be a bit expensive.

For how long have I used the solution?

I have been using Barracuda CloudGen Firewall for almost a year.

What do I think about the stability of the solution?

Barracuda CloudGen Firewall is very stable.

What do I think about the scalability of the solution?

Barracuda CloudGen Firewall handles my organization's growth well, so it is very scalable.

How are customer service and support?

For the few times that I have reached out to them, Barracuda CloudGen Firewall's customer support has been very proactive and supportive. I would rate the customer support an eight out of ten, but sometimes they are unreachable. They should improve on that.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I previously used AWS Backup before switching to Barracuda CloudGen Firewall.

How was the initial setup?

My experience with pricing, setup cost, and licensing for Barracuda CloudGen Firewall is that the setup was easy and quick, with no time wasted. However, the price can get a bit expensive, especially for a small organization working on a tight budget.

What was our ROI?

In terms of return on investment, the firewall admin application has given value. This program saves a ton of time in configuration versus using the web-based configuration. You can only pick one, and for me, it is a no-brainer. I would turn the web-based configuration off and use the app to save a lot of time.

I have seen a return on investment as it helps to prevent cyber attacks and optimize network and user management. The security has been improved and made more reliable over the past few months.

Which other solutions did I evaluate?

Before choosing Barracuda CloudGen Firewall, I evaluated Juniper AP series access points.

What other advice do I have?

My advice to others looking into using Barracuda CloudGen Firewall is that it is one of the best next-generation tools that has been very helpful in my organization by providing deep inspection, deep packet inspection, and built-in IPS to look out for any attacks. It also has robust hardware that supports more than 50 to 80,000 simultaneous connections, being very stable. It offers web protection with URL filtering functionality and application control, making it one of the best tools.

My additional thoughts about Barracuda CloudGen Firewall is that the experience has been positive for using this tool with solid protection with easy management and control of the network. The firewall also allows home office use through VPN remote access for our employees to use for work. It has been a very great tool.

I would rate my overall experience with Barracuda CloudGen Firewall as a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Muhammad Talha Bashir

Centralized security management has protected our hybrid network and supports secure remote work

  • December 15, 2025
  • Review from a verified AWS customer

What is our primary use case?

My main use case for Barracuda CloudGen Firewall is for our network security and network traffic management. I rely on it most often for protecting the networks from threats and ensuring secure connectivity.

In addition to network security, I use Barracuda CloudGen Firewall for VPN access for remote employees, application traffic control, and monitoring network performance. It helps us ensure smooth and secure operation across all our locations.

We faced an issue where our network was experiencing unauthorized access attempts and unusual traffic spikes. Barracuda CloudGen Firewall helped us by blocking the malicious traffic in real time, preventing potential breaches, and ensuring continuous secure connectivity for our employees.

What is most valuable?

The standout features of Barracuda CloudGen Firewall are advanced threat protection, which effectively blocks malware and unauthorized access. Centralized management allows me to monitor and control multiple sites from a single dashboard. Application traffic controls, VPN support, real-time monitoring, and reporting help quickly identify and resolve network issues.

Barracuda CloudGen Firewall has had a positive impact on my organization. It has strengthened network security, prevented unauthorized access, and ensured reliable connectivity for all employees. Additionally, features such as VPN support, traffic management, and real-time monitoring have helped us operate efficiently and securely across multiple locations.

The centralized management feature allows our team to monitor and control all network locations from a single dashboard, saving time and reducing complexity. The real-time monitoring helps us quickly identify unusual traffic patterns and potential threats, allowing us to respond immediately and maintain secure and uninterrupted network operations.

What needs improvement?

Overall, Barracuda CloudGen Firewall is very effective, but there is always room for improvement. One area that could be enhanced is the user interface, making it slightly more intuitive for new users. Additionally, advanced reporting and analytics could be more customized to provide deeper insights. Despite this, the firewall performs reliably and meets most of our organizational needs.

One additional improvement that could enhance the experience is faster troubleshooting support or more detailed guided documentation for complex configurations. While the firewall is reliable, having more step-by-step tutorials or video guidance could help new users set up and optimize. Overall, the enhancement would make the platform even more user-friendly without affecting its current strong performance.

For how long have I used the solution?

I have been using Barracuda CloudGen Firewall for three years.

What do I think about the stability of the solution?

In our experience, Barracuda CloudGen Firewall has been very stable and reliable. We have not encountered any significant downtime, and the system consistently performs as expected. Its robust infrastructure and real-time monitoring give us the confidence that our network remains secure and operational at all times.

What do I think about the scalability of the solution?

Barracuda CloudGen Firewall has excellent scalability. As our organization has grown, we have been able to easily add more sites, users, and applications without degrading performance. Its flexible licensing and hybrid deployment options allow it to adapt to evolving network requirements, ensuring continuous security and reliable operations.

How are customer service and support?

Our experience with Barracuda CloudGen Firewall customer support has been very positive. The support team is responsive and knowledgeable, assisting us promptly whenever we have faced configuration questions or technical issues. Their guidance has helped us resolve problems quickly and maintain smooth network operations.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use another solution before. Barracuda CloudGen Firewall was selected as our primary solution due to its comprehensive security features and ease of management.

How was the initial setup?

We purchased Barracuda CloudGen Firewall through the AWS Marketplace, which made deployment and subscription management straightforward.

What was our ROI?

We have seen a clear return on investment with Barracuda CloudGen Firewall. By blocking potential security threats proactively, we have avoided costly security incidents. The centralized management and automation features have reduced manual monitoring efforts, saving our IT team several hours per week. While exact numbers vary, overall, it has improved operational efficiency and reduced the risk of downtime, which translates into tangible cost savings for our organization.

What's my experience with pricing, setup cost, and licensing?

Our experience with Barracuda CloudGen Firewall pricing and licensing has been reasonable and transparent. The setup cost was aligned with the features and security it provided. The licensing is flexible, allowing us to scale according to the number of users and sites, which has been helpful for our organization's growth. Overall, we found the investment to be worthwhile given the level of security and functionality it delivers.

Which other solutions did I evaluate?

Before choosing Barracuda CloudGen Firewall, we evaluated other options, such as Amazon's and Fortinet Generation. We ultimately selected Barracuda CloudGen Firewall because it offered better centralized management, robust security features, and flexible deployment options that best suited our organization's needs.

What other advice do I have?

I would advise others considering Barracuda CloudGen Firewall to take full advantage of its centralized management and real-time monitoring features. Proper planning during deployment and leveraging VPN and application control capabilities can maximize security and operational efficiency. Overall, it is a reliable and scalable solution for organizations looking to strengthen their network security. I would rate the customer support for Barracuda CloudGen Firewall a nine out of ten, and I would rate this product a nine out of ten overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Nobi H.

User friendly and secure SASE system

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
The best thing I like about the Barracuda Cloud Native SASE is the zero trust network access, integrated secure gateway.
What do you dislike about the product?
There is nothing particular that I dislike about it.
What problems is the product solving and how is that benefiting you?
It Help me with Zero trust network access which is really important for Remote access for my organization.


    Ishan C.

Barracuda Advanced Secuirty Features

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
Barracuda has provide different advanced features such as strong Threat Intelligence, secure access control as well as firewall protection for your organizations. Also it is provide user friendly dashboard for the management purposes. Additionally the customer support also the best.
What do you dislike about the product?
When talk about the pricing, it is little bit increasing apart from the similar products in the market.
What problems is the product solving and how is that benefiting you?
The business challenge within the organization is the use of sensitive data and information. We aim to prevent cyber threats and attacks, and the Barracuda Cloud-Native SASE solution helps protect sensitive applications by preventing these relevant cyber threats and attacks.


    Tharindu S.

Provide the Advanced threat Protection capabilities

  • March 19, 2025
  • Review provided by G2

What do you like best about the product?
The Barracuda Cloud_Native SASEe Advanced threat protection of ensure the secure access for all devices and users. It mitigate the different type of malware, ransomware and phishing attacks. and given the user friendly and centralized management system. then user can easily manage , control the policies and monitor the system. and also given the smooth integration and easy scale.
What do you dislike about the product?
Compare to other competitor product, barracuda is cost cost effective, but small business want SD-WAN and security features subscription model expensive.
What problems is the product solving and how is that benefiting you?
mitigate the ransomware , phishing and malware threats for effective company business.

benefits of reduce the cyber threats and attacks , ensure the protect the data security in the organization


    Computer & Network Security

A Solid Choice for SASE: Barracuda Delivers

  • March 16, 2025
  • Review provided by G2

What do you like best about the product?
Ease of Use: The initial setup was surprisingly straightforward. The documentation provided by Barracuda was comprehensive, making the integration process much smoother than I anticipated. Setting up secure access for remote employees was quick and efficient, which was a big plus for our team.

Security Features: Security is paramount for us, and Barracuda SASE does not disappoint. The platform comes equipped with robust threat protection mechanisms, including real-time monitoring and automatic threat intelligence updates. I feel much more secure knowing our data is well-guarded.

Flexibility and Scalability: As our organization has grown, we've added more users and locations. Barracuda SASE has handled this expansion seamlessly. The ability to scale without a hitch has allowed us to adapt our network architecture easily.
What do you dislike about the product?
While the basic features are user-friendly, I've found that some of the more advanced settings can be complex. There were a few moments where I had to dive deep into the user manuals or reach out to customer support. A bit more intuitive design or additional tutorials on these features would enhance the experience.
What problems is the product solving and how is that benefiting you?
Barracuda Cloud-Native SASE has been a valuable addition to our cybersecurity toolkit. Its strengths in security and user experience outweigh the minor drawbacks I've encountered. I would recommend it to companies looking for a reliable SASE solution that prioritizes security and ease of management.