Our primary use case for Barracuda CloudGen Firewall is as a central firewall to connect to the internet. It's mainly used in hospitality and industrial sectors.
Barracuda CloudGen Firewall for AWS - PAYG
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Next-generation security features improve network safety but management could be streamlined
What is our primary use case?
What is most valuable?
The most valuable features of Barracuda CloudGen Firewall are its next-generation capabilities such as URL filtering and application control, which enhance security by allowing better management of network traffic and preventing unauthorized access. These features help secure the network when connecting to the internet, thus improving the overall security posture.
What needs improvement?
There should be improvements in the management aspect of the firewall. Specifically, it would be beneficial to merge the existing application policy with the main policy into a single unified policy to improve manageability. Some changes in the management features would enhance its usability.
For how long have I used the solution?
I have been a partner working with Barracuda CloudGen Firewall for five years.
What was my experience with deployment of the solution?
Deployment is a lengthy process. It requires replacing old components with new ones piece by piece, and there is a need for extensive fine-tuning afterward. The time required depends on the customer's environment and existing infrastructure.
What do I think about the stability of the solution?
I have encountered some stability issues, particularly with connectivity in the Barracuda portal. Version 8.0 had issues, but the newer version 9.0 seems to have improved performance regarding these issues. However, the customers using the portal are still on version 8.6.
What do I think about the scalability of the solution?
Barracuda CloudGen Firewall is quite scalable, and I would rate it a seven out of ten in terms of scalability.
How are customer service and support?
The technical support from Barracuda is very good. I would rate it nine out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
The initial setup of Barracuda CloudGen Firewall is moderately challenging. Initially, it may not be easy, but with experience, it becomes more manageable.
What's my experience with pricing, setup cost, and licensing?
Barracuda is reasonably priced in Slovenia. It is neither the cheapest nor the most expensive option available. The licensing is charged per year.
What other advice do I have?
For those planning to use Barracuda CloudGen Firewall, I recommend thoroughly reviewing the manuals, especially if you are new to it. It is different from other firewalls like Cisco or Palo Alto. Overall, I rate Barracuda CloudGen Firewall a seven out of ten. The management features are better on other firewalls, and there is room for improvement in this area.
Strong security with effective traffic management and good support
What is our primary use case?
We use Barracuda CloudGen Firewall for protection in our network and IPsec. We also set up BGP for our customers.
What is most valuable?
The most valuable features of Barracuda CloudGen Firewall include antivirus protection, anti-DDoS, and IPS. We also find the bandwidth management and traffic shaping features effective for traffic optimization. The policy that allows for license renewal and hardware refresh every four years also offers cost efficiency for us.
What needs improvement?
The interface of Barracuda CloudGen Firewall is not as user-friendly as others. It is a bit complicated and could be improved. The initial setup can also be complex because it involves navigating different menus instead of a linear setup process. Integration with AI would be helpful as modern attacks often utilize AI.
For how long have I used the solution?
I have been using Barracuda CloudGen Firewall for eight years. We are a partner of Barracuda.
What do I think about the stability of the solution?
When we use Barracuda, we have not experienced any attacks or security breaches.
How are customer service and support?
I am quite satisfied with Barracuda's technical support. However, the menu is not as user-friendly, though the overall security has been satisfactory, with no breaches.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I have worked with several firewalls before using Barracuda CloudGen Firewall.
How was the initial setup?
The initial setup can be a bit complex because it involves different menus and sections. It is not straightforward like others, which use everything in one flow.
What's my experience with pricing, setup cost, and licensing?
The license price of Barracuda CloudGen Firewall is lower than others, and maintenance or support is included.
Which other solutions did I evaluate?
Customers seeking other options often consider solutions like FortiGate due to its reputation in Gartner Quadrant.
What other advice do I have?
Customers seeking products based on Gartner Quadrant leadership might not prefer Barracuda, as it is not positioned as a leader.
I would rate Barracuda CloudGen Firewall at eight out of ten.
I recommend this firewall for small to medium businesses, however, larger enterprises might look for something with a higher brand reputation.
Ensures data security with advanced intrusion prevention and 24/7 monitoring
What is our primary use case?
Primarily, we cater to data center customers who locate their servers, applications, and data within one of our data centers. These customers use the firewall to secure their perimeter.
What is most valuable?
I find the intrusion prevention system to be valuable, along with the fact that it can now integrate with Barracuda's XDR. This integration helps secure our data and applications from attackers trying to gain access and detect malicious activity.
Additionally, the easy addition of XDR allows us to have 24/7 SOC monitoring. All of the information is located in the central management system, enabling customers to see performance and get reports. We can also access the system for policy updates, firmware updates, etc.
What needs improvement?
There could be improvements in licensing. Some licensing aspects are challenging; for example, if you're using an active-passive setup, you have to license both firewalls. Some competitors now offer a floating license between the two. They offer more streamlined license allocation.
For how long have I used the solution?
I have used the solution for one year.
What do I think about the stability of the solution?
I rate the stability as ten. We have very few issues with Barracuda Firewall, even in the case of zero-day vulnerabilities, which are fewer compared to competitors.
What do I think about the scalability of the solution?
The firewalls are very good and scalable. However, if you are moving into higher-end services, there may be some other products that are more viable.
When positioning into customers, some larger enterprise customers tend to move towards one of the top three: either Cisco, Fortinet, or Palo Alto. For SME and SMB partners, the scalability of the solution is really good, however, enterprise customers may start seeing additional features in other larger players that they might be looking for.
How are customer service and support?
I rate the customer service as ten out of ten. Barracuda's partner support is better than the majority, and it stands out as one of their strengths. It covers solution design and is available to assist with the configuration of devices, onboarding, and support, offering enhancement and optimization for ongoing services.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I'm aware of Meraki. With Meraki, if you have two firewalls, you only need one license. However, with Barracuda, you need to license both firewalls, which makes them more expensive.
How was the initial setup?
I rate the initial setup as ten out of ten.
It is straightforward to set up a CloudGen file, taking a couple of hours. Once we have the configuration agreed with the customer, the setup and onboarding are completed within a few hours.
We receive the box from Barracuda or from our stores, pre-stage it into our network for initial configuration and Soak testing to ensure functionality. The customer can install it at their location, or we do it on their behalf.
We run the firewall in simulation mode to observe traffic and ensure service transition is effective. After confirming functionality with the customer, we transition to a live service.
What other advice do I have?
I would strongly encourage considering the full stack solution offered by Barracuda, including their XDR overlay service and wider secure edge service. These integrate closely with the Barracuda CloudGen Firewall and offer a holistic security layer.
I rate the overall solution nine out of ten.
Barracuda CloudGen Firewall
What do you like best about the product?
I like the wide range of products to offer exactly the right sizing.
What do you dislike about the product?
Sometimes the slightly too high price for the respective model
What problems is the product solving and how is that benefiting you?
The Barracuda CloudGen Firewall provides a channel for normal internet traffic on one hand, as well as a channel for, for example, voice.
Industry leading SASE
What do you like best about the product?
Baracuda Cloud Native SASE is the future of the networks, which is taking us to the next level of our network infrastructure. It is most secure network which can protect us from threat landscape and Cybercriminals. It also boosted the perfomance and reduced cost of overall deployment, and most attaractive feature is Zero Trust model for secure access where ZTNA securing our data and resources. It is very easy to use with ease of implementation. Being an administrator i am a frequent user and the integration with other products is very easy. Customer support is very supportive and technically sound.
What do you dislike about the product?
I haven't found and dislike about the product.
What problems is the product solving and how is that benefiting you?
Lags in accessing the cloud infrastructure is replaced by Baracuda SASE.
Secured the netowork with ZTNA.
1 Dashboard for all activity.
Removed the traditional SD-WAN.
Secured the netowork with ZTNA.
1 Dashboard for all activity.
Removed the traditional SD-WAN.
Cloud SASE
What do you like best about the product?
This cloud solution is ease to use and ease to implement. This Cloud solution offers scalability and flexibility. This has advanced security features like threat intelligence, firewall capabilities to protect against a wide range of threats.it can enhance the overall performance and user experience for remote and branch office users. This provides centralized dashboard for managing policies. Customer support is very much impressive.API integration is very much easy with others product. Being an admin i am very much frequenc to use this.
What do you dislike about the product?
I do not have any dislike about this product.
What problems is the product solving and how is that benefiting you?
Barracuda Cloud-Native SASE simplifies IT management, enhances security, and supports business growth, making it a valuable solution for modern organizations navigating the complexities of cloud and remote work environments.
My experience from solution
What do you like best about the product?
In these we are glad to setup the zero trust to all our workloads on both on-prem & Cloud.
What do you dislike about the product?
I would request to work more on dashboard to make still more friendly.
What problems is the product solving and how is that benefiting you?
Managing all workloads in single roof
It is very secure cloud service.
What do you like best about the product?
Its security and user friendliness are main features
What do you dislike about the product?
I think the cost of SASE service is but more than all others
What problems is the product solving and how is that benefiting you?
It helps me to filter and control data
Amazing product
What do you like best about the product?
It is a amazing product and it has good capabilities with tightly integrated next-generation technologies
What do you dislike about the product?
Nothing all are good nothing to dislike it
What problems is the product solving and how is that benefiting you?
Helped me in tightly integrated next-generation technologies, including application profiling, intrusion prevention, advanced threat and malware protection, antispam, and full-fledged network access control.
A comprehensive set of next-generation firewall technologies to ensure real-time network protection against a broad range of network
What is our primary use case?
We use the Barracuda CloudGen Firewall to monitor all incoming emails to our corporate domain. Additionally, we use the device to manage and control outbound traffic from our internal email servers. One of the most beneficial features of this solution is its ability to effectively control traffic.
What is most valuable?
Since implementing the Barracuda CloudGen Firewall, we've seen significant benefits, particularly in stopping a lot of unnecessary or dangerous emails. One key feature we value is the ability to train the solution with emails categorized as threats, giving it a learning capacity.
What needs improvement?
However, the solution isn’t perfect. It sometimes lets through emails incorrectlycategorized as safe but malicious. I believe the tool could be improved by incorporating artificial intelligence to enhance its email analysis capabilities, though I’m unsure if this feature is currently available.
For how long have I used the solution?
I have experience with Barracuda CloudGen Firewall for ten years.
What do I think about the stability of the solution?
We haven’t had any stability issues; the device is very stable, even without redundancy.
What do I think about the scalability of the solution?
In terms of scalability, the on-premise solution isn't very flexible. If our corporation's email volume increases, we’d need to change the device as it's impossible to form a cluster by adding another unit. But in the cloud environment, there are no scalability issues.
How are customer service and support?
We’ve had some issues where support didn’t provide clear solutions or explanations.
How would you rate customer service and support?
Neutral
How was the initial setup?
Setting up the Barracuda CloudGen Firewall was easy. You must configure an IP and set up the domain and DNS servers.The deployment took about a month, and we configured it according to new rules. For example, we noticed it blocked certain needed emails, so we adjusted the settings. We also have the ability to configure both blocklists and allowlists, which adds more control but requires a bit more manual configuration.
What about the implementation team?
We only have one person responsible for maintaining the Barracuda CloudGen Firewall, and it’s easy to manage.
What was our ROI?
In terms of return on investment, it's good. We generate reports about the device's activity, including the emails it blocks, which prevents users from wasting time on commercial, unwanted, or spam emails.
What's my experience with pricing, setup cost, and licensing?
When the corporation purchases something, it follows a request-for-proposal process and the best price wins. So, I think Barracuda CloudGen Firewall is reasonably priced, though I’m not sure of the exact amount
What other advice do I have?
I’d rate the firewall a seven because it hasn’t been upgraded in recent years, and attacks keep evolving. We now need other consoles to complement it since it lacksdevelopment.
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