Good cloud base service in terms of security
What do you like best about the product?
It keeps our data super safe with its strong security. It's flexible and easy to use, thanks to the cloud-based design and user-friendly interface. We can trust it to protect our data, and it can grow with us as our needs increase. Plus, it works well with other Barracuda products. I really like it and recommend it! Customer support is also good in terms of FAR only, plus chatbot implemented on their web page aslo serve some of the issues.
What do you dislike about the product?
I felp sometime there mainteance or support team takes time, though they are quick with their responce but getting the solution form them on time is a issue
What problems is the product solving and how is that benefiting you?
Keeping the data safe!! Helping in terms of resolving the biggest issue
Provides a good interface and has efficient technical support services
What is most valuable?
The product has a good interface. The system's logic is quite organized and effective compared to the pricing. Additionally, it provides a lot of functionality adhering to the current trends.
What needs improvement?
While using Barracuda CloudGen Firewall, we encounter issues with VPN profiles for Windows. It could be improved.
For how long have I used the solution?
We have been using Barracuda CloudGen Firewall since 2016.
What do I think about the stability of the solution?
I rate the platform’s stability a nine out of ten.
What do I think about the scalability of the solution?
We have 300 Barracuda CloudGen Firewall users. I rate its scalability a nine out of ten.
How are customer service and support?
The platform’s technical support services are good. We refer to a published guide in case of errors.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I am familiar with FortiGate and Check Point. We prefer Barracuda CloudGen Firewall for a stable environment, new infrastructure, and reasonable implementation offers.
How was the initial setup?
We have been using the platform for a few years now. So, the initial setup process is simple for us.
What's my experience with pricing, setup cost, and licensing?
The platform is inexpensive compared to other vendors. I rate its pricing a five out of ten. We have purchased its support services for three years.
Which other solutions did I evaluate?
We are going to evaluate Barracuda and Cloud Genesys to get a better understanding of VPN issues.
What other advice do I have?
Barracuda CloudGen Firewall offers a separate license for VPN clients with some easy-to-use features. If you buy the module, you can use the entire features. The only issue is that it is not as popular as FortiGate.
I recommend it to others and rate it an eight out of ten.
Great software in security platform
What do you like best about the product?
Securing excellently and has many advanced features.
Logs are exported in a clear format, and that too looks very simple to understand
What do you dislike about the product?
Content filtration is not working properly and allowing many unwanted contents.
Even IP filtration is not good and couldn't save the changes on time and many glitches in it.
What problems is the product solving and how is that benefiting you?
We are in the situation of covid so many are working from home in local home internet and this is how we can get many issues security-wise. To overcome those problems, we need to implement a firewall even for home users. And we are currently using Barracuda products.
Recommendations to others considering the product:
As I said earlier, nowadays, even for home users, we need a firewall. So to avoid those security issues, we need to implement the best firewall which is cheaper and best. So i would like to suggest Barracude cloudgen firewall.
A good product to help hybrid cloud infrastructures manage secure access between Data Centers
What do you like best about the product?
Enabling secure access between Data centres when using hybrid cloud infrastructures with help of encryption
What do you dislike about the product?
Complex UI and still need better OEM support and help in India. Support takes longer times and product needs further improvements in few areas
What problems is the product solving and how is that benefiting you?
Helps in enabling secure tunnel access between multi clouds. Makes connectivity setup easier while deployment
Bottom Line - It works!
What do you like best about the product?
There is a tremendous amount of flexibility and options to tailor exactly what you need.
What do you dislike about the product?
It takes a while to get used to the tree structure. But with a robust system, comes some complexity.
What problems is the product solving and how is that benefiting you?
We have been able to tailor it to be more precise than our previous firewall. Although it is very precise, it still has a lot of flexibility.
We have enjoyed a reduction in labor from using this product
We use it for security.
How has it helped my organization?
We enjoy the reduction in terms of labor.
What is most valuable?
* The brand
* Agility
* Price per performance
What needs improvement?
The usability for the administrator's experience needs improvement. My system administrator has some questions about its overall connectivity and flexibility.
I would like to see UI improvements in the next release.
For how long have I used the solution?
Less than one year.
What do I think about the stability of the solution?
It is very stable, but I don't think we stress it to its capabilities.
What do I think about the scalability of the solution?
The scalability meets our needs. It should scale to our short term growth needs without a problem, as our environment is fairly small. We are a small to midsize business.
How is customer service and technical support?
The technical support is good.
How was the initial setup?
The AWS integration and configuration was easy to use and set up.
What's my experience with pricing, setup cost, and licensing?
Purchasing through AWS Marketplace was good. We did it because it was easy.
It would be nice if the pricing and licensing offered for less.
What other advice do I have?
I would recommend to check out this product.
Easy way to keep users mostly safe
What do you like best about the product?
It keeps our network users from picking up a lot of viruses and malware.before they get on their workstations which pretty much then requires that system must be wiped and restored.
What do you dislike about the product?
A lot of our vendor's sites we must download firmware and much of them are blocked because they are in southeast Asia. It would be nice if there was a quick way to temporarily white-list a site or domain.
What problems is the product solving and how is that benefiting you?
Computer viruses and malware
Best next gen firewall
What do you like best about the product?
I like the Application awareness of the firewall. Really allows you to monitor what is going on and what users are doing.
What do you dislike about the product?
It takes a little time to afjust to the configuration interface. Because the firewall has many options and features the interface is complexer then other (not next gen) firewalls
What problems is the product solving and how is that benefiting you?
We use it a lot for the antivirus and the atp (advanced threat protection). In time of cryptolockers, Securing internet access with ssl interception and antivirus and atp is really helpfull to protect Your users and computers
Recommendations to others considering the product:
Take Your time to get used and get familier with the interface.
Barracuda Firewall
What do you like best about the product?
Barracuda if very simple to use. Their customer service is great with helping you out on anything you have questions with.
What do you dislike about the product?
Sometimes the way you have to implement things can be a little confusing.
What problems is the product solving and how is that benefiting you?
We were using a linux firewall managed by someone else. This can now be managed in house.
Currently We are using it
What do you like best about the product?
User Friendly Web Application with all categories.
What do you dislike about the product?
Bit complex navigation for some items but ok to use.
What problems is the product solving and how is that benefiting you?
good in aspects of its work.