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Reviews from AWS customer

5 AWS reviews

External reviews

59 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    John C.

Rock solid hardware appliance that has protected us very well

  • February 23, 2024
  • Review provided by G2

What do you like best about the product?
Firewalls work well as an eco system so you can control multiple devices from a single control centre. It offers a single pane of glass interface. Spinning up a new firewall became quite easy. Customer support was very responsive. We have been using multiple CloudGen Firewalls for a while now and have found that they very easily adapted themselves to the change from a virtual CoVid world to our new Live/Hybrid event environment.
What do you dislike about the product?
The user GUI while very powerful is very clunky and not intuitive. Drastic changes in the workflow and operational mechanisms need to be done to make the learning curve much easier.
What problems is the product solving and how is that benefiting you?
we were able to manage failover scenarios from our multiple ISP solutions and customize them based on the source of the traffic.


    Insurance

Very satisfied

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
Available onpremise and Cloud environments with centrale management from Control center. It was 10 year one of the first with integration in Azure.
What do you dislike about the product?
In the way that we use the firewall we have not found a dislike.
What problems is the product solving and how is that benefiting you?
Centrale solution for the hybrid environment


    Computer Software

We have been working with the firewall for years

  • February 14, 2024
  • Review provided by G2

What do you like best about the product?
More than 8 years ago the task was to replace a shared infrastructure consisting of several firewalls and network accesses, some of which were simple devices without next-gen functions or modern ones such as ATP, botnet protection, etc. Since I had only just started the position, I was familiar with the entire structure and data streams completely unknown. Unfortunately, my predecessors didn't do a particularly good job in terms of documentation. The observation mode made it easy to analyze the current data stream and plan initial optimizations and detect weak points and security gaps. This made it possible to build in parallel and switch directly. Afterwards, all deficiencies could be eliminated in small steps. Despite the many firmware updates with some architectural changes over the many years, the basic operation has not changed and updates were possible without support except once (an old configured network was not removed correctly). Changing the hardware was extremely easy, just import a backup of the old one, wire everything up and off we went. Otherwise, daily operations are very quiet and give me a lot of freedom for other tasks.
What do you dislike about the product?
he configuration software is only available for Windows. Some firewalls offer Wireguard support, which is still missing here, as this is the only solution available, especially for smaller third-party companies that we connect with.
What problems is the product solving and how is that benefiting you?
Except for a second firewall (for UCM), it is the only authenticator, access point, network protection and router we have. The configuration is logical and easy after a short training period. This creates more time for other activities.


    reviewer2314308

A tool that allows its users to manage big environments with fewer resources

  • November 27, 2023
  • Review provided by PeerSpot

What is most valuable?

One of the big benefits of the product is that it allows you to manage big environments with fewer resources. The product offers very good management.

What needs improvement?

Barracuda CloudGen Firewall should work a little bit more with the logs so that, in our company, we can generate a little bit more reports and get a bit more statistics, which would be fine for us. The firewall's functionalities are okay, including network and security. The tool should improve its reporting and security areas, which are the only areas of concern related to the product.

For how long have I used the solution?

I have been using Barracuda CloudGen Firewall for twenty-two years. I use the solution's different model versions, including Barracuda CloudGen Firewall F12.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

How was the initial setup?

The product is easy to deploy, configure, and update.

Which other solutions did I evaluate?

I would prefer users to opt for Palo Alto in enterprise-sized environments, like energy companies, health companies, or financial organizations. Compared to Barracuda CloudGen Firewalls, Palo Alto offers its users a little bit more security. Palo Alto's threat prevention, sandboxing functionalities, and web filtering features are good. I don't know the other vendors so well that I could talk about them.

What other advice do I have?

Though there are some issues with Barracuda CloudGen Firewall, those working with it in our company are mostly satisfied with it.

I rate the overall tool an eight out of ten.


    Consulting

A Comprehensive Solution for Secure and Agile Networking

  • November 13, 2023
  • Review provided by G2

What do you like best about the product?
In the world of keeping things safe online, Barracuda Cloud-Native SASE is like a really bright idea. It helps companies protect their information in a super flexible and strong way. This system uses the internet to keep everything safe and connects different security tools to make sure devices can connect securely from anywhere. It's great because it's really strong at protecting and it's easy to handle. For businesses trying to figure out the online world, this could be a game-changer.
What do you dislike about the product?
It was a frustrating experience sometimes because of its constant connectivity issues and confusing settings. Also, for some It's overpriced for the limited features it offers.
What problems is the product solving and how is that benefiting you?
It is solving the problem of securing and connecting users, applications, and devices in the cloud era by providing a unified platform that delivers Firewall-as-a-Service, Secure SD-WAN, Zero Trust Network Access, and web security capabilities, which is benefiting me by providing me with a more secure and efficient way to access my applications and data from anywhere.


    reviewer2302062

A stable product that provides excellent encryption, security, and technical support

  • November 08, 2023
  • Review provided by PeerSpot

What is our primary use case?

The solution has a couple of use cases in VPN. We have branches connecting to the head office. We have users connecting to VPNs. We also use SSL VPN.

What is most valuable?

The encryption and the security standards are valuable.

What needs improvement?

We need high availability and load balancing. The product does not enable load balancing. We are looking for alternate solutions. We have multiple VPN channels with clients and sites. We need to ensure that the traffic is optimized so that the full bandwidth of the existing network is utilized. If the link goes down, the traffic must be routed without any downtime in the connection.

For how long have I used the solution?

I have been using the solution for the past six years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine out of ten. We haven't faced any issues with the stability.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight out of ten. The features are a bit limited compared to other vendors. Scaling with limited options doesn’t make sense. Around 80 people are using the solution.

How are customer service and support?

We have contacted support for configuration or troubleshooting. We involve support in areas where the product lacks features. The support is quite good. I rate the support a nine and a half out of ten.

How would you rate customer service and support?

Positive

What was our ROI?

I have seen a return on investment from the solution. We will be using the device refresh feature next year. The devices will be upgraded free of charge.

What's my experience with pricing, setup cost, and licensing?

The product is a bit cheaper than some solutions. It depends on the type of load.

What other advice do I have?

We are partners of the product. The solution must include as many features as possible. Each environment has different use cases. The features provided by the tool must be flexible enough to address our use cases and requirements. Overall, I rate the tool an eight out of ten.


    Consulting

Good cloud base service in terms of security

  • November 08, 2023
  • Review provided by G2

What do you like best about the product?
It keeps our data super safe with its strong security. It's flexible and easy to use, thanks to the cloud-based design and user-friendly interface. We can trust it to protect our data, and it can grow with us as our needs increase. Plus, it works well with other Barracuda products. I really like it and recommend it! Customer support is also good in terms of FAR only, plus chatbot implemented on their web page aslo serve some of the issues.
What do you dislike about the product?
I felp sometime there mainteance or support team takes time, though they are quick with their responce but getting the solution form them on time is a issue
What problems is the product solving and how is that benefiting you?
Keeping the data safe!! Helping in terms of resolving the biggest issue


    Mariusz Banasiak

Provides a good interface and has efficient technical support services

  • July 27, 2023
  • Review provided by PeerSpot

What is most valuable?

The product has a good interface. The system's logic is quite organized and effective compared to the pricing. Additionally, it provides a lot of functionality adhering to the current trends.

What needs improvement?

While using Barracuda CloudGen Firewall, we encounter issues with VPN profiles for Windows. It could be improved.

For how long have I used the solution?

We have been using Barracuda CloudGen Firewall since 2016.

What do I think about the stability of the solution?

I rate the platform’s stability a nine out of ten.

What do I think about the scalability of the solution?

We have 300 Barracuda CloudGen Firewall users. I rate its scalability a nine out of ten.

How are customer service and support?

The platform’s technical support services are good. We refer to a published guide in case of errors.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I am familiar with FortiGate and Check Point. We prefer Barracuda CloudGen Firewall for a stable environment, new infrastructure, and reasonable implementation offers.

How was the initial setup?

We have been using the platform for a few years now. So, the initial setup process is simple for us.

What's my experience with pricing, setup cost, and licensing?

The platform is inexpensive compared to other vendors. I rate its pricing a five out of ten. We have purchased its support services for three years.

Which other solutions did I evaluate?

We are going to evaluate Barracuda and Cloud Genesys to get a better understanding of VPN issues.

What other advice do I have?

Barracuda CloudGen Firewall offers a separate license for VPN clients with some easy-to-use features. If you buy the module, you can use the entire features. The only issue is that it is not as popular as FortiGate.

I recommend it to others and rate it an eight out of ten.


    Srinath P.

Great software in security platform

  • August 16, 2021
  • Review provided by G2

What do you like best about the product?
Securing excellently and has many advanced features.
Logs are exported in a clear format, and that too looks very simple to understand
What do you dislike about the product?
Content filtration is not working properly and allowing many unwanted contents.
Even IP filtration is not good and couldn't save the changes on time and many glitches in it.
What problems is the product solving and how is that benefiting you?
We are in the situation of covid so many are working from home in local home internet and this is how we can get many issues security-wise. To overcome those problems, we need to implement a firewall even for home users. And we are currently using Barracuda products.
Recommendations to others considering the product:
As I said earlier, nowadays, even for home users, we need a firewall. So to avoid those security issues, we need to implement the best firewall which is cheaper and best. So i would like to suggest Barracude cloudgen firewall.


    Harish K.

A good product to help hybrid cloud infrastructures manage secure access between Data Centers

  • May 10, 2021
  • Review provided by G2

What do you like best about the product?
Enabling secure access between Data centres when using hybrid cloud infrastructures with help of encryption
What do you dislike about the product?
Complex UI and still need better OEM support and help in India. Support takes longer times and product needs further improvements in few areas
What problems is the product solving and how is that benefiting you?
Helps in enabling secure tunnel access between multi clouds. Makes connectivity setup easier while deployment