My company deals with eight clients who use Sophos UTM. My company's clients mainly use Sophos UTM for protection against threats and for other purposes like content filtering, web filtering, and VPNs.
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With great functionalities like content filtering and web filtering, the tool needs to improve its scalability
What is our primary use case?
What is most valuable?
The most valuable features of the solution are application filtering and web filtering.
What needs improvement?
Sophos UTM needs to streamline the VPN configuration. It also needs to fix the concerns related to the solution's Port Address Translation (PAT) rule.
In the future, I want Sophos UTM to provide users with sandboxing features.
The scalability of the product is an area with certain shortcomings where improvements are required. Sophos should give some flexibility to users, especially when you run low on things like memory and storage.
The support team's turnaround time is an area of concern where improvements are required.
For how long have I used the solution?
I have been using Sophos UTM since 2018. My company has a partnership with Sophos UTM.
What do I think about the stability of the solution?
It is a stable solution. Stability-wise, I rate the solution an eight out of ten.
What do I think about the scalability of the solution?
Scalability-wise, I rate the solution a five out of ten.
With Sophos UTM, I have noticed that you cannot upgrade the physical devices, meaning you cannot change the memory or the hardware. If you want an upgrade, then you have to go to select the next model or a bigger model offered by Sophos.
One of my company's clients uses the tool in an environment consisting of 20 people, while another client uses the tool in an environment consisting of 20,000 people.
How are customer service and support?
Whenever my company contacts the support team of Sophos, we get really good support.
I rate the technical support a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have experience with Fortinet FortiGate, Check Point, and Cisco ASA. My company uses different products depending on the preferences of our customers.
How was the initial setup?
The product's initial setup phase was relatively easy. I rate the product's initial setup phase a six out of ten.
The solution is deployed on an on-premises model.
The solution can be deployed in three days, depending on the size of an organization. If it's a small company, you can finish the deployment process in a day, but if it's a big company with a lot of requirements, it could even take a week to do the full deployment. The product's initial deployment takes a few hours, but the customization to be carried out to suit an organization's structure takes time, and it depends on how big the company is and what customizations the customer wants in terms of modules.
What's my experience with pricing, setup cost, and licensing?
Sophos UTM is a reasonably priced product.
I rate the product's price a five on a scale of one to ten, where one is cheap, and ten is expensive.
What other advice do I have?
Sophos UTM is a good tool, especially for SMBs. Sophos UTM has a lot of features that enterprise-sized businesses ask for, but they don't really work very well. For SMBs, the product's features are very good. The setup phase of Sophos UTM can be carried out quickly. In Sophos UTM, it is easy to troubleshoot.
I rate the overall tool a seven out of ten.
Solid Firewall/UTM Plattform
What do you like best about the product?
- Ease of use
- Easy to troubleshoot
- Great logging
- Fast and responsive
- No need for CLI/Console access
- Easy to troubleshoot
- Great logging
- Fast and responsive
- No need for CLI/Console access
What do you dislike about the product?
- Discontinued / End of life
- No more functional updates
- No more functional updates
What problems is the product solving and how is that benefiting you?
Protect businesses from internal and external threats, very fast to implement and works as a hardware appliance as well as on many hypervisors.
Sophos review
What do you like best about the product?
It did protect our systems as needed. Worked fairly well with our systems overall.
What do you dislike about the product?
Was very resource intensive and put a strain on our systems.
What problems is the product solving and how is that benefiting you?
Protected our systems from outside threats.
Easy to administer Firewall for small AND big business
What do you like best about the product?
Fairly easy to administer
Many features
Stable and reliable product
A lot of community support possibilities
Many features
Stable and reliable product
A lot of community support possibilities
What do you dislike about the product?
Unfotunately it is End of Sale with a not yet stable and reliable successor
CLI complicated
CLI complicated
What problems is the product solving and how is that benefiting you?
We use the Sophos UTM as an edge firewall and a internal firewall for seperating VLANs. Also SPam-Checking and Webproxy.
Offers considerable protection and employs a very well-structured pricing scheme
What is our primary use case?
Sophos UTM offers considerable protection and employs a very well-structured pricing scheme.
It's a good choice for businesses that need a basic security solution with a good price-performance ratio. However, it's not a good choice for businesses that need a complex security solution. That's why I'm also considering Fortinet, which can provide a more comprehensive security solution.
What is most valuable?
I like the simplicity of Sophos UTM and the web filtering features.
What needs improvement?
The application control is really bad. It needs a lot of enhancements. The traffic shaping and bandwidth control, and application control need a lot of work.
In future releases, Sophos can enhance its quality of service.
For how long have I used the solution?
I have been using this solution for 11 years.
What do I think about the stability of the solution?
There are two aspects to consider: software stability and hardware stability. The software is a bit stable, but the hardware needs a lot of improvement. So the software can be rated nine out of ten, but the hardware is only seven out of ten.
What do I think about the scalability of the solution?
The software solution is not very scalable. So, it can be improved.
We have about 50 customers right now using this solution.
How was the initial setup?
The initial setup is easy. It took half an hour to deploy.
What about the implementation team?
It is a complex security solution for firewalls. So there are a lot of implementation concerns. It's not like a wireless solution or something like that. So there's no direct answer for this one, especially for security solutions.
For the deployment, maintenance, and management, you need two security engineers. You need security engineers, not just regular engineers.
What was our ROI?
The ROI is extremely high.
What's my experience with pricing, setup cost, and licensing?
The cost of the license depends on the size of the firewall appliance. There is a huge variety of pricing models.
Sophos UTM has very reasonable pricing.
What other advice do I have?
Overall, I would rate the solution an eight out of ten.
It's a good firewall solution for small and medium businesses, but it's not the best choice for businesses with complex security requirements.
I would recommend that businesses carefully consider their requirements before choosing Sophos UTM. If you need advanced application control, you should look for a different firewall solution.
Sophos UTM Deliver You A Reliable And Effecting Network Security Solution
What do you like best about the product?
- Integrated Security Feature With Multiple Functionality Into A Single Platform
- Sophos UTM Has An Intuitive And User Friendlys Interface That Simplified The Configuration And Management Of Security Policies
- ATP Feature Also Utilize Advanced Threats Preventions Mechanisms To Identify And Block Threats, Malware And Zero Attack
- Sophos UTM Has An Intuitive And User Friendlys Interface That Simplified The Configuration And Management Of Security Policies
- ATP Feature Also Utilize Advanced Threats Preventions Mechanisms To Identify And Block Threats, Malware And Zero Attack
What do you dislike about the product?
- TAC Support Services Need To Improve On The Response Time
- Sophos UTM Need Regularly Releases Update And Patches On UTM OS To Address Vulnerabilities And Functionality
- Sophos UTM Need Regularly Releases Update And Patches On UTM OS To Address Vulnerabilities And Functionality
What problems is the product solving and how is that benefiting you?
- Consolidated Security Function ( Web Filter, Anti Virus, IPS ) Into One Single Device, This Make Administrators More Easier To Perform Configuration
- Reporting And Monitoring Provides Comprehensive Capabilities Allowing Organisation To Gain Visibility In To Network Activty
- Reporting And Monitoring Provides Comprehensive Capabilities Allowing Organisation To Gain Visibility In To Network Activty
Sophos is a great entry-level into computer security
What do you like best about the product?
I liked the options that were provided, they have an array of products that cover the endpoints or servers even firewalls
What do you dislike about the product?
It wasn't super simple to maneuver or get started.
What problems is the product solving and how is that benefiting you?
When I had it, it allowed me to secure the endpoint for my clients who were recently starting a new LLC but need peace of mind that it would work.
Easy to use but isn't scalable and reliable
What is most valuable?
It's easy to use.
What needs improvement?
I didn't like it much. It suits only small businesses. It isn't scalable and reliable. There is a very critical issue with the power supply.
For how long have I used the solution?
I've been using this solution for four years.
What do I think about the stability of the solution?
Its stability is very bad. It needs to be improved. The power supply issue that I faced is a very critical one.
What do I think about the scalability of the solution?
I feel that the hardware itself needs to be improved. We have about 50 users.
How are customer service and support?
Their support is very bad. They don't respond at all.
How was the initial setup?
It's easy to set up. One day is enough for its full implementation.
What about the implementation team?
We implemented it in-house. We had two administrators for its implementation.
What's my experience with pricing, setup cost, and licensing?
It's expensive. It has a yearly license.
What other advice do I have?
I'd not recommend this solution. I'd rate it a four out of ten.
Transparent solution that is easy to use
What is our primary use case?
It is used to protect the servers. It is a very transparent solution.
What is most valuable?
Sophos integrates seamlessly and we don't even feel it is running in the background.
What needs improvement?
I found just one instance of a virus on somebody's email, and Sophos cut it off immediately. Then the admin said, "Oh, this is a virus. That's a new one." They found out that I hadn't updated some virus information.
The virus updates will always depend on new viruses that are discovered. Maybe they can send a notification or a reminder for update time.
For how long have I used the solution?
We have been using Sophos UTM for two years.
What do I think about the stability of the solution?
It is absolutely stable.
What do I think about the scalability of the solution?
We have over 200 users in my company. We are planning on increasing the usage. We never faced any issue with scalability.
How are customer service and support?
We have local support and go through our company's tech support.
How was the initial setup?
The initial setup is straightforward. It was implemented within five minutes.
What about the implementation team?
The central admin team deployed the solution. There were around three to four members of the team.
What other advice do I have?
It is easy to install and transparent solution. I would recommend using the solution. I would rate it a ten out of ten.
"Sophos UTM - Extraordinary For Growing Frameworks And The executives"
What do you like best about the product?
"We involved Sophos UTM as the foundation of our organization border support and each time we carried out another site we added one of these into the administration devices - it was perfect to have the option to halfway deal with these from one control center and carry out updates and arrangements across the globe. We involved a couple in HA mode to give flop over as far as unwavering quality and the help from Sophos was fabulous."
What do you dislike about the product?
Likely not exactly as component rich and performant as the Cisco/Fortinet contributions
What problems is the product solving and how is that benefiting you?
Not at all like different firewalls, it chops down superfluous program which implies it speeds up and execution of the framework. Eliminates malware and spyware on consistent premise. rate Effectiveness is very high in eliminating infections
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