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Sophos UTM 9 (Auto Scaling PAYG)

Sophos | 9.701

Linux/Unix, Other 9.701 - 64-bit Amazon Machine Image (AMI)

Reviews from AWS Marketplace

13 AWS reviews

External reviews

70 reviews
from G2

External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    Darren W.

It meets our compliance needs for antivirus, but the printed provisioning needs improvement.

  • December 25, 2018
  • Review verified by AWS Marketplace

We use it for antivirus.
How has it helped my organization?
It meets our compliance needs in an elastic computer environment.
What is most valuable?
It meets our compliance needs for antivirus.
What needs improvement?
The printed provisioning is the primary thing that needs improvement.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is a little too CPU resource intensive, so we would like to see improvements there.
What do I think about the scalability of the solution?
We are running about a couple hundred EC2 instances. Overall, the AWS Marketplace product should be a better fit, but it is a little pricier.
How is customer service and technical support?
When we need technical support, we just engage the vendor, then figure out what our requirements are from there.
How was the initial setup?
The integration and configuration of this product on our AWS environment is a little clunky right now.
The product is a standalone in terms of integration.
What other advice do I have?
Going forward, we need to look at the provisioning pieces and the resource utilization.


    John X.

It provides a solid firewall, but they could improve on the support

  • December 05, 2018
  • Review verified by AWS Marketplace

We are using as a firewall product.
How has it helped my organization?
It helped to connect our satellite offices to the main Amazon infrastructure in a circular way.
What is most valuable?
It provides a solid firewall.
What needs improvement?
We had some problems with the configuration. They had provided a CloudFormation template, and we had to go several rounds to make it work.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's pretty stable. For our usage, it has been pretty good.
What do I think about the scalability of the solution?
We are a small company with a small infrastructure. For our infrastructure, it is perfectly solid. I don't have experience using it on a larger scale.
How is customer service and technical support?
They could definitely improve on the support, especially in other countries. Right now, it is just average. For example, we have a team in India. When they face issues, they have to go to Australia or talk to somebody in the US to receive support. They should be more responsive and have more local offices.
What about the implementation team?
AWS has been pretty good. It is well integrated and pretty user-friendly. Initially, we experienced issues with the configuration because Sophos provided us a CloudFormation template, which caused us some back and forth. By now, the process may have improved.
What's my experience with pricing, setup cost, and licensing?
Purchasing it through the AWS Marketplace went smoothly. We did not have any issues and the pricing was decent.
We decided to purchase through the AWS Marketplace because of the integration with the AWS infrastructure, firing it up and configuring it was very seamless.
Which other solutions did I evaluate?
We originally considered Barracuda and another solution.
We chose Sophos because we thought that it provided superior service. Also, they have a long history in the market, and I received a recommendation from one of my consultants.
What other advice do I have?
I would recommend to take a look a product, as it is a good product apart from the improvements that I mentioned. We are very happy with the product so far.
It is used as a standalone. We don't integrate it with other systems.


    Computer & Network Security

My experience

  • August 13, 2018
  • Review provided by G2

What do you like best?
I think that the best quality is the support
What do you dislike?
In my opinion, it is a bit too much expensive
What problems are you solving with the product? What benefits have you realized?
Virus scanning. Good protection.


    Education Management

Antivirus

  • July 19, 2018
  • Review provided by G2

What do you like best?
Se actualiza constantemente la base de virus
What do you dislike?
Tienes que ejecutarlo para su uso, no inicia de forma automática
What problems are you solving with the product? What benefits have you realized?
Para colegios. Tiene buena base de datos d virus
Recommendations to others considering the product:
Buen producto


    Simon C.

Sophos UTM is like a relics of the past that needs to be conducted in the present

  • January 05, 2018
  • Review verified by G2

What do you like best?
Our Sophos UTM still does what it supposed to do, it protect correctly our business network against attacks from the internet.
What do you dislike?
Well, unfortunately I have more thing that I dislike that things that I like about my Sophos UTM. We first dislike that the setup and operation of the UTM is a real P.I.T.A. The management interface is also like a relics from the past and we found that there's many settings in different menus that interact all together or that are conflict together. For example some settings from the "Application Controls" feature are become in conflict with "Network Protection" (basic firewall) settings. Yes of course after a while you figure out how conflicts happen, but in other products that are more modern, the manufacturer will have a better consistency between settings menus. When we first put the brand new UTM in place, we had some bad times figuring out why things are not working properly. We also deplore the lack of several modern feature who are still unsupported by Sophos UTM even in 2017 like IKEv2 ipsec... once again, it's like of Sophos UTM have several years of backlog in R&D over other manufacturers.
What problems are you solving with the product? What benefits have you realized?
Well, we surely improved overall security a lot and we also gained a lot more granularity over the restriction we wanted to put in place for inside and outside the company.
Recommendations to others considering the product:
Sophos is supposed to release a completely new generation of appliances in 2018, so after trying it out we will see if Sophos is still in the right direction or if we will choose another appliance manufacturer.


    Electrical/Electronic Manufacturing

Leader in firewall

  • August 01, 2016
  • Review verified by G2

What do you like best?
The visibility that this software platform provides is top of line. Data are displayed in real time without any delays and that is great.
What do you dislike?
The wireless protection aspect of the software needs improvement as I have seen people can penetrate that part.
What problems are you solving with the product? What benefits have you realized?
We used it as a rial for our firewall in the beginning and then moved on to another platform because that platformm was cheaper however this platform was better but a little pricey.
Recommendations to others considering the product:
If you can afford it, then please use this software. over any other software.


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