Sophos Cloud UTM 9 (Auto Scaling PAYG)
Sophos | 9.718Linux/Unix, Other 9.717 - 64-bit Amazon Machine Image (AMI)
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It meets our compliance needs for antivirus, but the printed provisioning needs improvement.
We use it for antivirus.
How has it helped my organization?
It meets our compliance needs in an elastic computer environment.
What is most valuable?
It meets our compliance needs for antivirus.
What needs improvement?
The printed provisioning is the primary thing that needs improvement.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It is a little too CPU resource intensive, so we would like to see improvements there.
What do I think about the scalability of the solution?
We are running about a couple hundred EC2 instances. Overall, the AWS Marketplace product should be a better fit, but it is a little pricier.
How is customer service and technical support?
When we need technical support, we just engage the vendor, then figure out what our requirements are from there.
How was the initial setup?
The integration and configuration of this product on our AWS environment is a little clunky right now.
The product is a standalone in terms of integration.
What other advice do I have?
Going forward, we need to look at the provisioning pieces and the resource utilization.
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It provides a solid firewall, but they could improve on the support
We are using as a firewall product.
How has it helped my organization?
It helped to connect our satellite offices to the main Amazon infrastructure in a circular way.
What is most valuable?
It provides a solid firewall.
What needs improvement?
We had some problems with the configuration. They had provided a CloudFormation template, and we had to go several rounds to make it work.
For how long have I used the solution?
One to three years.
What do I think about the stability of the solution?
It's pretty stable. For our usage, it has been pretty good.
What do I think about the scalability of the solution?
We are a small company with a small infrastructure. For our infrastructure, it is perfectly solid. I don't have experience using it on a larger scale.
How is customer service and technical support?
They could definitely improve on the support, especially in other countries. Right now, it is just average. For example, we have a team in India. When they face issues, they have to go to Australia or talk to somebody in the US to receive support. They should be more responsive and have more local offices.
What about the implementation team?
AWS has been pretty good. It is well integrated and pretty user-friendly. Initially, we experienced issues with the configuration because Sophos provided us a CloudFormation template, which caused us some back and forth. By now, the process may have improved.
What's my experience with pricing, setup cost, and licensing?
Purchasing it through the AWS Marketplace went smoothly. We did not have any issues and the pricing was decent.
We decided to purchase through the AWS Marketplace because of the integration with the AWS infrastructure, firing it up and configuring it was very seamless.
Which other solutions did I evaluate?
We originally considered Barracuda and another solution.
We chose Sophos because we thought that it provided superior service. Also, they have a long history in the market, and I received a recommendation from one of my consultants.
What other advice do I have?
I would recommend to take a look a product, as it is a good product apart from the improvements that I mentioned. We are very happy with the product so far.
It is used as a standalone. We don't integrate it with other systems.
My experience
What do you like best about the product?
I think that the best quality is the support
What do you dislike about the product?
In my opinion, it is a bit too much expensive
What problems is the product solving and how is that benefiting you?
Virus scanning. Good protection.
Antivirus
What do you like best about the product?
Se actualiza constantemente la base de virus
What do you dislike about the product?
Tienes que ejecutarlo para su uso, no inicia de forma automática
What problems is the product solving and how is that benefiting you?
Para colegios. Tiene buena base de datos d virus
Recommendations to others considering the product:
Buen producto
Sophos UTM is a strong and reliable network protection device
What do you like best about the product?
Honnestly Sophos UTM offers a super strong level of protection all around the network and it's a super reliable and low-maintenance devie. We work with Sophos product for about 10 years now and we are always very impressed on how reliable they are, but also very effective to protect our medium sized business. We also use several other products from Sophos, such as Endpoint and Server advanced protection and they are integrate with the UTM. The Sophos "eco system" is as user-friendly as Apple products, but at an entreprise level. I must also mention that while business security devices and application are NOT cheap, Sophos offers some VERY competitive price point and if you combine several products/services, they are always avaible to offer a kind of "group deal".
What do you dislike about the product?
It's sometime a bit hard to get technical support from Sophos. They are a very great company, but sometime when I have some very in-depth questions, I feel like it's hard to get clear answers. But otherwise nothing to complaint about Sophos!
What problems is the product solving and how is that benefiting you?
Well, this answer is very easy to answer! Sophos UTM provides the required and even more level of protection any size business absolutely need. It's not even optional to get this type of device in any business, it's mandatory.
Recommendations to others considering the product:
Sophos is supposed to release a completely new generation of appliances in 2018, so after trying it out we will see if Sophos is still in the right direction or if we will choose another appliance manufacturer.
Leader in firewall
What do you like best about the product?
The visibility that this software platform provides is top of line. Data are displayed in real time without any delays and that is great.
What do you dislike about the product?
The wireless protection aspect of the software needs improvement as I have seen people can penetrate that part.
What problems is the product solving and how is that benefiting you?
We used it as a rial for our firewall in the beginning and then moved on to another platform because that platformm was cheaper however this platform was better but a little pricey.
Recommendations to others considering the product:
If you can afford it, then please use this software. over any other software.
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