We are still working with Sophos UTM, so I can confirm that we have not switched to something else.

I have been working with Sophos UTM since 2018.

The most valuable features in Sophos UTM are Mail Protection, Web Server, advanced endpoint, and the servers. Our systems are silent, secure, and we don't have many problems with security policy enforcement.

In terms of setting rules to guard the organization, especially on the network, we can set those rules, and through Sophos Central, we are able to see the equipment that has been registered and all the reports on the performance of each piece of equipment. For the endpoint equipment, there are close to 300 people using Sophos UTM in my company.

We have five administrators and around 10 servers, so we have advanced server protection that we are using.

We find the most valuable features in Sophos UTM to be Mail Protection, Web Server, advanced endpoint, and the servers. It helps us quite a lot, especially because since we use Sophos UTM, malware intrusions are not rampant.

It has helped us to set rules to guard our organization against any intrusion from outside. Our systems are silent, secure, and we don't have many problems with security policy enforcement. In terms of setting rules to guard the organization, especially on the network, we can set those rules, and through Sophos Central, we are able to see the equipment that has been registered and all the reports on the performance of each piece of equipment.

I would prefer to see additional features in the next release of Sophos UTM because cyber crime increases every day, so we also need to improve our game to prevent any chances for intrusion.

I cannot be specific regarding the features I would prefer to see in the future in Sophos UTM. In everyday life, there is room for improvement; it is the biggest room, so there is always a need to improve. Through the technical team, they can look at the loopholes and then be able to seal all the vulnerabilities that would bring problems.

I have been working in this field for 18 years.

So far, I have not had any problems with the scaling of Sophos UTM.

We have not experienced any problems with the technical support because we are getting support from both the partner and Sophos directly.

I would rate the technical support by Sophos a 10.

Before we used Sophos UTM, we were using Kaspersky.

I took part in the implementation of Sophos UTM.

The implementation was straightforward, with no difficulties during the process.

It took approximately two hours to complete in my case.

Four people were needed for the implementation.

I completed the implementation with the help of a Sophos partner.

The company that helped us is called Cloud Logic.

The pricing would be more economical if sold directly to the user compared to going through a partner, as they need to take their percentage.

We evaluated other options before choosing Sophos UTM. We tried Sophos UTM and found it to be more helpful than what we were using initially, which was Kaspersky.

For an organization similar to ours, we recommend working directly with Sophos instead of going through a partner. Additionally, having regular webinars would be beneficial so that people can be trained and given insights.

On a scale of 1-10, I rate Sophos UTM a 10.

Most of my customers have more than one or two sites which are connected with the IPsec tunnel. For some people, they need VPN to enter the particular main HO site and access all other remote site subnets, such as when there is a file server hosted on another site. This was a simple use case: from one site, they will enter from SSL VPN to one site and access all their remote sites using this VPN policy only. We don't need to require the VPN for all particular single sites; we create only one single VPN, and from that single console, they can access all these sites as well.

Currently I am working at AVH, which is a system integrator that provides solutions such as security and UTM solutions to clients. My task is the complete installation and implementation of these firewalls and, apart from that, post-support calls. If clients are facing any issues, they reach out to our company, and the company assigns me to their tech solutions.

For the initial setup, we create an SSL VPN portal for this customer's public IP, and we make some local subnet so that the user will get some local subnet IP after connecting with Sophos UTM. After that, we allow the security policy, which determines which resources they can access after connecting with Sophos UTM. They access Sophos UTM VPN using the public IP, and then when they enter the site, they can access the limited resources we have allowed in the policies.

The most useful features I have worked with in Sophos UTM mostly involve the DNATing process and their web filters. Many customers require these web filters to be aligned, such as when they need to access resources over the VPN or over the DNATing process.

Application control reduces their bandwidth consumption. When users consume large amounts of bandwidth, this application filter can limit their usage, ensuring they won't face bandwidth failures. Users are limited to a particular bandwidth for a specific application only.

When connecting to Sophos UTM VPN, certain applications can be restricted from being accessible using this VPN policy. It is more secure with more granular security, allowing the user to only access specific, allowed applications.

I can very easily manage my Sophos UTM VPN users and get all the logs, details, and traffic monitoring over my single dashboard console.

For the challenges I've faced, zero trust is one area where I haven't worked much or have sufficient experience.

I have around 2.5 years of experience in this particular domain.

I currently don't have experience with deployment issues.

I have connected with the Sophos UTM technical team one or two times.

It is user-friendly and straightforward, so there are no certain challenges to configuring this VPN with Sophos UTM.

Compared to other OEMs and other vendors' firewalls, Sophos UTM is very user-friendly. It has a user-friendly dashboard so that anyone, even a new beginner, can easily learn where the options are and how to configure UTM profiles. Different industries such as hospitality and manufacturing can have customized UTM profiles. The UTM is a granular and easy step, and non-standard categories can be manually added.

Regarding pricing, it's affordable for the features that Sophos UTM provides; there is no higher price, it is affordable.

When deploying on-premises, all customers have suggested this deployment type. Occasionally, there are certain failures; however, it's mostly user-friendly and reliable, with no major challenges in configuration. I definitely suggest checking it out.

On a scale from one to ten, I rate Sophos UTM a nine.

The primary use case for the solution is as a perimeter protection firewall, which includes functionalities such as VPN, web control, and traffic inspection. It is used in various customer environments, providing comprehensive security management and network protection.

The platform's most valuable features include the integrated multifactor authentication (OTP) for VPNs, which enhances security, and the flexible and intuitive firewall policy settings that simplify management.

Enhancing the user interface to achieve the same level of flexibility as the older UTM interface could improve the product. The current XG interface needs to be more consistent during configuration.

I have been using Sophos UTM for 15 years.

The solution is stable. I rate it a ten for stability.

The solution is highly scalable, especially with VM offerings, though it can be pricey. I rate scalability as eight or nine.

The customer service and support for Sophos UTM have been exceptional. The developer community is also valuable, offering substantial support and insights.

I previously used solutions like FireGuard and WatchGuard but switched to Sophos for its comprehensive features and superior user interface.

The initial setup for basic functions is very straightforward and can be completed in less than an hour. However, advanced configurations can become challenging.

Our in-house team manages the deployment. We seek help from third-party MSPs with expertise in complex configurations.

The product pricing and licensing are higher, but they offer good value for the features and stability provided.

I evaluated other options including Fortinet FortiGate, but found Sophos to be more suited to our needs at the time due to its ease of use and robust feature set.

The platform requires regular monitoring. Overall, I rate it a ten.

We use Sophos UTM for our organization's network security.

The most valuable feature of Sophos UTM is the endpoint protection feature.

The technical support team’s response time could be improved.

I have been using Sophos UTM since 2018.

I rate the solution ten out of ten for stability.

We use the solution daily in our organization.

I rate the solution ten out of ten for scalability.

I previously used Kaspersky. I switched to Sophos UTM because of the features that it is offering.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution’s initial setup ten out of ten.

The solution's deployment took a week for the first time because our organization is big and has over 300 endpoint equipment. It takes a few hours to do the renewals now. We deployed Sophos UTM from the Active Directory. Three people were involved when we deployed the solution for the first time.

You cannot really say that the solution is expensive, given the protection it gives.

Sophos UTM has improved our network's threat detection and response. It has been good so far because we don't have many attacks. We use the solution's web filtering feature for our organization's security. We use the firewall to protect our endpoint equipment and protect against any infiltration in our network. We also use the solution’s VPN feature.

Around one or two people are required for the solution’s maintenance. I would recommend the solution to other users because it has helped us. The solution's installation and deployment are seamless, and its protection is secure.

Overall, I rate the solution ten out of ten.

It is used to protect the servers. It is a very transparent solution.

Sophos integrates seamlessly and we don't even feel it is running in the background.

I found just one instance of a virus on somebody's email, and Sophos cut it off immediately. Then the admin said, "Oh, this is a virus. That's a new one." They found out that I hadn't updated some virus information.

The virus updates will always depend on new viruses that are discovered. Maybe they can send a notification or a reminder for update time.

We have been using Sophos UTM for two years.

It is absolutely stable.

We have over 200 users in my company. We are planning on increasing the usage. We never faced any issue with scalability.

We have local support and go through our company's tech support.

The initial setup is straightforward. It was implemented within five minutes.

The central admin team deployed the solution. There were around three to four members of the team.

It is easy to install and transparent solution. I would recommend using the solution. I would rate it a ten out of ten.