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Reviews from AWS customer

9 AWS reviews

External reviews

145 reviews
from and

External reviews are not included in the AWS star rating for the product.


    reviewer2211648

Secures our infrastructure from end to end

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We have some in our DMZ. We have some located in several locations throughout our state. Then we have our local Egress and VPN firewalls that we use.

What is most valuable?

The VPN is our most widely used feature for Cisco Secure Firewall. Since we were forced into a hybrid working situation by COVID a few years back, VPN is the widely used feature because everybody is working remotely for our agency. So it came in very handy.

What needs improvement?

Cisco Secure Firewall’s customer support could be improved.

For how long have I used the solution?

I have been using Cisco Secure Firewall for 20 years.

What do I think about the stability of the solution?

Cisco Secure Firewall is a very stable solution.

What do I think about the scalability of the solution?

We bought scalable products, and we're in a good position.

How are customer service and support?

With Cisco Secure Firewall's technical support, it's always hard to get somebody that knows what they're doing on the line. However, when you finally get somebody on the line, it's pretty good. Having to deal with the licensing and be able to open a TAT case based on the serial numbers was very difficult. The individuals we get support from are pretty good, but the solution's support is two out of ten because of the process of having to get to that point to get support.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

I have previously used Juniper. Our company decided to go with Cisco Secure Firewall because of the cost and ease of use. Also, the people in our team knew Cisco versus other solutions.

How was the initial setup?

Cisco Secure Firewall's initial setup was pretty straightforward. They have a wizard, which helped in some instances, but there's also a lot of documentation online that helps a lot.

What about the implementation team?

We have a reseller that we go through, and they helped implement Cisco Secure Firewall for us.

What other advice do I have?

The application visibility and control with Cisco Secure Firewall is pretty great. We have the FTD, the firewall threat defense, and FMC, the management console we use, and we have great visibility using that product.

Cisco Secure Firewall's ability to secure our infrastructure from end to end is really good. We always find things and or block things before they even happen. So it's great, especially with Talos.

Cisco Secure Firewall has helped free up our IT staff for other projects to a certain degree. We still have to review logs in the firewall, and hopefully, someday, we'll have AI to help do that for us too. The solution has probably saved our organization about ten hours a week.

We use Talos, among other threat advice tools, and it's very good. Talos automatically updates us on the threats out there, and we can deploy those to our devices if we deem it fit to deploy them.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience. We've used Cisco for so long, and we've never had a data breach up to this point.

Overall, I rate Cisco Secure Firewall ten out of ten.


    reviewer2211633

Does what we need to do and when we need to do it

  • June 14, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use Cisco Secure Firewall for traditional firewall use cases, like VPN, segmenting of traffic, and creating PPSs.

How has it helped my organization?

We need reliable communication to do what we do, and that's very important. The solution does what we need to do and when we need to do it. It has a great reputation for the support that we need because if things don't work within the Department of Defense, people don't survive. Communication and keeping the adversary out are key components of our work. So we need a robust, reliable, and secure product, and that's what Cisco provides us.

What is most valuable?

Cisco Secure Firewall is robust and reliable.

What needs improvement?

The process of procuring modern-day technology within the DOD needs to improve.

For how long have I used the solution?

I've spent quite a few years with Cisco Secure Firewall.

What do I think about the stability of the solution?

Cisco Secure Firewall is a very stable solution.

What do I think about the scalability of the solution?

Cisco Secure Firewall is a very scalable solution.

How are customer service and support?

Cisco Secure Firewall's technical support is great, reliable, and responsive.

How would you rate customer service and support?

Positive

What was our ROI?

We have seen a return on investment from using Cisco Secure Firewall. From the DOD's perspective, we need a reliable and robust solution that has to be reliable in real-time. Cisco Secure Firewall is a reliable solution that works when needed.

What other advice do I have?

Cisco Secure Firewall is a great scalable, secure, and robust product.

There is a dedicated team designed to handle firewalls.

I have a good impression of Cisco Talos and its effects on our security operations. They have a great reputation for doing a lot of great things.

Cisco Secure Firewall has helped our organization improve its cybersecurity resilience.

Overall, I rate Cisco Secure Firewall nine out of ten.


    Health, Wellness and Fitness

Threat defense software from Cisco

  • May 19, 2023
  • Review provided by G2

What do you like best about the product?
We can deploy the threat defense on any virtual server environment on any x86 device that is running VMware ESXi.
What do you dislike about the product?
We cannot use this on any other Virtual environments than the VMware
What problems is the product solving and how is that benefiting you?
Secure the network form recurring threats from bothe inside and outside of the enterprise network.


    Upanshu P.

Very good firewall platform

  • May 14, 2023
  • Review provided by G2

What do you like best about the product?
we can eaisly manage the devices which are at different location and across different different platforms
What do you dislike about the product?
It's bit costly for small organizations to license, maintain and support it
What problems is the product solving and how is that benefiting you?
It has some excellent features such as threat detection also its scalable so now we are protected from malicious activities


    Sneha P.

Review for Cisco Secure Firewall Threat Defense Virtual

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
It is a web-based firewall where we can access remotely by accessing and configure the requests with malware defense and URL filtering.
What do you dislike about the product?
Management flatform performance can be improvised with more user-friendliness and overall stability.
What problems is the product solving and how is that benefiting you?
Below are the benefits:
1. Network visibility and easy policy implementation
2. Site-2-Site VPN
3. Threat detection
4. Scalability
5. Traffic inspection
6. State-full firewall


    Rudolf Z.

Top of the line Threat Defense

  • March 23, 2023
  • Review provided by G2

What do you like best about the product?
The central management features make it so easy to manage devices across platforms and locations.
What do you dislike about the product?
The only downside, I feel, is that the vast menu of powerful capabilities makes it take much more time to become a competant admin of the product.
What problems is the product solving and how is that benefiting you?
I am able to securely protect my internal network and automate with a robust IDP.


    Vivek D.

One of best world class security controls

  • March 15, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about Cisco firewall threat defense is the lower deployment cost with low-cost provisioning, and efficiency in blocking malicious flows is excellent
What do you dislike about the product?
There is a need to improve encrypted traffic performance and detect more sophisticated threats with a complete line of firewall solutions, which will help in having a more secure environment.
What problems is the product solving and how is that benefiting you?
Critical features like VPN and firewall are very beneficial. It guards the system against Webapp attacks and Malware executions or dropper infections, which helps in having a secure environment for users


    premkumar A.

Enhancing Network Security in a Virtual Environment

  • March 10, 2023
  • Review provided by G2

What do you like best about the product?
"Cisco Secure Firewall Threat Defense Virtual (formerly NGFWv) provides comprehensive protection against advanced threats and malware, making it ideal for businesses with multiple branch locations or cloud-based applications. Its scalability and simplified management make it easier, while its seamless integration with other Cisco security solutions further enhances its capabilities."
What do you dislike about the product?
For smaller organizations, the cost of deploying and managing Cisco Secure Firewall Threat Defense Virtual can be high, as licensing, maintenance and support fees can quickly add up. With limited third-party integration, it also requires significant expertise to deploy and manage effectively.
What problems is the product solving and how is that benefiting you?
The NGFWv provides advanced security features such as application visibility, intrusion prevention, and threat detection, which help to protect virtualized and cloud environments against cyber threats, improving the overall security posture of an organization and reducing the risk of data breaches and other security incidents. Simplied management relieves the burden on IT staff, making it easier to maintain security controls across virtualized and cloud environments. An important thing to note is the scalability of the NGFWv, as it can be extended to all areas of an organization in large virtualized and cloud environments.


    clara l.

Works seamlessly and in the background.

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
Once you set it up, there aren't a ton of annoying pop ups or udpates required by staff. It works seamlessly and in the background.
What do you dislike about the product?
I did have to hire a third party IT expert to help set it up.
What problems is the product solving and how is that benefiting you?
This was part of an upgrade of our security systems that was recommended by our IT consultant. With a growing team, we needed to ensure our IT has properly secured, and this was part of that foundation.


    Syed Fidyan H.

The application layer offers the network the added security.

  • March 09, 2023
  • Review provided by G2

What do you like best about the product?
The tool's threat intelligence, signatures, and configuration for detecting risks all seem to be acceptable. Which leads to quality and security of the application.
What do you dislike about the product?
As of the right moment, the tool has received only favorable comments, it can be better in terms of the speed and smooth flow
What problems is the product solving and how is that benefiting you?
We can defend against numerous unfiltered malicious activities with Firepower.

We required geo IP-based filtering for our remote access solution.

It's incredible to see how natively it stops DDoS.