We have some in our DMZ. We have some located in several locations throughout our state. Then we have our local Egress and VPN firewalls that we use.
Cisco Secure Firewall Threat Defense Virtual - PAYG
Cisco Systems, Inc.External reviews
External reviews are not included in the AWS star rating for the product.
Secures our infrastructure from end to end
What is our primary use case?
What is most valuable?
The VPN is our most widely used feature for Cisco Secure Firewall. Since we were forced into a hybrid working situation by COVID a few years back, VPN is the widely used feature because everybody is working remotely for our agency. So it came in very handy.
What needs improvement?
Cisco Secure Firewall’s customer support could be improved.
For how long have I used the solution?
I have been using Cisco Secure Firewall for 20 years.
What do I think about the stability of the solution?
Cisco Secure Firewall is a very stable solution.
What do I think about the scalability of the solution?
We bought scalable products, and we're in a good position.
How are customer service and support?
With Cisco Secure Firewall's technical support, it's always hard to get somebody that knows what they're doing on the line. However, when you finally get somebody on the line, it's pretty good. Having to deal with the licensing and be able to open a TAT case based on the serial numbers was very difficult. The individuals we get support from are pretty good, but the solution's support is two out of ten because of the process of having to get to that point to get support.
How would you rate customer service and support?
Negative
Which solution did I use previously and why did I switch?
I have previously used Juniper. Our company decided to go with Cisco Secure Firewall because of the cost and ease of use. Also, the people in our team knew Cisco versus other solutions.
How was the initial setup?
Cisco Secure Firewall's initial setup was pretty straightforward. They have a wizard, which helped in some instances, but there's also a lot of documentation online that helps a lot.
What about the implementation team?
We have a reseller that we go through, and they helped implement Cisco Secure Firewall for us.
What other advice do I have?
The application visibility and control with Cisco Secure Firewall is pretty great. We have the FTD, the firewall threat defense, and FMC, the management console we use, and we have great visibility using that product.
Cisco Secure Firewall's ability to secure our infrastructure from end to end is really good. We always find things and or block things before they even happen. So it's great, especially with Talos.
Cisco Secure Firewall has helped free up our IT staff for other projects to a certain degree. We still have to review logs in the firewall, and hopefully, someday, we'll have AI to help do that for us too. The solution has probably saved our organization about ten hours a week.
We use Talos, among other threat advice tools, and it's very good. Talos automatically updates us on the threats out there, and we can deploy those to our devices if we deem it fit to deploy them.
Cisco Secure Firewall has helped our organization improve its cybersecurity resilience. We've used Cisco for so long, and we've never had a data breach up to this point.
Overall, I rate Cisco Secure Firewall ten out of ten.
Does what we need to do and when we need to do it
What is our primary use case?
We use Cisco Secure Firewall for traditional firewall use cases, like VPN, segmenting of traffic, and creating PPSs.
How has it helped my organization?
We need reliable communication to do what we do, and that's very important. The solution does what we need to do and when we need to do it. It has a great reputation for the support that we need because if things don't work within the Department of Defense, people don't survive. Communication and keeping the adversary out are key components of our work. So we need a robust, reliable, and secure product, and that's what Cisco provides us.
What is most valuable?
Cisco Secure Firewall is robust and reliable.
What needs improvement?
The process of procuring modern-day technology within the DOD needs to improve.
For how long have I used the solution?
I've spent quite a few years with Cisco Secure Firewall.
What do I think about the stability of the solution?
Cisco Secure Firewall is a very stable solution.
What do I think about the scalability of the solution?
Cisco Secure Firewall is a very scalable solution.
How are customer service and support?
Cisco Secure Firewall's technical support is great, reliable, and responsive.
How would you rate customer service and support?
Positive
What was our ROI?
We have seen a return on investment from using Cisco Secure Firewall. From the DOD's perspective, we need a reliable and robust solution that has to be reliable in real-time. Cisco Secure Firewall is a reliable solution that works when needed.
What other advice do I have?
Cisco Secure Firewall is a great scalable, secure, and robust product.
There is a dedicated team designed to handle firewalls.
I have a good impression of Cisco Talos and its effects on our security operations. They have a great reputation for doing a lot of great things.
Cisco Secure Firewall has helped our organization improve its cybersecurity resilience.
Overall, I rate Cisco Secure Firewall nine out of ten.
Threat defense software from Cisco
Very good firewall platform
Review for Cisco Secure Firewall Threat Defense Virtual
1. Network visibility and easy policy implementation
2. Site-2-Site VPN
3. Threat detection
4. Scalability
5. Traffic inspection
6. State-full firewall
Top of the line Threat Defense
One of best world class security controls
Enhancing Network Security in a Virtual Environment
Works seamlessly and in the background.
The application layer offers the network the added security.
We required geo IP-based filtering for our remote access solution.
It's incredible to see how natively it stops DDoS.