Misleading
There is an additional subscription on top of the AWS Marketplace feeds. The service appears to work as intended for the first month, and then you're sent an email explaining that you were under a trial and need to buy an Enterprise license on their site. Waste of time, false marketing.
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Unable to integrate more AWS accounts (only 1)
It is frustrating because I like this service quite a lot. It is very easy to deploy and manage but there are quite a few annoyances to deal with.
First off my biggest complaint is that the Gravity Zone console won't allow you to add more than 1 AWS account integration. We manage so many different AWS accounts with hundreds of EC2 and we want 1 centralized console to manage them all, but we can't do that with this.
The console is another annoying thing, it won't let us open anything specific on a new tab. Every time we right click - open in a new tab it opens the main dashboard instead of that specific function.
Very negative experience.... Will look elsewhere.
Well that was a crappy experience.
Tried to download the trial on my EC2 and it gave an error but did not advise what data was a problem.
Tried again and said user already exists.
Tried via web site and could not even find the product.
They need a lot of work.
Convinient and easy setup
BF covered all my needs - it was easy to install it, it helped to protect AWS windows instances. Pricing model was clear and costs were acceptable.
$3,000.00????
When signing up for the free service, you have to authorize initially $250.00. A bit on the high side, but lets see. Then when you do the signup, an email comes from Amazon saying you have authorized $3,000.00. At that point it was time to cancel. Sorry guys, you need to work this out better before I come back to actually try this out.
So good service. Can easy to use any functions.
We can start secure service that use this service to easy.
This service's support is so excellent. They are so provide solution so quick to us.
Thank you team.
BitDefender
Hi All,
Over All, the support is excellent. Still we are in the trial error mode of the BitDefender product. Once after a month, we can write a proper review on this product.
Special thanks & Credits to Andrei - Engineer from Bit Defender.
Regards,
Magesh K.
Excellent support and easy to install and use
I was going through a list of AV softwares for my linux systems and shortlisted bitdefender as their product guide was easy to understand compared to a lot of AV guides available . I tried their free trial and was amazed with the simple process and easy to use UI. All the doubts which came to my mind were acknowledged immediately and solved at the earliest by Bitdefender team. I had an issue where i was moving EC2 instances across regions where at one given time i would have double the instances, but bitdefender support were able to provide me a solution for the same. Great product, fairly easy to use and excellent support staff !!!
Looking forward for their latest release.
Excellent Service
Their support team very helpful, we encounter an performance issue, they can very fast to give me a response and provide a solution. Once the solution provided, my performance issue is gone. Especially to thank you "Andrei IONESU", he is a professional services engineer in Bitdefender.
Easy to install and great customer support
Security-as-a-Service for AWS by Bitdefender has an easy to follow installation procedure which let me get up and running in an hour.
They also have extensive documentation and a great support team with considerably fast turn around time.