I am utilizing two-factor authentication on Fortinet FortiAuthenticator, and some of the other features are also useful. For example, you can have the domain user authenticated on his machine, but for that part, we need to install Fortinet FortiAuthenticator installer on that machine separately. That part is also useful, but mostly, two-factor authentication is being utilized via Fortinet FortiAuthenticator on-premise solution, so most of the users go with that part.

In my opinion, the main benefits that end users receive from Fortinet FortiAuthenticator include more security for their applications, for their systems, and for all their network devices that they are logging into. In the IT department, every IT user will get the two-factor authentication part, plus the normal users will get two-factor authentication by signing into their internal products. Most of the time, it is the benefit of two-factor authentication, which will benefit users in the security scenario.

Fortinet can make Fortinet FortiAuthenticator better by having a cloud version of it. Currently, Fortinet FortiAuthenticator is only available for on-premises, and it is an on-premises solution. It should be on the cloud, as some other solutions are. For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.

I would rate the stability of Fortinet FortiAuthenticator an eight.

For scalability, I would rate it a nine.

Regarding Fortinet technical support, I would say a six. Most of the time, the engineer will take time, such as 24 hours or 48 hours, maybe even more, because most of the time, they appear, gather the logs, and then disappear.

The main competitor on the market for Fortinet FortiAuthenticator would be Cisco Duo. However, if a user requires a security perspective on-premises solution, then I do not think any competitor would beat Fortinet FortiAuthenticator.

For real-time reporting from Fortinet FortiAuthenticator, I do not have experience. We did not utilize that part because most of the time, two-factor authentication is sufficient for that part in authentication.

For tracking user activities, I do not know what Fortinet FortiAuthenticator offers because, in my case, the solution would be an internet access gateway in a Fortinet product, which is FortiProxy. That is used for user activity to track that user activity part.

Regarding the authentication protocol I have mostly worked with on Fortinet FortiAuthenticator, we go with the default ones. We call RADIUS on that FortiGate part and we choose the default. I think PAP will be utilized, or maybe MS-CHAP.

For the workflow part, I do not know if Fortinet FortiAuthenticator helps clients automate workflows. It may have that feature, but I did not use that feature. Workflow automation, because two-factor authentication is sufficient for that for most clients.

For the pricing of Fortinet FortiAuthenticator, I have no experience with pricing. I worked on the deployment side and the pre-selling side most of the time. I did not spend time bargaining or comparing products that have low cost or high cost.

I would rate this review an eight overall.

Fortinet FortiAuthenticator is primarily used for authenticating admin users, including remote admin use cases. Remote admin use cases utilize Fortinet FortiAuthenticator to securely authenticate admins for making policy decisions and other administrative functions.

Multi-factor authentication is implemented in several cases, particularly for VPN and VPN admin use cases where multi-factor logins are provided to users. This approach enhances security because even if one factor is compromised, the other factor remains secure, since both factors being compromised simultaneously is not a typical occurrence. The main benefit is that security is enhanced through this multi-layered approach.

The most important feature is the security capability because it provides a substantial amount of security for admin-related activities. Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally. This global accessibility is one of the critical advantages, particularly since admin features are critical and security is a real concern. With Fortinet FortiAuthenticator, secure usage of firewall services and related functions is achieved.

A complete log of all users who access the authenticator setup is maintained. Monthly logs are reviewed to check for any unnoticed activities. Each authenticated user's complete activity history is recorded. This logging capability allows for providing access to more admin users while ensuring security is not compromised and all users can be monitored.

Fortinet FortiAuthenticator could benefit from some artificial intelligence functionality and resolution of some glitches that may exist.

Fortinet FortiAuthenticator has been in use for approximately five years.

Fortinet FortiAuthenticator is scalable and can support expansion without any issues.

The technical support team is proficient and has all necessary resources to support all types of requirements. The quality of technical support staff is high. Compared with other vendors, Fortinet FortiAuthenticator has a good technical support team.

Many products are used in the industry, including SonicWall and Check Point. However, Fortinet FortiAuthenticator has a better setup for authenticating compared to these alternatives, making it the preferred choice.

The setup process was simple.

The pricing is rated at eight out of ten.

Fortinet FortiAuthenticator has been very helpful. The product functions mostly as intended but not completely. The overall review rating for this product is ten out of ten.

A typical use case for Fortinet FortiAuthenticator is that it suits their infrastructure because they have the products.

One of the best features of Fortinet FortiAuthenticator is integration to the FortiGates.

The area for improvement in Fortinet FortiAuthenticator is its price.

I have been working with Fortinet FortiAuthenticator for a couple of years, approximately two years.

The scalability of Fortinet FortiAuthenticator rates as high, achieving a perfect score of 10.

Technical support from Fortinet deserves a rating of 10. Their service is excellent.

The initial setup of Fortinet FortiAuthenticator was straightforward, working effectively out of the box.

As a consultant, I have been installing Fortinet FortiAuthenticator at customer sites. I work for a reseller that sells Fortinet products.

My relationship with Fortinet is as a reseller and implementer.

I have not directly observed a return on investment from Fortinet FortiAuthenticator. Being in a technical rather than sales role, this aspect is typically handled by the sales team.

I have not been working with Fortinet FortiAuthenticator's AI capabilities.

I would recommend Fortinet FortiAuthenticator to others because of its quality and my positive experience with the solution.

On a scale of 1-10, I rate Fortinet FortiAuthenticator an 8 overall.

We use Fortinet FortiAuthenticator for two-factor authentication and multi-factor authentication. We utilize it as a token for access authentication, including both soft tokens and hard tokens.

The biggest advantages of Fortinet FortiAuthenticator are that it's easy to deploy, easy to manage, and the GUI is a very strong interface. The integration with the system is very straightforward.

Fortinet FortiAuthenticator saves time and money for me and my clients because they have solutions for every device, depending on what the customer wants.

There is room for improvement in the support for Fortinet FortiAuthenticator. The support team could be enhanced when we face issues.

Their technical staff needs improvement because they take too much time to resolve issues. When we call them, they have many untrained people and not enough trained staff, which leads to lengthy resolution times.

From a technical standpoint, I don't think there's any issue with Fortinet FortiAuthenticator. We haven't faced any issues recently. In the early days, there were some issues, but now it's a very stable and mature product.

Three to four years ago, there were many issues, but now Fortinet FortiAuthenticator is very stable.

Fortinet FortiAuthenticator should be sufficiently scalable. I have used the 1,000 license for 1,000 tokens, but I am not aware of the maximum license capacity for tokens.

The installation and deployment process is straightforward. The GUI setup involves simple next steps without much technical complexity.

When comparing Fortinet with Palo Alto, it varies by market. In Saudi Arabia, we suggest Palo Alto for medium to large enterprises, while Fortinet FortiAuthenticator is preferred for small to medium enterprises. Organizations tend not to prefer it in high-end environments or bigger organizations.

Regarding compliance features in Fortinet FortiAuthenticator, there is an option to disable or enable compliance, and I enabled that option as a baseline configuration. I have not tried any other compliance features.

Fortinet FortiAuthenticator is affordable compared to competitors such as Palo Alto.

I cannot specify how much it can save in terms of money and time.

Currently, I don't think there are any features that I would want to see included in Fortinet FortiAuthenticator in the future.

On a scale of 1-10, I rate Fortinet FortiAuthenticator an 8.

We deployed the solution for a client, and the license supports 100 people. It is leveraged for user authentication when accessing Cisco devices by integrating with Fortinet FortiAuthenticator.

The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.

Initially, we deployed Fortinet FortiAuthenticator on VMware and faced challenges when migrating to an OpenStack environment, which required reconfiguration. I recommend Fortinet make its images migratable between environments.

I have been using Fortinet FortiAuthenticator for one year.

I would rate the stability of Fortinet FortiAuthenticator at eight out of ten. It remains stable even when the number of concurrent users increases.

I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.

Customer service and support are excellent. I find them to be extremely responsive and effective.

The initial setup took two days, including integration. We ensured the virtual environment was ready, deployed the VM, integrated it with Active Directory, onboarded the endpoint devices, and provided FortiToken authentication for the 100 users via email.

The implementation was carried out by me and my colleague, with assistance from the client's team on configuring the endpoint devices.

Investing in Fortinet FortiAuthenticator has had a positive impact on overall security costs. It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.

Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.

I would recommend Fortinet FortiAuthenticator to other users because of its excellent integration capabilities and security features. The overall rating I would give is a seven. Improvements in migration capabilities are necessary, especially as clients often change environments.

I use FortiAuthenticator for authentication systems and identity management within my company. I am involved in deploying the solution for our customers as well, and it integrates with other security products.

FortiAuthenticator allows my company to move customers from using other products like Cisco to Fortinet solutions. Up to now, our customers have not had complete IDS systems, but we are planning for advanced implementations.

The most valuable feature I find in FortiAuthenticator is web filtering.

I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices.

I have been using FortiAuthenticator for about nine or ten years.

FortiAuthenticator is quite stable. I would rate its stability a nine on a scale of one to ten.

The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.

The technical support for FortiAuthenticator is excellent. I would rate it between nine and ten on a scale of one to ten.

I previously used Cisco firewall products. My company is transitioning from products like Cisco to Fortinet.

The initial setup of FortiAuthenticator was straightforward. It was easier than setting up other similar products. I handled the installation myself but reached out to the technical support team when needed.

I work directly with the technology and support team for the initial integration and maintenance.

Currently, it's hard to speak about the financial benefit as I am still transitioning our customers to Fortinet products.

The cost of FortiAuthenticator is rated high due to market conditions. Nevertheless, I rated its cost an eight on a scale of one to ten.

I evaluated other solutions like Cisco before adopting FortiAuthenticator.

Up to now, I would not recommend FortiAuthenticator to others yet as I have ongoing transitions and evaluations.

I'd rate the solution eight out of ten.

We are using Fortinet FortiAuthenticator to implement token-based authentication for wireless network access. It is used for SSO, single sign-on, and as a captive portal. We primarily use it for token implementation for wireless network access.

There have been numerous support tickets sent to Fortinet since this does not appear to be a mature product. It does not consider customer requirements. For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily. Additionally, the product is considered cumbersome and not user-friendly.

I've been working with FortiAuthenticator for nearly a year.

The solution is not stable as it triggers problems like token authentication being cumbersome and not user-friendly.

One scalability issue is that when we upload a bulk list of users, the group settings for existing users disappear, which requires us to manually reassign group settings.

When we send a ticket to Fortinet, they go into research mode as if they are hearing the problem for the first time. Their support has not fully enabled us to fix the problems.

We are considering Duo as a replacement for FortiAuthenticator.

It's expensive, however, we've not been able to compare it to another product.

We are thinking of Duo as a replacement.

I would not recommend FortiAuthenticator to other people at the moment.

I'd rate the solution five out of ten.

We are using Fortinet FortiAuthenticator for Single Sign-On (SSO) logins and Active Directory (AD) credentials with Fortinet tools. For accessing the cloud environments and on-premises, we use SSO.

The integration into tools, including CI/CD pipelines, is easy and handy.

We use multi-factor authentication for enhancing security. Also, Fortinet FortiAuthenticator helps with password enhancements.

The technical support could be improved as some staff lacks the necessary knowledge to assist effectively.

We have been using the Fortinet tool for the last two years.

The stability of Fortinet FortiAuthenticator is rated as six out of ten, indicating some instability issues.

Scalability is good, rated as eight out of ten.

Technical support is mixed. Sometimes, technical support is very good, however, at times, some technical staff lack knowledge, which delays issue resolution.

Currently, we are not using Veracode. We are working on different tools, and since the client does not require Veracode, we are stopping its use.

I have not been involved in the deployment or configuration process.

I am not part of the deployment or configuration teams. Other teams handle these tasks.

I'd rate the solution six out of ten.

We are currently using FortiAuthenticator for VPN access.

For security access, it is good.

The Fortinet security area is authenticated; they use it to access that is the main purpose.

FortiAuthenticator should integrate with other applications. I currently use Google Authenticator and Office Authenticator, and it would be better if FortiAuthenticator could be added to other applications.

As a user, I have been working with FortiAuthenticator for about three years now.

The solution is stable, and I would rate it ten out of ten.

The response from Fortinet is very fast. We use them for integration with the Mitel solution, and they are supportive and helpful.

My colleague did the setup, and I didn't feel that he struggled much. It seemed straightforward and not too difficult.

The pricing is about three on a scale where ten is low. Pricing should be more flexible.

I recommend it to other users who are using FortiGate to go for Fortinet.

I'd rate the solution ten out of ten.

Our customers use Fortinet FortiAuthenticator for SSL VPN security. Our customers are from various industries including retail, finance, and manufacturing.

The tool's most valuable features are push notifications and integration with the FortiGate firewall. Push notifications provide an instant acceptance mechanism. When customers try to access SSL VPN, the solution sends a push notification to their mobile phone, and they can easily approve the access. The integration with FortiGate firewall is very easy if our customers use FortiGate for their firewall.

It also supports easy user management. You can easily manage user accounts and groups.In terms of benefits, the tool provides both cost savings and efficiency, but efficiency is more important for our customers. The main point of this solution is security, which is the most important thing. After that, maybe you can say time management - you can easily manage your access and permissions. Cost savings come third.

I think the tool could provide this solution on the cloud. It's currently an on-premises solution. A cloud-based version could make setup, installation, and management easier. With on-premises, you must pay capital expenses (CapEx) upfront. However, if the solution was cloud-based, it would be operational expenses (OpEx), which is often easier to manage. You can pay monthly instead of paying the total cost at once. In my opinion, OpEx is more easily manageable than CapEx.

I have been using the product for five years.