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Simple Overview of Supplier Documentation
What do you like best about the product?
I find Whistic easy to search and see potential for many more service providers to be connected to it. I appreciate the overview of relevant SOC-2 reports, periodic security assessments, and information security policies that can all be found in one place. It is easy to install and I am glad that there is multi-factor authentication (MFA) on the website login.
What do you dislike about the product?
I see a number of our other suppliers and I don't know how to request the same insight. A quick video tour of the solution would be great. I see many areas that I haven't explored yet. It would be nice to understand the why and usability of those functionalities.
What problems is the product solving and how is that benefiting you?
I use Whistic to verify vendor assessments and reports. It gathers all the latest versions of documentation in one place and allows us to view relevant SOC-2 reports and security assessments. Vendors manage their information better with watermarks on downloaded files.
Outstanding Customer Service and Support
What do you like best about the product?
Whistic’s customer service is top-tier. They are very personable, clearly explain concepts, and swiftly offer solutions.
What do you dislike about the product?
“Dislike” is a strong term here, but the Knowledge Base could be more organized. The ability to create folders would be very helpful.
What problems is the product solving and how is that benefiting you?
Our TPRM program used to be endless spreadsheet reviews. Managing those was time consuming and it was difficult to review legacy information. Sharing our security documentation and an endless email tag among internal teams and the customer. Whistic allows us to amalgamate resources and automate permissions.
Effortless Risk Assessments and Outstanding Support with Whistic
What do you like best about the product?
Whistic is relatively easy to use from both the analyst perspective, as well as the vendor's perspective. The AI works very well when vendor's submit adequate documentation and answers are well supported with accurate sources. This tool has helped our organization produce faster risk assessment results, improve risk outcomes, and support continuous monitoring across the entire vendor portfolio. Whistic's customer support team is also an extremely valuable resource to our organization.
What do you dislike about the product?
Since Whistic doesn't allow domain level risk assessments, the process to gather evidence and sequence it to run the AI is manual, which can lead to errors.
What problems is the product solving and how is that benefiting you?
Implementation of AI within the organization.
Comprehensive Features, But Needs to Keep Up with Competitors
What do you like best about the product?
Very thorough and well thought through product -- both on the evidence vault and the vendor assessment components
What do you dislike about the product?
Need to stay current with the "table stakes" offered by their competitors, such as the public trust profile, the continuous monitoring of vendors, etc.
What problems is the product solving and how is that benefiting you?
3rd party vendor management, evidence vault of auditors who do not have their own vault, and finding out where certain controls live in our policies and procedures
The future of TPRM
What do you like best about the product?
The vendor catalog is a tremendous time saver for due diligence. It gives me the ability to quickly find and search some of our key indicators.
What do you dislike about the product?
Simpler access to trust catalogs. It may be more of a responsibility of the vendors themselves, but we all need a standard NDA or agreement that allows us to share critical information with each other faster.
What problems is the product solving and how is that benefiting you?
Quick and fast supplier/vendor assessments for due diligence and continuous monitoring.
Save time on 3rd party risk assessments
What do you like best about the product?
Compared to other TPRM solutions, Whistic is very easy to use and saves a ton of time on assessments. Their Trust Catalog model includes a lot of vendors and their security documents to streamline the assessment. For vendors who haven't contributed, it's easy to send requests and questionnaires based on many different assessment frameworks. The AI features allow you to upload audit reports and security documents of any kind and assess them against the framework of your choice. Their implementation services and support are top notch.
What do you dislike about the product?
Sometimes the docs provided by the vendor aren't kept up to date, but that's really not a Whistic issue so much as it's the vendors. It easy enough to upload updated docs.
What problems is the product solving and how is that benefiting you?
3rd party risk assessments can be very time consuming. Whistic helps streamline the process.
Reliable and Simple Platform for Third Party Vendor Risk Management
What do you like best about the product?
Mostly that vendors and customers that we've worked with have had absolutely no issues accessing attestation and certifcation documents.
What do you dislike about the product?
Slight amount of friction in that customers neeed to create an account before accessing Whistic
What problems is the product solving and how is that benefiting you?
Allows customers and vendors to self service their requirements for accessing compliance documentation.
Impressive
What do you like best about the product?
I think it is impressive. I am comfortable.
What do you dislike about the product?
None for now. I am comfortable and in a good place with it.
What problems is the product solving and how is that benefiting you?
risk mitigation
Whistle in general
What do you like best about the product?
Helpful, convenient, I learned how to use it quickly
What do you dislike about the product?
Should improve on user friendly and design
What problems is the product solving and how is that benefiting you?
Helping us evaluate vendor risk
Ease of Use, Flexible, Intuitive and Comprehensive.
What do you like best about the product?
Ease of Use, Easy to Maintain and Clarity of Action Buttons. Support is immediate and efficient.
What do you dislike about the product?
Really there is nothing I dislike about Whistic.
What problems is the product solving and how is that benefiting you?
Implementation of the Whistic Profiles reduces the number of Security Questionnaires annually required by Customers and Prrospects.
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