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External reviews

532 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Juan Fernando P.

Amazing Product... for power users

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
I think Datadog is a must if you want to make sure that your product is performant and reliable. The fact that we can find and fix bugs before our users ever interact with our users is such a crazy advantage. The amount of helpful data that datadog provides with little to no setup is amazing. The team has built a great product and I am looking forward to upcoming features.
What do you dislike about the product?
The one disadvantage that Datadog has is that is very much built for power users. Terms like APM and RUM are so niche and difficult for new users to understand that datadog themselves had to build a whole learning/certification system in order to get people up and running in their system.
If Datadog wants to target users that are not engineers or data scientists - I believe that they will have to start rethinking their product from a UX/UI point of view.
What problems is the product solving and how is that benefiting you?
Helping us better understand how our separate systems work together and how they can be improved to help our users.


    Leisure, Travel & Tourism

Dash 2024 Review

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
Being able to use powerpacks to create dashboards that matter
What do you dislike about the product?
There is always room for imporvement....
What problems is the product solving and how is that benefiting you?
Software Health , Scaling, Security , Metrics , Team ownership


    Tom F.

Datadog is an essential tool for any tech team

  • June 26, 2024
  • Review verified by G2

What do you like best about the product?
Datadog's products integrate seamlessly both with each other and with our other vendors giving us a centralized view of all of the metrics we need to monitor and improve our software.
What do you dislike about the product?
Only downside is cost. Datadog is the industry leader and they know it! Custom metrics pricing should be revisted as it can escalate very quickly.
What problems is the product solving and how is that benefiting you?
Provides a central place for our observability data across operations, security, and cloud costs.


    Logistics and Supply Chain

So much insight

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
I like how customizable it is. It has been able to fulfil all of our company use cases
What do you dislike about the product?
Can sometimes feel like a steep learning curve. There's a lot to learn and sometimes we don't have the manpower to dedicate to it while also trying to develop new features
What problems is the product solving and how is that benefiting you?
Making sure that we hit company SLAs


    Vincenzo L.

Fresh and clean observability for everyone!

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
The UX of the platform and the ease of use.
What do you dislike about the product?
It's not a dislike but i'd prefer have more detailed documentation, maybe also more blog posts about some of the advanced capabilities.
What problems is the product solving and how is that benefiting you?
Use a single tool across al teams, and having a single point of view for all the analytics, logs and data we collect.


    Marketing and Advertising

Powerful and cohesive monitoring and observability app

  • June 26, 2024
  • Review provided by G2

What do you like best about the product?
Full featured. Integrates with nearly all software. Rich and beautiful UX/UI. Great documentation.
What do you dislike about the product?
Primarily the cost. As a developer its not always clear what you're paying for and then you get a hefty bill.
What problems is the product solving and how is that benefiting you?
End to end visibility / observability. Ability to see quickly spot anamolies.


    Health, Wellness and Fitness

Looking inside your data.

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
I like its enormous portfolio of integration and services. It's really easy to use and we integrate it in both our mobile and web-based applications. We mainly use it daily to track metrics and even reports from customers.
What do you dislike about the product?
Nothing at the moment. For my business needs all the offered capabilities are currently exported and available to use.
What problems is the product solving and how is that benefiting you?
Having a single tool to see every aspect of the product. Starting from seeing the logs to investigating metrics, bottlnecks and analyizing traces.


    Medical Devices

Improve your developer experience

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
So many integrations all in one place, Datadog allows you to see everything and anywhere.
What do you dislike about the product?
The pricing is a bit hard to take, since you have to convice those with pursestrings that it is about value and not cost.
What problems is the product solving and how is that benefiting you?
It provides confidence that I'm seeing the full picture.


    Insurance

Deep Observability

  • June 25, 2024
  • Review provided by G2

What do you like best about the product?
I appreciate the deep database monitoring features that Datadog provides for our cloud-based SQL Server databases. I am able to determine blocking queries and query anomalies.
What do you dislike about the product?
There is a bit of learning curve and could get cluttered without using an IaaC product like Terraform.
What problems is the product solving and how is that benefiting you?
Database observability. What queries are blocking and where are problems stemming from.


    Retail

Datadog does the job but it is very expensive.

  • June 25, 2024
  • Review verified by G2

What do you like best about the product?
Datadog drives successful improvements in incident response and general availability of our services.
What do you dislike about the product?
Datadog is very expensive. Not only is it expensive it is very hard to control costs, forecast costs correctly, and effectively budget for costs.
What problems is the product solving and how is that benefiting you?
Datadog gives us observability into how our services are functioning. This leads to improvements in availability of our services.