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Reviews from AWS customer

7 AWS reviews

External reviews

636 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Rahul G.

Powerful Network Security with Advanced Threat Protection

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Sophos Firewall is a powerful network security solution that offers advanced threat protection, VPN, and network management capabilities.
What do you dislike about the product?
Sophos Firewall need to be required improvement customer support, complexity. Some users face the interface overwhelming, and reporting capabilities could be enhanced. Hardware limitations and a learning curve are also potential drawbacks.
What problems is the product solving and how is that benefiting you?
Sophos Firewall addresses several key challenges:

1. Advanced Threats: Blocks sophisticated attacks, including zero-day exploits and ransomware, protecting against data breaches.
2. Network Performance easy to optimizes network traffic, ensuring smooth performance and minimal downtime.
3. Remote Work Security: And Provides secure remote access and protects users working from anywhere.
4. Compliance: Helps meet regulatory requirements with detailed reporting and security controls.
5. Simplified Management: Centralized management simplifies security administration, reducing IT workload.

Benefits:

1. Enhanced Security: Protects against evolving cyber threats.
2. Improved Productivity: Ensures reliable network performance.
3. Cost Savings: Consolidates security solutions, reducing costs.
4. Increased Visibility: Provides deep insights into network activity.
5. Streamlined Operations: Simplifies security management, freeing up IT resources.
6. Provides the VPN ,HA , IPsec tunnel feature free of cost.


    Akhilesh P.

Intuitive, Secure, and Perfect for SMBs

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
Sophos Firewall stands out for its intuitive interface, strong threat protection, Security Heartbeat integration, built-in reporting, and easy policy management. It offers flexible deployment options and great value for SMBs while simplifying security operations and improving overall network visibility.
What do you dislike about the product?
Sophos Firewall can feel limited in advanced enterprise features, and its performance may drop with all security services enabled. Updates can be slow, troubleshooting logs sometimes lack depth, and integration outside the Sophos ecosystem isn’t as seamless compared to top-tier competitors.
What problems is the product solving and how is that benefiting you?
Sophos Firewall solves problems like advanced threat protection, web filtering, secure remote access, and simplified policy management. Its unified security features reduce complexity, automate responses with Security Heartbeat, improve visibility, and enhance overall network safety while lowering administrative effort and operational costs.


    Neha A.

Seamless Integration and Automated Security with Sophos Firewall

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
We are using Sophos Firewall in our organization we saw Sophos Firewall uniquely integrates with many Sophos products to automatically coordinate a response to an active adversary or attack.
What do you dislike about the product?
We are using in our organization last 2 Year we have never been face any issue however some using VPN its lack and connection failed
What problems is the product solving and how is that benefiting you?
Sophos Firewall we have offers the ultimate in flexible connectivity and secure access for even the most demanding networks, we will get a fully integrated SD-WAN solution, along with a full suite of secure access products for Zero Trust Network Access.


    Rishabh Y.

Stronger Security and Simpler Management with Sophos Firewall

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
Sophos Firewall brings a host of new features and enhancements that make it even easier for us to deliver stronger security and simpler management our organization
What do you dislike about the product?
We will get strong Network protection though NDR which is help and monitoring TLS out traffic some it is lack due to heavy traffic
What problems is the product solving and how is that benefiting you?
Sophos Firewall supports a full line of secure access solutions including our unique SD- RED devices to simply and securely connect remote devices and branch offices.


    Karel Klumpner

Provides a comprehensive setup with solid integration and consistent user feedback

  • November 11, 2025
  • Review provided by PeerSpot

What is our primary use case?

I am working with Sophos XG, and it's one of Sophos products we are selling.

I mostly work with the on-premises version of Sophos XG.

I have used Sophos XG's Security Heartbeat feature, and our customers prefer this functionality as one of the key functions.

I have utilized Sophos XG's Sandstorm technology, and from customer feedback, it's considered a strong and good technology, but I cannot explain it thoroughly because I am a salesman.

What is most valuable?

From my perspective, the best features of Sophos XG are that it's a complex solution and its integration with endpoint and XDR, EDR systems of Sophos is quite appealing to customers.

Regarding scalability, I think it's nine. Sophos XG is really focused on small and mid-market customers. It's designed for easy implementation and easy setup. If you try to implement it into the enterprise, it's absolutely impossible because there are no functionalities required by the enterprise, and it's a nightmare. However, for the small and mid-segment, it's absolutely the best.

What needs improvement?

I cannot remember anything specific about Sophos XG that could be improved at the moment.

For how long have I used the solution?

I have been working with Sophos for many years, perhaps around ten years, but I'm not certain.

How are customer service and support?

I cannot rate the technical support of Sophos on a scale from one to ten because I am a salesman and have no practical skill with the technical support of Sophos. I cannot compare it, and it feels nonsensical.

How would you rate customer service and support?

Negative

How was the initial setup?

In my opinion, it's not difficult to deploy Sophos XG. I have feedback that it's quite easy.

What about the implementation team?

I don't do installation for my customers or deployment. I am a salesman, and our partners handle that.

What was our ROI?

Regarding pricing, from my perspective, Sophos XG has good pricing because we still grow with the selling of Sophos firewalls and products every year by five to ten percent. From that point, I think it's good pricing, but you can always meet some customers who are not satisfied.

Which other solutions did I evaluate?

I am working not only with Sophos but also with other vendors like Barracuda. I don't have another product like the firewall, just Sophos and Barracuda as firewalls, the real firewalls.

What other advice do I have?

On a scale from one to ten, I can say that Sophos XG is a nine.

I am not able to compare the impact of Sophos XG's Deep Packet Inspection on network security because I'm a salesman.

I would rate this review an eight overall.


    Miguel B.

Efficient and easy-to-manage web access control

  • November 10, 2025
  • Review provided by G2

What do you like best about the product?
The most useful thing would be the ability to control user web access through categories and URL lists, and the support has worked excellently for us.
What do you dislike about the product?
it really works very well, it's just that the device didn't allow renewing the license with the current version, I had to migrate to another device
What problems is the product solving and how is that benefiting you?
the control of access to web pages through categories and URL lists


    pawan m.

Sophos Firewall: Smart, Secure, and Exceptionally Easy to Manage

  • November 05, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Sophos Firewall is its balance of simplicity and intelligence. The interface is clean, intuitive, and makes network management easy even for complex setups. Features like synchronized security, application control, and advanced threat protection work together seamlessly to give complete visibility and protection.
What do you dislike about the product?
There’s not much to dislike. The only minor thing is that firmware updates sometimes take a few extra minutes to complete, but that’s understandable considering the system’s depth and stability. The overall experience remains smooth, and each update usually brings meaningful performance and security enhancements.
What problems is the product solving and how is that benefiting you?
Sophos Firewall has helped us strengthen our overall network security while simplifying management. It has eliminated recurring issues like bandwidth misuse, unauthorized access, and unmanaged VPN connections. The web and application filtering have improved productivity across departments, while the integrated IPS and sandboxing have reduced malware incidents significantly.


    Amit J.

Shophos interface is little confusing

  • October 29, 2025
  • Review provided by G2

What do you like best about the product?
Sophos endpoint protection is nice with DLP and cloud solution
What do you dislike about the product?
Shophos endpoint protection slow dwns the machine which we dont like
And also it has limited option on cloud platform
What problems is the product solving and how is that benefiting you?
Till now we have not deplyoed much but we have installed Sonicwall


    Priyanka C.

Powerful Security and Intuitive Interface, But Steep Learning Curve for Beginners

  • October 28, 2025
  • Review provided by G2

What do you like best about the product?
I like Sophos Firewall’s strong threat protection, intuitive interface, synchronized security with endpoints, detailed reporting, and reliable performance.
What do you dislike about the product?
I dislike Sophos Firewall’s occasional performance lags, complex licensing, limited customization, slow updates, and sometimes confusing advanced configuration options.
What problems is the product solving and how is that benefiting you?
Sophos Firewall solves network security, intrusion prevention, and malware threats, benefiting me through centralized management, visibility, and simplified threat response.


    PRAVEEN P.

User-Friendly, Cost-Effective, and Excellent Support with Sophos Firewall

  • October 26, 2025
  • Review provided by G2

What do you like best about the product?
User friendly dashboard- Easy to configure and almost all of the configurations available in GUI.
Cost Optimistic Solution- With basic network protection subscription can create a number of SSL & IPsec VPN connections based on firewall VPN throughput, no additional cost for MFA setup, we can use software authentication for MFA for all SSL VPN & admin users.
Easy to manage- Centrally manage all branch firewalls via Sophos central cloud dashboard, no additional license required.
By using WAF add-on subscription, without additional appliances can secure internal web applications by off-loading SSL/TLS in gateway level.
Log Storage- Firewall comes with minimum 128GB inbuilt storage for logs retention and designed to delete old logs when it reaches threshold limit.
Customer Support- Quick response while raising support via support portal and mostly they call and ask for remote support. The response over global support number is very appreciable and they will loop to the respective team immediately.
What do you dislike about the product?
Configuration and controls via CLI is limited, applying bulk configuration through CLI is not possible. But, API integration is available, maybe it will address the requirement.
We only enable alerts and notification for predefined events in GUI, no options for custom events.
They release firmware updates quickly, sometimes they will revoke the update and push to install alternative versions.
What problems is the product solving and how is that benefiting you?
No WLAN controller required- Manage Sophos wireless access points via firewall GUI and monitor access points client status in firewall dashboard, AP's will get software updates from firewall.
Providing Visibility From Endpoints- We can identify infected endpoints in the network by integrating the firewall with Sophos EPS. EPS agents share the list of applications used at endpoint level with firewall, we can block the applications at network level also.
Centrally manage- By connecting firewall to central account, securely manage the console globally, enable auto device backup to cloud and centrally store logs.