Sophos Cloud Firewall (PAYG)
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Sophos Firewall
What do you like best about the product?
REDs make deploying network connection from branch to head office very simple.
Their support has been responsive and easy to get a live person.
Their support has been responsive and easy to get a live person.
What do you dislike about the product?
There is really nothing coming to mind. When I use software/hardware, I learn how it needs to be configured for my requirements. Sometimes that is intuitive, and other times it is clunky. Overall this product has been intuitive.
What problems is the product solving and how is that benefiting you?
The firewall is:
1. Allowing and disallowing internet traffic (external and internal governance)
2. Defining the office network rules and permissions across network segments and vlans
3. Email delivery and filtering
4. Branch connections to the head office network
1. Allowing and disallowing internet traffic (external and internal governance)
2. Defining the office network rules and permissions across network segments and vlans
3. Email delivery and filtering
4. Branch connections to the head office network
Firewall
What do you like best about the product?
Very easy implementation, easy to configure rules.
What do you dislike about the product?
I don't see any drawbacks in the current firewall.
What problems is the product solving and how is that benefiting you?
Keeping our network safe!!
Easy to implement and Great support
What do you like best about the product?
Its ability to be an all-in-one network solution, as well as the ease with which we were able to implement that solution. A single console to log into that handles all facets of our network. Support has been great the few times we have had issues that needed additional troubleshooting.
What do you dislike about the product?
The only thing I would nit pick on would be the log viewer being a little cumbersome to learn at first. Once I was comfortable with it however it has been a breeze.
What problems is the product solving and how is that benefiting you?
Simplifying our network infrastructure and giving easy remote access. Saves time and headaches.
Simple administration and quick support
What do you like best about the product?
the clear configuration interface - everything is where you expect it to be
What do you dislike about the product?
The user support is fortunately faster than finding detailed information in the online help - but even there, the extensive user forum helps immensely.
What problems is the product solving and how is that benefiting you?
in every respect secure and reliable packet communication from external sources to the internal servers and from internal through the gateway to the web, Intrusion Prevention
Exploring Sophos: Endpoint, Perimeter and MDR Protection
What do you like best about the product?
Sophos acted like a real partner, during the whole process - from the first contact, during the implementation up to the after sales support.
What do you dislike about the product?
No SSL-Client for macOS (in development)
What problems is the product solving and how is that benefiting you?
Permiter protection, remote access, internal webservices. All of these services are essential to provide the best user experience.
A smooth migration from the WatchGuard firewall to Sophos XG
What do you like best about the product?
An easy-to-use dashboard. Antivirus and firewall on the same cloud login
MFA for VPN is included at no additional charge.
Detailed firewall rules and polices.
MFA for VPN is included at no additional charge.
Detailed firewall rules and polices.
What do you dislike about the product?
The firewall rules and policies may seem confusing at first glance, but when you take the time to understand the process, you will realise how in-depth they are.
What problems is the product solving and how is that benefiting you?
A great cloud firewall with many security features. We use both Sophos Anti-Virus and the XG firewall, which together provide a high level of security. The dashboard offers in-depth details about protection, configuration and system status.
AI-enhanced features boost network security and reporting capabilities
What is our primary use case?
I use Sophos XG for security products and have two lower sites. One is for production, and one is for security. I use it for security. For our management team, I will use it for production in the future. We focus on network security, and for threat protection, customers also use other products like Bitdefender and Kaspersky on their workstations and servers.
What is most valuable?
For network security, I use Sophos XG for entire network protection. The AI-enhanced security features are important to me, as they provide enhanced features for business reporting and automation. Our customers are also happy because of its AI capabilities, which satisfy them in terms of security features. Sophos XG focuses on network security, a crucial aspect for me.
What needs improvement?
The main improvement needed is in the pricing. It is a little higher when compared to competitors like Huawei. There are many Chinese products in Myanmar, and their prices are more competitive. Sometimes, for budgets with limitations, I offer Chinese products like Huawei. Additionally, Sophos XG's response time is sometimes delayed due to time zone differences in customer support.
For how long have I used the solution?
I have been using Sophos XG for one year.
What do I think about the stability of the solution?
I rate the stability of Sophos XG as eight out of ten because there are sometimes delays in response, likely due to time zone differences.
How are customer service and support?
I have tried Sophos's technical support, and it's okay. If I rate it, I would give it an eight out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
It's not difficult for me and my team to install, but technicians need experience.
What about the implementation team?
Three to five engineers usually take part from our side in maintenance.
What's my experience with pricing, setup cost, and licensing?
The pricing is a little higher compared to Chinese products like Huawei. For those on a limited budget, I sometimes prefer Huawei. However, if the customer focuses on security features and reliability, I don't use Chinese products.
Which other solutions did I evaluate?
Comparisons were made with competitors like Huawei, Fortinet, and other Chinese products.
What other advice do I have?
I recommend Sophos XG to other customers. For overall reliability, network security, threat protection, and everything, I rate it nine out of ten. The AI-enhanced security features are significant and satisfying. Reporting and automation features are valuable. Sometimes, there are delays in customer support responses due to time zone differences. Overall, I rate the solution nine out of ten.
Which deployment model are you using for this solution?
On-premises
Sophos Firewall and Endpoint Protection
What do you like best about the product?
Interface of the sophos firewall is really cool which makes is easier to use. moreover, we have seen little to no latency and disruption in network
What do you dislike about the product?
Sometimes, there are way too many false positives, which unnecessarily increase my workload as I am responsible to manage those alerts.
What problems is the product solving and how is that benefiting you?
i could manage multiple firewalls in groups and make the configuration streamlined for policy updates, which saves a lot of hassle and time
A Firewall that Gave us the network visibility that we need
What do you like best about the product?
Product Stability, Network Visibility and Product Support,
What do you dislike about the product?
VPN Logs, Policy Based Routing (Previously configured into the rule and now moved to Gateway Management).
What problems is the product solving and how is that benefiting you?
Network Visibiliy and Protection against Zero-Day vulnerabilities.
Simply practical for users
What do you like best about the product?
Does what it should, settings are logical.
What do you dislike about the product?
For our purposes, there are no restrictions or problems.
What problems is the product solving and how is that benefiting you?
Securing a test network.
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