Sophos Cloud Firewall (PAYG)
SophosExternal reviews
606 reviews
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Excellent product
What do you like best about the product?
The stability of the system and the continuous firmware updates to keep it always at the forefront
What do you dislike about the product?
The lack of a massive import of settings via file
What problems is the product solving and how is that benefiting you?
Protect our network from external attacks and manage access to systems in a timely and precise manner.
Wide organization control
What do you like best about the product?
Mobile section allows my team to fully control our devices despite their different location and utility purpose. Our company has a wide territory extension handling different activities.
What do you dislike about the product?
The mailbox investigation gets annoying. Recovering a quarantined mail requires to much time.
What problems is the product solving and how is that benefiting you?
Blocks unwanted traffic which does not require further interaction.
A very reliable and innovative product
What do you like best about the product?
Innovative operation, good product support, very simple and good integration
What do you dislike about the product?
no complaint, the firewall does what it was designed to do.
What problems is the product solving and how is that benefiting you?
Ensure IT security. The relatively simple connection of our locations and construction sites.
Spectacular Sophos
What do you like best about the product?
Everything is very comprehensive, it allows you to manage very easily and is intuitive. Easy to implement.
What do you dislike about the product?
Nothing, it allows you to manage very easily and is intuitive.
What problems is the product solving and how is that benefiting you?
the security control in my company
Firewall is a great product in a larger overall solution
What do you like best about the product?
In addition to the reliable firewall basics, the remote user vpn options at no additional cost makes this a solid choice for any business. The cloud management and local management ease access anywhere. Filtering websites or countries, or the many predefined threat patterns is simple to implement. Very advanced for the cost, great value.
What do you dislike about the product?
More AI smart alerting and issue detection is likely in the roadmap. It would improve the abundant logs for review.
What problems is the product solving and how is that benefiting you?
Border security and remote use vpn
Sophos firewall review
What do you like best about the product?
i like the most with Sophos Firewall is the security feature where you can setup and configure incoming traffic,monitoring,reporting and spam protection and friendly user interface.
What do you dislike about the product?
probably should add some tips on each features on how to use the features on the firewall.
What problems is the product solving and how is that benefiting you?
Sophos triggers an advise if there's a treat on the network and stop the threat on spreading across the entire network
Since we adopted the Sophos Firewall there was no breach!
What do you like best about the product?
Reliable, sturdy, complex. Excellent customer support.
What do you dislike about the product?
It is complex, however there is excellent customer support and can navigate easily.
What problems is the product solving and how is that benefiting you?
Keeping the bad guys out. We can run our business in peace, knowing we are safeguarded.
Sophos Firewall review experience
What do you like best about the product?
Sophos firewall is often praised for its comprehensive security features, including threat protection, deep packet inspection and robust vpn capabilities.
What do you dislike about the product?
Some user reported about slowness response times and difficulties with accessing some websites.
What problems is the product solving and how is that benefiting you?
Enhance security and reduced risk by blocking threats at the network edge.
Transitioning into a sound Firewall solution.
What do you like best about the product?
The connection between Sophos Antivirus, Machine Scanning, and serving to completely protect my network from active internal and external threats.
What do you dislike about the product?
The learning curve associated with implementing Firewall features.
What problems is the product solving and how is that benefiting you?
Protecting my network (internal and external) from unauthorized threats.
Graphical interface simplifies configuration and reduces reliance on specialized IT personnel
What is our primary use case?
I use Sophos XG mainly as a gateway. It also serves as the DHCP server on my network and is utilized for web control.
What is most valuable?
The Sophos XG offers intuitive configurations, which is primarily what I find valuable. It is easy to configure due to its graphical interface, reducing the reliance on specialized IT personnel and cuts down on time used for support and troubleshooting.
What needs improvement?
The reporting side could use improvement. Having more reports on the dashboard would be beneficial. While there might be different tools or licenses for various purposes, having more reports available would be helpful.
For how long have I used the solution?
I have been working with Sophos XG for nearly five years. I started with Cyberoam and then transitioned to Sophos.
What was my experience with deployment of the solution?
The deployment process was smooth. There were trained engineers available, and it was easy for my team to adopt.
What do I think about the stability of the solution?
The solution has been stable. It's on 24/7 and has consistently been reliable over the years.
What do I think about the scalability of the solution?
I have not had the need to scale, which might be due to having more capacity than needed.
How are customer service and support?
I rely on local vendor support, so I haven't directly engaged with Sophos technical support.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
Before Sophos, I used Linux-based firewalls that I configured myself. Cyberoam was my first physical firewall, which naturally progressed to Sophos due to cost considerations and local support.
How was the initial setup?
The initial setup was straightforward. It wasn't a lengthy project, and within three days, the deployment was completed.
What about the implementation team?
I did not use a specific project methodology. I followed my regular project plan, which included an initial meeting to kick off the deployment.
What was our ROI?
I benefit from reduced reliance on specialized IT skills, especially during staff turnover. The graphical interface of Sophos XG simplifies configurations, saving time in support and troubleshooting compared to the Linux-based solution I previously used.
What's my experience with pricing, setup cost, and licensing?
The decision to go with Sophos was influenced by pricing and strong local support.
Which other solutions did I evaluate?
During my evaluation process, I looked at Cisco and Palo Alto in addition to Cyberoam.
What other advice do I have?
For organizations considering Sophos, it is important to evaluate their network deployment plan, especially if they have a hybrid environment. They should consider if Sophos XG, in its basic deployment, can provide sufficient security or if additional tools are required. I would rate the overall solution an eight out of ten.
Which deployment model are you using for this solution?
On-premises
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