We are using it as a firewall to protect and control Internet access, as well as control other access like SAP. Some of our employees connect from remote locations, and our server is on-premises. We use this firewall for access control and also for VPN connections.
Sophos Cloud Firewall (PAYG)
SophosExternal reviews
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Honest review for sophos firewall
What do you like best about the product?
- one of the best software for unified threat management
- super fast no network delays
- self explanatary UI
- super fast no network delays
- self explanatary UI
What do you dislike about the product?
-doesn't have some basic functions
- support lacks
-reports aren't customized well
- support lacks
-reports aren't customized well
What problems is the product solving and how is that benefiting you?
- create operational efficiency
- imrove compliance and risk management
- cost management
- imrove compliance and risk management
- cost management
Easy to use and offers excellent support
What is our primary use case?
What is most valuable?
It's easy to use, and the service is good. If anything goes wrong, their support system is very reliable.
What needs improvement?
The renewal process for this box is too frequent. We purchased it five years ago, and it's expiring in 2025. So, I feel they expire it too quickly.
In future releases, this solution could have more graphical elements on the dashboard to make it easier to understand. While there are graphics and a good dashboard, there's always room for improvement.
For how long have I used the solution?
We have been using Sophos XGS for ten years. At that time, it was new. So somebody recommended us to take this. Our service provider recommended it, and that's why we have taken it.
What do I think about the stability of the solution?
It is a stable solution.
What do I think about the scalability of the solution?
It is a scalable solution. We have around 300 end users in our organization.
How are customer service and support?
The customer service and support has been excellent.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have worked with Cisco and Fortinet Firewalls. It's hard to compare.
Installation and understanding are a bit challenging with Cisco, whereas Sophos is easier to install and use.
We have a FortiGate firewall at another location. We recently purchased it.
How was the initial setup?
The initial setup is very, very easy.
What about the implementation team?
The deployment process took me more than two to three hours, including all the checks. I had a backup of the earlier Sophos firewall, so I just restored it and verified everything.
One person for support and checking, so two in total are enough for deployment and maintenance of the solution.
What other advice do I have?
I would definitely advise to use Sophos. Overall, I would rate the solution a nine out of ten.
Stable product with an efficient user management system
What is most valuable?
The product’s most valuable feature is the user management system.
What needs improvement?
The product's technical support services could be better.
For how long have I used the solution?
We have been using Sophos XG for three to four years.
What do I think about the stability of the solution?
I rate the product’s stability an eight or nine out of ten.
What do I think about the scalability of the solution?
We have 15 to 20 Sophos XG users. I rate its scalability an eight or nine.
How are customer service and support?
We do not receive enough technical support services from Sophos XG.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was complicated because we didn’t have executives with proper expertise. It took us two months to complete.
What's my experience with pricing, setup cost, and licensing?
I rate Sophos XG’s pricing a seven out of ten.
What other advice do I have?
I rate Sophos XG an eight out of ten.
Best Firewall for Company
What do you like best about the product?
Sopho firewall is giving a power full protection and best visibilty
automatice respond to security incidents ,
since we had Sohpos firewall , we have no issues with scam websites .
automatice respond to security incidents ,
since we had Sohpos firewall , we have no issues with scam websites .
What do you dislike about the product?
we have no issues with sophos firewall , it is a great solution for our company ,
What problems is the product solving and how is that benefiting you?
before using sofos firewall we have alot of issues from spam and scam websites ,
the dashboard is easy use and can give full information about the network and traffic .
the dashboard is easy use and can give full information about the network and traffic .
Sophos Firewall Deliver You A Strong Network Security Protection Against VariousThreats
What do you like best about the product?
- User Friendly On The Management Console And Making Simpler For Administrator On Configuration
- Details Log Viewer For Traffic Log, Web Filter Log, Application Control Log
- Free SSL VPN Without Additional License Require
- Details Log Viewer For Traffic Log, Web Filter Log, Application Control Log
- Free SSL VPN Without Additional License Require
What do you dislike about the product?
- TAC Support Sometimes Is Slow On Responding Support Case
- False Positive On AV Signature Detection
- Performance Impact On Small Model When Using Certain Features Or Running Specific Configuration On Sophos Firewall
- False Positive On AV Signature Detection
- Performance Impact On Small Model When Using Certain Features Or Running Specific Configuration On Sophos Firewall
What problems is the product solving and how is that benefiting you?
- Network Security On Sophos Firewall Provide You A Robust Protection
- Threat Detection And Prevention
- Web Filter And Application Control
By Addressing This Issue, Sophos Firewall Contribute To Enhance Overall Network Security, Reducing The Risk Of Breaches, And Enable Organization To Maintain A Secure And Productive Network Enviroment
- Threat Detection And Prevention
- Web Filter And Application Control
By Addressing This Issue, Sophos Firewall Contribute To Enhance Overall Network Security, Reducing The Risk Of Breaches, And Enable Organization To Maintain A Secure And Productive Network Enviroment
Summary of experience in using and managing Sophos XGS
What do you like best about the product?
Reliability, Perfomance, Scalability, Friendly Interface. Comprehensive Security features, Centralized Management if you have the respective license. Easy integration with its own ecosystem.
What do you dislike about the product?
While they are constantly updating security in relation to discovered vulnerabilities, sometimes when performing an update, issues or errors may arise in certain functions. Therefore, it may be necessary to perform a downgrade.
What problems is the product solving and how is that benefiting you?
Alongside XGS, I have been able to address performance issues, network monitoring, and administration. It is also highly reliable when it comes to protecting exposed servers.
Has an easy initial setup process, but its stability needs improvement
What is our primary use case?
We use the solution to secure networks and traffic for our customers.
What is most valuable?
The solution is easy to use and provides regular updates. Along with this, it is network friendly as well. Thus, we can easily control and monitor the devices.
What needs improvement?
The solution's pricing and stability could be better.
For how long have I used the solution?
We have been using the solution for three years.
What do I think about the stability of the solution?
It is a stable solution. I rate its stability a seven or eight. Sometimes, we encounter stability issues.
What do I think about the scalability of the solution?
It is a scalable solution. I rate its scalability an eight or nine. Our clients for the solution are enterprise businesses.
How are customer service and support?
The solution's technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
The solution is easy to install. It takes a day or two to complete depending on the use cases. We require one technician for its deployment. Also, its maintenance process involves adding connections, managing them, and checking the errors.
What's my experience with pricing, setup cost, and licensing?
We have the solution's annual license. Its price is moderate, but it could be cheaper. Also, there are additional costs involved as it requires appointing IT experts.
What other advice do I have?
I recommend the solution to others and rate it as seven out of ten.
Best feature rich firewall for small to medium enterprises.
What do you like best about the product?
> Dashboard view, which comprises user activity, firewall stats and application stats. It's easy to monitor from one pane of glass.
> SSL Decryption and Web Proxy Configuration.
> Ease of setting up and deploying policies.
> SSL Decryption and Web Proxy Configuration.
> Ease of setting up and deploying policies.
What do you dislike about the product?
> CPU spikes at times but with newer updates, we are not noticing the same.
> Active-active setup in the firewall does pose some problems at times.
> Active-active setup in the firewall does pose some problems at times.
What problems is the product solving and how is that benefiting you?
> Policy management.
> User management.
> TLS inspection module.
> Session management
> Ease of configuring IPS/Application module.
> User management.
> TLS inspection module.
> Session management
> Ease of configuring IPS/Application module.
Easy to install, reliable, with helpful technical support
What is our primary use case?
We are resellers.
What is most valuable?
The SD-WAN feature stands out as the most valuable aspect.
What needs improvement?
Fortinet surpasses Sophos in terms of support, particularly with its comprehensive five-one feature console.
Additionally, there are notable differences between appliance models, including variations in hardware, utility, and product offerings.
It is essential to compare these aspects to ensure optimal performance and functionality.
While Sophos may not excel in the support aspect, it still provides satisfactory performance overall.
However, other solutions may offer better support and resource availability.
For how long have I used the solution?
I have been working with Sophos XG for three years.
What do I think about the stability of the solution?
Sophos XG is a stable solution.
What do I think about the scalability of the solution?
Sophos appliances typically offer a fixed level of throughput, which means their scalability may be limited compared to more flexible solutions.
It is important to consider this aspect when implementing Sophos for your organization.
How are customer service and support?
Technical support is good.
When considering master gold names, it is evident that they offer a competitive package.
I would rate technical support an eight out of ten.
Microsoft's protection has received positive feedback and strong on-site support from both customers and partners.
Their response to cases, including targeted remediation, has been prompt and efficient.
In certain instances, there is a reliance on Microsoft's expertise and direct involvement to ensure a satisfactory resolution.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is straightforward. It is easy.
What's my experience with pricing, setup cost, and licensing?
The price is reasonable.
The licensing cost in the final currency amount, is 163,080, with three years of support.
Support costs are approximately 50 percent.
What other advice do I have?
As for advice on implementing Sophos, it would depend on your specific requirements and the desired features you seek in a security solution.
Evaluating factors such as support, performance, compatibility, and cost-effectiveness is essential when making a decision.
It is recommended to carefully assess your organization's needs and consult with Sophos representatives or IT professionals to determine if Sophos is the right fit for your environment.
It is recommended to carefully assess your organization's needs and consult with Sophos representatives or IT professionals to determine if Sophos is the right fit for your environment.
I would rate Sophos XG an eight out of ten.
Good for unified threat management
What is our primary use case?
Mainly as a firewall, and in some cases, as a firewall with camera surveillance integration. But primarily, it is used for firewall functionality.
What is most valuable?
I find the firewall functionality and unified threat management to be the most useful features.
What needs improvement?
The VPN has been a persistent problem for us. It's not straightforward to configure. We often encounter issues with setting up the VPN. Sometimes it works, sometimes it doesn't, and we haven't been able to determine the cause.
So the VPN configuration could be less cryptic. It should be easier and more straightforward to configure. A simplified installation process and clearer instructions would be helpful. The current VPN configuration is a bit convoluted.
In additional features, it would be beneficial if Sophos XG could have an enhanced feature for aggregating bandwidth. Currently, it supports load balancing to some extent, but it would be even better if it could aggregate the bandwidth. For example, if I have multiple links, say two or three, it would be great if the solution could aggregate the bandwidth from those links.
For how long have I used the solution?
Ever since Sophos acquired Cyberoam. I used to use Cyberoam, and then Sophos took over Cyberoam. So I would say it's been about five to seven years since that transition happened.
I have various versions because I'm a network service provider. I offer the high-end enterprise edition as well as the mid-range and basic versions. There are several different models available.
What do I think about the stability of the solution?
I would rate the stability a ten out of ten. It is very stable.
What do I think about the scalability of the solution?
When deploying on-premises, if you need to scale, you have to purchase additional hardware. So, on-premises scalability would be around six out of ten. You have to size the solution for future needs.
The cloud version is much more scalable. However, when it comes to on-premises deployments, scaling can be challenging. If you need to upgrade to a higher level, you have to acquire another hardware box. So, it's not as straightforward as cloud scalability, but it's still possible, though not as easy.
There are about 200 users. They are small and medium businesses.
How was the initial setup?
I would rate the initial setup an eight out of ten, where one is difficult, and ten is easy. It required some experience in designing networks. It's not a simple "click-click-click" process; it requires the expertise of a network professional. So, if you're not experienced, it can be challenging.
It can be difficult for inexperienced users, but with the right knowledge and experience, it is manageable.
What about the implementation team?
The deployment process involved acquiring the device, planning the network design, configuring it according to the desired network setup, and then connecting the necessary cables. It's a relatively straightforward process.
It only took an hour to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
It is fairly priced. I would rate it an eight out of ten. Mostly, I only purchase the standard license because I don't usually require the other features. It would cost approximately $2,000 on an annual basis.
What other advice do I have?
Overall, my experience has been positive. I haven't encountered any major issues with it. It's easy to use and not cryptic. It's also quite stable, and I rarely experience any hangs or similar problems.
I would rate this product an eight out of ten because there is still room for improvement in VPN.
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