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Reviews from AWS customer

3 AWS reviews
  • 5 star
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  • 3
  • 3 star
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External reviews

110 reviews
from and

External reviews are not included in the AWS star rating for the product.


    RonnieYazdani

User-friendly CLI and efficient dashboard streamline operations with robust security features

  • April 17, 2025
  • Review provided by PeerSpot

What is our primary use case?

We usually recommend Palo Alto Networks VM-Series for BFSI companies.

What is most valuable?

I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.

What needs improvement?

It may be beneficial if the firewall can monitor all internal elements like VMs pulling from HP servers. Consolidating these insights into a single dashboard would be advantageous.

For how long have I used the solution?

I have been familiar with Palo Alto Networks for four or five years.

What do I think about the stability of the solution?

The performance of VM instances has some limitations in terms of threshold and throughput compared to appliances.

What do I think about the scalability of the solution?

I would rate scalability as eight out of ten.

How are customer service and support?

Palo Alto Networks offers better technical support, maintaining SLA efficiently, and resolving issues promptly.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In some cases, I have migrated from Cisco to Palo Alto Networks VM-Series smoothly.

What's my experience with pricing, setup cost, and licensing?

Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust. Technical configuration is a focus area due to its high commercial profile.

Which other solutions did I evaluate?

I consider Check Point alongside Palo Alto Networks, as well as Cisco for wireless solutions.

What other advice do I have?

When evaluating, consider the customer’s environment and pain points since both Check Point and Palo Alto Networks have their advantages. Overall, I rate Palo Alto Networks VM-Series eight out of ten.


    Pedro O.

Using Palo alto Firewall

  • April 10, 2025
  • Review provided by G2

What do you like best about the product?
The ability to deploy on AWS, Azure, and GCP with consistent security policies across hybrid environments is a game-changer. Additionally, the SSL decryption feature ensures no threats hide in encrypted traffic
What do you dislike about the product?
The VM-Series’ dynamic address groups and User-ID features streamline policy enforcement based on real-time user/device context. The Threat Prevention subscription (with WildFire) provides AI-driven malware analysis
What problems is the product solving and how is that benefiting you?
Shadow IT Risks: Layer 7 visibility identifies unauthorized SaaS apps (e.g., employees using unapproved cloud storage), reducing data exfiltration risks by 60%.

Cloud Security Gaps: Auto-scaling in AWS prevents bottlenecks during traffic spikes while maintaining threat inspection.


    Computer & Network Security

very easy to spin up, manage, and deploy using terraform, manage using ansible

  • April 08, 2025
  • Review provided by G2

What do you like best about the product?
was able to deploy using terraform, and provision all the firewall rules using ansible, easy to control via code. was able to test deploying in AWS and azure with no problems.
What do you dislike about the product?
not much, great product overall. i will say i wish getting the product deployed was a little faster, not nessicarly the most emphermial product, but besides that great
What problems is the product solving and how is that benefiting you?
limiting access to backend application, acting as network gatweay and firewall for my backend appication. used it as middlewear in between azure devops and my private application.


    Hospital & Health Care

Great experience using Palo Alto VM series devices

  • April 04, 2025
  • Review provided by G2

What do you like best about the product?
Ease of use and implementation of the VM devices. VM series offer a great experience whether deploying in the cloud or on-premises. Palo Alto support is very responsive, also the support portal is very easy to navigate.
What do you dislike about the product?
There is not much to dislike about Palo Alto VM series devices, one thing might be the way they are licenced. You need to purchase Flex credits and depending on the features you use it how many credits your VM consumes.
What problems is the product solving and how is that benefiting you?
Enabling our organization and our users to establish secure connection to external applications and services. Also provides resiliency and stability to our network.


    Frank Nguyen

Secures remote work with advanced threat protection and efficient traffic management

  • April 03, 2025
  • Review from a verified AWS customer

What is our primary use case?

I am using Palo Alto Networks VM-Series because almost all my application infrastructure is hosted on AWS. AWS supports deploying Palo Alto Networks VM-Series in their marketplace, and Palo Alto is a leader in security in the firewall market. I also use the GlobalProtect VPN from Palo Alto Networks.

What is most valuable?

Palo Alto Networks VM-Series is very strong in security features like antivirus, anti-spyware, and machine learning capabilities that help scan for antivirus and anti-spam. This ensures high security for internal and external traffic. They frequently update antivirus patterns and application threats, which provides reliable protection. I also value GlobalProtect VPN for supporting remote users as most of my employees work remotely. Additionally, Palo Alto Networks helps me visualize and manage network traffic effectively, blocking risky files and enhancing network security.

What needs improvement?

Currently, I do not have specific suggestions for Palo Alto Networks VM-Series improvements. I am happy with the rich features provided. As I have only used it for four months, I might need more time to explore and suggest enhancements.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series since December 2020, around four months.

What was my experience with deployment of the solution?

Deploying Palo Alto Networks VM-Series was a bit challenging. I rate it a six out of ten for ease, as it required going through extensive documentation to set it up. Deployment took nearly a week to complete.

What do I think about the stability of the solution?

I rate the stability of Palo Alto Networks VM-Series as seven out of ten. I have not experienced any major problems or downtime, but I haven't yet explored all its features.

What do I think about the scalability of the solution?

Currently, I do not have a clear answer about the scalability of Palo Alto Networks VM-Series as I have not scaled it yet.

How are customer service and support?

I have not directly used Palo Alto's technical support as I rely on vendor support. The vendor provides me with documentation when needed.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

Before using Palo Alto Networks VM-Series, I used a physical box on-premises. The switch was due to moving all infrastructure to AWS, necessitating a virtual solution.

How was the initial setup?

The initial setup of Palo Alto Networks VM-Series was somewhat challenging, requiring extensive documentation review. I rate it a six out of ten for ease.

What about the implementation team?

I handled almost 100% of the deployment myself. However, for specific features, I consulted the vendor engineer, who provided online documentation for guidance.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing of Palo Alto Networks VM-Series as six or seven out of ten. The cost involves purchasing through a vendor, which might mark up due to the supply chain. I've had no complaints about Palo Alto's pricing.

Which other solutions did I evaluate?

I did not evaluate other options before choosing Palo Alto Networks VM-Series, as it is a leader in the market.

What other advice do I have?

Overall, I rate Palo Alto Networks VM-Series an eight out of ten. I am happy with its performance and rich features.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Dylan M.

Secure and easy to integrate.

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
It excels in providing robust security features tailored for cloud environments. Its ability to seamlessly integrate with major cloud platforms ensures consistent protection across hybrid and multi-cloud architectures. Additionally, its scalability is a strong point, allowing organizations to adapt to changing workloads without compromising performance. The centralized management through Panorama further simplifies operations, making it a powerful tool for securing dynamic, cloud-based infrastructures.
What do you dislike about the product?
The initial setup and configuration can be complex, especially for users without prior experience. The learning curve is steep, requiring significant time and effort to optimize deployment. Additionally, the licensing and ongoing costs can be relatively high, which could deter smaller organizations or those with limited budgets.
What problems is the product solving and how is that benefiting you?
As an administrator, I’ve found that it solves a lot of the challenges we face with securing workloads in the cloud. It provides advanced threat prevention, great traffic visibility, and consistent policy enforcement across our hybrid and multi-cloud environments. One of the biggest benefits is its ability to integrate with cloud-native tools, which simplifies managing security across different platforms. It’s helped us prevent malware, secure east-west traffic, and maintain compliance without adding unnecessary complexity.


    Isaac M.

Highly Secure and Efficient

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
This upe'd our security 10x. I loved the ease in managing and configuring the firewall. Loved how easy the GUI was to navigate and how intuitive it was.
What do you dislike about the product?
Sometimes logs were hard to find and pin point because there was not enough info. There was also some syncing issues between Okta and Palo Alto when we setup Scep certs for WIFI.
What problems is the product solving and how is that benefiting you?
It saving our IT team a lot of time by allowing us to automate security threats and send us notifications when we need to be aware of high level issues.


    Andrew C.

Good experience with Palo Alto Networks VM-Series Virtual Firewall

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
I love the consistency of the firewall, it generally works well. It works well enough that most of the time I don't realize that it's doing anything at all.
What do you dislike about the product?
I enjoy Palo Alto Networks VM-Series Virtual Firewall, however there are times when there are outages with it that are quite inconvenient at times. Generally I don't have issues.
What problems is the product solving and how is that benefiting you?
It solves the issue of preventing bad actors from accessing the same network that I use on a daily basis at my place of business. It also solves the problem of creating an in-house firewall.


    Davis L.

My Review of Palo Alto Networks VM-Series Firewall

  • March 21, 2025
  • Review provided by G2

What do you like best about the product?
My role as a Cyber Security Engineer in the Caribbean's leading MSPs has had me involved with all sorts of technoliogies and after testing this vm for myself left me astounded with the Strong Security and Threat protection including Deep pack inspectopon, threat prevention against the latest vulnerabilites is a strong backing for any firewall. Along with the Cloud Integration for the different platform like Azure and AWS make deployment so much easier.

The UI that is built into the Palo Alto Firewall is a breeze to use and makes implementation less of a hastle.
What do you dislike about the product?
There is minimal things I personally dislike about the Palo Alto Networks VM-Series Virtual Firewall but it was noticed that during peak traffic the performance has seen a drastic dip once a lot of traffic is transversing the network. Also tied with the high cost of licensing will add to the cons.
What problems is the product solving and how is that benefiting you?
The Palo Alto Networks VM-Series virtual firewall solves problems related to securing virtualized and cloud environments by providing advanced threat prevention and network security


    Hospital & Health Care

Great Company

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
The company is really great. It provides good insights. I really wish I could get a chance to work with this esteem corporation. I really hope this company spread across USA
What do you dislike about the product?
I really wish they spread across USA. The company should not be limited to California. They should encourage more people like us to work with them, that's it.
What problems is the product solving and how is that benefiting you?
It provides protection for the system. Great firewall protection. Everyone should have this Virtual Firewall. I really heard great things about it from other users as well.