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Reviews from AWS customer

5 AWS reviews

External reviews

380 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Nitin C.

we are using it in our cyber security project and it is very easy to use

  • June 12, 2025
  • Review provided by G2

What do you like best about the product?
It is the best platform to integrate tools and is very easy to use.
What do you dislike about the product?
don't have any negative expirace on this platform
What problems is the product solving and how is that benefiting you?
we got the event details clearly and its very manageable


    Dinesh K.

Sumo Logic is a great Tool

  • May 29, 2025
  • Review provided by G2

What do you like best about the product?
I use Sumo Logic on a every day basis to debug the Call flow. Sumo Logic Log search is a fantastic tool that provides good log search mechanisam. Sumo Logic rich in tools helps to quickly debug the voice call flow with its clear log details.

Traces are very clear in Sumo Logic helps to find what we required.

Metrics are also very helpful.
What do you dislike about the product?
Everything is fantastic. No issues in Sumo Logic.
What problems is the product solving and how is that benefiting you?
Sumo Logic helps me to quickly understand the voice call flow and find the issue in the flow. It helps to debug the issue quickly.


    Isaac J.

We use Sumologic at operation Brazilian SOC. Good plataform !

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
User experiencie is good , we see datas easy.
What do you dislike about the product?
The new interface not good ! But this happened.
What problems is the product solving and how is that benefiting you?
This is our central platform operation, easy visitations our datas.


    Financial Services

Great tool to monitor and analyze logs

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
Very easy to use and many different tools to navigate it easily
What do you dislike about the product?
You can get lost on all the different options it has
What problems is the product solving and how is that benefiting you?
Helps us monitor our apps


    Mehrdad P.

Great logging tool, with a strong query language

  • March 25, 2025
  • Review provided by G2

What do you like best about the product?
It is easy to use. I like the documentations. The copilot plugin is helpful too. I have been using SumoLogic for different tools pretty often and they are great and we can categorize data or shard them easily.
What do you dislike about the product?
More examples on the documentation section can be helpful.
What problems is the product solving and how is that benefiting you?
Logs and reporting


    Christian D.

SumoLogic Review

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
We value sumologic as our SIEM on security. It is very helpful on query and ease of use for monitoring and setting up alerts. We use this everyday for critical monitoring.
What do you dislike about the product?
It needs more tutorials on queries and pipelines. Monitoring on logging size too.
What problems is the product solving and how is that benefiting you?
Sumo Logic effectively solves issues related to log management and real-time monitoring, enabling me to quickly identify and troubleshoot problems, gain valuable insights from data, and enhance overall system performance, which ultimately improves operational efficiency.


    Accounting

Amazing experience over multiple services for correlation tracking

  • March 20, 2025
  • Review provided by G2

What do you like best about the product?
I can make requests to see logs over multiple services and consolidate them in one dashboard.
What do you dislike about the product?
The UI is starting to become dated compared to tools like NewRelic
What problems is the product solving and how is that benefiting you?
We're using sumologic primarily for logging and dashboards for our kubernetes microservices. It fits it's purpose very well!


    Manufacturing

Sumo Logic a top class log collector and log query

  • February 07, 2025
  • Review provided by G2

What do you like best about the product?
Sumo Logic has a query language that is easy to learn. It queries returns fast results. One of the many features of Sumo Logic is that it ingests logs from many different sources. It does have support for many data sources which reduces the time one would have to spend with any customization. When troubleshooting issues one can turn to Sumo Logic logs to investigate to norrow down what happened at a particular time. In my organisation we use Sumo Logic to ingest Active Directory logs and query for events relates to user(s) when investigating user activities.
What do you dislike about the product?
Some of the things that I don't like about Sumo Logic is that it's cost is higher than similar tools. The customer support for Sumo Logic is not that great. As an enterprise custom I expected a higher quality of service. There is not much for out of the box reports or dashboards.
What problems is the product solving and how is that benefiting you?
Sumo Logic helped with complimenting the SIEM solution used. It is used to ingest the logs for Critical Infrastructure. For example, we use Sumo Logic to ingest Active Directory logs. Therefore, Sumo Logic is used as a log repository and also used to investigate events related to user activities. We also use Sumo Logic when looking for events related to specific applications that are Critical Infrastructure components and it is easy to quickly parse the logs and get results in a timely manner.


    Accounting

Sumo is the best tool for Log Management

  • January 23, 2025
  • Review provided by G2

What do you like best about the product?
Its a great single pane of glass that integrates well with our other ERP solutions and SAAS products. Ease of Use and implementation is also a great plus.
What do you dislike about the product?
The customer support hasn't been as expected and there have delays in processing tickets and inquiries.
What problems is the product solving and how is that benefiting you?
Log Management and monitoring


    Josh N.

Great product - great support

  • January 22, 2025
  • Review provided by G2

What do you like best about the product?
It's very inuitive and there's always positive changes being made. Support is great and there's a lot of available training.
What do you dislike about the product?
The AI feature still needs tuning. In it's current state it's not that helpful.
What problems is the product solving and how is that benefiting you?
Log monitoring and SIEM. It's giving greater insigiht to our enviornment.