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Reviews from AWS customer

4 AWS reviews

External reviews

373 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Internet

Centralized and democratized logging is essential for a software team

  • November 20, 2018
  • Review provided by G2

What do you like best about the product?
From the start the Sales team was very good at understanding their product and getting a solutions architect on board early to help you understand the best ways of getting information from your logs. They are open to lots of dialog and willing to make sure you are in a good place to succeed.

The ingestion tools are fairly simple and for us we defaulted most to the HTTP ingestion endpoint.

Parsing is very robust and extracting fields from your logs can be done a number of different ways.
The log-metrics ability was a real winner for us as we have a number of items that log metric information but aren't spitting them out as actual metrics endpoints. This basically allows you to do any custom metrics in a log line to work with.

The query language is fairly robust and allows for things like joins, subqueries, aggregation and log reduction and time comparisons.
What do you dislike about the product?
As with any of these tools you must really understand their standard query language. It takes a little to get used to and you need to think through how to use it all.

I also would have expected more ways of ingesting the data to be built out. Things like common tools that would have been used.

The content library has taken me a little to get used to because even though my user has access to everything I still have to switch to the content administrator view to move things to root level folders.
What problems is the product solving and how is that benefiting you?
Centralized Logging
Alerting
Dashboards
Application Performance Management
Team Efficiency (Github Integration)
Recommendations to others considering the product:
Take the initial calls with the Sales team seriously and setup an ingestion as soon as possible to get the most value out of those conversations.


    Consumer Goods

Reasonably priced log aggregation + metrics

  • November 03, 2018
  • Review provided by G2

What do you like best about the product?
SumoLogic has all the features (and then some) that SMBs would need to complete log aggregation across infrastructure. Additionally, there are many pre-built search/parsing formats for common data types (like AWS access logs) that are very handy.
What do you dislike about the product?
Sometimes dashboards and search interfaces don't have the latest logs and can take some time to get there.
What problems is the product solving and how is that benefiting you?
Log aggregation for server/application management across services.


    KC B.

Powerful log analysis tool

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
Fairly easy to use and very powerful. It's hard to imagine doing production support without a tool like this.
What do you dislike about the product?
I wish it was cheaper so we could ingest more logs.
What problems is the product solving and how is that benefiting you?
It's great for diagnosing production issues by examining and correlating logs. It's also good for alerting based on criteria.
Recommendations to others considering the product:
Definitely worth considering as a cheaper alternative to Splunk and a more feature-rich solution versus open source (E.g. ELK).


    Airlines/Aviation

Cloud logging tool

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
I don’t have to worry about the infra piece
What do you dislike about the product?
They can add more security and its features. Also more complex options are expected. Still lagging behind SIEM tool
What problems is the product solving and how is that benefiting you?
Issue troubleshooting and monitoring
Recommendations to others considering the product:
If you have SIEM, the ease of infra


    Matt P.

Pricey, but excellent

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
I like that it is easy to automate collector installation across a variety of infrastructure.
What do you dislike about the product?
The UI is quite clunky, and lags behind established peers such as Splunk, and up-and-comers such as Google's cloud offering.
What problems is the product solving and how is that benefiting you?
We needed a way developers could aggregate logs quickly and easily, without having to perform manual steps that would take them away from their jobs.
Recommendations to others considering the product:
Definitely give them a try depending on your needs. They are pricey, but worth it at this point, especially if your workload is in AWS.


    Information Technology and Services

My Sumo Logic review

  • July 24, 2018
  • Review provided by G2

What do you like best about the product?
I use to have no logs when searching servers till our company found Sumo Logic. This solved an immediate problem. Lots of configurable agents and integration points.
What do you dislike about the product?
The speed isn't the greatest. Sometimes while searching for things from over a month ago...it really slows down. Query language takes a lot to get to know.
What problems is the product solving and how is that benefiting you?
Application Logging
Recommendations to others considering the product:
Sumo Logic is a good system but it definitely needs more updates before it's perfect


    Subodh S.

my awesome sumologic

  • April 24, 2018
  • Review provided by G2

What do you like best about the product?
Before to this sumolog , I was having huge issue while searching my application log in different server . My application having 4 server and each server having no of logs . Some time , in case of any production issue , i have to find the issue and trace the log. Before sumolog , i have to login each server and find the log then individually i have to put the condition to refine the logs .But now, i am so comfortable and quickly able to add no of search parameter and sumo logic search all logs from all server environment at once . This is time saving , quick and less error prone . Good work sumo logic team .
What do you dislike about the product?
initially i have to remember some search criteria but after while it's easy to use .
What problems is the product solving and how is that benefiting you?
reading production logs for various application server .
Recommendations to others considering the product:
i recommend other people to use this server if you quickly want to see your logs. This is very efficient product for who is doing production support .


    Information Technology and Services

Review about Sumologic

  • April 19, 2018
  • Review provided by G2

What do you like best about the product?
It is really easy to debug the issues by going through the sumologic account.
What do you dislike about the product?
Some times the metric shows incorrect values.
What problems is the product solving and how is that benefiting you?
We use for tracking our environment logs.


    Information Technology and Services

Great for log aggregation

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
It is very useful for log aggregation across multiple application nodes in Amazon Ec2.
What do you dislike about the product?
There isn't the ability to forward logs to an amazon s3 bucket if you don't ingest the logs
What problems is the product solving and how is that benefiting you?
We are trying to improve our time to resolution. With sumologic, we are able to triage an incident much quicker.


    Matthew J.

Sumo Logic (Reliable and Powerful)

  • January 29, 2018
  • Review provided by G2

What do you like best about the product?
The ability to monitor logs from any system. Powerful query language, dashboards and alerting make this logging system a great choice for small to large companies. Centralized management of the collector agents allow easy updating of remote systems,
What do you dislike about the product?
The query language has a pretty steep learning curve. The (collector) agents are pretty large in size and require an included Java run-time.
What problems is the product solving and how is that benefiting you?
Logging of applications, OS and S3 bucket logs all from a single interface.