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External reviews

284 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Federico P.

The SUM of all fears, solved!

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Whatever your question is, it's about learning how to write it in a SUMO query, but it can be answered!
What do you dislike about the product?
Performance is not great with longer timespans.
What problems is the product solving and how is that benefiting you?
Production monitoring, issues analysis.
Given how SUMO works it allows us to learn things we would've never realized otherwise.


    Jung Jun P.

the best so far

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Search query is very powerful.
Scheduled search and alert help us to monitor our system.
Dashboard is another awesome feature.
What do you dislike about the product?
sometimes the performance is slow, "log reduce" is powerful but it can be improved.
What problems is the product solving and how is that benefiting you?
Monitoring errors and logs.
Scheduled search and Alert


    Media Production

Sumologic is a pretty good tool for what it does.

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
I think it's amazing how fast sumo can search through millions of logs to find exactly what I'm searching for. The speed and configurability is really great.
What do you dislike about the product?
One problem is sometimes the frontend is a little clunky or lags when loading all that data.
What problems is the product solving and how is that benefiting you?
I generally use it when debugging production support issues. It lets us go back and see what happened.


    Retail

Great tool for analyzing logs and creating quick dashboards for all purposes.

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
We use Sumologic mostly for log analysis. One of the easiest tools to create quick dashboards using the logs. We've created numerous dashboards on the fly when we needed to look at some quick numbers and data. We've also help a lot of the testing teams creating dashboards that eliminate the need of scrolling through hundreds of lines of logs. One of the other advantages is with centralized logging the process of going through approvals to view the logs for each servers and applications have now been eliminated. Also the ease of use has contributed to a good adoption rate.
What do you dislike about the product?
A search using keywords gets the results but getting the surrounding messages can be a little tricky and someone who hasn't had much experience with SumoLogic can get overwhelmed while trying to get those messages. I've seen couple of instances where a developer went back to using a telnet client like Putty to look at logs. Once someone has spent enough time with SumoLogic it becomes a default tool to analyze the logs.
What problems is the product solving and how is that benefiting you?
One of the key uses we've seen was during the holidays when we wanted to get the specific numbers and display it in the big screen for all business and this was done quite easily using Sumo. It helped tremendously to analyze the numbers and find issues.


    Real Estate

This product is great

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
How easy it is to integrate with your software product. It's also very easy to use and fast.
What do you dislike about the product?
I would prefer if there was more documentation available for creating more advanced query searches.
What problems is the product solving and how is that benefiting you?
Our product is entirely AWS Lambda-based. Development wouldn't be possible without sumo logic's logging capabilities. Also, debugging is seamless with sumo.
Recommendations to others considering the product:
Get familiar with how the querying language works; it's very powerful if used correctly.


    Health, Wellness and Fitness

Very competitive to Splunk

  • February 14, 2019
  • Review verified by G2

What do you like best about the product?
90% of the functionality of splunk but a fraction of the work to get up and running.
What do you dislike about the product?
Some of the built in reporting isn't in sync with the current vendor log formats. Content library isn't as extensive as Splunk.
What problems is the product solving and how is that benefiting you?
HIPAA Compliance


    Electrical/Electronic Manufacturing

Great software to parse logs and perform data analysis

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
SumoLogic is very powerful when you need it to be but also quite easy to get going with.
What do you dislike about the product?
Some of the error messages aren't clear as to what is actually wrong with your query so at times you have to play around with the query. SumoLogic support is awesome though.
What problems is the product solving and how is that benefiting you?
Parsing logs and making sense data flowing in.


    Education Management

Sumologic is great tool to monitor our application in Production

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
We use sumologic for our Log aggregator. We have dashboard and alerting set which helps is monitoring our application performance, error cases, debugging,
What do you dislike about the product?
The queries are good while building dashboard some times i find difficulty in the joining multiple log line (like joins in RDBMS),
What problems is the product solving and how is that benefiting you?
We use sumologic for our Log aggregator. We have dashboard and alerting set which helps is monitoring our application performance, error cases, debugging,


    jack k.

Good Siem option

  • February 14, 2019
  • Review verified by G2

What do you like best about the product?
have support slack channels and many ways to reach someone
What do you dislike about the product?
some dashboards you need to create yourself vs something like splunk
What problems is the product solving and how is that benefiting you?
getting all data in one place


    Financial Services

My Experience with Sumo

  • February 14, 2019
  • Review provided by G2

What do you like best about the product?
Sumo is an endlessly-customizable way to quickly access what I need from my company's extensive server logs.
What do you dislike about the product?
Sumo's character limits do sometimes cut off information that I need from particular logs.
What problems is the product solving and how is that benefiting you?
Sumo's intuitive interface allows frontline support reps at my company to access a vast array of data to solve customer requests at lightning speed. No need for long waits to request logs from engineering teams, and no need to pull off engineers off their projects to help troubleshoot customer issues in most cases.