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External reviews

312 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Internet

Great Logging tool

  • December 26, 2017
  • Review verified by G2

What do you like best about the product?
The UI and export options. It's very easy to navigate around. Searching around is very easy as well. Compared to other logging tools have used in the past, this is definitely the best. Reading the documentation to understand different syntax definitely helps, it will makes your life easier trust me.
What do you dislike about the product?
I don't dislike anything about it so far. The new beta UI, looks very nice as well, Can't wait for it to go GA. Splunk was another tool I use, but if I had to pick one between both, I'll definitely go with sumo logic.
What problems is the product solving and how is that benefiting you?
Logging issue, we want to retrieve logs of our application, especially when there's an error. Based on what we see, we can then know how to troubleshoot the error correctly. Different teams rely on this tool to be able to successfully perform their duty correctly, so far I can say it's working as expected.
Recommendations to others considering the product:
Learn how to export correctly, Also, read documentations of the tool, so you don't spend extra quality work time trying to figure out how to use the tool. My biggest challenge was exporting in CSV with the data I needed, once I figured this out, my life was easier from there. I'll definitely recommend spending time with the documentation before diving into the application.
Double check with your IT team to make sure you have access to the source category that you need, which is one of the issue I faced, not having proper access, once granted it was smooth sailing from there on.


    Stephen N.

Great interface

  • December 12, 2017
  • Review verified by G2

What do you like best about the product?
The interface allow the user to see all the data presented. It is organize is a well fashion GUI.
What do you dislike about the product?
The information is not informative for users. Maybe more graph to determine report of data.
What problems is the product solving and how is that benefiting you?
Organization of data presented in the application.
Recommendations to others considering the product:
The application workflow is getting better. I can’t wait to implement the full application.


    Alex W.

Sumo Logic Review

  • December 08, 2017
  • Review provided by G2

What do you like best about the product?
Easy to use and navigate. Great parsing tools. Aesthetically please UI.
What do you dislike about the product?
At times it can take a long time to run reports. Limited data visualizations.
What problems is the product solving and how is that benefiting you?
Most of the time I am able to run reports on logs very quickly in real-time.


    Tom V.

Evaluated

  • November 14, 2017
  • Review provided by G2

What do you like best about the product?
Simplicity and get the job done when needed for a quick glance of any system performance.
What do you dislike about the product?
Didn't get a chance to use many of the advanced features.
What problems is the product solving and how is that benefiting you?
Understanding the system metrics


    Richa S.

Innovative cloud-based solution - Perfect!

  • November 13, 2017
  • Review verified by G2

What do you like best about the product?
The user interface is easy to navigate and isolating data to a server is simple. Love the AWS integration which offers real time performance and security insight into the server. It made a lot of things easy.
What do you dislike about the product?
Some work can be done to improve few sectors of User Interface such as reporting and after startup the log generation part.
What problems is the product solving and how is that benefiting you?
Monitoring the servers, AWS instances, and security.
Recommendations to others considering the product:
Best suited towards small and medium-sized organizations. Go for it.


    Chris H.

Great log analysis tool

  • October 25, 2017
  • Review provided by G2

What do you like best about the product?
Very easy to search for pertinent logging to diagnose issues. So much easier than manually digging through log files.
What do you dislike about the product?
Slow at times, especially during high load days of the week. This has seemed to improve recently, however, and I hope this trend continues.
What problems is the product solving and how is that benefiting you?
Helps us quickly scour log data to test and develop our applications
Recommendations to others considering the product:
Make sure you have the correct log level in your applications. Sumo is only as valuable as you make it!!! However it makes crawling logs SOOOO much easier than a straight up text search.


    Sky L.

Easy log aggregation and dashboarding

  • October 22, 2017
  • Review verified by G2

What do you like best about the product?
SumoLogic makes setting up log aggregation easy and quick, with plenty of integration points and configurable agents. Reviewing logs from disparate and distributed systems using their query language is relatively simple, but can get complex fast. In a world of micro-services it is critical to be able to query logs from all running apps and their dependencies in order to monitor system health and debug issues. Whether it is through rSyslog or installed agents Sumo makes collecting logs from many systems a breeze.
What do you dislike about the product?
The alerting management is not what I would expect from an enterprise product. We have many people logging in and creating alerts, and the only way to centralize them so they are manageable is to put them all on shared accounts. If they are created using individual accounts then they have to be migrated after a person leaves, which seems unnecessary. It is a blemish on an otherwise polished product
What problems is the product solving and how is that benefiting you?
Holistic application awareness across the entire stack. Sumo has made it extremely easy to get logs from application, virtual hosts, databases, message systems and other critical infrastructure. It allows us to see correlating events and quickly deep dive during or after incidents.
Recommendations to others considering the product:
If you are looking for a quick jump-start into logging, Sumo makes it very simple.


    Jason S.

Log management for mere mortals

  • October 21, 2016
  • Review verified by G2

What do you like best about the product?
Very easy to get off the ground and get data into the system. Initial spin to data ingesting in just minutes.
What do you dislike about the product?
Sometime the more advanced options are difficult to understand however the documentation is always evolving to fill in the gaps.
What problems is the product solving and how is that benefiting you?
Centralized log management and searching. All of my logs are now all in one place, no more going from box to box trying to find out what I need.


    Chien H.

When it comes to Sumo, the 80/20 rule applies

  • September 18, 2016
  • Review verified by G2

What do you like best about the product?
Sumo Logic is an IAAS search service - that's it's best feature. Anyone who has had to administrate an on-premise log analytics platform knows what a god send having a hosted solution is.
What do you dislike about the product?
The Sumo Logic query language is sometimes difficult to use when trying to do more sophisticated searches. Multi-tenancy may lead to long search times when many other customers are using the system.
What problems is the product solving and how is that benefiting you?
Centralized log analytics. Allows focusing engineering efforts on business differentiators rather than "utility" services like log analytics.
Recommendations to others considering the product:
Do analyze your search requirements. Sumo Logic handles most of the search analytics tasks for 80% of people. However, you need to enumerate your requirements to make sure you're not in the 20% of people. In that case, you'll probably need to go with the other "S" company.


    Computer Software

Great product for tracking user interactions and errors.

  • July 14, 2016
  • Review verified by G2

What do you like best about the product?
The ability to segment data and get very specific in our searches.
What do you dislike about the product?
Sometimes the search logic is not very straight-forward.
What problems is the product solving and how is that benefiting you?
Help us track user data and find errors quicker when they pop up.