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Reviews from AWS customer

5 AWS reviews

External reviews

380 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Government Administration

Great tool for monitoring and log aggregation

  • December 02, 2023
  • Review provided by G2

What do you like best about the product?
Sumo Logic makes agregating our logs across server/environments/accounts easy and accessibe. Not only is pulling our data in a single window or query helpful, the visualization of this data makes it easy to comprehend and compile it into an understandable data set for the intended viewer.
What do you dislike about the product?
Not much to dislike about Sumo Logic from the logging aspect, satisfied our use cases just fine
What problems is the product solving and how is that benefiting you?
In my role Sumo Logic helps be review deployment logs and monitor for issues in logs of servers in which we have many.


    Information Technology and Services

My company uses sumologic

  • December 01, 2023
  • Review provided by G2

What do you like best about the product?
Centralized logging for different environments. Easy configurations for alerts.
What do you dislike about the product?
Nothing much, sumologic serves what we want.
What problems is the product solving and how is that benefiting you?
Log search
Log monitoring
Alerts
Infra monitoring and it's alerts
Easily getting the alerts when there is any issues


    Raghu S.

Great tool for monitoring

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Single unified place easy to configure and maintain
What do you dislike about the product?
Nothing much may be better UI and experience
What problems is the product solving and how is that benefiting you?
Logs monitoring and alerts


    Manufacturing

We were not looking for a new tool but your team sold us during the POV

  • November 29, 2023
  • Review provided by G2

What do you like best about the product?
Your team. Trenton Tubolino and Brandon Borodach deserve a raise. We have had bad experiences in the past and we never thought to move away from our current provider. But thanks to them we are purchasing your solution this month
What do you dislike about the product?
Nothing at all. This solution is not only perfect for our use case but helps us expand to the rest of the organization
What problems is the product solving and how is that benefiting you?
Ingest. We were always struggling with licensing issues


    Nitin P.

Efficient security monitoring, logging and analytics platform.

  • June 21, 2023
  • Review provided by G2

What do you like best about the product?
The Sumo Logic team is supportive and easily accessible, frequently adding more features that make the product more robust. It is a 100% reliable product backed by a great team.
What do you dislike about the product?
I do not have anything negative about Sumo Logic as such to state. Their product is up to the mark and doing a great job. It would be great if more query languages were supported in future.
What problems is the product solving and how is that benefiting you?
1. Incident management - Sumo Logic has been a boon to our organisation in incident management. It has helped us setup robust measures to identify and implement a secure and resilient incident lifecycle.

2. Log analysis - The interface provided by Sump Logic for log analysis is intuitive. With some profound insights, we identified certain vertexes in our product that, when tweaked, positively impacted the revenue.


    Poorna Srinivasa Rao T.

Poorna's SUMOLOGIC Review

  • April 29, 2023
  • Review provided by G2

What do you like best about the product?
Sumo logic is a cloud native tool, which helps in ingesting high volume of data logs with minimum latency. It is highly scalable, aids in real time monitoring, threat detections and SOAR, dashboards and APIs help to work seamlessly.
What do you dislike about the product?
Cost part is a bit higher when compared to other competitors, sometimes there is error in the data representations. Also it is not with as ease as other cloud native siem tools in the market.
What problems is the product solving and how is that benefiting you?
In the current Cyber security environment, Sumo Logic is a beautiful tool to work on the cloud-native Log monitoring part and SIEM environment. It helps to analyze the machine data and work on the security alerts triggered by the defined Use Cases.


    Hospital & Health Care

Great Visualization and Customization

  • April 19, 2023
  • Review provided by G2

What do you like best about the product?
The customization on the dashboards and the visualization of the data are very easy to understand.
What do you dislike about the product?
The process of getting all the data requires lots of product knowledge. Thankfully we work with a SOC that specializes in this software so they were able to visualize our data needs.
What problems is the product solving and how is that benefiting you?
SumoLogic ingests and visualizes data about our environment for my team to review. The SOC also uses this dashboard to report any potential incidents or suspicious activity.


    Financial Services

Excellent, price-friendly, security monitoring & analytics platform!

  • January 18, 2023
  • Review provided by G2

What do you like best about the product?
Support is second-to-none, documentation is excellent, deployment is a breeze, and they're constantly innovating and adding new integrations in their app library.
What do you dislike about the product?
I really don't have anything negative to say about SumoLogic's platform and I've been using it for 2 years now. This is with over a decade of SIEM/log aggregation administration experience using countless 3rd party products. If I had to get crazy and dig into my wishlist, I do wish they offered an "AlienVault-style" endpoint agent to collect logs on desktop/laptop OSes. And maybe a bit more SOAR-style workflows in the regular (non-enterprise) security monitoring and analytics platform, but they have an enterprise SIEM/SOAR product for that. And we can automate a lot with the native scheduled searches and integrations with various collaboration platforms (Slack, etc.) and incident response platforms (PagerDuty, etc.) that our subscription has.
What problems is the product solving and how is that benefiting you?
We needed a SIEM and a platform to centralize all logs, metrics, etc. from all our disparate platforms, SaaS apps, internal applications, and cloud environment. It has beyond solved those and the support we get from our account managers is absolutely amazing. Typically you'll see the smaller businesses get ignored by vendors, but not here. We have monthly syncs with our account management team and they're readily available every other day on Slack if we need them. Their education and documentation modules are also outstanding and are free (they don't charge for certifications or introductory knowledge/curriculum courses). It's truly just about everything I wish I had when using more expensive platforms in the past.


    Rituja P.

Amazing platform to write simulated queries and generate data, works with utmost proficiency.

  • September 28, 2022
  • Review provided by G2

What do you like best about the product?
Query writing, Data generation and Accumaleted results. Appropriate reports and Amazed with the result and data generation. It has benefited our entire organisation i strongly recommend SUMO.
What do you dislike about the product?
NONE By far as i have used it for couple of months and it served best to my purpose.
What problems is the product solving and how is that benefiting you?
It help us pulling log records from database, check active status, stastic on user count,etc.


    Maksym L.

A unique tool that I discovered for the first time

  • September 28, 2022
  • Review provided by G2

What do you like best about the product?
The best thing I discovered while using Sumo Logic is that it's a powerful aggregator for all our logs! It allows you don't make your bicycle and access the logs to recover some data after many years.
What do you dislike about the product?
A big problem for me is that it's tough to remember all source categories to search our systems. So let's consider how to make bookmarking easier for juniors.
What problems is the product solving and how is that benefiting you?
Sumo allows accessing logs data after a lot of time