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External reviews

358 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Frances J.

Really good player in the field of Reverse ETL that doesn’t cost a lot

  • April 12, 2023
  • Review provided by G2

What do you like best about the product?
Hightouch worked so well and we began using it as the core ETL connector for our data lake. The pricing model has worked out so well for us. The data integration from source to destination is very quick.
What do you dislike about the product?
All processes are transparent and if something seems a miss you can get a handle of a very helpful customer support quickly.
What problems is the product solving and how is that benefiting you?
Does what we wanted it to do allowing us to ingest data from 3rd party sources into our data warehouse. It is the ideal tool we needed to bootstrap our data infrastructure. We were able to connect spreadsheets to our DB preventing us inputting by hand.


    Dane W.

Smart and convenient ETL tool for super fast data pipelines

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
Hightouch has been one of the easiest data pipelines integration that I have used. The customer support team has been very responsive and patient while I ask pesky questions. Pipeline set up process is straightforward.
What do you dislike about the product?
It has been excellent with some of the improvements which I have suggested already. I still would like custom email notification to receive ETL summary everyday.
What problems is the product solving and how is that benefiting you?
Creating ETL pipelines, models and workflows. Data is being aggregated from various sources and dumped into a DB of our choice, allowing us to build reports fast.


    Mickael B.

Great tool easy to use intuitive and powerful and reliable

  • April 06, 2023
  • Review verified by G2

What do you like best about the product?
I like the integration, and the user interface experience is pleasant. I also think it's a reliable tool that can sync with data and offers integration with SaaS tools. It's great, and I hope I do not have any problems.
What do you dislike about the product?
This solution does not present problems because the software has improved a lot.
What problems is the product solving and how is that benefiting you?
It is useful solution that if it solves problems with the synchronization of data because if offered us a storage system and upload data, send information to our APIs, it facilitated the monitoring and channeling of data.


    Computer Software

Super easy to use

  • April 04, 2023
  • Review verified by G2

What do you like best about the product?
HighTouch helps us a lot to leverage in real-time our data across all of our stack. The number of workflow ideas is unlimited.
What do you dislike about the product?
Nothing, I haven't yet hit any limitation
What problems is the product solving and how is that benefiting you?
Syncing the data between our data warehouse and our business stack. No more technical custom connection


    Tam N.

Good user experiences

  • April 03, 2023
  • Review verified by G2

What do you like best about the product?
Support is almost instant.
UI is intuitive and easy to understand
What do you dislike about the product?
Columns for syncs are not easy to order. Quite a bit of manual work
What problems is the product solving and how is that benefiting you?
Reverse ETL solution


    Financial Services

Helpful tool, helpful support

  • April 03, 2023
  • Review verified by G2

What do you like best about the product?
Helpful tool that enables us to move Data. Hightouch team has been quick to respond to technical questions and overall helpful support.
What do you dislike about the product?
No issues so-far. Things are working well.
What problems is the product solving and how is that benefiting you?
We need to pass data from the data science side of the business.


    Consumer Services

Great, quick to setup and easy to use solution.

  • April 02, 2023
  • Review verified by G2

What do you like best about the product?
The product has a very intuitive and easy to use interface. There were a lot of pricing options, but the best part was that for simple use cases like excel connections, it was completely free. The biz dev team was also very helpful and very prompt in their responses. In the end, we were able to achieve what we set out to do.
What do you dislike about the product?
It does not support SSO based Snowflake access. Our company uses one login and this was not supported. However, we were able to create another access mechanism using user-pass to make it work.
What problems is the product solving and how is that benefiting you?
Get date from Snowflake into our google sheets. We have several gsheets which require queries to run on a scheduled basis and update certain tabs in these google sheets.


    Christian R.

Straight Forward Data Migration Support

  • March 30, 2023
  • Review provided by G2

What do you like best about the product?
Hightouch makes business data information to be distributed to various sites safely.
That application is very simple and easy to set up. It's user friendly in the sense that you can get data from one source to another. It's so efficient and effective with its ability of sending data to different users without Apls and this saves time.
Data Synchronisation across many platforms makes it simple and easier to move around as an ETL application.
The platform gives people without information on programming have an opportunity to ask questions visually or do a live chat. This makes it more friendly as it gives room for queries about the product.
The application is so amazing when it comes to migration of data, it has got the automated ability that allows data migration very fast.
On ETL application, I think Hightouch carries the day.
What do you dislike about the product?
It's a sress free platform. No dislike for now
What problems is the product solving and how is that benefiting you?
The audience was a major problem, but Hightouch just automatically identifies the most reliable and relevant audience. The fastest quick synchronisation of data across multiple Saas platforms is something unique from this application as compared to other platforms. I just love it.


    Entertainment

100% Recommended

  • March 29, 2023
  • Review verified by G2

What do you like best about the product?
- Extremely simple and easy to use
- Rock solid and ultra reliable. Once it's configured, you're good to go
- Easy reporting of sync errors (ie, Salesforce Validation Rules)
- Wide variety of integrations. I always check here first before writing anything custom, and it's almost always covered
- Rock solid support should anything go wrong

I don't like writing reviews, but Hightouch is more than worthy
What do you dislike about the product?
Permissions can be a bit tricky. For example, to view a failed run, you have to have an Editor or Admin role which isn't ideal from a security standpoint.
What problems is the product solving and how is that benefiting you?
Syncing Production Data to CRMs and Google Sheets, Notifying employees of customer changes.


    Internet

A simple, easy tool for data activation

  • March 29, 2023
  • Review verified by G2

What do you like best about the product?
Simple to use, quick to get ob-boarded & work hands-on
What do you dislike about the product?
Early to comment. As of now, using it for very few use cases.
What problems is the product solving and how is that benefiting you?
Helps in data activation. Currently, the use case is to send warehouse data (ELT) to external software to enable non-tech users as an input