We use the solution for our employees to collaborate on files. We have employees in multiple offices, and the solution allows us to store their files on the server. That way, they can access those files in real time, regardless of their office.
Panzura CloudFS & Symphony
PanzuraExternal reviews
External reviews are not included in the AWS star rating for the product.
File collaboration and data protection are its strong points, but it needs to improve remote access
What is our primary use case?
What is most valuable?
Its most valuable features are the collaboration, the file snapshots, and the data protection the solution provides.
What needs improvement?
The performance of international offices should be improved. Specifically performance for users that are far away or overseas. With many people being remote, there should be easier ways of remote access in future releases. It should be easy for people not on the network to connect and access their files.
For how long have I used the solution?
I've used Panzura since 2017, and I'm using the latest version.
What do I think about the stability of the solution?
I rate Panzura's stability a seven out of ten since it's improved. We have some of our servers going down. It's been a while now, but it happened several times when we had significant downtime.
What do I think about the scalability of the solution?
I rate Panzura's scalability a ten out of ten. There are about 1,200 users in my organization.
Which solution did I use previously and why did I switch?
We switched from an older storage system to gain Panzura's real-time collaboration features primarily. Our old storage system was at the end of its life, and we needed to upgrade to something.
How was the initial setup?
The initial setup wasn't too difficult. Setting everything up only took a few weeks, but it took us several months to migrate all our data.
What about the implementation team?
The solution was implemented in-house.
What's my experience with pricing, setup cost, and licensing?
The solution's pricing is on the expensive side and is not a strong point.
What other advice do I have?
I rate Panzura a seven out of ten. Anyone looking into using Panzura for the first time should get multiple references from other companies already using Panzura, ask them about their issues, and be an informed consumer. We didn't ask enough questions the first time.
Panzura CloudFS
-High system requirements for the on-premise filers caused us to have to do a lot of hypervisor system upgrades.
-Price is pretty high to license the storage and sites. particularly when you consider we pay for our S3 storage separately.
-No solution for remote mobile workers to cache files locally.
-When adding site licenses, they insist on charging a "$700 install fee" to install additional filers in new sites which only takes 30 minutes and our team has already done many of the installations without them and is fully capable of doing the installs.
-HA works but is kind of rough, you have to rebuild the edge filer after an HA event (no failback), and that process takes a long time to make sure files are consistent. Makes you think hard before triggering HA. Two different types of HA, different rules for each. Not straighforward. Even testing HA is a big deal.
-Some file types/applications don't work well with the solution (like GIS data or any really chatty files). To be fair, this is a problem with many solutions.
-We have experienced bugs in two of their General Release OS updates that broke functionality. It seems to be a roll of the dice when doing an upgrade.
-Solution is very latency sensitive, make sure your latency is below 30ms.
-They have at least two dashboards you can use to view metadata storage, they both report different capacities, one shows 75TB, the other shows 100TB.
-New filers can take a long time to build thier metadata cache, we are seeing 2 days on a 1 gb fiber internet connection, as your data grows, this only increases.
-locating where files are locked is difficult in large multi-site environments, we are developing an application internally to deal with this.
We feel the data is better protected from ransomeware and we are able to keep many more snapshots at more frequent time intervals. Restores are less complicated from any site. The ability to search across all files. Data on who is accessing which files.