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Reviews from AWS customer

117 AWS reviews

External reviews

1,111 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Cor Kujit

Offers stability and long-term support

  • May 09, 2024
  • Review provided by PeerSpot

What is our primary use case?

We mainly use RPM-based systems to give our developers virtual machines.

What is most valuable?

The most valuable features of using RHEL for us are the standard way to run Linux and tools like NetworkManager. They make things easier for us.

What needs improvement?

I prefer a product that offers everything in a yearly subscription, like VMware, and I think RHEL should consider offering it as well.

For how long have I used the solution?

I have been using RHEL for 15 years.

What do I think about the scalability of the solution?

The scalability of the solution is good.

How was the initial setup?

We use RHEL deployed in different zones, only on-premise, not in the cloud. Deploying RHEL depends on the end user, but migrations aren't usually a problem due to site forwards. The hardest part is dealing with end-user applications on the machines. We use Ansible for scripting, especially with Oracle. Sometimes, meeting the end of life for RHEL versions is tough, and we have had to buy extended support for RHE because some applications reached the end of life within a year. I appreciate the extended support option, though I prefer not to use it.

What's my experience with pricing, setup cost, and licensing?

RHEL's pricing and licensing are quite expensive. For a big company, paying these fees might be manageable, but as a government organization, spending tax money on such expensive solutions is challenging, even though we do have the funds.

What other advice do I have?

I see benefits in using RHEL because it offers stability and long-term support. Although we use both RHEL and Ubuntu, I have noticed that updates in Ubuntu can change things unexpectedly within a main release, which I don't like. That is why I focus on RHEL for its consistent and reliable updates.

RHEL's built-in security features are very good for risk reduction, business continuity, and maintaining compliance. We apply security guidelines in Linux using RHEL, which provides all the necessary baselines. We can choose and apply what we need directly to our RHEL systems.

I would say that open-source cloud-based operating systems like Debian are stable and have been around for a long time. There is a whole community supporting it, making it a strong alternative to RHEL with fewer licensing costs.

Overall, I would rate RHEL as a nine out of ten.


    Higher Education

RHEL works best for Oracle database

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
Comprehensive documentation, support for all Oracle tuning tasks I need to perform.
What do you dislike about the product?
tmux is now integrated into our setup, and I don't like that.
What problems is the product solving and how is that benefiting you?
Supporting Oracle database in a High Availability environment


    Banking

RHEL is stable

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
Great operating system, very stable and has support for the community
What do you dislike about the product?
nothing, is the best system operating. I recommend this product.
What problems is the product solving and how is that benefiting you?
is using as application server. support all the operation of our service


    Steve W.

RHEL review

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
The ease and speed at which updates happen
What do you dislike about the product?
Learning curve for Linux adoption can be challenging for someone who comes from a Windows environment
What problems is the product solving and how is that benefiting you?
Very secure platform


    Research

Red Hat is great when you need stable and reliable platform for deploying applications

  • May 09, 2024
  • Review provided by G2

What do you like best about the product?
the ease of maintaining the OS and security that it provides
What do you dislike about the product?
it seems like some features are getting moved behind different licenses then before such as Tomcat moving behind Jboss instead of part of the general server repositories
What problems is the product solving and how is that benefiting you?
giving us a secure deployment environment.


    Andrew W.

Great experience

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use. I like the ability to manage with satelite.
What do you dislike about the product?
Pricing model could be better. I would like to see improved hypervisor based licensing
What problems is the product solving and how is that benefiting you?
Standardizing on a single linux platform.


    Design

Redhat Linux Review

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
It is most used and automation is ease of use
What do you dislike about the product?
More cloud tools adoption and TF adoption
What problems is the product solving and how is that benefiting you?
Stratgically it is helping us to adopt quickly


    Dillon S.

A Great Enterprise-Grade Operating System

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
I enjoy the open-source ecosystem of Red Hat Enterprise Linux (RHEL). RHEL, along with other RPM-based distributions (Fedora, CentOS, etc.), have a great package management system (dnf/yum), and the dependency resolution is really nice, regardless of if fetching content from the public Red Hat servers, or via a local Red Hat Satellite server. I also enjoy Red Hat Insights and being able to view statistics about my system (compliance, patches, asset information) on the go, without needing to log into the system or an underlying hypervisor.
What do you dislike about the product?
I'm unsure if this is specific to RHEL, or if other Enterprise Linux distributions face this same issue, but some of the features included in RHEL are not always FIPS (Federal Information Processing Standards) compliant. The one utility that is not FIPS compliant is Leapp, which is a bit frustrating, especially during the RHEL 7/CentOS 7 End-of-Life.
What problems is the product solving and how is that benefiting you?
It is providing myself and my organization with the ability to run up-to-date versions of software, while also providing a stable infrastructure for Production-level workloads. That benefits me/us by experiencing less downtime, which means our customers and end-users can spend more time developing their applications and completing their work.


    Computer Software

The Enterprise Linux at a small cost

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
For enterprise environments, a Linux distribution supported by software applications to be used, professional support and a ecosystem of tools helping managing same are important. RHEL offers all of that.
What do you dislike about the product?
Getting the software and updates requires registration and a subscription. This can be an issue and slow down adoption in some use cases.
What problems is the product solving and how is that benefiting you?
Well supported OS and container engine used widely - also by some customers.


    reviewer2399238

Has an easy deployment phase, and it can be managed by a beginner

  • May 08, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in the company to build a lot of our software environments, so we keep different baselines on it. Right now, I'm working on setting up and installing Ansible manually, so I haven't used Red Hat Ansible Automation Platform yet, a reason why I have been still using my Red Hat Enterprise Linux (RHEL) server.

What is most valuable?

In terms of features, I found it great when I talked with Linux subject matter experts about Ansible. They further mentioned that it was native to Red Hat, which is why it wasn't going to bring over more packages or modules. The packages or modules in the tool are already there but are just not enabled because they weren't being used before I asked about them. It is super easy to enable the tool's packages or modules when I want to start messing with it.

Red Hat Enterprise Linux (RHEL) has helped me centralize development because it has a standard, which is why my company can't really have the option to mess with its different technologies. Our company's customers don't want to use Ubuntu or any other such operating systems, which is why my company has to use Red Hat Enterprise Linux (RHEL). I guess the tool is easily centralized because that is its standard, and that is the only option one has unless someone wants Windows, but again, developers don't want Windows, and so there are no other options.

Our organization has a team to take care of the containerization part. I am mostly on the infrastructure side, but my company has started to ask me for Podman Desktop and all these different container platforms, and I haven't used any of them yet.

If I dissect the built-in security features of Red Hat Enterprise Linux (RHEL) for risk reduction, business continuity, and compliance, I would say that we use VMware for risk reduction so that we have a high availability. On the top of my head, I think the Linux team probably knows more about reducing risks. Our security team has all these STIGs they want us to apply, so I don't know how much manipulation they actually have to do.

If I dissect the built-in security features of Red Hat Enterprise Linux (RHEL) for risk reduction, business continuity, and compliance, I would say that we use VMware for risk reduction so that we have a high availability. On the top of my head, I think the Linux team probably knows more about reducing risks. Our security team has all these STIGs they want us to apply, so I don't know how much manipulation they actually have to do. For business continuity, my company uses VMware, considering the ease of making snapshots of our environments, but I believe we could probably do the same with different operating systems. In our company, we just take lots of snapshots, and then if we have another VMware instance, we could just build it right back. The only compliance I know about was associated with our company's customer and their STIG requirements, but I don't know how Red Hat Enterprise Linux (RHEL) helps with it, especially considering that in our company, we have to manipulate it and how we want to do it.

In terms of the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) to keep our organization agile, I would say that we have an applications team that would do it in our company. I just make sure that our company's VMs have OS and network connectivity since there is a different team that takes care of the applications.

What needs improvement?

Right now, since my company is in an air-gapped on-prem network, it is really tough to go through all the RPMs that we have to have based on different STIGs. Whenever in our company, we have to install the tool, we see that something or the other is missing, and so of the hundreds of things mentioned in the list, we have to find whether we need a particular RPM or if we need to take this one out, and that is always a trouble for the team managing Linux in our company.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for more than five years.

What do I think about the stability of the solution?

When I spoke to one of the speakers the other day, who was a software development manager, I was told how much one could trust Red Hat Enterprise Linux (RHEL). I believe that Red Hat Enterprise Linux (RHEL) is considered a standard for a reason.

What do I think about the scalability of the solution?

I believe that if you have enough license to support the product in your environment, then you can scale the product depending on how big your license is, and it is a super easy process where one can roll out a whole bunch of VMs and VMware.

How are customer service and support?

As my signature block comes with Lockheed Martin, I think the tool's support team has been pretty attentive. If I go to a wide-scale service and once Red Hat Enterprise Linux (RHEL) sees what kind of a customer I am, I get to go to their specialized sectors, and the support has been pretty fast. I have had no issues with the product's support team. I don't use the product's support services very often. I have mainly dealt with Red Hat's support team for Ansible. I rate the technical support a seven out of ten. When I was asking the tool's support team questions when I was off the internet, I just kind of felt weird about it. For any service I ask for from the support team, I have to manipulate it depending on what we need for our company.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have not previously used any other product, and I have worked for the government for the past twelve years using Red Hat Enterprise Linux (RHEL).

How was the initial setup?

The deployment of the product has been super easy, but when we do it through VMware, I just make a VM, and then load an ISO image, after which the deployment is done. The tool's deployment is super easy, and I am pretty much a novice when it comes to Linux.

The solution is deployed on an on-premises model.

What about the implementation team?

My company did not seek the help of a third party to depot the product. The deployment was carried out by our company's employees, who have been around for decades.

What's my experience with pricing, setup cost, and licensing?

The government buys the product for our company and provides us with the license for the solution.

What other advice do I have?

For a colleague who is looking at open-source cloud-based operating systems for Linux, I would say that Red Hat Enterprise Linux (RHEL) is a cool product for small businesses outside of the government. I work for the government, where Red Hat Enterprise Linux (RHEL) is the standard, so if my colleagues are in the government, I would tell them they have no other options.

I am not sure about the product's deployment model since it is kind of ad hoc in nature. If a developer needs another VM, our company just provisions it through VMware, so we don't have a large-scale deployment model across different availability zones. We have our program, after which we wrap it all up and then ship it out to the customer.

As I have not compared Red Hat Enterprise Linux (RHEL) to any other operating systems in the market, I rate the tool a nine out of ten.