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Reviews from AWS customer

117 AWS reviews

External reviews

1,113 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Rajendra K.

Best Linux distribution for Enterprise servers

  • November 11, 2023
  • Review provided by G2

What do you like best about the product?
Red Hat enterprise Linux is best choice for highly critical workloads as it provide stability, long term support(upto 10 years) so that you have enough time for migration to new releases and last but not the least is its Enterprise 24x7 support which prevent your SLAs.
What do you dislike about the product?
Red hat enterprise Linux main focus is stability so you miss out the new software updates. Another important factor is cost, you have the open source CentOS distribution available for free but that doesn't come with any support so it is good for small businesses where you are not running any critical workloads.
What problems is the product solving and how is that benefiting you?
We want our production Linux server to be available 24x7 and with maximum uptime for data transfer between onprem to cloud and vice versa and RHEL is helping us in running out databrokers in an efficient way which transfers the data. It provides us data backups across multiple environment which will help us in Disaster recovery scenarios.


    Amarendar P.

Redhat Review Amar

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
Redhat provides good support for RHEL. Patching can be done manually using yum/dnf commands or using Redhat Satellite server and Ansible. Redhat satellite server also used to manage licensing of redhat Operating system. Compared to other linux, it is mostly used and acquired by IBM which is also a leader in services.
What do you dislike about the product?
Redhat Linux products pricing has increased robustly
What problems is the product solving and how is that benefiting you?
Patching can be done manually or can be done automatically using Redhat satellite server or Ansible. Licensing is easier to manage as well. Redhat is integrated with several other tools like Openshift


    Ankita S.

Super product

  • November 09, 2023
  • Review provided by G2

What do you like best about the product?
It gives the very high level of security and there is no lagging or slowness
What do you dislike about the product?
It is all good about this no dislike but people need to learn a little bit before using it.
What problems is the product solving and how is that benefiting you?
Other operating system is little slower compare to Red hat.


    Jayesh B.

Red Hat Enterprise Linux Review

  • November 06, 2023
  • Review provided by G2

What do you like best about the product?
It's provide more security then other os.
Easy to use for people who familier with previos version of Linux.
What do you dislike about the product?
You need learn to if you are new to use this os or require knowlege of Linux machine.
What problems is the product solving and how is that benefiting you?
It will give you Enterprise base solution with security.


    reviewer2304573

Enables users to increase the file systems dynamically and provides excellent support and subscription models

  • November 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

I work in infrastructure. We have various use cases for Red Hat Enterprise Linux. We use it for the compute feature, which runs on some applications on the front end and databases on the back end.

What is most valuable?

LVM is a valuable feature. It enables us to dynamically increase the file systems or logical volumes. My journey with this feature started 10 to 12 years ago.

LVM is the reason why I started using the solution initially. Nowadays, there are a lot of applications. We can use clustering, security, and optimize security.

What needs improvement?

The product's availability is on the main cloud hyperscalers, like GCP, IBM Cloud, Azure, and AWS. The product should be made available on Oracle Cloud.

I would like to see Ansible as a default in future releases.

For how long have I used the solution?

I have been using the solution for 13 to 14 years.

How are customer service and support?

Although some questions are not business-critical and high priority, they are still urgent. The support identifies such questions as P3 or P4 incidents. Although there's no business impact, we depend on the support team for answers.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

We have used SUSE Linux. We have also used open-source tools like Ubuntu, Fedora, and CentOS. We switched to Red Hat Enterprise Linux due to its vast exposure to security vulnerabilities. Its support model, subscription model, and its support for HANA are valuable.

What other advice do I have?

We use the product on-premise, on IBM Cloud, and on Azure. The subscription model of the solution enables us to use hybrid environments. We can enjoy the benefits of the hybrid environment with the bring-your-own-subscription model.

We have plans for upgrades. We have a legacy Red Hat Enterprise Linux. One of the customers has version 5. We are trying to build an upgrade plan for it. We would like to know whether we can directly land on version 9 or if we should go step by step to each version.

The solution's built-in security features are exciting. I like that the solution covers the recent vulnerabilities in the CVEs. The solution should continue to do that.

Overall, I rate the product an eight out of ten.


    reviewer2304558

Comes with patching feature but needs improvement in support

  • November 02, 2023
  • Review provided by PeerSpot

What is most valuable?

Red Hat Enterprise Linunx's most valuable feature is patching.

What needs improvement?

I am not happy with Red Hat's support. It is difficult to find knowledgeable people. It's hard to troubleshoot.

For how long have I used the solution?

I have been using Red Hat Enterprise Linunx since 2009.

Which solution did I use previously and why did I switch?

We used Solaris before Red Hat Enterprise Linux. Solaris' environment is closed, while Red Hat Enterprise Linunx is open-source.

What other advice do I have?

Red Hat Enterprise Linunx's knowledge base is good, and you can find answers there.

I rate the product a nine out of ten.


    AmitSharma23

Stands out for its stability and support, which are critical for enterprise applications in the finance sector

  • November 02, 2023
  • Review provided by PeerSpot

What is our primary use case?

We are moving toward a microservice architecture and using OCP4 as a platform. We run most of our APIs in OCP ports, so the base image is always Linux. It's a Linux image, and we add our own dependencies. We have a private and public cloud, so it's a hybrid cloud system, and we rely on on-premise data centers as well as the cloud.

How has it helped my organization?

Red Hat Enterprise Linux supports our hybrid cloud strategy because we can have Red Hat Enterprise Linux on the public and private cloud, improving compatibility.

If the compatibility is high, it's easier to move and migrate. If I have some components on the private cloud on Red Hat Enterprise Linux and components on the public cloud.

What is most valuable?

Red Hat Enterprise Linux stands out for its stability and support, which are critical for enterprise applications in the finance sector. We don't want any downtime, so we need fast support and quick issue resolution.

The main security feature is the regular patches and updates. When we do a security scan, there should be patches readily available. Security is essential in finance, and Red Hat Enterprise Linux helps us build a solid IT infrastructure foundation.

I've used the Red Hat Enterprise Linux Web Console to configure the products. It's a nice tool with an intuitive interface that gives you a better picture of what you're configuring. It's helpful.

What needs improvement?

Red Hat Enterprise Linux should be available in a free version that developers could try on their own machines before deciding to implement the enterprise edition. It would be nice to have a community version available with all the features so developers can become more familiar with Red Hat Enterprise Linux.

For how long have I used the solution?

I have used Red Hat Enterprise Linux for more than nine years.

What do I think about the stability of the solution?

We haven't experienced any major outages or downtime. Most of our issues are quickly resolved. We don't typically upgrade to the latest and greatest because we want to ensure stability, and we have a lot of the components on the old system. We wait for a while to upgrade so we can see the most widely used and most stable version.

How are customer service and support?

I rate Red Hat support eight out of 10.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had Satellite and Red Hat Enterprise Linux from the beginning, but we also use other flavors like Amazon Linux.

What other advice do I have?

I rate Red Hat Enterprise Linux nine out of 10.


    Claudio B.

Best Linux Server

  • October 26, 2023
  • Review provided by G2

What do you like best about the product?
stability and reliability.
Esay to use
easy integration
What do you dislike about the product?
The cost, Community support,
The RHEL documentation can be difficult to navigate and understand
What problems is the product solving and how is that benefiting you?
SAP base sistem.
RHE provide a robust operating system and stability


    Mohamed-Lotfy

A stable OS, quick to install, and easy to scale

  • October 24, 2023
  • Review from a verified AWS customer

What is our primary use case?

We host Red Hat Enterprise Linux on our VMware Cloud and manage our customers' machines.

How has it helped my organization?

Red Hat Enterprise Linux machines are more stable than Windows machines.

Red Hat Enterprise Linux helps to avoid cloud vendor lock-in.

What is most valuable?

Red Hat Enterprise Linux is a reliable operating system that can run for long periods of time without any issues.

What needs improvement?

Red Hat Enterprise Linux should modernize its UI to make navigating the screens easier.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux for around four years.

What do I think about the stability of the solution?

Red Hat Enterprise Linux is stable.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux can be easily scaled on a virtual machine.

How are customer service and support?

The technical support is good.

How would you rate customer service and support?

Positive

How was the initial setup?

I was not involved in the initial deployment but it was straightforward. The deployment took around 15 minutes per machine.

What other advice do I have?

I would rate Red Hat Enterprise Linux nine out of ten.

I recommend using Red Hat Enterprise Linux over an open-source OS because it offers better support.

Red Hat Enterprise Linux requires minimal maintenance.

Red Hat Enterprise Linux is a reliable solution and I recommend it to others.


    reviewer2298894

A rich ecosystem regarded for its exceptional stability and robust security features

  • October 23, 2023
  • Review provided by PeerSpot

What is our primary use case?

We use containers to create RPM packages for graphics drivers.

How has it helped my organization?

The main reason to use Red Hat Enterprise Linux is to maintain support for creating images for various purposes, including what we use for gaming. We rely on a range of supported tools and resources, and this enables us to build images tailored for specific target devices.

What is most valuable?

The RPM manager is paramount for us, as we need to generate these packages for our customers, enabling them to install the packages on their systems at a later time. The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges.

What needs improvement?

The technical support should be improved. I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly.

For how long have I used the solution?

We have been using it for six years.

How are customer service and support?

Recently, we encountered issues when the Red Hat server was in maintenance mode, and we attempted to capture images directly from another server for our builds. Although I set up alerts for planned downtime on the Red Hat server, I didn't consistently receive these alerts. I would rate it seven out of ten.

How would you rate customer service and support?

Neutral

What about the implementation team?

We follow a weekly patching schedule to fetch the latest updates. Our process involves applying these patches to the image and then generating containers, which we subsequently upload to our registry. We accomplish this using Ansible.

What other advice do I have?

The only inconsistency we've noticed so far is with the server, which might be the only aspect we could potentially raise concerns about. Overall, I would rate it eight out of ten.