I work in infrastructure. We have various use cases for Red Hat Enterprise Linux. We use it for the compute feature, which runs on some applications on the front end and databases on the back end.
External reviews
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Best Linux distribution for Enterprise servers
Redhat Review Amar
Super product
Red Hat Enterprise Linux Review
Easy to use for people who familier with previos version of Linux.
Enables users to increase the file systems dynamically and provides excellent support and subscription models
What is our primary use case?
What is most valuable?
LVM is a valuable feature. It enables us to dynamically increase the file systems or logical volumes. My journey with this feature started 10 to 12 years ago.
LVM is the reason why I started using the solution initially. Nowadays, there are a lot of applications. We can use clustering, security, and optimize security.
What needs improvement?
The product's availability is on the main cloud hyperscalers, like GCP, IBM Cloud, Azure, and AWS. The product should be made available on Oracle Cloud.
I would like to see Ansible as a default in future releases.
For how long have I used the solution?
I have been using the solution for 13 to 14 years.
How are customer service and support?
Although some questions are not business-critical and high priority, they are still urgent. The support identifies such questions as P3 or P4 incidents. Although there's no business impact, we depend on the support team for answers.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We have used SUSE Linux. We have also used open-source tools like Ubuntu, Fedora, and CentOS. We switched to Red Hat Enterprise Linux due to its vast exposure to security vulnerabilities. Its support model, subscription model, and its support for HANA are valuable.
What other advice do I have?
We use the product on-premise, on IBM Cloud, and on Azure. The subscription model of the solution enables us to use hybrid environments. We can enjoy the benefits of the hybrid environment with the bring-your-own-subscription model.
We have plans for upgrades. We have a legacy Red Hat Enterprise Linux. One of the customers has version 5. We are trying to build an upgrade plan for it. We would like to know whether we can directly land on version 9 or if we should go step by step to each version.
The solution's built-in security features are exciting. I like that the solution covers the recent vulnerabilities in the CVEs. The solution should continue to do that.
Overall, I rate the product an eight out of ten.
Comes with patching feature but needs improvement in support
What is most valuable?
Red Hat Enterprise Linunx's most valuable feature is patching.
What needs improvement?
I am not happy with Red Hat's support. It is difficult to find knowledgeable people. It's hard to troubleshoot.
For how long have I used the solution?
I have been using Red Hat Enterprise Linunx since 2009.
Which solution did I use previously and why did I switch?
We used Solaris before Red Hat Enterprise Linux. Solaris' environment is closed, while Red Hat Enterprise Linunx is open-source.
What other advice do I have?
Red Hat Enterprise Linunx's knowledge base is good, and you can find answers there.
I rate the product a nine out of ten.
Stands out for its stability and support, which are critical for enterprise applications in the finance sector
What is our primary use case?
We are moving toward a microservice architecture and using OCP4 as a platform. We run most of our APIs in OCP ports, so the base image is always Linux. It's a Linux image, and we add our own dependencies. We have a private and public cloud, so it's a hybrid cloud system, and we rely on on-premise data centers as well as the cloud.
How has it helped my organization?
Red Hat Enterprise Linux supports our hybrid cloud strategy because we can have Red Hat Enterprise Linux on the public and private cloud, improving compatibility.
If the compatibility is high, it's easier to move and migrate. If I have some components on the private cloud on Red Hat Enterprise Linux and components on the public cloud.
What is most valuable?
Red Hat Enterprise Linux stands out for its stability and support, which are critical for enterprise applications in the finance sector. We don't want any downtime, so we need fast support and quick issue resolution.
The main security feature is the regular patches and updates. When we do a security scan, there should be patches readily available. Security is essential in finance, and Red Hat Enterprise Linux helps us build a solid IT infrastructure foundation.
I've used the Red Hat Enterprise Linux Web Console to configure the products. It's a nice tool with an intuitive interface that gives you a better picture of what you're configuring. It's helpful.
What needs improvement?
Red Hat Enterprise Linux should be available in a free version that developers could try on their own machines before deciding to implement the enterprise edition. It would be nice to have a community version available with all the features so developers can become more familiar with Red Hat Enterprise Linux.
For how long have I used the solution?
I have used Red Hat Enterprise Linux for more than nine years.
What do I think about the stability of the solution?
We haven't experienced any major outages or downtime. Most of our issues are quickly resolved. We don't typically upgrade to the latest and greatest because we want to ensure stability, and we have a lot of the components on the old system. We wait for a while to upgrade so we can see the most widely used and most stable version.
How are customer service and support?
I rate Red Hat support eight out of 10.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We had Satellite and Red Hat Enterprise Linux from the beginning, but we also use other flavors like Amazon Linux.
What other advice do I have?
I rate Red Hat Enterprise Linux nine out of 10.
Best Linux Server
Esay to use
easy integration
The RHEL documentation can be difficult to navigate and understand
RHE provide a robust operating system and stability
A stable OS, quick to install, and easy to scale
What is our primary use case?
We host Red Hat Enterprise Linux on our VMware Cloud and manage our customers' machines.
How has it helped my organization?
Red Hat Enterprise Linux machines are more stable than Windows machines.
Red Hat Enterprise Linux helps to avoid cloud vendor lock-in.
What is most valuable?
Red Hat Enterprise Linux is a reliable operating system that can run for long periods of time without any issues.
What needs improvement?
Red Hat Enterprise Linux should modernize its UI to make navigating the screens easier.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux for around four years.
What do I think about the stability of the solution?
Red Hat Enterprise Linux is stable.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux can be easily scaled on a virtual machine.
How are customer service and support?
The technical support is good.
How would you rate customer service and support?
Positive
How was the initial setup?
I was not involved in the initial deployment but it was straightforward. The deployment took around 15 minutes per machine.
What other advice do I have?
I would rate Red Hat Enterprise Linux nine out of ten.
I recommend using Red Hat Enterprise Linux over an open-source OS because it offers better support.
Red Hat Enterprise Linux requires minimal maintenance.
Red Hat Enterprise Linux is a reliable solution and I recommend it to others.
A rich ecosystem regarded for its exceptional stability and robust security features
What is our primary use case?
We use containers to create RPM packages for graphics drivers.
How has it helped my organization?
The main reason to use Red Hat Enterprise Linux is to maintain support for creating images for various purposes, including what we use for gaming. We rely on a range of supported tools and resources, and this enables us to build images tailored for specific target devices.
What is most valuable?
The RPM manager is paramount for us, as we need to generate these packages for our customers, enabling them to install the packages on their systems at a later time. The knowledge base they offer has proven to be quite efficient and we haven't encountered any significant challenges.
What needs improvement?
The technical support should be improved. I believe it would be beneficial to notify the customer in advance of any planned maintenance so that we can better coordinate and plan our customer interactions accordingly.
For how long have I used the solution?
We have been using it for six years.
How are customer service and support?
Recently, we encountered issues when the Red Hat server was in maintenance mode, and we attempted to capture images directly from another server for our builds. Although I set up alerts for planned downtime on the Red Hat server, I didn't consistently receive these alerts. I would rate it seven out of ten.
How would you rate customer service and support?
Neutral
What about the implementation team?
We follow a weekly patching schedule to fetch the latest updates. Our process involves applying these patches to the image and then generating containers, which we subsequently upload to our registry. We accomplish this using Ansible.
What other advice do I have?
The only inconsistency we've noticed so far is with the server, which might be the only aspect we could potentially raise concerns about. Overall, I would rate it eight out of ten.