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Reviews from AWS customer

123 AWS reviews

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1,143 reviews
from and

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4-star reviews ( Show all reviews )

    Education Management

Stable, Secure, and Reliable RHEL for Long-Term Production Use

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
Stability and reliability – RHEL is built for long-term use, with very few crashes and consistent, predictable behavior in production environments.

Professional support – Having access to official updates, security patches, and expert assistance makes it much easier to maintain and operate critical infrastructure.

Strong security – Built-in tools such as SELinux offer advanced protection along with fine-grained access control.
What do you dislike about the product?
Subscription cost – Licensing fees can be expensive, especially for small companies or individual users.
Older packages – The software is often not the most up-to-date version, which can limit access to newer features.
Learning curve – Some of the more advanced tools and configuration options may be hard for beginners to understand.
What problems is the product solving and how is that benefiting you?
The problems that Red Hat helps solve include stability issues, security risks, lack of support, and compatibility challenges. Overall, it makes managing systems easier, safer, and more predictable.


    Tamjeed A.

RHEL Review

  • March 24, 2026
  • Review provided by G2

What do you like best about the product?
It runs smoothly for enterprise servers and applications. It can also be used on cloud platforms such as AWS, Azure, and Google Cloud, which makes it a flexible option for different environments.
What do you dislike about the product?
It’s not easy for beginners, and it requires proper training to use effectively. It also isn’t free—you need to purchase a subscription.
What problems is the product solving and how is that benefiting you?
It’s not easy to manage multiple servers, especially when so much of it is done manually, so RHEL helps by providing a more structured and easier approach to system management.


    Prashant Aghao

Hybrid cloud automation has accelerated deployments and improved security and support quality

  • March 13, 2026
  • Review from a verified AWS customer

What is our primary use case?

We are a service provider and support provider for Red Hat Enterprise Linux (RHEL). Red Hat Enterprise Linux (RHEL) is used for OpenShift management; Linux is the base for many IT companies, providing them with the management of their applications using the Linux operating system. In the Linux space, Red Hat is the leading company, so we utilize it.

Cloud provisioning becomes easy with Red Hat Enterprise Linux (RHEL) because they offer satellite automation and image builder, which simplifies the process. They also provide DHCP servers for IP allocation.

In managing hybrid cloud environments, Red Hat Enterprise Linux (RHEL) plays a crucial role; the OS is a core feature for managing solutions across AWS, Azure, and on-premise setups. It provides unified management and supports the Ansible automation platform. With customized image builders, you can build OS images based on Red Hat Enterprise Linux (RHEL), making it beneficial for hybrid cloud deployments, whether on AWS, Azure, GCP, or physical servers.

What is most valuable?

There are a lot of capabilities in Red Hat Enterprise Linux (RHEL) that I find valuable, as it is provided by the leading company, Red Hat, which is a top Linux operating system provider. Their support, documentation, and overall offerings are significantly better compared to others, such as Ubuntu and other open-source Linux operating systems that lack proper support and documentation.

Red Hat Enterprise Linux (RHEL) support is among the most valuable aspects. Linux is similar everywhere, such as Ubuntu, but Red Hat's Linux offers substantial benefits, including strong support, proper documentation, training, and labs. This capability is more beneficial than what other options provide.

What needs improvement?

I believe improvements in Red Hat Enterprise Linux (RHEL) are required. Red Hat Enterprise Linux (RHEL) should explore integrating AI, as many systems are currently incorporating AI. I believe that Red Hat Enterprise Linux (RHEL) should implement some AI-driven command systems for enhanced functionality.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) for the past one and a half years. I am still working with it.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) provides a lot of scalability; its architecture depends on NUMA optimization, thread support, and it has a TuneD daemon for performance adjustment, allowing us to manage kernel parameters and handle high-demand workloads, such as SQL and NoSQL databases. Red Hat Enterprise Linux (RHEL) 9 also offers good network efficiency.

I would rate the scalability of Red Hat Enterprise Linux (RHEL) between 8 and 9. I would say it is closer to 8.

How are customer service and support?

I often communicate with the technical support of Red Hat Enterprise Linux (RHEL). I would rate the support of Red Hat Enterprise Linux (RHEL) as a 10 because it is significantly better than any other options.

I have had multiple interactions with Red Hat support, and usually, when you submit a request or ticket on their support platform, they reply immediately due to their strong and large team of experienced professionals. Any issue will get resolved, and if it is not solvable by the lower-level team, they quickly escalate it to higher-level support.

Which solution did I use previously and why did I switch?

I did not use a different solution before Red Hat Enterprise Linux (RHEL) for these use cases. When I joined and during my college studies, I simply learned about Red Hat Enterprise Linux (RHEL). I have a basic understanding of other options but did not try them.

How was the initial setup?

I participated in the deployment and initial setup of Red Hat Enterprise Linux (RHEL). For the initial setup process of Red Hat Enterprise Linux (RHEL), we first need their ISO. Then we create a bootable media using that ISO; depending on whether deploying to the cloud, on-premise, or bare metal servers, we create one VM for the deployment of Red Hat Enterprise Linux (RHEL). Numerous internal configurations follow in the Anaconda setup, including language, time setup, NTP servers, IP, hostname setup, and the main task is to register it using the Red Hat Enterprise Linux subscription manager or satellite.

I do not have any challenges during the initial setup because I have completed two Red Hat certifications in college, making me familiar with the process.

What was our ROI?

Regarding return on investment, since I am the technical person, I do not know much from a business perspective.

What's my experience with pricing, setup cost, and licensing?

I am happy with the pricing that Red Hat Enterprise Linux (RHEL) offers. I come from a technical background, so I do not have much insight into the business side, but Red Hat Enterprise Linux (RHEL) offers many advantages with its support, official documentation, training, and various sessions. I think it is user-friendly and its cost will be beneficial compared to other operating systems within similar budgets.

Which other solutions did I evaluate?

I have not used Red Hat Enterprise Linux (RHEL) Image Builder yet; I have basic knowledge about it but have not utilized it.

What other advice do I have?

The management experience with Red Hat Enterprise Linux (RHEL) is good; as newer versions are released frequently, such as currently Red Hat Enterprise Linux (RHEL) 10, updating and patching is quite easier and not a complex task.

With the provisioning of Red Hat Enterprise Linux (RHEL), I think it depends on the environment, whether physical, virtual, or cloud.

Security requirements were a consideration in choosing Red Hat Enterprise Linux (RHEL) in the cloud for me, as Red Hat Enterprise Linux (RHEL) provides enhanced security. It comes with Red Hat's internal security features, making it more secure than alternative solutions. Additionally, since Linux is open source, anyone can create their own operating system using Linux base code, but Red Hat Enterprise Linux (RHEL) stands out for its security.

The upgrade was straightforward, moving from Red Hat Enterprise Linux (RHEL) 8 to 9, moving from 8.6 to 9.

I use Red Hat Enterprise Linux (RHEL) System Roles. System Roles were very helpful during my use of Ansible. The help from System Roles was particularly significant when using Ansible automation, as specific permissions are granted to specific roles assigned to users or groups, which can then be utilized for folder management, automatic deployments, or task performance.

Red Hat Enterprise Linux (RHEL) saves time effectively. Red Hat Enterprise Linux (RHEL) helps me save time, especially through automation features with Ansible, which streamlines management tasks. It also provides a ready-to-run environment with a pre-built ISO, allowing direct deployment after making some role changes and setting IP and networking configurations. By using Red Hat Enterprise Linux (RHEL), if another Linux distribution takes one week, Red Hat Enterprise Linux (RHEL) accomplishes the same tasks in three days.

Red Hat Enterprise Linux (RHEL) helps reduce downtime and risk. I do not think the OS significantly impacts downtime, as that is primarily dependent on application usage, such as CPU and RAM consumption. However, it does support increasing CPU thresholds and creating resource pools within the OS, allowing for alarms that help mitigate downtime. I do not believe it helps much in reducing risk.

Red Hat's knowledge base is excellent, providing labs, manuals, and constantly updated documentation. They also have a community that offers a wealth of information, along with releasing books and PDFs regularly. In addition to using the official documentation, I also engage in the Red Hat community. In the Red Hat community, people communicate with each other about the problems they encounter, and there is a wealth of official documents available for everything.

I do not face a lack of information when I encounter issues or seek to learn about Red Hat Enterprise Linux (RHEL). I can contribute to the community, where others may have experienced similar issues and already found solutions. Pain points that Red Hat Enterprise Linux (RHEL) addresses include security, reducing time, and providing automation. I have given this product a review rating of 9 out of 10.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    Bharath D.

Hassle-Free Platform for All Your Enterprise Needs

  • March 09, 2026
  • Review provided by G2

What do you like best about the product?
Hastlefree and the best platform for all your enterprise needs
What do you dislike about the product?
Little high on the costing, otherwise not too difficult to learn
What problems is the product solving and how is that benefiting you?
Enterprise Solution delivery


    Asmita Bajirao Jagtap

Daily work has become smoother with clear documentation guiding upgrades and patching

  • March 04, 2026
  • Review provided by PeerSpot

What is our primary use case?

I work daily on Red Hat Enterprise Linux (RHEL) in my current field. I use Red Hat Enterprise Linux (RHEL) as a daily task, including OS upgrade and patching activities.

What is most valuable?

What I like most about Red Hat Enterprise Linux (RHEL) is that it is very easy to handle and very user-friendly. As a non-technical person, I find it very easy to understand.

The documentation in Red Hat Enterprise Linux (RHEL) is very helpful for every issue. I have accessed the documentation multiple times, and it has helped me, especially when we are facing issues in OS upgrade and patching. Some steps are already mentioned in the Red Hat Enterprise Linux (RHEL) documentation, making it very easy to handle and solve the issues.

What needs improvement?

What I dislike about Red Hat Enterprise Linux (RHEL) is that it has high-cost licensing, which makes it unaffordable for me to purchase a Red Hat Enterprise Linux (RHEL) license myself.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for the past three to four years.

What do I think about the stability of the solution?

I have not seen any instability in Red Hat Enterprise Linux (RHEL), such as lagging or crashing.

How are customer service and support?

I have had to contact the technical support of Red Hat multiple times, and I find that their support is very quick and instant and also provides an instant correct alternative solution. For Red Hat Enterprise Linux (RHEL) support, I would rate them 9 out of 10.

How was the initial setup?

The installation of Red Hat Enterprise Linux (RHEL) is easy. I have already completed a Red Hat Enterprise Linux (RHEL) installation, so it was straightforward for me.

Which other solutions did I evaluate?

I have not used any alternatives to Red Hat Enterprise Linux (RHEL).

What other advice do I have?

I have been using Leapp in Red Hat Enterprise Linux (RHEL). The maintenance does require updates on my end, and our company takes care of that. I would rate this review 9 out of 10.


    Akash Chaudhary

Years of cluster work have become smoother as I provision nodes and manage servers with confidence

  • February 11, 2026
  • Review provided by PeerSpot

What is our primary use case?

I am a RHCE certified and RHCSA certified professional. I use Red Hat Enterprise Linux (RHEL) to deploy the OS for node provisioning across any make of clusters. I work with the HPC cluster team and receive clusters on RHEL-based systems. Over the last seven years, I have been working with RHEL 7, RHEL 8, RHEL 9, and currently RHEL 10. I primarily work with HPC clusters.

Since creating HPC clusters is not part of my responsibilities, I focus mainly on installation, node provisioning, password management, SSH proxies, and NGINX and web server configuration.

What is most valuable?

There are several valuable features I appreciate. I can obtain any versions, software, or RPM packages easily through the subscription manager or without it. Red Hat Enterprise Linux (RHEL) is very hands-on for me and runs smoothly. It even runs on just 1 GB of RAM, which is excellent for my needs. The installation process is very easy compared to other distributions. Since I work with clusters, this simplicity is invaluable.

When comparing the installation process of Red Hat Enterprise Linux (RHEL) to other distributions, I find that a non-technical person can easily follow the prompts. The installation guides are clear and documented step-by-step. For example, the first prompt asks for language, keyboard, and installation preferences, and each step is straightforward. In contrast, Ubuntu and other distributions require creating disks and involve more complex UI elements that are not as user-friendly. Red Hat Enterprise Linux (RHEL) has a clean interface that allows even non-technical people to install the OS easily.

I have only studied from the direct books provided by Red Hat for RHCSA and RHCE certification, and every detail is available in their documentation and website. I appreciate the clean and detailed information provided in their resources.

What needs improvement?

I encounter pain points when trying to add patches for certain versions I need for RHEL purposes. While creating HPC clusters on RHEL 9, I sometimes need EPEL repositories for RHEL 7 or 8. Adding patches from these repositories is very painful because Red Hat Enterprise Linux (RHEL) 9 does not easily support these older package versions. This is a recurring problem I always face.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) since I started my career, which is 6.7 years.

What do I think about the stability of the solution?

I have not experienced stability issues. I have used multiple OEMs including HP, Dell, Exatron, and NVIDIA servers. I always prefer recommending Red Hat Enterprise Linux (RHEL) to my customers because it is very stable. I have only experienced one server crash in all my years, and that was due to an OEM issue, not Red Hat Enterprise Linux (RHEL) itself. I have never encountered data problems or server crashes from Red Hat Enterprise Linux (RHEL).

What do I think about the scalability of the solution?

Scalability is not an issue. I can easily add more nodes to clusters. The installation is very fast, which allows me to scale quickly. I use Ansible and PXE servers to facilitate this process, and I can scale to many servers very quickly with Red Hat Enterprise Linux (RHEL).

How are customer service and support?

When I was working for a customer and faced an issue while installing a package, I requested Red Hat support and they helped me resolve it.

I have raised requests in the morning around 11:00 AM and received responses within one to two hours. They ask for logs and version information, and then provide a response within approximately 30 minutes. I give Red Hat support a nine out of 10 rating. I would give a full 10 if they could push their support to be slightly faster. When someone is on-site conducting installations and encounters an issue, that person needs to wait at least one or two hours for a response. Red Hat could improve by responding a bit more quickly.

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing of Red Hat Enterprise Linux (RHEL) subscription, I believe the pricing is fair. The support that Red Hat provides is very good. Whenever I encounter issues, Red Hat always provides fast resolution. The pricing is justified given the quality of support offered.

Which other solutions did I evaluate?

I have used Ubuntu as an alternative distribution. However, I always choose Red Hat Enterprise Linux (RHEL) over every other distribution. I started my career learning from Red Hat Enterprise Linux (RHEL), which is the main reason I prefer it. Additionally, Ubuntu and other distributions have many dependencies that require adding different packages and configurations. When troubleshooting on Red Hat Enterprise Linux (RHEL), I find solutions easily. With Ubuntu, troubleshooting requires digging much deeper.

What other advice do I have?

I have been working with Red Hat Enterprise Linux (RHEL) for approximately seven years.

Regarding updates and maintenance, I only need maintenance time when upgrading the OS. When upgrading the kernel version or transitioning from RHEL 8 to RHEL 9, I only need to install the RPMs and reboot the server once. Maintenance primarily involves patching and the subsequent reboot requirement.

Every time a cluster issue occurs, Red Hat never requests high downtime or suggests data loss scenarios. They maintain very low risk and require very low downtime.


    ALISHETTI S.

Red Hat Enterprise Linux - A stabel platform for Enterprise environment

  • February 09, 2026
  • Review provided by G2

What do you like best about the product?
I like red hat linux as it rarely breaks after updates.
The long term support, security patches and the support we have is great for business applications.
What do you dislike about the product?
The new features and package are a bit slow when compared to community distros.
The subscription could is a bit complex for business.
What problems is the product solving and how is that benefiting you?
It provides a stabel running secure systems in production.
It helps me by regular security updates and long term support. So my focus can be more on building and maintaining applications when compared.


    Surendra S.

Reliable and Secure for Mission-Critical Systems

  • January 29, 2026
  • Review provided by G2

What do you like best about the product?
I use Red Hat Enterprise Linux as a reliable and secure operating system for running servers and handling production workloads. I appreciate its reliability and consistency, as I can depend on it to run for long periods without issues, essential for production environments. The long-term support and predictable update cycle give me confidence that updates won’t break my systems unexpectedly. I also value its strong security features, detailed documentation, and seamless integration with enterprise tools like Ansible and OpenShift. These features simplify system management and automation, making Red Hat Enterprise Linux a polished, enterprise-grade Linux platform I trust.
What do you dislike about the product?
While I find Red Hat Enterprise Linux very dependable, there are a few areas that could be improved. The subscription and licensing model can feel complex and costly, especially compared to community-based distributions, and it sometimes adds overhead for smaller teams or non-production use. Newer software versions can also take longer to become available because of RHEL’s focus on stability, which can be limiting when I need the latest features.
What problems is the product solving and how is that benefiting you?
I use Red Hat Enterprise Linux for stability, security, and manageability in production workloads. It ensures long-term support, compliance through timely patches, and reduces downtime with enterprise support and a robust ecosystem.


    Shailesh D.

Boosts Security and Scalability with Ease

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate how Red Hat Enterprise Linux has evolved very rapidly and provides a highly secure platform. It's great for building private cloud environments, and I find it trustworthy. The availability of open-source applications and codes is a big plus, offering cost-saving benefits for supporting larger private cloud solutions. It's also supportive of containerizations and Kubernetes, which enhances scalability. I like how the product provides a more secure way and the enterprise-level support from Red Hat is helpful. The licensing cost is mostly free, which is a huge benefit for us. It's a highly stable and evolved operating system that supports the enterprise environment effectively, with low costs for growing cloud environments. The initial setup isn't too hard, and the availability of resources like blogs and YouTube videos helps in resolving issues and enhancing knowledge.
What do you dislike about the product?
NA
What problems is the product solving and how is that benefiting you?
Red Hat Enterprise Linux provides a secure environment with low or no licensing costs, and offers enterprise-level support for our cloud platforms, making it cost-effective and highly stable for scaling.


    Hunaid Vekariya

Strong security and automation have supported reliable hybrid deployments and growth

  • January 20, 2026
  • Review from a verified AWS customer

What is our primary use case?

I work with both the cloud version and the on-premises version of Red Hat Enterprise Linux (RHEL). I have worked with Red Hat Cloud and Red Hat Enterprise on-premises.

For the cloud-based products, the main use cases for Red Hat Enterprise Linux (RHEL) include deploying websites and complex software for customers, such as SaaS software on the cloud, specifically Red Hat Cloud.

What is most valuable?

When choosing Red Hat Enterprise Linux (RHEL) in the cloud, security requirements were not a consideration for me because Red Hat provides us with the SLA regarding security compliance. I am more than satisfied to use Red Hat Cloud for security purposes, while I manage some other forms of security, such as my own keys and access in Red Hat Linux systems.

I really appreciate the zero trust networking that Red Hat Enterprise Linux (RHEL) has, and it also provides the WAF, along with certified images from Red Hat. For my current work on containers, Red Hat provides certified images that minimize vulnerabilities of CVEs, improving security significantly.

Although I do not have much knowledge about virtualization technology, I can say that for the hybrid cloud on OpenShift with the operators provided by Red Hat, the ready-to-use operators take care of underlying security, patching, and updates, so I do not have to handle monitoring or security myself.

Security is highlighted as an advantage across various aspects, such as the zero trust networking feature and the availability of certified images, which are instrumental in minimizing vulnerabilities and enhancing security.

What needs improvement?

While there are good aspects, I would appreciate improvements in the command-line interface (CLI). Red Hat could do more on the CLI side instead of focusing so much on UI development.

For how long have I used the solution?

I have been working with Red Hat Enterprise Linux (RHEL) for around five years.

What do I think about the stability of the solution?

Regarding stability, I have not experienced performance issues, crashes, or downtimes with Red Hat Enterprise Linux (RHEL); any problems usually arise from my applications, not from the Linux system.

What do I think about the scalability of the solution?

Red Hat Enterprise Linux (RHEL) is definitely scalable.

Whether I have expanded the usage of Red Hat Enterprise Linux (RHEL) depends on the business requirements, as RHEL comes with a cost that my company can afford because IBM owns Red Hat, so everything scales on RHEL.

How are customer service and support?

Regarding my experience with Red Hat's technical support team, I find that they come very quickly with answers. However, sometimes the first person who responds might be a technical support agent without in-depth knowledge, so for more complex issues, a specialized engineer comes to the rescue, depending on the criticality of the subject, especially if it is production or a staging environment. They answer according to the SLA and support terms.

Which solution did I use previously and why did I switch?

Determining whether Red Hat Enterprise Linux (RHEL) is cost-effective depends entirely on the business. If your business faces compromises leading to significant losses, then investing in Red Hat Enterprise is truly necessary. However, if your business is small or medium-sized, you can manage with the free versions.

How was the initial setup?

Regarding the deployment aspect, my experience has been straightforward because it is all automated with Ansible; all I need to do is provide an IP address, and it takes care of all the variables and boots up automatically.

What's my experience with pricing, setup cost, and licensing?

Regarding the pricing, setup costs, and licensing costs of Red Hat Enterprise Linux (RHEL), I have heard that the licensing cost is significant compared to free alternatives such as CentOS or AlmaLinux, which are managed by Red Hat. I previously used CentOS, which is free, but I had to manage everything, including security, patching, reboots, and storage.

Which other solutions did I evaluate?

The key differences between Red Hat and other Linux technologies I have used include the advantages of excellent technical support, good documentation, and a large community for problem-solving. A disadvantage is that it is not open source, meaning limited flexibility, and the high cost associated with Red Hat compared to others.

What other advice do I have?

I would advise other organizations considering Red Hat to start using it as their applications grow larger, rather than waiting for their business to become huge, as delays can lead to complications.

Currently, I am working on bare-metal services where I install Red Hat Enterprise Linux (RHEL). Using AWS for Red Hat is indeed a good option, as you can get the image directly from AWS with a subscription cost per hour for Red Hat licensing.

Red Hat helps keep applications operational because it provides built-in monitoring tools that offer a good overview of all running services, including built-in agents that come with the Red Hat subscription to identify potential breakouts. Regarding reducing risks, Red Hat also provides secure images that indicate the latest security patches available worldwide.

The knowledge base offered by Red Hat Enterprise Linux (RHEL) is excellent; the documentation is fantastic and is supported by a large community that answers questions effectively.

When comparing the business value of Red Hat Enterprise Linux (RHEL) to other Linux distributions, I find that RHEL is more stringent with its security, requiring users to be careful not to trespass, whereas other Linux systems do not enforce such strict security measures, and users must manage security themselves.

On a scale of one to ten, I would rate Red Hat Enterprise Linux (RHEL) overall as a product and solution at eight, possibly eight and a half.