BrowserStack
BrowserStackExternal reviews
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Exceptional if the technical support were faster
What do you like best about the product?
The variety of products available, from web and app automate, to visual testing, among others.
And not only that, the acuracy and precision of the test result. I think the execution is optimal, and also the evidence provided, the video and logs are always useful.
Also the devices availability is always a pro. Testing a native app, for us is very important to test in all the devices possible, so having support of many different real devices and operative systems for both platforms (android&ios) is really important, it's more attached to the real life.
We use it daily, including weekends so we can always have real results on real devices in a daily usage.
Finally I might include that the test observability is a good product that permit us to learn the failure patterns of the automation team or the app we are testing.
And not only that, the acuracy and precision of the test result. I think the execution is optimal, and also the evidence provided, the video and logs are always useful.
Also the devices availability is always a pro. Testing a native app, for us is very important to test in all the devices possible, so having support of many different real devices and operative systems for both platforms (android&ios) is really important, it's more attached to the real life.
We use it daily, including weekends so we can always have real results on real devices in a daily usage.
Finally I might include that the test observability is a good product that permit us to learn the failure patterns of the automation team or the app we are testing.
What do you dislike about the product?
The technical support is not effective, it takes a lot of time to reply, and the solutions pruposed are not always right. I feel like sometimes they just leave the tickets there, and by the time they respond, we already found a work-around.
Sometimes we just need an answer if something is available or not, to avoid wasting time.
That's the only reason why I wouldn't recommend Browserstack to other peers. If they have an important question, and the customer support takes days to answer, then is not helpful at all.
By the other hand I think the data insight provided of the usage could be improved and more useful, maybe even creating it more visually attractive and easy access, it's not so easy to access it.
Sometimes we just need an answer if something is available or not, to avoid wasting time.
That's the only reason why I wouldn't recommend Browserstack to other peers. If they have an important question, and the customer support takes days to answer, then is not helpful at all.
By the other hand I think the data insight provided of the usage could be improved and more useful, maybe even creating it more visually attractive and easy access, it's not so easy to access it.
What problems is the product solving and how is that benefiting you?
We can find regressions in time, our goal is to trigger a daily test suit to get failures faster to have them fixed before the release. So it's helping with those. We just program the execution and the pipeline is executed itself during the night, in the morning we already have the results so we can check if there were any failures.
Also to retest an already failed and fixed test (a bug), we use the App Live to check if the bug is/are happening again. We can test any device at any time without the need of having a real phisical device.
I believe that somehow browserstack is helping us saving money and time, since we don't have to build and mantain the infrasctructure but only worry about our app quality tests.
Also to retest an already failed and fixed test (a bug), we use the App Live to check if the bug is/are happening again. We can test any device at any time without the need of having a real phisical device.
I believe that somehow browserstack is helping us saving money and time, since we don't have to build and mantain the infrasctructure but only worry about our app quality tests.
Mobile app testing on Browserstack
What do you like best about the product?
Range of devices available and sources like testFlight, Playstore, APK, IPA etc to provide full access to testing team
What do you dislike about the product?
1. Once I login with Google or Apple account, it remains till I am in the session.
Once the session expires, I have to re-login to get my apps
2. Biometric Authentication is not available
3. Scrolling through a form takes a lot of effort
Once the session expires, I have to re-login to get my apps
2. Biometric Authentication is not available
3. Scrolling through a form takes a lot of effort
What problems is the product solving and how is that benefiting you?
The range of devices and 24hrs availability of devices allows our testing team to fully cover our mobile testing scope
I like to learn new things. And I also want my team to learn the new technology of browserStack.
What do you like best about the product?
browserStack has a manual that explains how the various tools work very well.
What do you dislike about the product?
Monthly expenses may be too high. But if it works well, it's worth the price.
What problems is the product solving and how is that benefiting you?
I like the dashboard because it gives me a good idea of what I'm doing.
Efficient tool
What do you like best about the product?
Stack is an innovative new take on web browsing. Unlike almost all other web browsers, it’s almost completely different. Focusing on more than just websites, Stack allows you to efficiently organize your social media, websites, apps, emails.
What do you dislike about the product?
contract term and pricing model. In person training could be better
What problems is the product solving and how is that benefiting you?
We can test all the major browsers from a single control point.
We can test the compatibility of the backward/older version of the browsers.
It supports both Manual and Automation testing.
We can test all the devices and browsers that are currently available in the market.
We can test the compatibility of the backward/older version of the browsers.
It supports both Manual and Automation testing.
We can test all the devices and browsers that are currently available in the market.
Overall great and smooth experience!
What do you like best about the product?
First of all, its USP is that it is a very unique platform. Being a startup founder, it is unaffordable for me to get a tester team for which this application solves for me at a very low price and great efficiency. I would suggest this application to all young entrepreneurs to use this platform to test their applications and build a ready-to-market application.
What do you dislike about the product?
A bit of dislike about the platform is that for very small organisations in starting, a free plan should be made available to them. For companies at very nascent stages, this could prove to be very helpful and once they scale they can become a paid customer for the platform!
What problems is the product solving and how is that benefiting you?
The main problem Browserstack is solving is the ease of providing testing environments for developers. In such a rapid tech environment, where teams need to be super agile to build new and latest features to stand out in cut-throat competition, I believe BrowserStack gives an edge by providing easy and quick software/app/website testing services to clients!
Good test case management tool and applive tool
What do you like best about the product?
I am in finance domain and my main role is credit manager but here Browserstack test case management is very efficient to manage test cases for loan management saas platform in our team.
I like the most about Browserstack is it can test our loan management system on cross browsers and cross device platforms and our IT team is really getting better
I like the most about Browserstack is it can test our loan management system on cross browsers and cross device platforms and our IT team is really getting better
What do you dislike about the product?
Sometimes it might be slow at part of performance. Other than this we are not getting any dislike yet. If I find any dislike I'll report it.
What problems is the product solving and how is that benefiting you?
Browserstack test case management tool is solving many problems for testing of our loan management saas product in cross devices and benefiting my business in website development and app development. We can able to solve issues that clients detect, If we don't have thier devices.
Browserstack is help us and make very easy to configure the tools with my projects.
Overall experience is positive with browserstack. Its make my business effective and efficient.
Browserstack is help us and make very easy to configure the tools with my projects.
Overall experience is positive with browserstack. Its make my business effective and efficient.
Browserstack at rescue, for the nightmare called - cross device functional verification.
What do you like best about the product?
1. The plethora of device variety available to test from.
2. Easy automation integration for Automate and App automate.
3. Free Visual testing tool - Percy.
2. Easy automation integration for Automate and App automate.
3. Free Visual testing tool - Percy.
What do you dislike about the product?
The test observability isn't quiet intuitive and robust. Still has a long way to go.
What problems is the product solving and how is that benefiting you?
The Browerstack is solving the biggest problem of real device availaibility in real time. It provide a marid variety of devices with variety of OS setup on it. Specially for app live me and my team is completely dependent on Browserstack.
Test case management is really powerful tool
What do you like best about the product?
Test case management their recent product i have used that is very helpful in organising test cases and testing processes in our team
What do you dislike about the product?
I don't find anything major yet but there's one issue that they didn't provide older OS's for testing.
What problems is the product solving and how is that benefiting you?
Software testing made so much easy in crossbrowser and multi platforms
Multi device testimg
What do you like best about the product?
Efficiency increases with less expenditure because it supports multi devices and multi platforms at one place.
What do you dislike about the product?
Old versions of devices are not available some people still works on old devices
What problems is the product solving and how is that benefiting you?
Multi device testing at one platform
The automation giant worth every buck
What do you like best about the product?
The products are very user friendly. Also, the integration with Jira tickets for test case management makes it a lot easier
What do you dislike about the product?
Devices get unavailable when there is heavy traffic. Everything else is upto par
What problems is the product solving and how is that benefiting you?
Helps in cross browser and cross device testing.
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