BrowserStack
BrowserStackReviews from AWS customer
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Great for Automation, But Slow Cloud Device Loading
What do you like best about the product?
I really like the automation testing on mobile devices with BrowserStack. It helps us identify a lot of UI bugs, which is super helpful in our testing processes. Setting up BrowserStack was also quite easy for our team.
What do you dislike about the product?
I would say, the cloud device loads very slow.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me with device matrix, cross-browser testing, and automation testing on mobile devices, helping us identify lots of UI bugs.
Effortless Mobile Testing with Robust Feature Set
What do you like best about the product?
I use BrowserStack for manual and automation testing of mobile applications, particularly appreciating the easy access and good user interface. It allows us to test our mobile app on a wide range of Android and iOS devices and run our automation tests using Appium, which helps us deliver applications with top quality. The reporting and SDK benefits are also valuable, providing easy access to configure executions, along with reports of overall execution in projects that help track progress and status of app builds. The SDK allows changes to any device version and properties with a single file change. The initial setup was easy with the documentation provided by BrowserStack.
What do you dislike about the product?
Nothing
What problems is the product solving and how is that benefiting you?
I use BrowserStack for testing our mobile apps on a wide range of devices, ensuring top quality. It offers an easy UI, reporting for tracking progress, and SDK for changing device settings easily. This all gives me quick configuration and a smooth testing process.
Powerful Testing Tool with Some Setup Challenges
What do you like best about the product?
I really like the local browser testing feature in BrowserStack because it allows me to test everything that is yet to go live. It definitely adds value by making my work easier and helps in troubleshooting as it is easy to identify issues. The initial setup was also easy.
What do you dislike about the product?
Sometimes it crashes and there's slowness. Also, the BrowserStack local setup can be complicated and doesn't always work.
What problems is the product solving and how is that benefiting you?
BrowserStack eliminates the need to purchase real devices for testing. It simplifies location-based and local environment testing, making our work easier and troubleshooting more straightforward.
Excellent Live Testing, But AI Features Need Refinement
What do you like best about the product?
What I like best about BrowserStack is the Live testing experience, especially App Live and Web Live. Being able to test on real devices without depending on physical hardware is extremely valuable, particularly for validating issues that only appear on specific devices, operating systems, or screen sizes. This capability helps the team identify and reproduce bugs more accurately and faster. I also found the Bug Capture feature useful, as it provides detailed technical information that is helpful for developers during analysis and debugging, improving communication between QA and development.
What do you dislike about the product?
What I dislike about BrowserStack is that some of the AI-driven features, especially test case generation, are still too immature for practical use. While the tool generates a large number of test cases quickly, many of them are duplicated, irrelevant, or lack proper alignment with the actual business rules, which creates significant rework. In practice, reviewing and fixing the generated scenarios often takes as much time as writing them manually. Additionally, several features overlap with tools we already use effectively, making it hard to justify the full platform cost when only a few modules clearly add value.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of limited access to real devices and environments for testing. It allows me to validate issues directly on real browsers and mobile devices without relying on personal or shared physical hardware, which is especially beneficial for reproducing device-specific and OS-specific bugs. This improves confidence in test results, speeds up validation, and reduces friction when diagnosing issues that are hard to reproduce locally. Additionally, features like Bug Capture help centralize technical evidence, making it easier to communicate issues clearly to developers and streamline the debugging process.
Excellent Products and Outstanding Customer Service
What do you like best about the product?
Greats product and features, great customer service
What do you dislike about the product?
Products are licensed at a high price. Better pricing is what i would hope for
What problems is the product solving and how is that benefiting you?
Helping align our software testing needs with high-quality products.
Effortless for Everyone: User-Friendly Experience with BrowserStack
What do you like best about the product?
BrowserStack is easy for both technical and non-technical people to use.
What do you dislike about the product?
The application is memory-intensive, so you might experience some freezing if you are using a very old device or have a slow internet connection.
What problems is the product solving and how is that benefiting you?
We create multiple campaign pages using low-code or no-code tools. BrowserStack assists us in debugging the web application across various devices and locations. Additionally, we debug our Consent Management Platform to verify compliance based on different regions (e.g., the EU or California).
A Robust Platform for Comprehensive App Testing
What do you like best about the product?
I use BrowserStack for app testing across Android, iOS, and iPad. I like that it lets me test in almost all real device environments without needing physical devices. I can check almost all cases and observe API calls in the production version, which isn't possible on other platforms. I can see real-time requests and track if an application breaks because of an API call or data mismatch. Also, testing the app UI with various mobiles is very convenient. The setup is simple and easy to grasp quickly.
What do you dislike about the product?
In the case of iOS, if we need to test push notifications, we have to download it from TestFlight. If that could work with the uploaded build, it would be helpful.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of not having all devices for testing by allowing us to test in real environments. It allows us to check all cases, see API calls in production, and test UI on various mobiles. We can track issues with API calls or data mismatches.
Reliable and Scalable Solution for Cross-Device Automation Testing
What do you like best about the product?
The platform is highly user-friendly, which makes both navigation and test execution simple and efficient. Integration with frameworks such as Selenium and Appium is smooth, significantly cutting down on setup time. The customer support team is responsive and knowledgeable, consistently resolving any issues quickly. We use BrowserStack every day for regression and compatibility testing across a wide range of devices and operating system versions. Features like Live Testing, Automate, and App Live provide the flexibility needed for both manual and automated testing. The debugging tools, including logs, screenshots, and video recordings, are especially useful. Integration with CI/CD tools like Jenkins and GitHub Actions works seamlessly, allowing us to automate our processes at scale without hassle.
What do you dislike about the product?
The pricing can be somewhat steep for small teams or startups, particularly as you increase the number of parallel sessions. Occasionally, tests may encounter some latency, especially when running several sessions at once. Additionally, popular devices or operating system versions are not always instantly accessible during peak times.
What problems is the product solving and how is that benefiting you?
Cost efficiency is achieved by eliminating the need to buy and maintain physical devices or infrastructure. Time savings are significant, as quick access to a broad selection of devices accelerates both regression and compatibility testing. Improved test coverage is another benefit, since the ability to test across various operating system versions and browsers leads to higher quality and fewer issues in production. Scalability is also a strong point, with the ease of running parallel tests and integrating with CI/CD pipelines to support continuous testing. Additionally, the flexibility to support both manual and automated testing makes it adaptable to different project requirements.
Streamlined Testing but Lacking Consistency
What do you like best about the product?
I use BrowserStack to test IVP applications, and it reduces the testing time significantly. I like its user interface and test suite feature. The interface is simple, and the test suite feature allows me to run a test on cloud while recording another test on local. The initial setup was good.
What do you dislike about the product?
In BrowserStack, we are facing inconsistency issues. The same test runs smoothly locally but fails in the Suite. Also, the same test passes in one test suite and fails in another test suite.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test IVP applications, which reduces testing time significantly.
Flexible Multi-Device Testing, But Pricey
What do you like best about the product?
I like the ease of use of BrowserStack and appreciate its flexibility, especially during the initial setup. I also value the collaboration it facilitates within our QA team and its integration into our deployment pipeline, which helps us get closer to a true CI/CD setup.
What do you dislike about the product?
Too pricey
What problems is the product solving and how is that benefiting you?
I use BrowserStack as a testing framework for multi-device support, which helps me quickly identify UI and functional issues.
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