I use the solution for performance testing.
BrowserStack
BrowserStackExternal reviews
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Using sinces 8 yrs
What do you like best about the product?
All upgrade browser combination are available
What do you dislike about the product?
Speed and usability with respect to capturing screen shot
What problems is the product solving and how is that benefiting you?
Can test on multiple browser versions
Very useful tool at a decent price
What do you like best about the product?
Helps testing across all devices, screen resolutions, operating system versions along with logging integration.
What do you dislike about the product?
Their desktop client can be improved with better documentation.
What problems is the product solving and how is that benefiting you?
Helps test my applications and websites across devices, screen resolutions and older operating systems.
Support TestingUS
What do you like best about the product?
Testing in multiple browsers. As a support engineer I need to test reported issues on daily basis.
What do you dislike about the product?
I find it difficult to test with my french mac keyboard, I will to adjust my laptop settings to understand where this issue is coming from
What problems is the product solving and how is that benefiting you?
Spotting bugs!
Works very well when not being integrated into automation framework
What do you like best about the product?
Robust. Easy to use. Affordable, considering its features.
What do you dislike about the product?
Interface may need to be updated soon. Slow at times.
What problems is the product solving and how is that benefiting you?
Cross browser testing.
Very helpful Tool that we have built into our troubleshooting and Q/A Process
What do you like best about the product?
We like the ease of use and veraity. We have a plathora of options of operating systems, browsers, and devices at our fingertips to quickly test and troubleshoot our digital products. It is very easy to use and full of many features.
What do you dislike about the product?
The price is the only downside for BrowserStack but you do get what you pay for.
What problems is the product solving and how is that benefiting you?
Providing a variety of devices and platforms to test our digital products on.
Comprehensive platform for cross browser testing
What do you like best about the product?
One of the standout features of BrowserStack is its extensive browser and device coverage. It provides access to a vast array of browsers, operating systems, and mobile devices, allowing developers to thoroughly test their web and mobile applications across different environments.
What do you dislike about the product?
In short, while BrowserStack offers extensive browser and device coverage, some users find its pricing transparency lacking, and others feel that certain advanced features could be improved for a more robust testing experience.
What problems is the product solving and how is that benefiting you?
BrowserStack streamlines cross-browser and cross-device testing, speeding up debugging and improving software quality. Its cloud-based infrastructure offers scalability and flexibility, facilitating efficient collaboration and integration with development workflows. This saves time and resources, ensuring a consistent user experience and faster time-to-market for software products, benefiting developers and users alike.
Not perfect, but good for mobile app testing
What do you like best about the product?
Wide variety of mobile devices, fast runners and fast service. Easy to integrate with existing WDIO.
What do you dislike about the product?
The web UI doesn't work right in Firefox, and even in Chrome sometimes bugs out.
What problems is the product solving and how is that benefiting you?
Testing in CI.
real devices online
What do you like best about the product?
With BrowserStack you can test any app in a wide range of real smartphone online, everything that is doable with a real phone you do it online and it is very simple to use
What do you dislike about the product?
In free version you have 2min free per avaibale devices, but sometimes devices you need to use are busy.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me using my App directly in my computer via an online real device
A user-friendly tool for performance testing
What is our primary use case?
What needs improvement?
The issue with the product stems from the fact that when we try to do a single or multiple login on multiple browsers for simulation in scenarios where users use Chrome, Mozilla, and Edge, all browsers are open at the same time, and login has to be done separately. My company has added a minimum of two and a maximum of five users to the license. In my company, when all of us start device testing at the same time, one of the devices stops working, or some slowness or lag happens. There is some stability issue in the product, making it in areas where improvements are required.
For how long have I used the solution?
I have experience with BrowserStack.
What do I think about the scalability of the solution?
It is a scalable solution.
How are customer service and support?
My company connected with the technical staff of the product when we were having issues connecting and uploading IPF files for Apple devices; after having a conversation with the support staff of BrowserStack, our company's issues related to the product resolved since we only needed some licenses from iOS. After the issues were resolved by the support team, my company was good to go with the product. The technical support team is very good since they immediately respond and resolve our company's issues.
I rate the support team a nine out of ten.
How was the initial setup?
The setup phase of the product was quite easy, and it is a very user-friendly application, which I found to be very useful.
Which other solutions did I evaluate?
Though I knew about some other products in the market, I chose BrowserStack since I wanted it for device testing.
My company was working with Push Notifications, and we tested it on multiple devices. My company works with BrowserStack since it provides accessibility and helps the area of load testing to see the responses to a load from our end to check whether it is visible in that particular second or not.
What other advice do I have?
I integrate BrowserStack into web or app testing workflows. My company uses an IPF file or APK file, which we use to install applications on the devices in BrowserStack, after which we do the load testing.
The product helps with cross-browser testing since our company's applications are open source, so we use a link to open such applications on different devices.
My company has also used the product for version testing to see which Android versions support our company's applications. The product has made accessibility easy for my company.
BrowserStack helped improve the quality of our company's applications, especially in the areas of accessibility and resolutions. For UI purposes, it is very good. UI and version support are important since some of the features are not supported on lower versions of the Android application. Some of my company's applications are not supported in a higher version of Android application. The aforementioned issues were resolved on different device systems with the help of BrowserStack.
The real device testing and simulation offered by the product work, but I have seen a small difference between the responses I received from both. With the product, my company gets instant messages or instant installation of applications along with procedures on a real device, but the simulation takes some seconds more or extra time than the area of real device testing.
The tool does improve the quality of our company's products since we have checked it on different devices and resolutions, after which we have seen that we have improved in many areas, including our actual applications. In general, the product does improve the devices.
BrowserStack has a feature that allows the automation of uploading and downloading HAR files, but I have never used it.
I rate the overall tool an eight out of ten.
A great way to test your website across browsers
What do you like best about the product?
Product is intuitive and easy to use. Customer support is prompt to reply.
What do you dislike about the product?
Pricing for larger teams and enterprise customer need to be improved.
What problems is the product solving and how is that benefiting you?
BrowserStack is helping us test our websites and applications across various browsers and operating systems in order to recreate customer issues and find the root cause of the problem.
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