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BrowserStack

BrowserStack

Reviews from AWS customer

1 AWS reviews
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  • 4 star
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  • 1
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External reviews

2,393 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lithin M.

Multiverse of Testing

  • June 08, 2022
  • Review provided by G2

What do you like best about the product?
Easy and seemless integration with the real devices .
What do you dislike about the product?
Sometimes there are issues in launching devices and apps it might be due to the server issues .
What problems is the product solving and how is that benefiting you?
Browser stack is onestop destination for anykind of testing needs and it benefitted me in automating mobiles and browsers of different versions seemlessly


    Marketing and Advertising

browserstack eliminated the need of buying many test devices for our company

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
remote debugging feature is good, also being able to switch between devices helps us a lot. hearing audio from the device and browser video playback support became crutual for our testing.
What do you dislike about the product?
it would be nice if we can use multiple devices in parallel but i guess you do not there yet. also with some of the devices remote debugging hang, not working as fluently.
What problems is the product solving and how is that benefiting you?
we are developing a personalized video platform based on state of the art html5 and js. before browserstack we were doing tests in a limited variety od devices and that never was enough. with browserstack we do better testing and identify problems much easier.


    Piper L.

Browserstack is a developer's dream

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
My favorite thing about Browserstack is that I can access any browser on any operating system and any device.
What do you dislike about the product?
The performance is slightly sluggish, but it's the only downside to this great service.
What problems is the product solving and how is that benefiting you?
As a Mac user and a web developer, I sometimes get tickets for bugs on Windows and Edge, which I do not have on my Mac. Rather than having to maintain a separate PC, I can just use Browserstack to troubleshoot the issue.


    Lauri O.

Huge help with adding more browser support

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
Self-signed certs support, many browsers
What do you dislike about the product?
There could be more browsers and versions
What problems is the product solving and how is that benefiting you?
Makes developing Open Source faster and easier
Recommendations to others considering the product:
At Browserstack it's fast to change browsers and versions, huge time saver.


    Internet

Unstable tablet device, and with or without VPN

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
Prompt customer service support and resolve clients' pain points in time
What do you dislike about the product?
Platform is not stable sometimes, which slow down dev and debug process.

Tablet is not usable, black screen after startup, sometimes even frozen when boost up.
What problems is the product solving and how is that benefiting you?
Much helpful to develop and debug issues on different platform and screen size devices


    Alexander G.

Using browser stack took us to another level in terms of agility.

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
It has been a year since we changed the strategy of buying and using physical devices for Browser Stack and from my point of view it has been a successful strategy that has allowed us to have access to more types of devices and find more issues, even allowed us to make a considerable improvement in the deployment process for our APP due to the integration with Bitrise to facilitate and accelerate access to the builds. It allows us to work in a more standardized way since we all have access to the same devices at the same time, both QA and developers and even other departments have benefited. In general, it is not possible to physically have all the types of devices that Browser Stack allows us, including adding new devices that are coming to market and new versions of operating systems with the advantage that they are not emulators, but real devices that we can access remotely, regardless of the OS or brand, different viewports, including geolocation tools, simulation of different networks and some debugging tools. Al so a plus is the 24/7 support, always available to fix any issue ASAP.
What do you dislike about the product?
Sometimes is very slow and we have to change to another device
What problems is the product solving and how is that benefiting you?
-Integration with Bitrise to facilitate and accelerate access to the APPs builds: Before using Browser Stack, the process was very slow and you even had to register new phones to be able to install IOS builds.
-Availability and variety of devices: You always had to be buying devices such as cell phones and tablets, which is very expensive, and making constant updates. There were also not enough for the entire QA team and other teams that needed to use them.
-Standardization of processes and quality of tests: By not having the same access to all types of devices (Android, IOS, MAC, Windows), due to the small number of real devices, and the ineffective and inefficient emulators and virtual machines; the tests were slow and not as reliable as desired, and could not always be reproduced on other devices; therefore some of them would reproduce and others would not.
-Among other advantages
Recommendations to others considering the product:
I recommend any team that needs access to the latest devices and versions of different operating systems to consider the cost benefits of using their own devices and using the advantages of Browser Stack and for sure in most cases, you will find that it is more advantageous to use Browser Stack.


    Arjun B.

One stop solution for all your real devices manual and automation problems, go for it.

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
Browserstack is my favorite vendor for mobile manual and automation testing problems that I face on a daily basis, and I can say it's one of the best. The number of mobiles in their repo is great I can find what I wanted. i have used most of them and it helps me with the device testing coverage as well. The automation support on multiple simultaneous runs is very good and easy to work with. Their overall support is very good and reachable most of the time when we needed help. More than all these the platform is evolving on daily basis and they are listening to user problems and helping them and solving their problems which are very good and make lives better when compared to other products out there.
What do you dislike about the product?
One problem I faced is the app which we were testing we had an onboarding screen so in local real devices this was visible whereas in BrowserStack devices we could not see that and we reached out to support and could not get much help from them as well, and sometimes devices are too slow to load and interact with them. One other problem is it is challenging to test some of the apps as it is VPN supported and under a corporate firewall. Other than that we cannot video record a manual testing session, we need to do it externally with some other software which is painful. They dont have live chat support as well which is bad.
What problems is the product solving and how is that benefiting you?
They have real mobile devices in place and whenever we need we can access those and use it for both manual and automation runs, automation we run nightly and we get results in the morning for that we rely on BrowserStack a lot. The network logs and beta inspector for automation testing are awesome features that we use on a daily basis and help a lot our whole team and it is time-saving too. Other benefits are using BrowserStack we use lot of other features like live, app live, percy, speed lab and many other features are very helpful to us.
Recommendations to others considering the product:
Go for it, one of the best in the industry, and you can test your mobile apps next level with this.


    Ignacio S.

Running tests in several devices with little efort

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
The huge amount of combinations of platforms, devices, browsers and versions
What do you dislike about the product?
The price goes too high if I wanted to execute this tests in Automate Mobile Web. This is the reason why we choose Manual
What problems is the product solving and how is that benefiting you?
Running the same test in several platforms, devices and browsers


    Wolfgang S.

Outstanding product, excellent service

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
Browserstack allows our team' QA testers to check each pull request on a variety of phone models and OS versions before committing it to the development branch. UX engineers also can easily test issues on different phones, and in some special cases, developers use the system to check whether a bugfix works on particular model+OS version combinations. Being able to see stacktraces. Being able to see network traffic.
What do you dislike about the product?
I eventually found out how to simulate pinch-zoom using the accessibility features of some models, but this is not easy to find, and more general multi-touch does not seem to be supported in any way -- maybe adding it from multi-touch capable devices or via touchpads would be something that might be helpful. Also, a wiki for users might be helpful.
What problems is the product solving and how is that benefiting you?
Testing on many different devices and a wide variety of OS versions. Identifying reasons for crashes on specific devices.


    Marketing and Advertising

BrowserStack helped us scale

  • June 07, 2022
  • Review provided by G2

What do you like best about the product?
I like that they have actual real mobile devices instead of emulators to test with. We test with various desktop web browsers and iOS and Android device. Other competetors does offer the same suite with the ease of use that we foun with BrowserStack.
What do you dislike about the product?
What I don't like is sometimes I see that the service may go down for a short time. Though it comes back up relatively quickly to see the constant fluctuations sometimes poses questions.
What problems is the product solving and how is that benefiting you?
The problen that Browserstack is solving that benefits us is the ability to test on various platforms without the need to maintain an internal grid. Without the need to keep updating docker containers we can focus more on the actual testing.