BrowserStack
BrowserStackReviews from AWS customer
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Reliable Real-World Testing Made Effortless
What do you like best about the product?
I like BrowserStack because it’s reliable and close to real-world usage.
You get real browsers and devices without setup pain, issues show up like they do in production, and debugging is easier with built-in logs, screenshots, and videos. It saves time and removes guesswork.
You get real browsers and devices without setup pain, issues show up like they do in production, and debugging is easier with built-in logs, screenshots, and videos. It saves time and removes guesswork.
What do you dislike about the product?
What I dislike is the occasional flakiness and slowness, especially during peak hours.
Sometimes sessions lag, browsers disconnect, or tests fail for infra reasons rather than real bugs—which can be frustrating when you’re chasing false negatives. It’s great overall, but not always as fast or stable as you’d want for heavy parallel automation.
Sometimes sessions lag, browsers disconnect, or tests fail for infra reasons rather than real bugs—which can be frustrating when you’re chasing false negatives. It’s great overall, but not always as fast or stable as you’d want for heavy parallel automation.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of testing across multiple real browsers, devices, and OS combinations without the nightmare of maintaining that setup yourself.
For me, it means faster test coverage, fewer “works on my machine” arguments, and catching real production-level issues early saving time, effort, and a lot of avoidable bugs
For me, it means faster test coverage, fewer “works on my machine” arguments, and catching real production-level issues early saving time, effort, and a lot of avoidable bugs
Essential Tool for Easy Test Management and Mobile Automation
What do you like best about the product?
At our company, we use it as Agent AI, for test management, and for App Live to support mobile automation. We rely on it often, and it is straightforward to implement.
What do you dislike about the product?
During our testing of the Generate AI feature, we noticed that it lacks an option to continue the chat and further refine the conversation.
What problems is the product solving and how is that benefiting you?
No Physical Infrastructure Required - Cloud-based testing eliminates the cost and maintenance of physical device labs
Faster Issue Resolution - Quick access to specific device/OS combinations speeds up bug triage and resolution
Improved Test Coverage - Ability to test across a wider range of devices and browsers than would be practical with physical devices
Consistency - Standardized testing environment across teams
Corporate Contract - Q2 has a corporate account, making it accessible to teams (with manager approval via IT Help-desk)
Faster Issue Resolution - Quick access to specific device/OS combinations speeds up bug triage and resolution
Improved Test Coverage - Ability to test across a wider range of devices and browsers than would be practical with physical devices
Consistency - Standardized testing environment across teams
Corporate Contract - Q2 has a corporate account, making it accessible to teams (with manager approval via IT Help-desk)
Effortless App Testing Across Devices, Minor Pricing Clarity Needed
What do you like best about the product?
I use BrowserStack to test Android applications on different devices and Android versions. I appreciate that it helps me test applications across a wide range of Android versions, including older and newer releases, without needing physical devices. I really like the ease of uploading local Android applications, testing apps directly from the app store, and accessing detailed logs, which helps a lot with debugging and troubleshooting. Additionally, I found the initial setup to be pretty easy and intuitive.
What do you dislike about the product?
The pricing plans could be clearer. Clearly outlining what is included in each plan, specifying the available devices, and clearly explaining the differences between app testing and web testing.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test Android applications across different devices and versions without physical devices. It allows testing of apps from the app store and provides detailed logs for debugging.
Testing your apps for all browsers
What do you like best about the product?
Very helpful in testing web and mobile apps in different browsers for compatibility
What do you dislike about the product?
what ever limited use of Browser stack we have done, it looks good
What problems is the product solving and how is that benefiting you?
web and mobile apps in different browsers for compatibility
Effortless Testing with Real Devices
What do you like best about the product?
I really appreciate BrowserStack for offering a full range of real devices, which is essential for us as a service company with customers who are very particular about application compatibility. The ease of use when it comes to installing APK or IPA files is a big plus, especially when I want to upgrade the APK with new features or test a web app on multiple browsers. I'm also starting to like the AI features. The initial setup is easy, and it fits well with our needs.
What do you dislike about the product?
I find the iOS app installation slower than I'd like. When installing an app after selecting the device, it takes a good amount of time.
What problems is the product solving and how is that benefiting you?
BrowserStack provides a full range of real devices for testing, which is crucial for our service company. It's easy to install APK or IPA files and test web apps across multiple browsers. I also enjoy the new AI features.
Essential Tool for Effortless UI Testing and Debugging
What do you like best about the product?
As a frontend/React developer, it really saves time when validating UI, date/time issues, responsiveness, and browser-specific bugs without needing multiple physical devices.
What do you dislike about the product?
Occasional slowness or session lag, especially during peak hours or when using real mobile devices.
Session timeouts / disconnections can interrupt longer debugging sessions
Session timeouts / disconnections can interrupt longer debugging sessions
What problems is the product solving and how is that benefiting you?
I can quickly test my React UI on real browsers and real mobile devices from one place.
It helps me catch layout, date/time, and CSS issues early before release.
I can reproduce client issues accurately, even if they occur only on specific browser versions.
It speeds up QA and release cycles by integrating easily with automation tools like Cypress or Playwright
Overall, it saves time, reduces risk, and increases confidence in production releases.
It helps me catch layout, date/time, and CSS issues early before release.
I can reproduce client issues accurately, even if they occur only on specific browser versions.
It speeds up QA and release cycles by integrating easily with automation tools like Cypress or Playwright
Overall, it saves time, reduces risk, and increases confidence in production releases.
User-Friendly Platform with Room for Faster Device Previews
What do you like best about the product?
Intuitive, responsive platform. Easy to navigate. Lots of different devices to test on.
What do you dislike about the product?
Occasionally takes a long time to swap between device types when previewing content.
What problems is the product solving and how is that benefiting you?
I can see what my content will look like on devices I don't physically have access to, so I can see what content is responsible all screen sizes and what isn't.
Effortless Cross-Browser Testing with Seamless Automation Integration
What do you like best about the product?
It saves a lot of time because everything runs online and setup is easy. The interface is simple, and it works well with automation tools like Selenium and CI/CD pipelines. It’s very helpful for teams that need cross-browser testing. However, it can feel expensive, sometimes the sessions are slow or laggy, and device availability can be an issue during busy times. Overall, BrowserStack is a good and reliable testing platform, but the price and performance issues may not suit everyone.
What do you dislike about the product?
well nothing as of now but sometime session disconnects alot but its not usual.
What problems is the product solving and how is that benefiting you?
t removes the hassle of setting up multiple environments and saves a lot of time by providing instant access to real devices in the cloud. This helps me quickly catch cross-browser and device-specific issues, improves test coverage, and speeds up both manual and automated testing.
Effortless Parallel Testing and Seamless Integrations
What do you like best about the product?
Parallel execution actually works reliably. When we run our full suite across multiple OS-browser combinations, the time savings are huge. The integration with popular frameworks (Selenium, Appium, Playwright, Cypress) is straightforward, you don’t waste time wrestling with configs. The session dashboard is clean: logs, video, network timelines, console output - all in one place. Debugging flakiness becomes much easier. Being able to run tests on real mobile + desktop devices without maintaining hardware is a massive operational relief. Build insights (pass/fail trends, flaky test detection, failure clustering) help identify problem tests faster.
What do you dislike about the product?
Occasional device allocation delays during peak hours can slow down CI pipelines. Video playback during debugging sometimes feels slightly laggy for animation-heavy flows. Network logs are useful but could be more detailed for deep investigation. If the suite has many retries, the dashboard can get cluttered without proper naming conventions.
What problems is the product solving and how is that benefiting you?
It eliminates the need to manage Selenium grids, Appium servers, or physical device racks, zero time wasted on infra. Makes cross-platform testing scalable. We can validate the same feature across Chrome, Safari, Firefox, Edge, and multiple OS versions in parallel. Reduces investigation time dramatically because every failure comes with video, logs, screenshots, and environment details. Fits cleanly into CI pipelines, our automated suite runs on every pull request, which improves code quality before merging. Helps catch environment-specific bugs early (especially WebKit/Safari quirks and Android OEM inconsistencies). Increases release confidence because automation coverage becomes both broader and more stable.
Real Device Testing Made Effortless and Reliable
What do you like best about the product?
As a QA engineer, being able to test on real hardware instead of just some fake simulator is the best thing, because those simulators always lie, right? It just means when I find a bug, I know its a real bug the customer will actually hit. And the ability to fire up a test on some obscure old browser in like, two seconds? So smooth. It just makes the whole testing process way less painful.
What do you dislike about the product?
The main thing is that it can get real slow and laggy sometimes. You're trying to quickly check an animation on an old Android, but the mouse movements and screen updates are delayed, and it throws off the whole test.
What problems is the product solving and how is that benefiting you?
BrowserStack basically solves the nightmare of device fragmentation. Before this, we had to either buy a giant rack of test phones and computers, or just kinda cross our fingers that the site would not break on some obscure browser. Now, We just use BrowserStack and know for sure it works on literally everything.
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