Powerful Device Cloud That Improves Test Coverage and Speed
What do you like best about the product?
BrowserStack’s real-device access, reliable automation execution, and excellent debugging insights make it extremely valuable for both manual and automated testing.
What do you dislike about the product?
The main drawbacks are pricing for smaller teams and occasional device unavailability or session queues during peak usage.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the problem of limited device and browser coverage by providing instant access to real devices and environments without the need to maintain physical hardware. This benefits me by enabling faster, more reliable manual and automated testing, reducing environment-related defects, and allowing our team to scale test execution through parallel runs while saving time and maintenance effort.
Effortless Accessibility Testing with Clear, Actionable Reports
What do you like best about the product?
The automatic scans give quick feedback on common accessibility issues like missing labels, color contrast problems, and ARIA misuse. I like that accessibility checks can be run directly on real browsers and devices instead of just static pages or local tools. The issue reports are easy to understand, they clearly explain what’s wrong and why it matters, which helps during discussions with developers.
Being able to combine accessibility checks with manual testing in BrowserStack Live is extremely useful. I can inspect screen reader behavior and keyboard navigation in the same session. It fits well into our CI flow, allowing us to catch accessibility regressions early
What do you dislike about the product?
1. Automated scans don’t catch everything, some issues still require careful manual validation.
2. Reports can get repetitive if the same issue appears across multiple pages.
3. Custom components sometimes need manual interpretation because the tool flags them generically.
4. Deeper guidance on fixing complex ARIA issues would make the reports even better.
What problems is the product solving and how is that benefiting you?
Catches common WCAG violations early in development, not just during final audits. Reduces manual effort by automating baseline accessibility checks across multiple browsers. Helps QA and developers share a common understanding of accessibility issues using clear reports. Prevents regressions by integrating accessibility tests into CI pipelines. Saves time during release cycles by reducing last-minute accessibility fixes.
Effortless to Use and Incredibly Helpful
What do you like best about the product?
it helps to ease my work of testing and i can explore different different devices and understand there working it is easy to use and implement
What do you dislike about the product?
Nothing is there to dislike.It is so helpful
What problems is the product solving and how is that benefiting you?
it help us to test on different different devices if they are not physically available to us and also it not possible to have each and every version of devices with us so the browserstack made that possible we can test and also explore so many version of devices
Essential Platform for Reliable Cross-Browser Testing
What do you like best about the product?
BrowserStack is surprising platform for cross-browser and cross-device testing. It offers real devices and browsers, ensuring accurate results that match real-world conditions. The interface is intuitive, integrations with frameworks like Selenium and Appium are seamless, and the customer support is responsive and knowledgeable. It has significantly reduced our testing time while improving coverage and quality. Highly recommended for project seeking for reliable, scalable testing solutions.
What do you dislike about the product?
Connectivity problems: Occasional disconnections during live testing.
Performance issues: Sessions can lag, freeze, or load slowly, especially on iOS and automation tests.
High pricing: Expensive plans with limited flexibility; no pay-as-you-go options.
Connectivity problems: Occasional disconnections during live testing.
What problems is the product solving and how is that benefiting you?
It provides a robust platform for cross-browser and cross-device testing, making it easy to ensure compatibility across environments. The integration with test management tools streamlines workflows, allowing teams to organize, execute, and track tests efficiently. Additionally, the documentation is comprehensive and well-structured, which helps in quick onboarding and troubleshooting. Overall, BrowserStack enhances productivity and confidence in delivering quality software.
Effortless Automation, Superb Test Management
What do you like best about the product?
I like the simplicity of BrowserStack, especially how easy it is to set up Automate with basic configurations without having to configure a bunch of stuff. The test management feature has been developing well with the features we needed over a short time. I find the AI recommendation for generating test steps quite useful, as it reduces the time to manually compose test steps. Even though the AI recommendations are not perfect every time, they allow us to easily adjust them to our desired steps, saving effort. I also appreciate the support from the BrowserStack team, which made our initial setup smooth and without big obstacles.
What do you dislike about the product?
I'm not a big fan of UI changes. There was a time when the Automate UI was revamped, which made my life a bit hard as the simple test replays were hidden in the UI.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for testing app compatibility on various devices, simplifying test management, and automation setup with ease. The AI recommendations help reduce time for documenting test steps, making our testing process more efficient.
Streamlined Testing with Extensive Device Options
What do you like best about the product?
I think the modularity and the ability to choose from a unique number of devices and operating systems is really helpful. BrowserStack allows me to change the IP and the region to see how the app performs from different locations. It's been great to work with from the beginning, performing really well for us. The initial setup was smooth and didn't require many dependencies or integrations, which was great for someone like me who comes from a non-tech background. I could just upload the app version and test it across devices easily. The onboarding journey was indeed smooth.
What do you dislike about the product?
I think a lot of times, the platform gets blocked by WAF rules. Again, this is really subjective to the company that is using it, but a bunch of times the app is not able to run on the particular device on BrowserStack because of either geolocation configuration, which is outside the scope of using the app. Or it can be due to certain WAF rules. If someone is just using BrowserStack, it's not enough to see what is going wrong. Perhaps some visibility towards why the app cannot work would be useful.
What problems is the product solving and how is that benefiting you?
BrowserStack helps me ensure my app doesn't break across devices by tracking and seeing performance across multiple devices and operating systems.
Extensive Device Selection Enhances UI Testing
What do you like best about the product?
browserstack has large number of devices which helps in improving the site UI.
What do you dislike about the product?
Face some intermittent issue related to devtool not working, sometime iphone does not load the website properly or unauthorize access issue
What problems is the product solving and how is that benefiting you?
currently, it helps in testing on the different devices, including iphone, android and desktop. it helps in atuomation testing as well.
Robust Cross browser testing and Consistent Platform with access to real world devices
What do you like best about the product?
The UI and UX of browser stack is super clean. It has a wide range of real devices and browsers which are ready to use in one click. The customer support is top notch. The dashboard is user friendly and doesn't require any training. It offers cross browser automation and live testing which is a must.. Also browserstack offers great debugging capabilities including screenshots and logs hence offering a huge add on when reporting UI bugs.
What do you dislike about the product?
I deal with frequent session terminate issues specially when switching tabs even for a short period if time. It doesn't offer concurrent live sessions could be restriction with lower subscription account. Sometimes observes lagging issues when switching between real devices.
What problems is the product solving and how is that benefiting you?
It completely removed the hassle of managing multiple physical devices. Also it helps me find browser/OS specific issues early reducing production bugs and more reliable releases. Browser stack offers a range of old and new real devices which helps me in duplicating user/mobile specific issues.
Excellent for Testing Across Multiple Mobile OS
What do you like best about the product?
testing with different mobile OS for android and ios
What do you dislike about the product?
Tests can time out or some devices may take longer to load
What problems is the product solving and how is that benefiting you?
we don't need physical device for testing our changes.
Cross-browser testing has boosted my automation and makes sharing QA evidence much faster
What is our primary use case?
In the start of my career, I performed functional testing on mobile devices and web applications, and I used BrowserStack for testing web applications and mobile applications for one year.
My main use case for BrowserStack was cross-browser testing and integrating it with Selenium to test my functional test cases on web applications and mobile apps.
For example, in a test case to log in to a web application, using BrowserStack allowed me to identify local elements in my UI, making it very easy to automate those elements, considering the login tests for a basic web application. I recorded that test and integrated it with Selenium in my local environment to automate that overall test on both the web application and mobile application.
I mostly integrated Selenium with GitHub Actions, so whenever a new commit occurs, I can rerun all the tests I have written using BrowserStack on the Selenium framework in my IDE.
Most of my use cases involve manual plus automated testing, and BrowserStack provides real cloud devices, which is very useful when someone does not have a real device or mobile device. It allows us to test our web applications and mobile applications virtually, and the features for creating screenshots and videos are very beneficial for creating manual test cases. I can record those test cases in my browser and easily upload them to Jira for others to automate them or review them quickly.
The ability to record and share those screenshots and videos definitely makes the tickets and use cases clearer. For instance, in a scenario to log in to a web application and perform functional testing, I can take screenshots or record video, which simplifies report generation and saves time for both developers and QA.
What is most valuable?
BrowserStack positively impacts my organization by saving time in the QA testing process and clarifying the mission, which is important.
I don't have exact numbers, but it's clear that when someone new joins my team, handing over a Jira ticket with video recordings and screenshots significantly clarifies the mission and saves a lot of time for the new developer or a product manager wanting to review the overall functionalities of our web application.
What needs improvement?
Improvements for BrowserStack could include better usability when working under a private network or a VPN, since it can be challenging to access restricted URLs. There are times when running an automation test that the loaded elements aren't reliable, which can lead to frustrations stemming from inconsistent results.
Apart from restricted URL access under VPN and inconsistent results, I don't recall exact numbers on pricing, but it varies depending on the use case and could definitely be better.
The suggestions for BrowserStack improvements I have highlighted mainly concern integrations.
For how long have I used the solution?
I have been working for the last five years as a DevOps Engineer.
What do I think about the stability of the solution?
From my experience, BrowserStack has been mostly stable. I did not encounter any reliability or downtime issues during the time I used it.
What do I think about the scalability of the solution?
As for scalability, I have not tested it at that level, as our usage has been confined to automating manual test cases for our internal team without facing significant scalability concerns.
How are customer service and support?
I have not reached out to customer support, so I have not experienced any issues from their side.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
I wasn't using any other solution related to BrowserStack as it was the first tool I used for automating browser and mobile testing.
Before choosing BrowserStack, I did not evaluate other options. I had been using Selenium for a long time and came across BrowserStack, saw some functionalities, and decided to use it directly.
How was the initial setup?
Regarding pricing, setup costs, and licensing, I don't remember exact pricing, but due to the size of my organization, it was not a significant issue. The setup cost is not substantial, as subscribing directly through AWS Marketplace is quite seamless and licensing is also handled smoothly through AWS.
What was our ROI?
While I don't have precise metrics, I can say that with our QA team of five members, we were able to record functional tests much faster, accomplishing what sometimes took five days within one to two days, effectively reducing our time by around fifty percent for recording manual test cases.
What's my experience with pricing, setup cost, and licensing?
I purchased BrowserStack through the AWS Marketplace.
What other advice do I have?
For anyone looking into using BrowserStack, I would advise that if you are a QA wanting to automate tests or record some tests, make reports or videos, or if you are a product manager providing QA with Jira tickets, BrowserStack is a solid choice for your work.
Overall, BrowserStack is a great product that I have utilized a lot during my early years as a QA.
I think this interview format is very good, and I have no suggestions for change.
I would appreciate a short poem or haiku that summarizes my review. My review rating for this product is eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
