BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,279 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Samson C.

Streamlined Test Management with Top Security

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I like BrowserStack for its ability to organize and manage test data efficiently. It makes reporting easy and solves the hassle of dealing with scattered data in Google Sheets. I also appreciate that there's no data security breach. BrowserStack's demo on using the test case management tool made it easy to get started, and the process of storing and managing data is now effective with this tool.
What do you dislike about the product?
Jira issue creation for a particular epic was having an issue. We raised a concern to the BrowserStack team.
What problems is the product solving and how is that benefiting you?
BrowserStack helps manage test data and generate test reports, organizing them efficiently and securely. It expedites report generation, saving time compared to Google Sheets where data was scattered and hard to manage.


    Samra K.

Comprehensive Device Testing Made Easy

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I find BrowserStack immensely valuable for running automation scripts and performing functional, UI, and cross-platform testing. It solves the problem of needing various physical devices with different brands, operating systems, and configurations, which is difficult to manage otherwise. When we had an Android version issue, BrowserStack was crucial in identifying that a UI problem was specific to Android version 12 by allowing us to test extensively across all versions. It provides access to the variety of devices we can't physically possess, making it essential for our testing needs.
What do you dislike about the product?
My company is product-based and we have an IoT device that connects with Bluetooth and Wi-Fi through our app. BrowserStack devices can't test that feature because we need a physical device to test it. Also, initially, setting up BrowserStack was quite difficult due to the need to set up the BrowserStack ID, although this was learned and sorted later on.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to run tests on various devices, which we can't physically have. It helped us identify a UI issue specific to Android version 12 when we had a shortage of real devices.


    Ankit A.

Comprehensive Testing, Slight Performance Hiccups

  • March 23, 2026
  • Review provided by G2

What do you like best about the product?
I really appreciate BrowserStack's wide coverage of real devices and browsers, which makes testing highly reliable. The ease of switching between environments and the quick setup are fantastic because they eliminate the need for maintaining physical device labs, saving time and effort. I also like the seamless debugging tools that significantly speed up the testing process, making it easy to catch environment-specific issues early.
What do you dislike about the product?
While BrowserStack is very useful, there are occasional performance lags on certain devices, especially during peak usage. Session stability can sometimes be inconsistent, and execution speed for automated tests could be improved.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to quickly identify and fix cross-browser and device compatibility issues, eliminating the need for physical labs. Its wide device coverage and quick setup improve product quality, save time, and make testing seamless.


    Vishal R.

Effortless Cross-Browser Testing That Boosts Team Productivity.

  • March 22, 2026
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack lets me test apps access real browsers and devices without setting up local infrastructure.

It's been a big help for faster debugging and smoother releases in our enterprise setup.
What do you dislike about the product?
I dislike that live sessions can sometimes lag, especially during peak usage. Occasional session drops and slightly higher pricing can be a bit frustrating for long-term scaling.
What problems is the product solving and how is that benefiting you?
BrowserStack removes the hassle of managing physical devices and complex test environments for cross-browser testing. It lets me validate apps quickly and reliably, speeding up releases and keeping our internal and client-facing system stable.


    SAFAL G.

Efficient Cross-Browser Testing, Needs Documentation Improvement

  • March 21, 2026
  • Review provided by G2

What do you like best about the product?
I really like that BrowserStack lets us do manual testing and makes it feel like we're using real physical devices, even though it's all done through cloud devices. The wide variety of devices available is awesome. Also, the ability to run automation on more than 100 different devices and get results in one or two hours about which test cases pass and what bugs might be present is very helpful. This feature helps make sure that our app is bug-free.
What do you dislike about the product?
Initially, we faced problems because the documentation is not clear and some problems were not in the scope of the documents.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for browser checks and automated testing across over 100 devices, ensuring our app is bug-free on all OS versions quickly, reducing production delays.


    Selvaraj K.

Streamlined Cross-Browser Testing, Security Concerns Persist

  • March 21, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack mainly for cross-browser testing of my web app and testing my mobile application on different devices across multiple platforms. It helps me test on various screen sizes, browsers, and OS platforms without needing to own the devices, reducing costs for our business. I like that they stay on top of industry practices, especially regarding testing services, so I take insights and knowledge from their approach to solving problems. I appreciate testing on real devices instead of setting up a device farm myself. I also enjoy browsing their tool set and am interested in how their AI-adapted tools will work. The setup was simple, and I found it easy to get started.
What do you dislike about the product?
I always felt some discomfort sharing my org credentials like email and passwords, to enter into mobile devices and browsers when using BrowserStack. Sometimes sharing the credentials on a remote device feels insecure. I assume there might be security measures in place for those scenarios, but it's always the worst case scenario that comes to mind when sharing credentials.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser testing and testing on multiple platforms without owning the devices, reducing our business costs.


    Josh S.

Versatile Device Testing with BrowserStack

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I like the vast versatility of devices that I can test for. We have different users who use different devices, so the ability to use any device to match the same scenarios is best for our clients.
What do you dislike about the product?
nothing everything works fine
What problems is the product solving and how is that benefiting you?
BrowserStack allows me to visually measure and capture bugs during QA, and test on a vast variety of devices to match client scenarios.


    Higher Education

Faster Bug Finding and Smoother Collaboration

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I can find bugs with my colleague faster than I could before.
What do you dislike about the product?
I’m unable to test Electron applications, for example.
What problems is the product solving and how is that benefiting you?
I can debug the website more quickly now, which makes the whole process faster and easier.


    Richa .

Efficient Testing with Superb Compatibility

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I find BrowserStack to be very easy and user-friendly. I appreciate its compatibility as a testing platform, which makes it simple to use. I particularly like the early bug detection feature since it identifies problems very early during automation, saving me from potential hassles later on. The multiple browser compatibility is also impressive, as I use both Chrome and Firefox for my projects, and many other platforms are not compatible with both like BrowserStack is. Overall, these features make my testing process more efficient and reliable.
What do you dislike about the product?
It takes more time to execute once in a while, especially when the test case is long and heavy.
What problems is the product solving and how is that benefiting you?
BrowserStack makes automation easier with its compatible testing platform. It helps with early bug detection and supports multiple browsers, unlike others. I use Chrome and Firefox, and it works perfectly for both.


    Joel H.

Effortless Cross-Browser Testing, Minimal Setup

  • March 20, 2026
  • Review provided by G2

What do you like best about the product?
I found BrowserStack amazing for its ability to spin up just about any variation and combination you could think of, and it was so convenient to do so. It's extremely valuable because without it, I would have faced the cost of setting up numerous different machines, which isn't feasible in a normal real-world situation. The fact that I could spin up actual machines instead of virtual versions was a real important point for me. BrowserStack made the initial setup process incredibly easy as there was nothing to set up; it just worked straight out of the box.
What do you dislike about the product?
Honestly, the only thing that I had an issue with BrowserStack was just access speed. But that's to be expected. Considering, the fact that I'm controlling a remote machine.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test web apps across multiple platforms and browser types, identifying compatibility issues, especially backwards compatibility. It saves me from the cost and time of setting up physical machines locally that might only see use once a year, offering flexibility and ease by spinning up actual machines instantly.