BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,279 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Automotive

Great Device Coverage, but Login and Bot Protection Issues in BrowserStack

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
It gives us a chance to test on different devices and operating systems by just using 1 platform. It has variety of devices.
What do you dislike about the product?
It doesn’t work 100% like a real device. The main reason is that, in our test scenarios, our login system doesn’t work well with BrowserStack, and sometimes it also gets blocked by the Akamai bot protection.
What problems is the product solving and how is that benefiting you?
For us, we dont need to use our personal phones for testing and also we dont have android and iphone at the same time so it gives us that benefit to us. It gives us chance to debug some issue if it happens on some specific device like some issue on realme devices only ! We dont need to buy that device to check that bug but we can test it in browserStack.


    Christoffer v.

User-Friendly Parallel Device Testing Across Screen Sizes and OS Versions

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I am able to test multiple devices in parallel to test for e.g. screen size or OS version at the same time in a very user friendly manner.
The ability to change the network connection stability is also very cool.
What do you dislike about the product?
I am not always able to access the devices I had planned.
What problems is the product solving and how is that benefiting you?
Our app is used in the medical industry, where thorough validation is required. Using BrowserStack has saved us many hours and helped us avoid purchasing a wide range of devices, which would have cost several thousand USD. Being able to view multiple devices on screen at the same time also makes it much easier to verify translations, something that would have been a nightmare to manage with real devices.

We’re now looking into the automated testing features so we can benefit even more.


    Ahmed E.

An Essential Tool for Comprehensive Testing

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for testing the Clarity SDK JS version in real scenarios. I appreciate the wide range of real devices it offers, which helps detect issues before release. I like the rich variety of devices, operating systems, and the network monitoring features that help in pinpointing where issues actually occur. The initial setup was super easy, which was a big plus for my team.
What do you dislike about the product?
While using BrowserStack, I feel like it could be improved by adding some AI features. It would be really helpful if it could review the session and provide a detailed analysis of errors and logs. Having a tab for each session that shows what went wrong, with error details grouped by types of errors, and providing a report with that analysis would make things better.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test on a wide range of real devices, detecting issues before release. The variety of devices helps identify problems specific to certain ones, and the network monitoring pinpoints where issues actually occur.


    Computer Software

Wide Device Coverage with Real Device Testing and Great Debugging Tools

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
1. Wide device and browser coverage
2. Real device testing
3. Integration with automation frameworks
4. Useful debugging tools
What do you dislike about the product?
1. Pricing
2. Learning curve for automation setup
What problems is the product solving and how is that benefiting you?
It helps me with,
1. Cross browser compatibility testing.
2. Supports multiple mobile devices
3. Runs automated UI tests in CI/CD pipelines


    Financial Services

Easy Setup, Great Metrics, and Helpful Daily Reports

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
- daily reports
- good metrics
- easy to set up
- helps us find issues
What do you dislike about the product?
- can be a bit verbose
- has missed a few bugs
- does not always catch edge cases
What problems is the product solving and how is that benefiting you?
We use it for cross browser testing and ensuring universal delivery of our product


    Information Services

Enables Easy Local Testing for Non-Public Applications

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
Allows local testing. Since our applications are not publicly accessible
What do you dislike about the product?
If the user is inactive, it disconnects the user from the server quickly
What problems is the product solving and how is that benefiting you?
It resolves cross browser issues where the application is displayed ok on one browser, but out of place in another. It also gives confidence that the customer can view and use the application as we expect them to do.


    Aniket R.

Effortless Cross-Browser Testing, Simple Setup

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about BrowserStack is that it is very easy to use and simple, not complex at all. Even someone new to QA can easily understand it on day one and start working on it. The initial setup was also pretty simple and straightforward, with no hassle or pain.
What do you dislike about the product?
I don't have any specific complaints about BrowserStack. We're happy with it overall. However, a small suggestion is they could improve their UI.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test on various browsers and versions, ensuring our product works well and our consumers face no issues.


    Puviyaran A.

Effortless Mobile Testing on Real Devices

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack primarily for mobile automation testing, as it allows me to run automated test cases on real iOS and Android devices in the cloud without maintaining physical devices. I appreciate BrowserStack's ability to run mobile automation in real devices in the cloud, eliminating the need to maintain large physical devices internally. It is very valuable in our testing process because it allows me to validate actual behavior in real devices without needing to purchase or maintain them. I find it especially beneficial that when a new device is released, I can test my automation on BrowserStack's cloud without having to buy the device myself. The initial setup was very easy with all the steps needed during configuration clearly laid out.
What do you dislike about the product?
Sometimes the response from the support team takes time.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for mobile automation testing, allowing real device testing in the cloud without maintaining physical devices.


    Ruben S.

A Great Asset: Easy Access and an Extremely User-Friendly Experience

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
We conducted a PoC with BrowserStack which was clearly positive and led us to acquire the App Automate Device Cloud Pro and App Live Team Pro products. It is undoubtedly a great asset, offering easy access and an extremely user-friendly experience.
What do you dislike about the product?
The level of customized reporting available is good, not excellent.
What problems is the product solving and how is that benefiting you?
It offers quick, easy access to a diverse range of devices, which makes it just as straightforward to run a full set of automated tests across a wide variety of scenarios. The real-time evaluation of CPU, memory, and battery usage is also very useful.


    Abdul Rehman M.

High-Quality Cross-Browser Testing, Worth the Cost

  • March 16, 2026
  • Review provided by G2

What do you like best about the product?
I love that BrowserStack is a super high quality software and very quick. I got addicted to it because it was part of GitHub's student developer pack when I was at university, and I've continued using it since starting my business because I'm familiar with it. I like being able to test Safari, which is always a pain, and the initial setup took less than 5 minutes, which was really convenient.
What do you dislike about the product?
It can be quite expensive but it is worth it. I wish the individuals plan was slightly cheaper.
What problems is the product solving and how is that benefiting you?
BrowserStack ensures my software works consistently across devices without needing to carry them around or worry about cost.