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Provides our developers with best-in-class documentation.
What do you like best about the product?
The ability for our users to test our APIs right in the developer hub is extremely useful. In addition to that, being able to provide developers with recipes that guide them on how to develop more challenging concepts & features is very valuable. Readme takes a lot of the work out of surfacing content in a way that is useful to developers and lets us focus on the actual content.
What do you dislike about the product?
Some features are not 100% functional yet. Some of our APIs leverage file-uploads and readme's file-upload feature does not work (yet). That being said, the code snippets generated are accurate and helpful even though the 'Try It!' button does not fire off a successful API call.
8/3/2022 update - readme has improved the file upload functionality and now our developers are able to test even more effectively than before. Thanks readme team!
8/3/2022 update - readme has improved the file upload functionality and now our developers are able to test even more effectively than before. Thanks readme team!
What problems is the product solving and how is that benefiting you?
Using readme has allowed us to adjust our collaboration workflow so more people can collaborate on our docs with less friction. On top of that, we have had challenges in the past with surfacing our technical docs in a way that is digestible for developers and Readme has alleviated a lot of that with the way content is organized out of the box.
Readme at SmartReach
What do you like best about the product?
Updating and adding help aricles, and a seamless UI for users
What do you dislike about the product?
The features are very restricted in the basic plan
What problems is the product solving and how is that benefiting you?
Solving help article related problems, adding articles related to our tool
Great software an amazing team
What do you like best about the product?
Documenting APIs, both for OpenAPI specs and custom ones, was easy to do. The CMS system is simple and easy to use and never had an issue with losing work. Fast and responsive.
What do you dislike about the product?
I wish there was a dark mode (although apparently one is coming) and more default theme options, although they do support custom CSS.
What problems is the product solving and how is that benefiting you?
We needed better developer API docs and needed a great turn-key solution. We also needed a solution that supported both OpenAPI specs as well as custom specs, and Readme.io was able to do both.
Recommendations to others considering the product:
Exactly the tool we were looking for to improve our developer and API documentation.
Good software, horrible support
What do you like best about the product?
Readme's software is pretty good. The dashboard and developer hub looks great right out of the box, something I couldn't easily find elsewhere. The integration with swagger works well.
What do you dislike about the product?
I feel like these guys are winging it. Support has been horrible from day one. They'll see your request and simply not respond; will tell you reported bugs are being worked on but will never get to fix them.
Their newest product, Metrics, was launched a few months ago. As soon as they launched it I reported a breaking bug with the middleware they use, Cloudflare. That bug still hasn't been fixed. They are taking money from customers knowing that the product they're selling doesn't work.
Their newest product, Metrics, was launched a few months ago. As soon as they launched it I reported a breaking bug with the middleware they use, Cloudflare. That bug still hasn't been fixed. They are taking money from customers knowing that the product they're selling doesn't work.
What problems is the product solving and how is that benefiting you?
Developer hub and API documentation
Amazing
What do you like best about the product?
It’s user friendly and easy to access and read
What do you dislike about the product?
Performance is very slow and takes time to open
What problems is the product solving and how is that benefiting you?
Online books
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