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Great software an amazing team
What do you like best about the product?
Documenting APIs, both for OpenAPI specs and custom ones, was easy to do. The CMS system is simple and easy to use and never had an issue with losing work. Fast and responsive.
What do you dislike about the product?
I wish there was a dark mode (although apparently one is coming) and more default theme options, although they do support custom CSS.
What problems is the product solving and how is that benefiting you?
We needed better developer API docs and needed a great turn-key solution. We also needed a solution that supported both OpenAPI specs as well as custom specs, and Readme.io was able to do both.
Recommendations to others considering the product:
Exactly the tool we were looking for to improve our developer and API documentation.
Good software, horrible support
What do you like best about the product?
Readme's software is pretty good. The dashboard and developer hub looks great right out of the box, something I couldn't easily find elsewhere. The integration with swagger works well.
What do you dislike about the product?
I feel like these guys are winging it. Support has been horrible from day one. They'll see your request and simply not respond; will tell you reported bugs are being worked on but will never get to fix them.
Their newest product, Metrics, was launched a few months ago. As soon as they launched it I reported a breaking bug with the middleware they use, Cloudflare. That bug still hasn't been fixed. They are taking money from customers knowing that the product they're selling doesn't work.
Their newest product, Metrics, was launched a few months ago. As soon as they launched it I reported a breaking bug with the middleware they use, Cloudflare. That bug still hasn't been fixed. They are taking money from customers knowing that the product they're selling doesn't work.
What problems is the product solving and how is that benefiting you?
Developer hub and API documentation
Amazing
What do you like best about the product?
It’s user friendly and easy to access and read
What do you dislike about the product?
Performance is very slow and takes time to open
What problems is the product solving and how is that benefiting you?
Online books
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