Dell PowerProtect Data Domain serves as a backup repository for my customers, where I began implementation with Avamar, using Data Domain as the repository, and integrated it with the ECS platform for cloud archiving. However, I have not performed file solutions to back up or attach directly to clients' PCs, as all backups end up on Dell PowerProtect Data Domain.

Most use cases for Dell PowerProtect Data Domain as a backup repository are in VMware backup environments, where I integrate it with IDPA, Avamar, and Veeam by installing proxies inside the VMware environment and performing all backup restoration tests and processes as needed. Although I have only performed replication once, in some cases I have installed agents inside Windows servers or customer PCs to perform agent backup or file backups.

Regarding my main use case with Dell PowerProtect Data Domain, I have not encountered any issues, though I would perform a replication scenario if the opportunity arose. Unfortunately, our customers in LatAm are not large enough for such projects, as their architectures typically involve active-passive or active-active setups for servers and storage, but not for backup solutions, which presents a challenge in educating customers on the need for proper disaster recovery or business continuity architectures.

What I value most about Dell PowerProtect Data Domain are its deduplication features, as the amount of information that can be stored is quite impressive. I also appreciate the DD Boost protocol for its enhancements and integration with other platforms, and I recall a provider using that protocol to improve the transportation layer, along with the data-at-rest encryption that protects all information inside Dell PowerProtect Data Domain. Primarily, the standout feature is the DD Boost protocol.

The DD Boost protocol improves my workflow with Dell PowerProtect Data Domain by using a native communication protocol, which allows for faster information transfer without protocol translations. Its integration with Dell's other products like Avamar is beneficial, and the openness of DD Boost enables compatibility with other vendors, making it important for customers with large information volumes to store efficiently and perform both backups and restorations with ease.

The impact of Dell PowerProtect Data Domain on my organization has been significant, particularly because its integration with Avamar and Veeam allows for instant recovery where the disk of VMs runs on Dell PowerProtect Data Domain, facilitating an easier restoration or recovery process since I can simply perform a vMotion to recover the VM.

I cannot quantify the exact time saved, but I have two scenarios with customers needing to restore large VMs. The ability to restore these in a few minutes is a remarkable improvement compared to the hours typically required for the whole restore process.

The significance of having fast backup and recovery solutions with Dell PowerProtect Data Domain for my organization revolves around business continuity, focusing on how quickly I can help customers get back on track.

Dell PowerProtect Data Domain is currently well-developed, and at this moment, I cannot think of any improvements needed.

I have been using Dell PowerProtect Data Domain for approximately eight years, implementing backup solutions and installing it as a repository for backups, including integrations with Veeam.

Dell PowerProtect Data Domain is stable; however, stability does depend on the customer's infrastructure and network setup. In terms of support, implementation, and maintenance, it is very predictable and easy to maintain in a positive sense.

The scalability of Dell PowerProtect Data Domain is impressive, as you can add expansion shelves that significantly increase capacity.

The customer support experience I have had with Dell PowerProtect Data Domain is quite good, characterized by fast service and a support team that resolves issues in a short time.

In my ten years of experience, I have not used a different solution. We explored alternatives but remained with Dell PowerProtect Data Domain.

I perceive a return on investment from Dell PowerProtect Data Domain in terms of the valuable time saved for every customer, emphasizing that time is indeed valuable.

Pricing, setup cost, and licensing are not my areas of expertise, as I mainly focus on implementation engineering.

Before choosing Dell PowerProtect Data Domain, we did not evaluate other options, as we consistently opt for Dell PowerProtect Data Domain.

I advise those considering Dell PowerProtect Data Domain to try it out, as there are various products on the market, but Dell PowerProtect Data Domain is easy to use, easy to install, and integrates well with the customer's environment, boasting spectacular backup and restore capabilities. I recommend conducting a proof of concept of the product. I have rated this product a ten.

I use Dell PowerProtect Data Domain for direct backups with PPDM, PowerProtect Data Manager, but the core of my work involves direct API backups from databases.

Dell PowerProtect Data Domain is one of my favorite products from Dell, so it's difficult for me to answer with just one particular feature. However, the ease of use and ease of management stand out. DDMC makes life easy, and the setup process is straightforward. The ability to monitor live performance as it streams allows me to know exactly if something is wrong with my machine and what commands to run. The graphical user interface is just as good as the CLI. As an old-school CLI user, I love the CLI with Dell PowerProtect Data Domain, and those are my favorite things.

That is an important consideration. We are developing our cyber response by taking best practices from Dell and applying those to Dell PowerProtect Data Domain to ensure they are hardened as much as possible. To be honest, we rely on our resilience and our speed to recover. That is a big key for us, and Dell PowerProtect Data Domain has always held that end of the bargain up for us.

Reporting is difficult from a graphical user standpoint. Additionally, the REST API capabilities, although they continue to improve, could be enhanced. Developing a better reporting tool specifically for Dell PowerProtect Data Domain is what I would prioritize.

I have been using Dell PowerProtect Data Domain for about 20 years out of my 25-year career. With my current company, I have had Dell PowerProtect Data Domain in place for the 13 years that I have been present there.

The ability to respond to an outage immediately is critical. I want to get the system back up and running, and I know what our performance numbers are with Dell PowerProtect Data Domain. Dell PowerProtect Data Domain is a very consistent product.

The all-flash option is intriguing. I am still somewhat hesitant about the price points on those systems, but given the current state of the industry, it is difficult to consider that at the moment. Data reduction is key when I am evaluating products for backup because I need that efficiency for the number of backups I want to maintain to reduce costs for the company. This is a very big deciding factor for us.

With Dell, I would give a rating of 10. I am part of the DSE program, Designated Support Engineers. I believe that every company should offer a program like that. It is an extension of your team itself, and I have been more than pleased with the support I have received from them.

From a database standpoint, Dell PowerProtect Data Domain has always been my tool of choice. I have explored other options, including Cohesity, Rubrik, VAST, NetApp, and Commvault. I am always evaluating because that is part of my job function. However, I always put those options through a study and consider return on investment at the end of the day.

Cost is always a factor for companies in my position. During an open review of different products, my support team and sales team at Dell were able to work with me to understand what I was looking for and the cost reductions I needed. I believe that everyone won out from this arrangement because Dell PowerProtect Data Domain is now my platform for the next five years. I just refreshed the whole fleet, so I am in good standing. I worked everything out with the sales team, and I am very happy with the outcome.

Management, speed—not only the speed of backup but the speed of recovery, more importantly—security, and automation are all critical factors. There are many more considerations, but those are some of the top five that I really consider.

I would recommend making a list from an evaluation standpoint of what you consider to be your needs and evaluating it thoroughly. From a numbers standpoint, I can tell you that Dell PowerProtect Data Domain will stand out. Let the technology do the talking. When you get started, it is challenging because the sales team will pitch information to you. I suggest testing it yourself, and the numbers will speak for themselves.

The reason I stay with Dell PowerProtect Data Domain is because of these factors, which is why I give this review a rating of 10.

I use Dell PowerProtect Data Domain to take backups in the Data Domain.

The best features I have observed in Dell PowerProtect Data Domain are the exception handling capabilities. For example, if any file is marked as quarantine or is suspicious, it can be excluded from the backup so the backup is not interrupted, allowing me to use the backup applications without any exceptions. Exceptions can also be excluded from the backup process, and that is one of the good components that I have seen.

The graphical interface has been quite easy to understand for people who are beginners and even for those who have good experience in backup applications. The method that Dell uses for the proxy servers and proxy application appliances is a good technology. The graphical interface and options that they are providing, as compared to other backup applications, have a more advanced level of functionality that I can utilize.

In terms of areas for improvement, I have not observed any significant issues with the product. The product is very good, and there are multiple options that I can use to utilize it in a perfect manner. If there would be any room for improvement, AI is one of the leading technologies in the market, so AI implementation should be considered. I would recommend that in the future, AI could diagnose any bugs or problems and provide recommendations. If this AI integration were integrated with this product, it could provide further enhancement.

I have been using the solution for around one and a half years.

Since I deployed it six months ago and until now, I have not observed any major issues. It is a very stable product, so I would rate it around eight to nine.

I assess the scalability of this solution as a nine.

I would rate Dell technical support as a nine because they are very good.

I deployed Dell PowerProtect Data Domain at the on-premises level, but the cloud solution is also easy to implement. There are simple options for the cloud deployment, and to enable the cloud feature, I only needed to define my subscription details and bucket details so that all files can be stored at the cloud level as well. It is not very complex.

For deployment, if starting from scratch where the Data Domain boxes are mounted into the rack, I needed to perform the cabling and then deploy the appliances. If deploying it granularly, it may take a maximum of two days, but not the entire day. I spent just two to five hours to deploy everything.

When comparing Dell PowerProtect Data Domain with other solutions or vendors, I can provide a detailed comparison. I previously used the Veeam backup solution, and the graphical interface in Veeam is very small, but in Dell PowerProtect Data Domain, its graphical dashboard and the other components are very visible and easy to understand.

In terms of efficiency, the backup application functionality is almost the same regardless of which company's backup application I use. However, when switching to Dell PowerProtect Data Domain, compared with others, it has more granularity, allowing me to utilize features in exception handling. The deployment procedure, which I deployed myself, is not very complex. The job scheduling can be defined based on my requirements, whether I need bare-metal backup or file-level backup.

Regarding the data reduction capabilities of the all-flash DD solution, I have not noticed much difference, and I cannot commit to any specific observations on that aspect.

About pricing and costing, these are considerations that were not at my level, so I cannot comment extensively on those aspects.

Regarding advice for others looking to implement this product, I highly recommend Dell PowerProtect Data Domain. If any organization is looking for a backup solution, this one is a really good solution from Dell. In terms of users, counting the virtual machines, I have taken backups of around 200 machines. I work with multiple customers, so it is not about 200, 500, or 300 machines in isolation, but the maximum backup I have taken is from approximately 200 machines. My clients are all medium to enterprise level, not small organizations.

The solution does not require complex maintenance. It is very easy to manage, and if any update or upgrade has been released, those managing the application conduct health checks every three to six months. During that period, if any upgrade has been released by Dell and if it is part of the warranty, I can raise the case to them, and they will help with the upgrade or any patching solution. I would highly rate this solution a 10 and recommend it to anyone considering implementing this product.

I have implemented a couple of Dell PowerProtect Data Domain at the premises and we have integrated that appliance with Veeam backup solutions only.

Apart from that, I already worked on Avamar which was earlier part of EMC.

The cost is high now due to things such as SSD and memory prices being high in the current time. Earlier it was good and it would have been the best fit in the customer budget. So due to international price increases for the memory and the SSDs, it is currently a little bit costlier than the earlier one. But it doesn't matter. If we have an enterprise customer and their data is critical for them, then I think the price being high or low doesn't matter.

Dell PowerProtect Data Domain has a protocol which is a very good protocol. With the help of that particular OST protocol, we can take the backup in a very fast manner over the FC. That appliance is very good in comparison to HP StoreOnce. We can restore the data in a very minimal time because the data is transferring over the FC protocol, which is 32Gbps. I always recommend it to others who have huge data and they are continuously taking the backup onto external devices.

Dell PowerProtect Data Domain data backup transfer throughput and deduplication are exceptional because it works on the variable blocks. When we are using variable blocks, we can take the backup in a very fast manner and then we can save the storage space due to the deduplication functionality. The deduplication is very good, with a 20:1 ratio of deduplication, which is not available in other solutions such as HP.

The benefit of Dell PowerProtect Data Domain is that we are storing the data in a very small footprint. Huge data can be stored in a very small storage capacity because the deduplication and the compression ratio is very good. This is the beauty. We do not need to spend more money, and then we can achieve cost saving at the drive level.

Dell PowerProtect Data Domain is a perfect solution. I don't think we have to make any improvement to it. It is completely perfect for the enterprise-class customers. It is not meant for the smaller customer. When the data size is huge, it is always good for them to store the data in the terabyte or petabyte form.

Dell PowerProtect Data Domain can be integrated with other third-party backup software. We can integrate it with Commvault, we can integrate it with Veritas, we can integrate it with Veeam backup solutions, or Dell's own solution as well. It is a very good solution to integrate with others.

It is reducing the backup window since the backup transfer rate is very high, so we can complete the backup in very minimal time. The data is always transferring in a very fast manner over the iSCSI, FC protocol, iSCSI protocol, NFS protocol, or CIFS protocol as well. It depends on the customer environment. It can be easily fitted in their environment and then transfer the data for a shorter period of retention and a longer period of retention.

The data reduction policy is supposed to be 20:1. It is supposed to have a very good deduplication and compression ratio.

I think we have to involve the immutability functionality within the system so that we can use these storage boxes for the immutable purpose to store the data for a longer period of retention and to protect from ransomware attacks.

I'm working on Dell PowerProtect Data Domain since approximately eight years.

I think because it is a secondary storage, the downtime doesn't matter, because it is always available. It is a backup appliance only. Critical workload is not running on it. The critical workload always runs on the primary data storage, which is basically PowerMax or PowerStore. If it is not available, then it is a backup solution. Whenever it is available, then we can restore the data. I have not faced any challenges in the past with Dell PowerProtect Data Domain such as shutting down or stopping.

We can easily scale. We just have to get the capacity-based license for Dell PowerProtect Data Domain from Dell, and then we have to add disks to the physical appliance. If the physical appliance disk is full in that array, then we have to add another array and then put the disk within that particular array system. It is very easy to scale up to petabytes.

It is fantastic. We just have to raise a ticket, and immediately, we can get the response from them. There is no challenge with that.

For Dell PowerProtect Data Domain support, I will assign a nine for the support. Sometimes, earlier there was an issue where we had to call to the A&T and then we had to connect to Dell. Nowadays, we can connect directly to the Dell team and in a very minimal time, we can get the support from them.

I worked on PowerStore as well.

It is not complex. It is very easy. Nothing is tough in doing the setup of Dell PowerProtect Data Domain. Basically, we just have to access the Dell PowerProtect Data Domain appliance through the URL, then we can integrate it with any backup solution. It is not a complex solution.

We are getting the complete ROI. As I mentioned earlier, with the help of deduplication and compression, we have to invest less money than with other competitors. If the number of days or the footprints of the data are less than others, then obviously we can get the best ROI in that kind of situation.

This is very good and it can be integrated with any third-party backup solution. I always recommend going with it if the customer is an enterprise customer or it is basically a big SMB. I always recommend going with Dell PowerProtect Data Domain and then you can keep the last retention on to tape devices or some others for the longer period of retention. But initially, we have to keep the backup on Dell PowerProtect Data Domain. I always recommend that to others.

The pros are much more than the competitors. There is another competitor that is ExaGrid. The cost of the ExaGrid is a little bit lower than Dell PowerProtect Data Domain. That is the con. They have to reduce the cost. But when you talk about the deduplication and compression ratio, then obviously Dell PowerProtect Data Domain is at the highest level. We can get the highest level of deduplication and compression and then reduce the footprint. If we reduce the physical footprint, we can save money and we can save energy. These are basically the pros of Dell PowerProtect Data Domain. Apart from that, when we have to compare it with StoreOnce, then again, it can be integrated with other protocols apart from Catalyst. Catalyst is the main core protocol which is basically part of HP StoreOnce. Dell PowerProtect Data Domain can be more feasible to run with any other OEM backup solutions.

We are using Dell PowerEdge server, which is a rack-based server, that is 760 and 760xs, and some servers are 660 and 660xs as well.

I work with the physical Dell PowerProtect Data Domain boxes. There are multiple versions. It is available in the VE format, which is a virtual format. Another one is the physical appliance. For the testing purpose or for the POC, we can use the VE version. If the data size is not huge, then again, we can use the VE version, which is a virtualized appliance. If the data size is heavy, then we have to always recommend going with the Dell PowerProtect Data Domain physical appliance only.

I would rate this product a ten out of ten.

I work as an implementer of Dell PowerProtect Data Domain systems, storage, and backup systems, serving as an administrator and support specialist. I have 15 years of experience implementing Data Domain systems with Dell, HP, and HPA, where all systems handle backup functions. My experience with Dell PowerProtect Data Domain spans 10 years. I serve as an implementer of this software and integrate it with storage and customer client systems. I administrate this console for all operations in Peru. I have implemented this product in Peru, the USA, and Argentina, working both on-site and remotely. I implement, support, and administer Dell PowerProtect Data Domain.

The best features of Dell PowerProtect Data Domain include its ability to protect compressed information in storage, its security, and the new security capabilities for this product, where information is encrypted in storage. It is not possible for attacks from ransomware or hackers to compromise the system. In Peru, this product is very important, and all clients comment on this feature. The product is expensive, but the information is secure. Clients balance this situation, understanding that it represents a price point for this product.

When comparing Dell PowerProtect Data Domain with other products, the deduplication feature stands out as the best feature. The deduplication is very compressed, and this is a necessary feature that requires the best hardware, memory, and processor. This deduplication process is very fast. This is the best option in backup solutions.

Dell PowerProtect Data Domain needs to operate effectively in system operations. The product operates in both Linux and Windows environments. It is implemented for disaster recovery in both old and new versions, with upgrades and add-ons available. Patches are necessary, as are migration and administration in Windows environments. Disaster recovery is essential for preserving client information. In the disaster recovery plan, it is necessary to perform updates to execute this plan effectively. Disaster recovery is crucial to save this information for the client. It is a necessary component, and it represents the best plan within this scenario.

I have been using the solution for 10-11 years.

I rate the stability of Dell PowerProtect Data Domain as a ten out of ten. The product is the best product of its kind.

I rate technical support for Dell as an eight out of ten. Support is crucial when restore functions are not working, when a backup fails, or when a client erases information or requires maintenance. I provide support in these cases. The response time for requests is something I currently do not remember precisely, but clients use my contact number, and I connect with them to continue assisting and resolving their problems.

Regarding the pricing for Dell PowerProtect Data Domain, it is expensive. For small clients, it is very expensive. Large clients find it not expensive, but it depends on the solution in the environment.

My clients are enterprise businesses. I currently work with Petroperú, which is a major enterprise company. This client uses Veritas NetBackup and all IBM enterprise products. Another client uses Dell PowerProtect Data Domain with Sanwarm. Additionally, clients like BBVA and Scotiabank use it, along with BCP, which is the best bank in Peru. I administrate and support this product for these organizations.

Dell PowerProtect Data Domain is deployed in both cloud and on-premises environments. I have clients in both categories.

The cloud providers for Dell PowerProtect include GCP, and AWS is also involved in my work. Dell PowerProtect Data Domain's own cloud is also utilized with the same client for information management.

My advice about Dell PowerProtect Data Domain is straightforward: I recommend this product to all clients. It provides the best deduplication, compression, and security. I always recommend it to all clients, and this is the approach I take when working with clients to implement this product.

I am an expert and specialist in customer support, holding roles such as N2 or N3 in Peru. I serve as a specialist senior in backup and infrastructure at Petroperú, the largest company in Peru in the petroleum sector. My experience with the product is that, compared with other systems, it excels, particularly in information security. This has been confirmed by all my clients. There have been no issues with information access, and that has been the best experience for my clients. Additionally, clients have direct contact with me for any support needs regarding verifications or configurations related to administrating the console. I am happy to provide this feedback, and I am satisfied with this product overall. I rate this review as a ten out of ten.

The data admin works within the network and Avamar. I am collaborating with the data admin on a target-based solution using their backup server. We are using this solution with Avamar to meet Target's needs.

They're attempting to take backups from their backup solution, which has improved their overall scalability and storage efficiency because they transitioned from a traditional backup solution to a more advanced solution within the Veracode domain.

It provides data protection and network cloud.

Local support is necessary because while some aspects are well-handled, others require attention. At times, working without support can be more cost-effective.

The scalability is very good.

Support is good.

As a technical user, the initial setup of Dell PowerProtect DD is straightforward and familiar because it provides a tool for first-time initialization. Additionally, if customization is needed, the process is user-friendly for creating users and configuring other settings. Overall, the setup process is designed to be simple and accessible.

I often receive feedback for synthetic data from their own data centers, such as Silicon and the National Bank of Ethiopia. Also, I recommend permissions because their data is highly integrated. Currently, the government sector is lagging in the supply chain. However, our state and technical team are actively involved in provisioning. Clients are very interested in the solution. We have also completed the installation in Darwin and are preparing to hand over the solution

Dell PowerProtect (Data Domain) is popular enough in our region.

Knowing the commitment terms is important when working with Dell PowerProtect DD. Typically, you must sign a one-year commitment if you're participating in a campaign or program. If you are provided with a voucher or other benefits, such as for students, it will usually come with the requirement to fulfill this commitment. It's essential to understand these terms clearly before proceeding.

Overall, I rate the solution a ten out of ten.

We use Dell PowerProtect DD for all financial cloud and banking systems to back up critical workloads. It serves as a Data Domain product to back up their environment. Additionally, we offer a two-minute backup, which refers to the capability of the Data Domain. This requires using data protection tools, including Networker and PowerProtect Data Manager. Networker serves as traditional backup routers.

When utilizing Dell PowerProtect DD for backup systems, Data Domain offers fast performance with low latency, providing high throughput for quicker backups compared to other vendors. Additionally, the network component is suitable for backing up Dell infrastructure, particularly for managing MA workloads efficiently. Restoring data through the backup process is straightforward, especially for users with experience using the DPS software.

The Dell PowerProtect DD architecture offers several significant features. One is DD Boost, which is utilized at both the source and destination sites for application processing. By employing DD Boost, the backup process is offloaded to the server side, efficiently utilizing network resources.

Additionally, the Data Domain incorporates a Global Deduplication feature. This feature allows Data Domain to deduplicate all data streams simultaneously, enabling more efficient utilization of backup space within the Data Domain system.

The solution's pricing could be cheaper.

I have been using Dell PowerProtect DD (Data Domain) for two years.

The solution is stable.

The solution is scalable. 300 users are using this solution.

Dell PowerProtect DD's features and functionalities vary depending on the segment. Its advantages include cost-effectiveness, reduced footprint, and efficient management of backup services.

There are two types of licenses available for Data Domain. One is the capacity license, based on the amount of data stored. For instance, you would need a capacity license if you require one terabyte of storage in Data Domain. Additionally, if you need performance and optimization features, you would require a database license, a subset of the capacity license. Harmony licenses are also necessary for certain functionalities.

Data domain has two features. We also implement many customer tracking. We like a sum of customer tests, compliance, and regulations due to government systems and cybersecurity, and the retention length is a very useful solution.

I recommend the features for all customers.

According to benchmarks and customer feedback, Data Domain is highly regarded for its excellent throughput and performance compared to other vendors. Customers have reported that Data Domain handles backup and restore processes exceptionally well, demonstrating quick response times and efficient performance.

Overall, I rate the solution a ten out of ten.

The solution is mainly used for backups and archiving.

DD's deduplication technology is valuable because it partially offloads deduplication on the client and backup server while the rest happens on the data domain. The deduplication is 65 times more than other products.

DD doesn't have Intel's air gap technology. Regarding the cyber technology area, we have to purchase another data domain to use CyberSense or other software packages, and that's a complex process. On ExaGrid, they do have a built-in air gap, so it's more secure. That's the only part DD has to improve.

I've been using Dell PowerProtect DD for two years now.

DD is a stable product, and we can trust it. There won't be any long downtime with it. It's always on.

I don't think any infrastructure requires more than one database of data backup. 9900 has around 1.5 petabits of capacity in a single rack, and that's huge.

My organization is small. We support other customers, with more than ten customers using the product.

I always contact Dell's technical support team for help with Data Domain. Their services are always excellent. You receive parts the next business day.

Our certified field engineers must do DD's initial setup because it's complicated. However, the initial setup is not complicated; everyone can do it. They just have to follow the procedure. It's always recommended to perform by engineers who are experienced.

Based on price, I can say you won't get 24/7 support from any other product like what Dell EMC provides. The price may be a bit higher than other products in the market, but you will receive ten out of ten support with next-business-day delivery on parts' availability. And on a product basis, DD is a good product. The product comes with a support contract, so DD will be a better option on that basis.

It's worth the money somebody is spending to use Data Domain.

I suggest people use DD because it depends on the requirement. If it's for backup purposes, you should go for it. It is the best product in the market.

I would like to implement Data Domain's virtual edition and take backups to the cloud at the cloud facility.

I rate Dell PowerProtect DD a ten out of ten because it meets all our requirements.

The Data Domain serves as our primary backup device used with Veeam. It is used for all service backups and restores.

This allows our organization to send more data to this device compared to others. It also allows us a fast recovery of files or Virtual Machines if needed being on-premise.

I would rate it at 5/5 as the deduplication and compression of the device for backups are outstanding. We have about 55TB of total space in the Data Domain which we send Veeam backups to, and we have sent over 200TB to the array.

The Deduplication and Compression are the most valuable as they allow us to back up a lot more data to the device knowing it will compress it well.

The processing capabilities I believe could be improved, however, we have an older unit DD670 and newer units may have already improved upon this.

I have been using the solution for more than five years.

We had no issues with stability.

No issues were encountered as we added a second shelf of disks without bringing the head unit down.

Customer Service:

Customer service for this unit is top notch and they are fast to get back to you with a Support issue.

Technical Support:

Technical Support is also top notch and are quick to respond to queries or tickets.

I was not involved in the initial setup of the array.

It was implemented through a vendor as well as in-house personnel.

It has been very good especially with the expansion shelf added.

Review the newer versions of the device and evaluate them if possible. You will get great benefits for backups.