We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses.
Trellix Security Operations
TrellixExternal reviews
External reviews are not included in the AWS star rating for the product.
Helps prevent email attacks, like phishing and email spoofing attacks
What is our primary use case?
What is most valuable?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement?
Trellix Helix's configuration and learning could be improved to identify normal traffic from abnormal and to identify trusted domains.
Backup capturing should be included in the solution's next release.
For how long have I used the solution?
I have been working with Trellix Helix for two years.
What do I think about the stability of the solution?
I rate Trellix Helix a ten out of ten for stability.
What do I think about the scalability of the solution?
I rate Trellix Helix an eight out of ten for scalability.
How are customer service and support?
Trellix Helix's technical support is great.
Which solution did I use previously and why did I switch?
Before Trellix Helix, we used a different solution named Fidelity.
How was the initial setup?
Trellix Helix's initial setup is pretty straightforward, and I rate it a nine out of ten. Trellix Helix's deployment takes four to five hours.
What's my experience with pricing, setup cost, and licensing?
I rate Trellix Helix a five out of ten for pricing.
What other advice do I have?
Overall, I rate Trellix Helix a nine out of ten.