Bloomreach Engagement - AI-powered Marketing Automation
Bloomreach, Inc.Reviews from AWS customer
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Marek is a great support in assisting with Bloomreach issues/concerns
What do you like best about the product?
- interface
- segmentaiton builds
- scenario
- segmentaiton builds
- scenario
What do you dislike about the product?
- building reports
- voucher management
- voucher management
What problems is the product solving and how is that benefiting you?
- understanding customr behaviour
- marketing automation
- targeting
- marketing automation
- targeting
Great program
What do you like best about the product?
I've been working in Bloomreach for 5 weeks now and I have to say that it has lots of possibilities! I think I learned to make newsletters in the program within 2 weeks. So it is easy to learn and use! Our team makes up to 30 newsletters a week so this is important to us.
What do you dislike about the product?
Sometimes we have some trouble with saving when my collegue and I are working in the same scenario.
What problems is the product solving and how is that benefiting you?
More possibilities with data and segmentation
Very robust solution
What do you like best about the product?
Many features and capabilities, easy to use scenarios
What do you dislike about the product?
Too complex and maybe an overkill unless there is really big team to handle it
What problems is the product solving and how is that benefiting you?
Newsletter sendouts and scheduling, weblayers, push
Everything is possible, if you're willing to make it work.
What do you like best about the product?
Now that we are fully integrated, what I like most is the realization that almost any task or conceptual flow is achievable if you’re willing to think outside the box. That 'box' becomes infinitely bigger once you immerse yourself in what Bloomreach has to offer. By combining metrics, content sources, Loomi, expressions, customized content blocks, and webhooks, almost anything is possible.
What do you dislike about the product?
I would like to see more integrated solutions for our problems. As mentioned in my positive feedback, we are always trying to 'think out of the box' to make things work but the ideal should be an easy, scalable solution right from the start. I want Bloomreach to focus on better integrating these powerful tools and making them easier to use. Ultimately, the goal should be that technical skill level doesn't matter anymore; the system should just work.
What problems is the product solving and how is that benefiting you?
Again it is easy to copy existing content over for various labels.
Bloomreach - the best B2B
What do you like best about the product?
In comparison to other more dated platforms, Bloomreach is a breeze to use, and efficient. I use Bloomreach every day, and find it second nature, building emails, scenarios and reporting on customer engagement.
What do you dislike about the product?
Not that you often need help, the customer support chat can be a little exhasperating. On the odd occasion I've felt I've had to walk them through things when I need the solution and wondered which one of us works for Bloomreach haha. They are extremely friendly though.
What problems is the product solving and how is that benefiting you?
They make its exptremely easy to A/B test emails, and analyse the data afterwards. For example, with Bloomreach I can A/B test two emails, sending each to 20% of our customer database, and send the remaining 60% to the winner. Not all platforms can support this test.
All good surprises
What do you like best about the product?
User experience as a a seasoned developer.
What do you dislike about the product?
Lack of direct sql support for data modelling
What problems is the product solving and how is that benefiting you?
We are getting faster and better insights for our marketing team.
Bloomreach review
What do you like best about the product?
That you can make multiple automated scenarios, who only have to be set up once, which can boost the revenue everytime
What do you dislike about the product?
that sometimes reportings or segments are difficult to set up and it could be easier
What problems is the product solving and how is that benefiting you?
Bloomreach is storing customers data, helping to segment customer audiences, creating campaigns and sending them out to the right audience
Also Bloomreach allows me through A/B Testing to see what cutsomers prefer
Also Bloomreach allows me through A/B Testing to see what cutsomers prefer
BloomReach: Elevating Your Digital Experience
What do you like best about the product?
BloomReach offers AI-powered personalization, advanced search, and SEO optimization. It provides seamless omnichannel experiences, robust content management, and scalability for business, ensuring superior customer engagement and growth.
What do you dislike about the product?
It is slightly costly and its vendor lock-in makes feel locked for longer time.
What problems is the product solving and how is that benefiting you?
It is very helpful when it comes to multi channel support, search and navigation, personalization.
Everything was top of standard. From the platform up to the customer service, it was very helpful
What do you like best about the product?
It is a one service platform tool where we can create multiple actions and enhanced great profitability.
What do you dislike about the product?
Sometimes, the data is not accurate. Im having also a hard time pulling some data especially with the new updated platform. For me, the old bloomreach interface is more user-friendly than the updated one.
What problems is the product solving and how is that benefiting you?
In all marketing aspects, bloomreach is very helpful providing accurate marketing results. It is also helping our business growth and creating actionable improvements.
Great Product & easy to use
What do you like best about the product?
Bloomreach made it really easy to store data from various sources using different intergrations methods to truly provide a single view of a customer. It is easy to use and the onboarding team have been great in answering questions and overcoming any challenges.
What do you dislike about the product?
The documenation in some areas needs to be updated as the product continues to grow, some of the documentation was outdated but still helps in finding the correct way to complete the tasks.
What problems is the product solving and how is that benefiting you?
Bloomreach is helping to solve the biggest challenge of being able to view a single truth of the customer and journey they go through from start to finish with our products. Its lets us easily see where we have gaps in Marketing and analyse the impact of changes made.
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