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4-star reviews ( Show all reviews )

    Hasan ÖZ

Interactive visualization improves decision-making for managers

  • January 16, 2025
  • Review provided by PeerSpot

What is our primary use case?

In the bank, since 2017, I have found Qlik Sense to be a valuable tool. Our use of it primarily depends on the user release. We use Oracle Analytics Server for a CPU release, and alongside that, we use Qlik Sense for C-level, regional managers, and branch managers.

I don't use Qlik Sense personally since my bank prefers it for C-level managers. Although I don't use it directly, another department uses it to prepare reports for Qlik Sense, targeting end-users like C-level users.

What is most valuable?

Qlik Sense provides better visualization. When I look at the reports and dashboards, it has an interactive interface with Qlik graphs, pivot, and interactivity, which makes it easier to use than other tools. C-level managers can easily make decisions about their operations.

What needs improvement?

Actually, I don't have any specific ideas. The last time I built a report for the IT team to monitor their process was about a year ago. They received requirements and tracked progress, measuring how they processed tasks. Power BI offers better pricing compared to Qlik Sense. Qlik Sense has better performance, particularly in its archival system. However, Power BI has better visualizations and interactions with updates in 2023 that provide ease of use. Power BI is more user-friendly than Qlik Sense.

For how long have I used the solution?

I have been using it in the bank since 2017.

What do I think about the stability of the solution?

It is stable. I would rate it ten out of ten for stability.

What do I think about the scalability of the solution?

I believe it is easily scalable. If you buy enough resource licenses, it's okay for you. It is extensible. I would rate it nine out of ten.

How are customer service and support?

Support depends on your consultant firms. In Turkey, the consultant firms are very professional, and they support you. I don't know about other countries, however, in Turkey, consultant firms were very professional. I give them ten points out of ten.

What's my experience with pricing, setup cost, and licensing?

Among the BI tools and data analytics tools, Qlik is the most expensive.

Which other solutions did I evaluate?

Power BI is a better tool than other options.

What other advice do I have?

I would rate the overall solution eight out of ten.


    reviewer1586415

Effective with good performance and versatility

  • January 09, 2025
  • Review from a verified AWS customer

What is most valuable?

The solution offers good performance. In terms of development and everything, it's very effective. Additionally, it is a single product that I can use as an ETL database, BI, and more.

What needs improvement?

The appearance could be enhanced, especially when compared to Tableau or Power BI. Maybe more AI or real-time analytics could be incorporated.

For how long have I used the solution?

I have used Qlik Sense for five years.

What do I think about the stability of the solution?

The stability is very good. I would rate it around seven to eight out of ten.

What do I think about the scalability of the solution?

The scalability is also very good, around seven to eight out of ten. It performs well in terms of performance and load compared to others.

How are customer service and support?

Technical support requires improvement. I would rate it around three out of ten. Basically, I think they lack in the support system.

Which solution did I use previously and why did I switch?

I used SAP BO, which is more traditional. Performance-wise, it is not so great.

How was the initial setup?

If it is complex, then it becomes even more time-consuming. Setting up a server should take around one or two hours.

What about the implementation team?

The implementation team consisted of around 20 people.

What's my experience with pricing, setup cost, and licensing?

It's expensive. Compared to Power BI, it is definitely costly. I would estimate the cost at maybe five out of ten.

What other advice do I have?

It's a good product. Performance-wise and scalability-wise, it's good. Overall, it's a solid product. They need to improve their marketing strategy, like Power BI, the Microsoft product, however, they are not selling it in the right manner. I would rate the solution eight out of ten.


    ArjunMeda

Available at a favorable price point for users

  • August 29, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company for dashboard building and reporting purposes. In my company, we have a lot of dashboards that are live, and we also work with quite a lot of reports.

What needs improvement?

In our company, we found a few requirements in the tool, which we directly shared with Qlik's team through our account manager.

With the May 2024 release, the tool has covered a lot of products, but I feel there is more to come. I am expecting new updates in the tool.

Qlik Sense requires one to have a lot of technical knowledge. It is an area where improvements can be made.

For how long have I used the solution?

I have been using Qlik Sense for three to four years.

How are customer service and support?

My company gets support from the service vendor team, so we have not contacted Qlik directly.

Which solution did I use previously and why did I switch?

Earlier, I used to use QlikView. Every tool has its own set of pros and cons. It is not fair to compare a tool with another product.

If you look at Power BI, there are a few things you can do that would take a bit of time in Qlik Sense. On the knowledge side, people might need to know how to handle Qlik Sense technically. Power BI requires relatively less effort for a person to manage, especially given its exposure to Excel, so it is a reason why people might be already aware of Power BI and not Qlik Sense. Power BI borrows many features or examples from Excel or Access, which are long-standing Microsoft products that people are already aware of in the present.

What was our ROI?

When used manually, the tool has saved our company a lot of time. For certain projects, we have saved a couple of files for each iteration.

What's my experience with pricing, setup cost, and licensing?

Considering the deal that we have acquired, Qlik Sense is pretty good in terms of price.

What other advice do I have?

The tool's data analysis is useful to help out the teams across the globe and to track their work.

Qlik Sense is linked with our company's SQL servers.

After working with QlikView for a very long time, I felt it did not carry over many of the features to Qlik Sense directly, and it was done over a period of time. Until the tool's MAy 2024 was released, we did not have a hide option for every object, which now they have given, but there is a workaround for it using the layout container. In QlikView, such features were easily available with an expression view. It was much easier in QlikView than it is in Qlik Sense's latest version.

My company is not quite open to AI because of the compliance issues and the data restrictions that we have in place. We are managing AI-related areas in a controlled manner using Python and a few other things, which are being built in-house rather than using open-source platforms.

I rate the tool an eight to nine out of ten.


    Srinivasa Reddy B.

A great tool for high level analytics

  • June 24, 2024
  • Review provided by G2

What do you like best about the product?
1. Versatility
2. Ability to create complex Visuals
3. User friendly to navigate
What do you dislike about the product?
1. Slow at times with huge data
2. When huge volume of data it syncs real time data lately.
What problems is the product solving and how is that benefiting you?
1. After creating the visuals it has the facility to zoom the visuals which will help the end users to have more unserstanding about the data.
2. After getting the data from its raw from and creating visuals , we can design it further and link it with any other tools to intergrate.


    Husain T.

Qlik View with better sense

  • May 27, 2024
  • Review provided by G2

What do you like best about the product?
QlikView offers a rapid development environment that allowss for quick creation and deployment of analytics applications.
What do you dislike about the product?
QlikView requires manual reloading or refreshing of data, and some users havve expresssed a desire for more automated data update capabilities.
What problems is the product solving and how is that benefiting you?
QlikVieew enabless businesses to consolidate data from different sources, including databases, spreadsheets, and applications. This helps break down data silos and provides a comprehensive view of informationbn, allowing for more accurate and holistic analysis.


    Jon Lindberg

Reasonably priced and offers a return on investment

  • May 07, 2024
  • Review provided by PeerSpot

What is our primary use case?

My company uses the solution in 60 municipalities in Norway. In my country, the public authorities mostly use the product for municipal planning.

What is most valuable?

The most valuable features of the solution in terms of data analysis need to revolve around the speed that the tool offers. The product of analytical capabilities and the speed for all the applications are good.

What needs improvement?

The communication with the solution's sales managers in Europe is not the best, making it an area that requires improvement. My company usually gets no response from the tool's sales managers.

In Qlik Sense, some improvements are required in QMC since it hasn't improved much over the years. QMC is related to the management console, and though it works, it needs improvement.

Some improvements in the data load editor should be considered. The load manager has different sections, and it should be possible for the user to deactivate/activate code by commenting/uncommenting at a section level.

For how long have I used the solution?

I have experience with Qlik Sense since 2017. My company has a partnership with the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

What do I think about the scalability of the solution?

It is a scalable solution. Scalability-wise, I rate the solution an eight out of ten.

My company's customers who use the product are medium-sized municipalities, although some municipalities are large.

How are customer service and support?

I have used the community support offered by the product.

How was the initial setup?

I rate the setup phase a seven on a scale of one to ten, where one means it was difficult, while ten means it was easy.

I rate the product's deployment phase a seven on a scale of one to ten, where one means it was difficult, while ten means it was easy.

The solution is deployed on an on-premises model. We consider to move the product to the cloud.

What's my experience with pricing, setup cost, and licensing?

The product is reasonably priced. You need to pay 5,000 Norwegian kroner per user. Microsoft Power BI is slightly more expensive than Qlik Sense.

What other advice do I have?

In terms of ROI, my company's clients in municipalities who use the solution are very satisfied with it.

My company noticed the AI functionalities associated with the product, but we don't use them.

My company's customers use the analytical capabilities offered by the product. The product offers virtualization in the form of line graphs, maps and bar charts.

I would say before using Qlik Sense, consider that its main competitor, Microsoft Power BI, also costs money if you want to deploy it for use outside of the organization. Though Microsoft Power BI pretty tends to be cheap, it is not. If someone wants to deploy Microsoft Power BI the way my company has deployed it, then it can be an expensive affair. Microsoft Power BI pretends to be a free tool, but it is not available for free.

I rate the tool an eight out of ten.


    Manufacturing

Robust tool to Visualise Data

  • February 27, 2024
  • Review provided by G2

What do you like best about the product?
Data Visualisation, Analytics and storing large data
What do you dislike about the product?
More time to synchronising the data and Loading time is high
What problems is the product solving and how is that benefiting you?
It solved and reduced more time to visualizing the data and filtering the data. Qliksense done this with just a bookmark.


    Retail

Qlik enables insights and discovery within your data

  • February 22, 2024
  • Review provided by G2

What do you like best about the product?
1. User friendly interface, making it easier for users to create and explore their data through different visualizations
2. self-service feature that enables users to access and analyse their data without IT or data experts
3. Interactive visualizations that make data exploration intuitive, easy to use
4. Wide array of knowledge base information for customer support requirements
What do you dislike about the product?
1. Data preparation can be complex if dealing with multiple data sources or unstructured data; need data expert or IT
2. Design and layout flexibility can be limited although not a concern for majority of use cases
3. Performance issues when dealing with larger datasets
What problems is the product solving and how is that benefiting you?
Data visualization on web portal to address different reporting needs of retail industry clients


    reviewer2101050

Offers robust scripting capabilities and highly stable solution

  • January 16, 2024
  • Review provided by PeerSpot

What is our primary use case?

The scripting in it is very strong. So, I use the Qlik Sense for scripting.

What is most valuable?

I like to develop steps in getting a solution for any application, and they have a lot of time, and the application is very efficient.

It offers good control.

Loading the logs is also a good thing.

What needs improvement?

There is room for improvement in some ways of increasing the power of visualization. The current visualization features feel incomplete compared to what's available with scripting tools.

The current visualizations feel limited. They lack the variety and richness needed for diverse applications. I'd appreciate more options for visually representing data.

More customization options would be very welcome.

For how long have I used the solution?

I have been using it for a year.

What do I think about the stability of the solution?

It is a very stable solution.

What do I think about the scalability of the solution?

It is easy to scale.

How are customer service and support?

We use support from the community.

How was the initial setup?

The initial setup is not complex. I didn't find it complex. There is Qlik Management Console (QMC) for managing.

What about the implementation team?

It's not complex, so it doesn't prevent anyone from starting to work with it. Just by being familiar with it, you can use it.

Two people take care of the deployment. It takes around two to three months to implement the solution.

It is easy to control and maintain.

What other advice do I have?

It is a good tool. Overall, I would rate the solution a nine out of ten. I would recommend using this solution.


    Bruno Preti

Provides ability to analyze data independently without relying on IT for every query

  • January 10, 2024
  • Review provided by PeerSpot

What is our primary use case?

We have a lot of customer types, but many work with ERPs. We use Qlik to connect to the ERP, analyze data within it, and build dashboards. Sales analysis is usually the first project because sales are crucial for every business.

However, we also analyze production, manufacturing, and even public administration data depending on the customer's needs. So, our main areas are manufacturing, finance, and the public sector.

What is most valuable?

It's the "ease of use," like the self-service aspect. My customers appreciate being able to analyze data on their own, without relying on IT for every query.

Additionally, the associative experience of the database and its intuitive data exploration capabilities are key features for users.

What needs improvement?

The reporting solution recently added to the latest Cloud version, since December or January, is not fully developed. The ability to use tabular reporting, like in dashboards, would be a great feature.

So, tabular reporting needs development.

For how long have I used the solution?

Since the product's origin - that was 2016.

What do I think about the stability of the solution?

Qlik Sense is very stable. I would rate the stability a ten out of ten. Even for rare issues, we receive good support from Qlik. It's a very stable solution.

What do I think about the scalability of the solution?

I would rate the scalability a ten out of ten. You can start with one user and easily scale up to even a thousand without limitations.

We mainly have medium and enterprise, though we also have some small clients. But in the Italian market, "small" and "medium" have different meanings than other markets. A typical Italian medium company might only have 10-15 users, while in other markets, this would be considered small.

How are customer service and support?

The customer service and support are responsive, not so fast, not always fast because there are some problems.

A little improvement is needed because there's a large first level of support with people who have no experience, and you need to escalate to get the right answer. So, the first level needs to be improved.

How was the initial setup?

The initial setup is very easy. So, I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.

The deployment model depends on the customers, like cloud, hybrid, on-premises private cloud, or Qlik Cloud.

Some prefer on-premises only, some hybrid, and some directly on the Cloud. So, all options.

What about the implementation team?

From the initial setup until the tool is ready for production use, the process takes about one month. Longer, some may even ask for more.

There are different phases for on-premises and SaaS deployments. On-premises requires infrastructure configuration and direct installation on customer machines.

For SaaS, it's very quick, and you can have your instance ready in five minutes.

The first phase is installation, followed by the analysis, specification, and system requirements definition. Then, we define the initial project to develop.

What's my experience with pricing, setup cost, and licensing?

It is a little expensive for the Italian market. In particular, it's not easy. Right now, other products have more aggressive pricing, making it tough to sell Qlik Sense.

We sell differently, but it's not easy. A cheaper price would be better for us. Normally, Qlik Sense has two types and costs. The medium cost is around 700 euros per year.

One license costs 840 euros per year, and the other is 400 euros per year. Medium is around 700 or 600 euros.

What other advice do I have?

My recommendation is to use it. It's a unique product in the market due to the technical reason of the associative experience. This is a unique experience for BI products.

If you want a tool or a system for business intelligence, Qlik should be one of the candidates. It could be perfect option.

Overall, I would rate the solution a nine out of ten.