Reviews from AWS Marketplace
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
External reviews are not included in the AWS star rating for the product.
Global hiring solution implementation with great support
What do you like best about the product?
During the set up so far, I've found the support from Anh Phan incredible and during her annual leave, we were also provided with excellent support by Artan.
As our main point of contact, Anh has always been available, responded to queries and helped us to liaise with Legal. She was readily available to jump on calls to demo the platform with our wider colleague base and has made the implementation process so much smoother - she's been on hand for the smallest and stupid questions, any niggles in the system and for this support I highly thank her.
Creating contracts is easy, the platform is nice to use and 24/7 team are really fast to help also.
As our main point of contact, Anh has always been available, responded to queries and helped us to liaise with Legal. She was readily available to jump on calls to demo the platform with our wider colleague base and has made the implementation process so much smoother - she's been on hand for the smallest and stupid questions, any niggles in the system and for this support I highly thank her.
Creating contracts is easy, the platform is nice to use and 24/7 team are really fast to help also.
What do you dislike about the product?
We've had a few issues with contract templates containing formatting errors and lots of back and forth on clauses, but this is understandable with Deel being new themselves.
What problems is the product solving and how is that benefiting you?
Deel are allowing us to hire global employees in a more compliant manner and ensure our contractors are also set up effectively. It allows us to ensure taxes and deductions are made correctly and not have to set up costly permanent establishments! Able to tap into global hiring pools by having Deel as our employment solution
- Leave a Comment |
- Mark review as helpful
Excellent customer support
What do you like best about the product?
Customer support is attentive and professional. My experience with Deel has been great. I'm using Deel to pay our contractors and run contractor payroll.
What do you dislike about the product?
There is no prorata calculator when creating a contract.
What problems is the product solving and how is that benefiting you?
Running contractor payroll for my contractors who are located around the world.
Deel to the rescue
What do you like best about the product?
The Deel platform is so easy and intuitive, that it makes for a great user experience. I engaged with Deel in late 2021 to onboard a UK hire and their representative was so helpful and shared insights into the statutory requirements for the UK that I felt that I had contacted the right company to help us grow. Fast forward to Feb 2022 when the war started in Ukraine and our US bank couldn't get payroll to our employees based there. Deel was able to do what they couldn't and Hivecell will always be thankful for the Deel team. You have a forever client and I will happily recommend your services to anyone.
What do you dislike about the product?
I cannot think of a single thing that I dislike about Deel. Great service, platform, pricing, efficiency. A home run in my book.
What problems is the product solving and how is that benefiting you?
Deel has solved our international payroll problem and enabled us to hire hard-to-find talent in other countries and they take care of all legal requirements. Solid partner
Great Service but not perfect company-customer relationship
What do you like best about the product?
It solves the problems with paying contractors very well, especially it is nice for the more "complicated" contractors. So far we only use their service for paying our contractors.
What do you dislike about the product?
I have not been missing anything yet. Their sales team has been emailing me trying to get me to become a customer even though I already am a customer which is quite weird.
What problems is the product solving and how is that benefiting you?
Getting global contractors easily. We now do not have to worry about regulations as much and it saves us a bunch of time. It has not affected our business that much yet.
Recommendations to others considering the product:
Make sure they support the countries you will have contractors within.
Deel my first remote payroll software experience
What do you like best about the product?
Deel is seamless, it easy to use.
UX is extremely simple, you can share it with any contractor/employee in the world to understand how Deel works.
Customer support is top-notch.
You can withdraw an advance if you need extra cash!
UX is extremely simple, you can share it with any contractor/employee in the world to understand how Deel works.
Customer support is top-notch.
You can withdraw an advance if you need extra cash!
What do you dislike about the product?
You can buy crypto, but it's not possible to buy stocks from the US market.
Deel keeps your salary safe for 30 days! It should be possible to eliminate the providers' fee in the salary is stored in 25+ days in deel account.
Deel keeps your salary safe for 30 days! It should be possible to eliminate the providers' fee in the salary is stored in 25+ days in deel account.
What problems is the product solving and how is that benefiting you?
My employer is based in the US, the salary process is seamless with Deel. It is fast and they take care of the middle part where money is transferred to a local bank.
Multiple ways of withdrawal from back accounts, to crypto!
Multiple ways of withdrawal from back accounts, to crypto!
Recommendations to others considering the product:
Works for seed-stage startups to growth-stage startup.
Exceptional service
What do you like best about the product?
Quick and easy to use service with very good iser experience
What do you dislike about the product?
literally nothing to not like on it, from ui to support everything is just few clicks away
What problems is the product solving and how is that benefiting you?
You don't worry about any legal stuff or extra costs, just relax and do your work and receive what you worked for
Recommendations to others considering the product:
Don't hesitate and use it, it just makes your contractor life much easier
Deel services
What do you like best about the product?
Deel values their customers, their customer service is really good they always make sure they understand your problem before anything, and you can tell they are really trying to help you and not trying to get rid of you off the call like other customer services do. their customer service is like a flashlight in the dark.
What do you dislike about the product?
When using money-sending platforms we expect them to be fast and easy to use. So far there is nothing to dislike about deel, try them and you won't regret you did it
What problems is the product solving and how is that benefiting you?
Deel is making it easy to send and receive money across different continents. it solves my problems is that it's fast, convenient, and easy to use and they don't have any complications when signing up.
Greatest customer experience so far
What do you like best about the product?
1. Ease of use:
As a Contractor, I do not need to do anything but specify my withdrawal methods. No matter what is this: a bank account, a Wise account.
A clear UI is very simple to use.
2. Customer support:
Whenever I have a question I cannot resolve by myself, Deel support comes to help. It takes minutes to get a response at any time of the day.
The support team is extremely polite and knows well a subject area.
Whenever I have a question, I get it answered in the quickest and most competent manner.
As a Contractor, I do not need to do anything but specify my withdrawal methods. No matter what is this: a bank account, a Wise account.
A clear UI is very simple to use.
2. Customer support:
Whenever I have a question I cannot resolve by myself, Deel support comes to help. It takes minutes to get a response at any time of the day.
The support team is extremely polite and knows well a subject area.
Whenever I have a question, I get it answered in the quickest and most competent manner.
What do you dislike about the product?
Deel is very sticky to their internal guidelines and not really up to any deviations.
They did not want to accept my lease agreement as proof of address. The only acceptable documents were a bank statement and a utility bill.
Still managed that by getting a bank statement from another fintech service, which accepted my lease agreement as proof of address.
They did not want to accept my lease agreement as proof of address. The only acceptable documents were a bank statement and a utility bill.
Still managed that by getting a bank statement from another fintech service, which accepted my lease agreement as proof of address.
What problems is the product solving and how is that benefiting you?
With Deel, I get my monthly payments on time.
I am able to transfer the money to any convenient bank/service in just a few clicks.
I don't need to create invoices, Deel does that for me.
Have a contract update? Just click to sign a new one - and off we go.
I am able to transfer the money to any convenient bank/service in just a few clicks.
I don't need to create invoices, Deel does that for me.
Have a contract update? Just click to sign a new one - and off we go.
Recommendations to others considering the product:
Please, widen a list of the documents acceptable for proof of address.
Excellent Payroll Managment Product for Remote Workers and Freelancers.
What do you like best about the product?
The support people are so helpful & fast
What do you dislike about the product?
Nothing as far as I can think. Some UI changes.
What problems is the product solving and how is that benefiting you?
The UI has changed alot in the last 1 year.
Wonderful overall experience
What do you like best about the product?
Deel is quite speedy when it comes to responding to customers and the platform is quite smooth to navigate, they offer an early withdrawal solution that is also quite helpful, the transaction fees aren't high, and they offer multiple options for withdrawal.
What do you dislike about the product?
I had a technical issue with a software that Deel works with, customer support handled it though and they sent me the link I needed and were patient with me, they also followed up with my review and issues to check if it happened again.
What problems is the product solving and how is that benefiting you?
Definitely gives me peace of mind to receive payments quickly and efficiently. It is easier to plan my finances that way.
showing 3,571 - 3,580