Reviews from AWS customer

1 AWS reviews
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    Bree L.

Easy Task Tracking and Team Communication with Great Integrations

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
Great integration options, quick and easy to add and update tasks, and plenty of functionality to track tasks and communicate with your team.
What do you dislike about the product?
There's a bit of a learning curve when onboarding, but they offer support and you just need some time to learn what all you can do and how to navigate through it. Pricing is decent for a small business, but can get pricey as you start to add members.
What problems is the product solving and how is that benefiting you?
Task tracking and client deliverables - the team can see what's been completed, the time spent on each task, and connect to resources.


    Accounting

Too Many Paywalls and Weak Reporting Hold Back an Otherwise useful Tool

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
Reminder features and timelines. Also the ease of use. And ability to attach documentation.
What do you dislike about the product?
Not easily understood UX wise also, soo many paywalls for features that should be standard. Reporting leaves a lot to be desired. Not able to provide workflow approval documentation for audit purposes. Not as straightforward to setup for external users and or outside of Company partners including reminders and alerts. Unable to send emails to the same task once tasks exist in the Project. Creates duplicate tasks, Unable to reference the task from the email. Asana does not provide a robust email integration for multiple email platforms. Primarily focused on Gmail or others.
What problems is the product solving and how is that benefiting you?
Only as task manager currently due to lack of functionality and paywalls.


    Britt W.

Superior Project Management That Keeps Our Team Organized

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
The way its structured, the tools it offers to keep myself and my team organized. It's superior to other similar platforms.
What do you dislike about the product?
Nothing really. It's my preferred project management software. I love it.
What problems is the product solving and how is that benefiting you?
Organization, communication across teams and departments. It's allowed me and my team to share information and collaborate on projects more effectively.


    Kieran B.

Customizable and Integrates Seamlessly, with Helpful AI Summaries

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
I really like that it is customizable for whatever industry you are in. I also really like the AI summary and status update features which make it easier to see progress at a glance. I also like that I can integrate my calendar and email as well as Slack to have a smoother way to create tasks and share updates
What do you dislike about the product?
One pain point for me is that tracking progress toward goals can be a bit complicated to set up, especially if you’re not yet familiar with Asana’s layout.
What problems is the product solving and how is that benefiting you?
Asana helps me keep track of tasks and assign them to staff without needing to hold a meeting every time. It makes working on ongoing projects more efficient


    Diana F.

Highly Customizable Asana That Fits Any Workflow

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
I love Asana because it’s very customizable and can be tailored to fit almost any workflow.
What do you dislike about the product?
I don’t like that whenever I set up an automation to create a project from a template, the roles don’t get auto-populated.
What problems is the product solving and how is that benefiting you?
It helps me by standardizing workflows and making it clear what I’m supposed to do every time.


    Warren L.

Asana Keeps Our Team Organized and Accountable

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
I’ve only just started using Asana, but I really like how it helps me stay organized and on top of my tasks. Being able to share with my team, connect in groups, and assign tasks to one another is very helpful, and it also helps keep everyone accountable.
What do you dislike about the product?
its very robust, so there is a longer learning curve on how to use the app
What problems is the product solving and how is that benefiting you?
accountability - assigning tasks is very helpful


    Patil A.

Asana Makes Multi-Team Project Management Simple and Flexible

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Asana is how simple it makes project and task management, even when handling multiple teams and deadlines at the same time. The interface is clean, easy to understand, and doesn’t take much time for new users to get comfortable with.

I especially like the flexibility of viewing work in different formats like lists, boards, timelines, and calendars depending on the project requirement. It helps keep everything organized and improves visibility across teams. Task assignments, due dates, comments, and notifications work smoothly, which reduces follow-up emails and improves collaboration.

Another thing I appreciate is the integration support with tools like Slack, Google Workspace, and Microsoft Teams. It helps centralize work and saves time switching between applications. Overall, Asana has helped improve productivity, accountability, and project tracking in day-to-day operations.
What do you dislike about the product?
One thing I dislike about Asana is that some advanced features are locked behind higher-tier plans, which can become expensive for growing teams. At times, managing very large projects with too many tasks and notifications can also feel overwhelming, especially for new users.

The mobile app is useful for quick updates, but it occasionally feels less smooth compared to the desktop version when handling detailed project management tasks. Additionally, customization for reporting and dashboards could be more flexible without requiring premium features.
What problems is the product solving and how is that benefiting you?
Asana helps solve problems related to task tracking, team coordination, and overall project visibility. Before using it, we managed work through a mix of emails, chats, and spreadsheets, which often led to missed deadlines, duplicated efforts, and confusion about who owned which tasks.

With Asana, everything is organized in one place. It’s much easier to assign responsibilities, track progress, and keep an eye on deadlines in real time. Automated reminders and status updates also reduce the need for manual follow-ups and help improve accountability across teams.

It has improved collaboration between different departments as well, since everyone can clearly see project priorities, active tasks, and dependencies. As a result, productivity has increased, workflows feel more streamlined, and projects are completed more efficiently and on time.


    Architecture & Planning

Unexpected Billing Change & Poor Support Experience

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Asana is its clean interface and the way it helps organise projects and tasks in one place. It’s easy to get started with and gives a clear overview of workflows.
What do you dislike about the product?
What I dislike is the lack of transparency and support around billing and account changes. Our plan was unexpectedly increased from 5 to 10 seats without clear approval, and despite raising support tickets, we have not received a response. This has created confusion and a very poor experience, especially while we are still onboarding. It’s also frustrating that as the account owner, I’m unable to easily control or revert these changes.
What problems is the product solving and how is that benefiting you?
Asana is helping us organise our projects, manage tasks, and improve team coordination, especially across different teams and locations. It gives us a clearer structure for project delivery and helps track progress more effectively.

At the moment, we are also exploring how to use it with our clients as part of our project management and collaboration process. However, as we are still new to the platform, there are some grey areas in how everything works, particularly around user management and billing, which is making the experience a bit unclear for us right now.


    Lillian W.

Highly Customizable, Enhances Task Visibility

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
I like that Asana is very customizable, allowing users to set up as many fields as they want and easily view them as tickets come in. This flexibility is great for tracking status and outcomes effectively. It also provides good visibility on outstanding tasks, which is crucial for managing reps' queries on commissions through the ticket system.
What do you dislike about the product?
To set up the workflow properly in Asana, a user needs to have experience or go through trainings and documentations. It seems intuitive but you really need to have some knowledge.
What problems is the product solving and how is that benefiting you?
Asana provides a customizable form for reps to enter information, set up automation workflows, and track status and outcomes, offering visibility on outstanding tasks.


    Events Services

Workflow Automation That Eliminates Manual Project Handoffs

  • April 30, 2026
  • Review provided by G2

What do you like best about the product?
Managing workflows through automation is great. There is a bit of setup initially, but after that, it's nice to be done with manually moving things from section to section within a project.
What do you dislike about the product?
There is a bit of a learning curve to take full advantage of all the features. Some things are not intuitive, so it really helps to take a training to speed up knowing how to use certain features.
What problems is the product solving and how is that benefiting you?
Having to do intake and automating each step in the process so that it can be reviewed by the appropriate person has saved so much time.