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78 reviews
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    Information Technology and Services

The tool Active Directory misses

  • January 30, 2018
  • Review provided by G2

What do you like best about the product?
Web access to Active Directory, and access do non-admins to admin tasks;
Start free, and later buy it;
Workflows;
Reports;
May install even in a desktop;
What do you dislike about the product?
Sometimes slow to browse and limitations in free version
With more than one AD server, sometimes crash in user sync. The results are some new users not being displayed in reports for example;
What problems is the product solving and how is that benefiting you?
No more server access to admins directly to the servers.
Recommendations to others considering the product:
If you have problems managing your AD environment, try it. It just works. And it's easy to setup. A simple admin user and you're good to go. And you may start in a simple server or even in your own machine;
you may delegate the access to other user, per OU or per many OUs, and they're very easy to setup and limit the access. The reports also, are a great stuff. One of the main benefits are the workflow options. You may have users for your manager, for example and create a flow that allow to give access to new users and have the user created based in a template, inside a OU, with user groups already defined, naming templates, etc. And the best, it works!!!!!
About the support, i needed twice, and in both opportunities they were fast to answer all question, and came with single files that solved my problem really fast. But this created some trouble with upgrading the versions. But, they also helped to solve quickly.


    Financial Services

A missing front-end for active directory management

  • January 11, 2018
  • Review provided by G2

What do you like best about the product?
We like how many ways you can query and manipulate AD objects. Anyone who needs to do bulk manipulation of objects would have a much better time of using this than trying to develop a library of scripts. Getting reports on users, computers, security groups, etc is dead simple. The price point of this product is significantly lower than others that have the same features, you get a lot for the money. It seems like this will scale well if our needs grow.
What do you dislike about the product?
The interface could be a little cleaner and smoother. If you only use the console from time to time, you will find yourself hunting around to find an option you used before. Also, their support is lacking in some ways. If you have a problem, they will fix it, but you will never get them to investigate what caused the issue in the first place. This is the downside of getting this many features at this price.
What problems is the product solving and how is that benefiting you?
We are able to run reports on many aspects of our directory. We can document changes and monitor for any unwanted activity. It is no longer necessary to use and maintain scripts to push or pull AD info.
Recommendations to others considering the product:
The weak spot for this product is the support. You will be speaking to someone overseas who may not immediately understand your issue. They are almost entirely outcome driven and are not interested in root cause problem analysis.


    Mental Health Care

Great Product for Active Directory Management.

  • October 06, 2017
  • Review provided by G2

What do you like best about the product?
Allows creation of user account templates that include Exchange settings making it very simple to create new user accounts.
What do you dislike about the product?
While making the product easy to use the web interface does make it slow at times.
What problems is the product solving and how is that benefiting you?
We have a high turn over percentage and this product makes it easy to add new users, remove old, and expire unused accounts.
Recommendations to others considering the product:
IT is a great product, Wish it would also help create users in CRM.


    Tim E.

HealthCare Review on ManageEngine

  • October 31, 2016
  • Review provided by G2

What do you like best about the product?
The webui is easy to manage and use for our entry level technicians. This allows us to have a higher level of security around ADUC without the need to manage delegations through the domain/forest tree.
What do you dislike about the product?
The support from Manage Engine has not been the easiest to navigate and get a response back from. The solution does allow for multiple domains but does not like a single exchange environment in one domain that manages both domains as the second domain does not have a local exchange environment.
What problems is the product solving and how is that benefiting you?
Keep IT Security as a priority and limiting users access to certain infrastructure services that someone may not have knowledge about.
Recommendations to others considering the product:
If you are looking at solution that is fully auditable and keeps technicians outside of ADUC this is a good solution to be looking at, it does have a ton of different addons for the environment but of course at an additional cost


    Eric M.

ManageEngine ADManager Plus

  • August 09, 2016
  • Review provided by G2

What do you like best about the product?
It allows for simple GUI based AD administration for large bulk tasks. It also allows for GUI based reports for the always persistent auditors.
What do you dislike about the product?
Much of what this product does can be done with Powershell. It is a crutch for companies that do not have a lot of in house PS people.
What problems is the product solving and how is that benefiting you?
Large build AD tasks and easily generated reports for those who cannot do with CLI.
Recommendations to others considering the product:
Save your money and train people to use Power shell. It will save money on this and other AD needs.


    Information Technology and Services

Fantastic reporting, AD management suite. A must for thin spread IT departments

  • July 25, 2016
  • Review provided by G2

What do you like best about the product?
Excellent selection of quick management tools that allow for single or bulk modifications to AD. Massive library of useful, easy to read reports. Scheduled reporting works great! We run about a dozen daily/weekly reports for audit purposes.
What do you dislike about the product?
The annual price for this product is a bit steep. Perpetual licensing would be better. Stability, we have to restart the server that houses the software 1-2 times a month.
What problems is the product solving and how is that benefiting you?
It lightens the load on our DBA as a lot of the reports we need are canned and ready to go. Getting daily snapshots of added/deleted/modified users groups and computers in an easy to read layout makes auditing an almost painless process
Recommendations to others considering the product:
Reporting and bulk modifications make this product a no-brainer.


    Verified User in Information Technology and Services

Time-Saving Application

  • June 27, 2016
  • Review provided by G2

What do you like best about the product?
- Able to manage Active Directory accounts without needing to connect to the server
- A large variety of real-time AD reports
What do you dislike about the product?
- Need a more user friendly interface for support staff when managing accounts/profiles
What problems is the product solving and how is that benefiting you?
- Our Service Desk supports a number of different customers
- Having one tool connected to multiple customers allows us to perform basic AD tasks on one screen instead of having to connect to each customer's server.


    Higher Education

Realtime use of AD Manager Plus

  • April 28, 2016
  • Review provided by G2

What do you like best about the product?
Ease of use, simplification of Office 365 tasks - agile team that you can suggest additions or minor changes to
What do you dislike about the product?
Nothing other than hardening the O365 integration a little to include groups
What problems is the product solving and how is that benefiting you?
Realtime user password resets app join groups and user creation
Recommendations to others considering the product:
Highly recommend looking at this product - the cost, ease and benefits are staggering.