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    Kong Konnect Plus

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    Deliver fast, secure, and reliable digital experiences with the world's most adopted API platform. Manage app and agent communication across APIs, LLMs, MCP, event streams, and microservices securely across any cloud, data center, team, protocol, or architecture from one place, integrated with native AWS/Azure/Google Cloud services.

    Ratings and reviews

    4.4
    332 ratings
    5 AWS reviews
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    327 external reviews
    External reviews are from G2  and PeerSpot .

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    Reviews (332)
    Bhawna P.

    Standout Performance: Reduced API Latency at Massive Scale

    Reviewed on Aug 07, 2026
    Review provided by G2
    What do you like best about the product?
    The biggest benefit for me is the reduced API latency, which is especially useful when handling millions of requests per day. It also supports both REST and GraphQL. Overall, the standout feature is its performance.
    What do you dislike about the product?
    The biggest con, in my opinion, is the high licensing cost. For a small organization with a small team, this can easily become one of the largest expenses. Also, if the team doesn’t have prior gateway experience, it can be difficult for them to get hands-on and get up to speed.
    What problems is the product solving and how is that benefiting you?
    It has helped our organization manage high throughput and address latency issues. It also feels more secure. Another major factor is scalability. For a mid-level organization, it’s amazing to have Kong Konnect.
    Rodolphe K.

    Automation and Efficiency with Kong Konnect

    Reviewed on Aug 06, 2026
    Review provided by G2
    What do you like best about the product?
    I really appreciate how Kong Konnect takes on cross-cutting concerns and lets the gateway manage OAuth2 and rate limiting, which means I don't have to code them into every service. It's incredibly freeing to know that new services can inherit a uniform security posture and be production-ready without my having to code bespoke protections. The speed of Kong Konnect is impressive, and watching the Kong Ingress Controller automate routing configuration through Kubernetes-native resources and GitOps is a real turning point for me. The OIDC and Rate Limiting plugins saved us from a long stretch of custom development and secured new services without affecting performance. I also value the plugin ecosystem, which allows me to extend the gateway's capabilities through configuration rather than code, making enhancements a simple reviewed commit instead of a major project. The setup was pretty smooth overall.
    What do you dislike about the product?
    My reservation lies with the drift away from a fully supported open-source model. It nudges teams toward Enterprise and Konnect licensing sooner than planned, and for smaller projects, that shift carries real overhead. Weighing cost against the production-grade features we cannot do without has complicated our longer-term roadmap more than I would like. The pull toward Enterprise licensing forces me to weigh production-grade features against cost earlier than I would like, which means some smaller client environments that could once ride on open source now face a spending decision before they scale, complicating how I sequence fabric rollouts across the roadmap.
    What problems is the product solving and how is that benefiting you?
    I use Kong Konnect to offload authentication and rate-limiting tasks, allowing new services to become production-ready quickly. Its automation with Kubernetes and GitOps streamlines routing and security configuration, freeing me to extend the network instead of rebuilding protections repeatedly.
    PANKAJ g.

    User-Friendly API - Simplifying SAP and Finance System Integrations

    Reviewed on Aug 05, 2026
    Review provided by G2
    What do you like best about the product?
    simplifies API management by providing a user-friendly platform with strong security, monitoring, and scalability features
    What do you dislike about the product?
    it takes time for new users to become fully comfortable with all configuration and Mgt. options and finding some specific settings , troubleshooting issues , time consuming for doing some settings due to multiple screens
    What problems is the product solving and how is that benefiting you?
    During month-end closing, we process a large volume of vendor invoices and GST-related transactions. Kong Konnect helps monitor the interfaces between SAP and vendor management applications, reducing manual follow-ups and helping IT teams resolve issues faster.
    Riya D.

    Kong Konnect Simplifies API Management with a Clean, Efficient Workflow

    Reviewed on Aug 04, 2026
    Review provided by G2
    What do you like best about the product?
    The best thing I like about Kong Konnect is that it simplifies API management and has a clean interface. With Kong Konnect, I’ve reduced manual data transfer between my CRM and marketing platforms, which has made my workflow more efficient and better organized.
    What do you dislike about the product?
    There’s nothing I dislike about this product now. Still, when I first started using it, I found it pretty challenging because it has so many features that needs experience in API category., and it took me some time to figure out how to use them properly.
    What problems is the product solving and how is that benefiting you?
    It helps reduce manual work by connecting different tools and keeping all the data flowing smoothly between systems. This has made my workflows more organized and efficient, and it also saves me time when I’m managing a large amount of lead data.
    reviewer2867238

    Centralized access has streamlined API collaboration but pricing and usability still need work

    Reviewed on Jun 30, 2026
    Review from a verified AWS customer

    What is our primary use case?

    Kong Konnect serves as my main API gateway. A specific example of how I use Kong Konnect as an API gateway in my organization is that we host all of our Node.js microservices as REST APIs, and these REST APIs are published in Kong Konnect so that external services can access them.

    Kong Konnect supports other functionalities such as developer discovering API specifications, traffic routing, and rate limiting and authentication, which are also used in our organization.

    What is most valuable?

    In my experience, the best features Kong Konnect offers include its integration with our Node.js microservices, centralized access for multiple teams to the APIs, and support for rate limiting, authentication, and monitoring of API usage.

    The centralized access for multiple teams helps our organization day-to-day by encouraging collaboration as other teams are able to discover published APIs across the organization, and it saves time in terms of specification and in terms of request and response structure.

    Kong Konnect has positively impacted our organization by providing centralized access for our APIs for internal and external partners, enforcing authentication and rate limiting at a gateway level, and enabling discoverability of API documentation through Kong Konnect.

    What needs improvement?

    Kong Konnect can be improved by simplifying pricing to make it more transparent, simplifying the user experience so that non-technical people can also configure API specifications, and by supporting more enterprise plugins and third-party integrations to make it more robust.

    Regarding other improvements Kong Konnect needs, based on our AI integration, there may be some improvements, but as of now, the points that have been mentioned are adequate.

    For how long have I used the solution?

    I have been working in my current field for over six years. I have been using Kong Konnect for over a year.

    What do I think about the stability of the solution?

    Kong Konnect is stable based on the functionalities we currently use.

    What do I think about the scalability of the solution?

    Kong Konnect scales well horizontally; multiple instances of different services can be spun up, and traffic can be routed. Kong Konnect is scalable for the functionality that we use, which is redirecting traffic to our Node.js microservices.

    How are customer service and support?

    Customer support is useful, and documentation is quite clear. Overall, we are happy with it.

    Which solution did I use previously and why did I switch?

    Previously, we explored MuleSoft and Boomi as our API gateways, but we switched to Kong Konnect to utilize its AI capabilities.

    What was our ROI?

    I have seen a return on investment; with more integration of external partners to our APIs via Kong Konnect, there has been an increase in revenue and overall less time spent onboarding them to our API functionalities.

    What's my experience with pricing, setup cost, and licensing?

    Regarding my experience with pricing, setup cost, and licensing, I find that the pricing can be made more transparent and more helpful for enterprise integration.

    Which other solutions did I evaluate?

    Before choosing Kong Konnect, I evaluated alternatives including AWS API Gateway as well as Apache APISIX.

    What other advice do I have?

    We are planning to integrate AI and LLMs, which are also supported by Kong Konnect, so this might prove useful in the future.

    Since using Kong Konnect, I have observed less time in onboarding external partners for our internal APIs, less time in exposing our APIs with proper authentication and rate limiting, and more collaboration for discovering API specifications across platforms.

    My advice for others looking into using Kong Konnect is to decide to use it based on the throughput that is actually required and consider the total cost of ownership as well. I recommend starting with a proof of concept so that the AI functionalities can be utilized first and to see if they provide value to the organization. I would rate this review as a seven out of ten.

    ShahnawazAlam2

    Unified API security has centralized access control and reduces monitoring effort

    Reviewed on Jun 22, 2026
    Review provided by PeerSpot

    What is our primary use case?

    We use Kong Konnect primarily for centralized API management, API security, Kubernetes ingress management, traffic control, observability, and governance across multiple environments. Additionally, we leverage custom plugins and AI Gateway capabilities to secure and manage both traditional APIs and AI-driven workloads.

    I have used Kong Konnect in such a way that sometimes the upstreams are also authenticated. So we used to add some upstream auth plugin first so that the upstream will get authenticated. Then we used to add our own plugins, such as the OpenID plugin, so that we can authenticate from our end too.

    How has it helped my organization?

    Kong Konnect has positively impacted our organization by enabling us to create a single platform for all the APIs where we can monitor all the APIs together on one platform. This centralized platform has significantly reduced our time, and compared to other platforms or API platforms, I think it is more cost-effective than any other option in the market.

    What is most valuable?

    The best part of Kong Konnect is the Konnect UI, and it has a very user-friendly interface where we can easily onboard the APIs by just adding the services and passing the hostname onto that and giving a specific name to the services. Then we add the endpoints on the routes. It also has an observability platform where we can see all the logs of Kong.

    For automations, Kong Konnect has a very out-of-the-box approach. I can say that automations run deck commands to connect with it and also to set up the automations using the deck tools.

    What needs improvement?

    I would recommend that Kong add the capability to sort the routes by name, date, or size, as the current setup does not support this. I would suggest that Kong make the routes or services appear in alphabetical order or sort by date modified or date added. Additionally, I suggest adding an alert system in Kong so that whenever we receive any non-200 response, we will get alerts to third-party tools such as Teams or Slack or any other channels.

    For how long have I used the solution?

    I have been using Kong Konnect for four years.

    What do I think about the stability of the solution?

    Kong Konnect is stable.

    What do I think about the scalability of the solution?

    Kong Konnect's scalability allows it to give us logs and enables easy setup and installation in any type of cloud or platform. It supports everything, whether it is Linux, Kubernetes, or others, and helps us in automations by using just the deck tools.

    How are customer service and support?

    Customer support for Kong Konnect is very good. They are very helpful, and whenever we raise a ticket at any time, we just need to submit the ticket and we receive feedback or a response very soon.

    Which solution did I use previously and why did I switch?

    This is the first time that I am using Kong Konnect product since the beginning of my career; I have not used any different solution before Kong Konnect.

    How was the initial setup?

    The pricing is good, and the setup is very easy. Licensing is also obtained very easily.

    What was our ROI?

    I have not seen a direct return on investment personally, as I was not part of the compliance team handling this, but I would say that it has saved us money, and the supporting team is very helpful.

    Which other solutions did I evaluate?

    I have not evaluated other options before choosing Kong Konnect; we decided to go with Kong because it matches our organization's requirements.

    What other advice do I have?

    I have not worked much on the AI capabilities of Kong Konnect, but I have gone through all the plugins, and it has very out-of-the-box plugins and capabilities. As per the market, it is now necessary for APIs to have AI capabilities, so I think Kong is extending in that area.

    I have not worked much on accuracy and reliability either, but during my POCs, I found that it has very good capabilities and accuracy is also very good. Whatever content we are passing and adding some plugins onto that, it is providing us with responses as per our expectations.

    My advice for others looking into using Kong Konnect is to please go with it. It is very good compared to other tools in the market. It is low cost, has a user-friendly interface, is easy to set up, and customer support is also very good. I would rate this product a 9 out of 10.

    Capital Markets

    All-in-One Platform for Managing APIs, Gateways, Portals, and Analytics

    Reviewed on Jun 17, 2026
    Review provided by G2
    What do you like best about the product?
    t provides a single platform to manage APIs, gateways, developer portals, and analytics, which simplifies operations and improves visibility across services.
    What do you dislike about the product?
    adding multiple routes on service it is unable to sort with name or date
    What problems is the product solving and how is that benefiting you?
    Kong Konnect solves the problem of fragmented API management by providing a centralized platform for governance, security, and monitoring. This has made our API operations more efficient, reduced manual effort, and improved reliability.
    Said V.

    Intuitive UI, Powerful Features, and Excellent Support

    Reviewed on Jun 15, 2026
    Review provided by G2
    What do you like best about the product?
    It’s useful for securely storing credentials and retrieving them at runtime whenever they’re needed. The user interface is well designed and intuitive, so after a few days of training it feels accessible to just about anyone. I also really like the analytics dashboard; it’s clear and easy to use, and it lets us see who is using our products, which helps guide our decisions on what to develop next.
    What do you dislike about the product?
    It’s honestly hard to find anything I dislike—I love everything about Kong, mainly because of its wide range of features. I really don’t have anything negative to say. The documentation is thorough and easy to follow, it requires minimal coding to get started, and the support team is excellent and always ready to help when needed.
    What problems is the product solving and how is that benefiting you?
    We use Kong Konnect to reliably manage, develop, deploy, test, and monitor our services. Its policy-based architecture helps us move quickly with API development while maintaining strong security, traffic control, and analytics. It also supports reusable governance, so we can apply consistent standards without needing excessive custom code.
    Zaki H.

    Reliable API Availability with Robust Management and Protection

    Reviewed on Jun 14, 2026
    Review provided by G2
    What do you like best about the product?
    Its reliability in keeping our APIs available is excellent, and it comes with robust API management tools. It also offers a solid mechanism for API protection, and the tracking tool is genuinely useful for monitoring what’s happening. I especially appreciate its developer management features.
    What do you dislike about the product?
    Report generation could be improved, and the documentation needs to be more detailed. The user interface could be simplified, and it doesn’t feel well synchronized with the development tools.
    What problems is the product solving and how is that benefiting you?
    I’ve used it to publish my APIs, and both the documentation and the blog are excellent. It also lets us protect our APIs and makes application development and deployments easier. If you’re looking for API security, this feels like an ideal product, with several built-in features that support that goal.
    Hrushikesh J.

    Easy to use and reliable

    Reviewed on May 19, 2026
    Review provided by G2
    What do you like best about the product?
    Easy to configure as nginx based, easy to understand the plugin
    What do you dislike about the product?
    Limited Plugin and multilayer application
    What problems is the product solving and how is that benefiting you?
    Lightweight business and tech use cases