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Endpoint Central Review
What do you like best about the product?
Mostly complete solution. Security offering is still being tested. Easy to deploy, easy to manage, and love the fact that support is always within reach.
What do you dislike about the product?
Not much to dislike, but if I had to pick something. Wish they would include security suite as part of the license..
What problems is the product solving and how is that benefiting you?
able to patch multiple different hardware components from one pane of glass.
Manageengine, making support life easier
What do you like best about the product?
With the implementation of the tool, we were able to speed up and automate many processes that were done manually, such as installing applications and certificates, controlling devices and licenses, blocking software not allowed on the network, not to mention the practicality for managing remote access and patch and vulnerability management.
What do you dislike about the product?
The biggest problem we encountered was related to support, we have the support of a Brazilian team, but most problems require contacting the manufacturer's team, which makes the completion process a little longer.
What problems is the product solving and how is that benefiting you?
Mobile device control, patch management, software installation, license management, blocking unapproved software.
Manage Engine for Mobile Phones
What do you like best about the product?
Ease of use, Zoho offers multiple toos for managing the devices.
What do you dislike about the product?
Haven't encountered any issue at the moment.
What problems is the product solving and how is that benefiting you?
Managing different devices with the same software.
ManageEngine Enpoint Review
What do you like best about the product?
I can determine patch levels for all covered computers, and can provide remote assistance easily.
What do you dislike about the product?
Sometimes Microsoft Defender for Endpoints targets remcomsvc.exe as an unsigned executable and potentially unwanted software and blocks it on client computers.
What problems is the product solving and how is that benefiting you?
We have computers in three sites and Endpoint Central makes it possible to provide assistance remotely to all of those sites.
For some time immediate remote session required.
What do you like best about the product?
We are able to take remote easily and availability of support team.
What do you dislike about the product?
Some default temples given by manage engine not working.
What problems is the product solving and how is that benefiting you?
When user is not available in office then it is difficult to take remote but now it's easy to take remote. (VPN connectivity required)
Reliable
What do you like best about the product?
Software deployment and inventory esp application control
What do you dislike about the product?
Im still checking the whole module/tools
What problems is the product solving and how is that benefiting you?
Inventory of endpoints
Great endpoint management product
What do you like best about the product?
Manage Engine Endpoint Central makes Remote support of devices easy while effortlessly patching and reporting on devices.
What do you dislike about the product?
Can be complicated at times. Can be buggy but support able to resolve the majority of problems quickly.
What problems is the product solving and how is that benefiting you?
Ability to easily patch devices and for our service desk to remotely support
Review of ManageEngine Endpoint Central
What do you like best about the product?
A complex and feature rich tool that delivers on what it says it can
What do you dislike about the product?
Some upgrades affect old agents and a re-install is required
What problems is the product solving and how is that benefiting you?
One major issue was SOE creation and deployment. It is very easy to capture, replicate and deploy images to computers now
Overall, a great system for enterprise management
What do you like best about the product?
Number of Features. Remote Management Options
What do you dislike about the product?
Ease of Integration. User Interface can be a little clunky.
What problems is the product solving and how is that benefiting you?
Management and patch management for devices.
Simple, easy and it just works!
What do you like best about the product?
It really is a one stop shop for us, it has quickly become our go to tool for nearly anything, software deployment, update deployments (hands down best feature), PC imaging, Mobile device managament and remote assistance (both in and out of domain) just to name a few. Setup was breeze, we used a third party and it couldnt have been easier to intergate in our environment. I do love the chat with us support button, whenever you have a question a real live person responds to you via chat fast, minutes, I prefer this method of support best for its promptness and accuracy. To say we use the software daily would be an understatment, I would say we are using Endpoint Central every hour of the day!
What do you dislike about the product?
Updating ManageEngine Endpoint Central can be time consuming and fequent if you are trying to stay on the latest version. Update cause all of the endpoint agents to update, if one fails you lose all connectivity to it. Updating also resets all of your image deployment media, its not a huge deal but does add to the post updating proceedures. Due to this fact we have been updating quartly as long as there are no imminent security concerns.
What problems is the product solving and how is that benefiting you?
We use this software for keeping both endpoints and servers up to date with both OS and third party apps. We had no imaging capability prior to this, I have experience imaging with other popular imaging solutions from a major OS developer and Endpoint Central is so much easier with easy to navigate GUI, a massive pre-packaged software library from Google earth to 7Zip, live capture and easy deployment options. We have been accumulating more and more mobile devices that were unmanaged and probably misused, we now have the abilty to configure, monitor and remote support all of them.
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