Reviews from AWS customer

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1,086 reviews
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    Pravesh C.

Interesting Product

  • May 05, 2023
  • Review provided by G2

What do you like best about the product?
Quick access to client Computer for remote troubleshooting
What do you dislike about the product?
Agent deployment do not work at time and troubleshooting not clear
What problems is the product solving and how is that benefiting you?
Access end users desktop for assistance


    baskaran V.

Best Recommended Tool for All in One Endpoint Management

  • May 01, 2023
  • Review provided by G2

What do you like best about the product?
It has all the features that an IT organization expects. Patching, software deployment, inventory, reporting, Vulnerability, OS Deployment in Zero-touch and Security Policy Configurations

Query Report and Scheduled report helps us in lots of ways.
The test and Approve method works well, and it helps to sort out the bugs before deploying to live environments
What do you dislike about the product?
The new Version update Needs to be tested and reviewed before releasing to live environments. Sometimes I felt it hard to get the reports from the endpoints like inventory.
What problems is the product solving and how is that benefiting you?
Patching is a significant difficulty in all organizations. Manage Engine Endpoint Central, like Automatic patch Deployment with Deployment policies, to make it easier.
The Test and Approve method helps us to figure out the Bugs in the New patch releasing
Reports like Asset helps us to maintain the asset inventory on Best Manner
OS Deployment Helps us to deploy the fully loaded OS with Pre-Installed Organization recommended applications to the endpoints
Dashboard for all the process helps us to understand in a well manner


    Cosmetics

Very usefull MDM

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
I like that it is fairly easy for me to search for a computer that I am looking for.
What do you dislike about the product?
I dislike that it can be a challenge enrolling computers into ME the way that we use it.
What problems is the product solving and how is that benefiting you?
It is making managing all of our endpoints and computers simple and intuitive.


    Casey M.

Good remote administration platform

  • April 28, 2023
  • Review provided by G2

What do you like best about the product?
I like that endpoint central allows us to manage staff devices on site and offsite with the same platform. This has been phenominal with the pandemic and staff continuing to telework as we are able to connect to their machines remotely to render support. ManageEngine also offers a help desk product and an inventory product that all integrates together. This makes device and request tracking easy and limits the number of different platforms you have to run to accomplish these business functions.
What do you dislike about the product?
There could be more detailed documentation about pushing out configurations such as mapped drives. It was very cumbersome trying to figure out the syntax and troubleshoot while it wasn't working.
What problems is the product solving and how is that benefiting you?
ManageEngine is simplifying the total number of products that we have to run in order to complete remote support, remote patching, and configuration management. The product also does machine imaging. We will be taking advantage of that very soon in the future. As an IT professional it's nice to consolodate software packages for management when you can so you don't have to keep track of so many platforms and/or enter redundant information into multiple systems.


    Reinaldo O.

Excellent tools for administration of your devices in your organization, quickly and easily !

  • April 27, 2023
  • Review provided by G2

What do you like best about the product?
These tools allow access to your devices quickly, it's an excellent tool for patching your devices in a centralized manner, and it has a self-service that can help many users when they need to install any software without intervention from someone in IT; I love it!
What do you dislike about the product?
To deploy OS, you need additional licenses and buy a pool of this license, and one deployment of an operating system represents a license. When these pools of rights finish, you cannot do any deployment. That's no fine!
What problems is the product solving and how is that benefiting you?
This tool helps us a lot with access remotely to our devices for administration and the administration of the patch of these in the organized form.


    Real Estate

I am using this trail from 30 days and it is good as .

  • April 21, 2023
  • Review provided by G2

What do you like best about the product?
The best part is that you can manage multiple devices and track serial numbers with waranty.Hardware and software details cab be seen in this.
What do you dislike about the product?
There many features available ,MDM deployment is little bit confusion.
What problems is the product solving and how is that benefiting you?
You can solve your IT Asset Management issue and MDM issue also.


    Information Technology and Services

A Centralized Security Solution

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
All of the features of ManageEngine Endpoint Central are interesting, but the DLP Plus satisfies me the most, precisely restoring after our data was accidentally encrypted by ransomware.
What do you dislike about the product?
My organization implemented many standalone agents from ManageEngine, so I found that the ManageEngine Endpoint Central benefits if we can upgrade from our existing structure to ManageEngine Endpoint Central with keeping all our data.
What problems is the product solving and how is that benefiting you?
All configurations centralized in one place, monitor and control including but not limited to DLP, Network, especially, browser and ransomware control that is not unprecedented.


    Huy H.

The best

  • April 20, 2023
  • Review provided by G2

What do you like best about the product?
Recovery Data encrypted by Malware in the last.
What do you dislike about the product?
Nothing, Like very good, So I can't find any thing to dislike
What problems is the product solving and how is that benefiting you?
Manage Devices.


    Mo M.

ManageEngine is one of the best MDMs out in the Market today

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
I love all of the features that are available such as quickly deploying apps to devices, adding applications to self-service and deploying software patches. We switched over from Intune since it lacked a lot of features that Endpoint Central offers (such as scoping policies to individual devices and repushing policies)
What do you dislike about the product?
I feel that there is a lack of documentation to setup Endpoint Central. It can be very confusing at first especially with the lack of migration tools to assist in migrating from another MDM (ie Intune).
What problems is the product solving and how is that benefiting you?
Endpoint Central helps with our onboarding process as well as pushing security fixes and patches to our devices. We are trying to move to a cloud-only model and Endpoint central helps us achieve that goal.


    Information Technology and Services

Great IT Management Software

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
Vast Variety of tools for computer management
What do you dislike about the product?
Threat Vulnerability add-on should be improved
What problems is the product solving and how is that benefiting you?
IT Management, Patching, OS deployment