We have a Firewall as well as a Synapse solution, and we have EDR, XDR as well. The Palo Alto Networks VM-Series Firewall is what we are using.

From a Synapse perspective, they have better visibility, better CV detection, better exposure detection, and it is in a single tool, so we are happy with it.

The integration of Palo Alto Networks VM-Series within my existing network infrastructure and security tools is good; they are resilient, and we can integrate with anything easily.

There is one thing regarding Palo Alto Networks VM-Series that they need to look into, which is ISPM, Identity Security Posture Management, and other than that, I could see there are multiple things which they have already been doing well.

Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges. We are the conglomerate, so individual business has different requirements, which we are expecting some new requests for. Whenever any custom requirement exists in an existing tool, they are taking much time with the engineering team, which is the only thing I'm expecting them to improve. Other than that, this product is very good.

I think overall security is something they need to make into a single pane of glass to help the customer who is using only the single Palo Alto Networks vendor, so they will get end-to-end visibility in a single console.

I have been using them for around three years.

My experience with the scalability of Palo Alto Networks VM-Series is good; whenever we are facing any issues, they are helping, and it is a scalable environment.

Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges.

We are generally satisfied with Palo Alto Networks VM-Series.

I would rate Palo Alto Networks VM-Series technical support an eight out of ten.

I would recommend Palo Alto Networks VM-Series to others.

I am a customer of Palo Alto Networks.

Actually, we are trying to migrate to Cortex Cloud; currently, we are using Prisma, so we are in the phase to migrate to Cortex Cloud, but have not yet migrated, so I am not experienced with it and cannot give feedback about it.

We haven't used Prisma Access Browser.

Overall rating: 10/10

We manage public or private cloud traffic, inspecting for security through various profiles. This includes managing traffic for southeast, east-west, inbound, and A access, applying security profiles to the traffic. I also work with the Check Point Next Generation Firewall and Palo Alto Firewalls.

The most effective features for threat prevention include the threat prevention signature level, the application filter capability, and the visibility provided by the firewalls.

We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.

When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.

Additionally, focusing more on enhancing the Stata Cloud Manager would be beneficial.

I have used this solution for three years.

The solution is very stable and has been in the market for the last 16 weeks.

We are very much satisfied with the tool's scalability.

It rates up to nine out of ten for scalability satisfaction.

The support is quite responsive, but the support quality could be improved. They should focus on enhancing the support provided.

The setup is easy; I would rate it ten out of ten for ease of setup.

Customers can see data within a week, indicating a quick return on investment.

The pricing is at a reach level. I'm not the person who deals with exact pricing details.

I recommend going with the VM series, as it integrates advanced technological standards on a single platform and supports Kubernetes and Docker, which other vendors often don't offer.

I rate the overall solution ten out of ten.

The most valuable feature of the solution is the zero-trust security architecture.

The solution's licensing could be improved, and training should be included before installation.

I have been using Palo Alto Networks VM-Series for four years.

There are always glitches in every product, but the solution is reliable overall.

I rate the solution a nine out of ten for stability.

I haven’t faced any issues with the solution’s scalability. Our clients for the solution are large corporate or global customers.

The solution’s technical support is very good.

The solution's initial setup is easy if you have training and know what to do. The solution's deployment time depends a lot on the customer's requirements. It takes around half an hour to install the solution.

The smaller firewalls, like the PA-400 Series, are very good priced. Some of the challenges come with licensing and support on the larger boxes. Sometimes, it's cheaper to buy a new firewall with licensing instead of renewing the licenses of an old firewall.

Suppose you have a PA-3000 Series firewall. By the time of its renewal, Palo Alto will come up with the PA-1400 Series with better performance than the old PA-3000 Series. If the customer had one of the older ones, it would be cheaper for them to buy a new firewall on a lower tier and then get the licenses.

The solution is deployed both on-premises and on the cloud. Palo Alto Networks VM-Series helps in securing our public cloud infrastructure. It is easy to integrate Palo Alto Networks VM-Series with other solutions. We have integrated the solution with Aruba ClearPass Policy Manager. It is easy to maintain the solution.

It is very important for users to get the solution implemented properly in the customer's network.

Overall, I rate the solution ten out of ten.

We use the product on our Azure network firewalls.

Palo Alto Networks VM-Series is a complex product to work with.

Palo Alto Networks VM-Series is stable.

I rate the solution's scalability a nine out of ten. We have 100 users for the product.

We encountered quality issues over support.

The tool's deployment is simple.

Palo Alto Networks VM-Series is an expensive product but the best one in the market.

I rate the product a ten out of ten.

We use Palo Alto Networks VM-Series for our company's customers, especially those who use Azure Firewall to secure their environment but still want a third-party firewall from companies like Fortinet FortiGate and Palo Alto in their environment. Whenever our company's customers want to opt for a third-party firewall, we suggest firewall products from companies like Fortinet FortiGate and Palo Alto. There have been cases where our company's customer who already uses firewall products from Fortinet FortiGate and Palo Alto deployed on an on-premises model want to shift the same product to the cloud, going on the good experience they have had with the products. If our company's customers are not interested in purchasing a third-party firewall, my company suggests the cloud-native firewall provided by Azure, specifically for their landing zone environment.

Regarding Palo Alto, my company normally does a high availability configuration for our customers, which are active-active and active-passive. There are multiple add-on packages a customer can choose from in Palo Alto, including antivirus, web filtering, IDS, and IPS solutions.

Considering Azure, some customers may purchase Palo Alto Networks VM-300. Considering the pricing perspective, customers want multiple NIC types because they might have different spokes, and they may like to extend it with different interfaces on different spokes. Considering VM-Series on Azure Virtual Machines, since there is a limitation when it comes to Azure VM-300 as it supports only four cores, there may be some modifications made to support more cores.

I have been using Palo Alto Networks VM-Series for three to four years. My company functions as a managed service provider and an integrator for Palo Alto Networks.

Palo Alto Networks VM-Series can be made more stable. I have seen some bugs in the solution. After deployment with an API call, you can use an HA solution in two scenarios, namely, as a load balancer and for API calls. I see that in the Palo Alto Networks VM-Series, there are some delays when it comes to an API call configuration.

It is a scalable tool. Considering the licensing part of the solution, it may not seem scalable, especially when you want to move from Palo Alto Networks VM-300 to Palo Alto Networks VM-500 since, for such a procedure, the virtual machines will have to be brought down and registered again with a different license, which is challenging.

My company's customers who use the solution are mostly enterprise-sized businesses.

The solution's technical support has been good. I rate the technical support a seven and a half to eight out of ten.

There are some delays that I have observed when my company communicates with Palo Alto's support engineers. There are also some problems related to the understanding of our company's issues with the product by Palo Alto's support team.

Users are provided with templates to go ahead with the deployment phase of Azure. There are already prepared templates available for installation, which users can use during installation.

Suppose our company's discussions with the customers are completed, and the design has been frozen. Considering the aforementioned case, the Palo Alto Networks VM-Series installation phase can be completed in a couple of hours, while the only time-consuming task is the creation of policies.

Palo Alto Networks VM-Series is easy to maintain.

From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market.

I rate the overall product a ten out of ten.